Avaya IP Office Conferencing Center 3.0 Installation And Administration Manual Download

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Glossary

VCN:

Voice Conference Notification: An automated voice notification via the telephone inviting a

participant to join a conference.

Whisper:

The capability for the host to hold a private conversation with a participant while still connected

to the conference.

Summary of Contents for IP Office Conferencing Center 3.0

Page 1: ...IP Office Conferencing Center 3 0 Installation and Administration Manual 40DHB0002UKEN Issue 2 24th January 2005...

Page 2: ...Overview 19 Configuring Manager for Conferencing Center 19 Voicemail Pro for Conferencing Center 20 Configuring Voicemail Pro for Conferencing Center 20 Conferencing Center Failure Routes 21 Invalid...

Page 3: ...rticipant details Multiple ways to join a booked conference Email notification to all conference participants Web based reporting on conference usage and voting results Conferencing Center Web Client...

Page 4: ...only be one host per conference The host is assigned at the time of conference booking and has the following capabilities in addition to those of a participant s Upload and synchronize an HTML file A...

Page 5: ...e made available to all participants If Voicemail Pro version 3 0 mappings have been created internal participants can dial into a conference via that short code 2 Voice Conference Notification VCN Av...

Page 6: ...ss 1 to accept If PIN checking was enabled you will be asked to enter the PIN number after pressing 1 Press 2 to decline Press 3 if the participant is not available If a participant s phone line is en...

Page 7: ...t minute conference Phone Manager can be configured to connect directly to the Conferencing Center Scheduler and Web Client GUI Conferencing Center 3 0 gives you the option to install both the booking...

Page 8: ...Center Setup Option 1 recommended option This is the recommended option because it makes the Web Client Host accessible to external users while keeping the booking site and its database secure Confere...

Page 9: ...following port issues need to be kept in mind Conferencing Center installs by default to port 25 for email and port 80 to communicate with the web server Port 69 has to be kept open for TFTP requests...

Page 10: ...ecification for the Conferencing Center server all install options is as follows Minimum Pentium 1 4 GHz with 256MB or higher Recommended Pentium 4 processor 2 8GHz with 512MB or higher Windows 2000 S...

Page 11: ...onents 6 Select Application Server 7 Click Details 8 Select ASP NET and IIS 9 Click OK 10 Click Next 11 Click Finish IIS Configuration IIS needs to be configured to a local system setting for all inst...

Page 12: ...nferencing Center communicates with VM Pro via the IP Office Control Unit not with VM Pro directly Port Settings Conferencing Center installs by default to port 25 for email and port 80 to communicate...

Page 13: ...erver PC 1 Insert Conferencing Center CD 2 Double click the MSDE folder 3 Double click ConferencingCenter_MSDE_SP3 exe This will install the Microsoft SQL Server Desktop Engine MSDE 4 You MUST restart...

Page 14: ...res Do the following to install ONLY the Web Client application onto the server PC 1 Insert Conferencing Center CD 2 Double click the Conference_Center_Install folder 3 Double click setup exe 4 The In...

Page 15: ...reminders are sent The email account should represent a user account created for the Conferencing Center server Percent of Audio Resources Allocated Default 50 Audio resources reflect the audio chann...

Page 16: ...p the full install on one server PC 1 From the Add Remove Program delete the existing instance of Conferencing Center This will delete the application GUI only and the database will be not be effected...

Page 17: ...ng Installs only the web booking component onto this server Web Client Host Installs only the web client component onto this server Select the Web Booking option Click Next 7 In the Choose Destination...

Page 18: ...ck Security iv If the new user account does not appear in the Assigned To list click Add to add the new user account v Select the Local Policy Setting check box next to the user account name and click...

Page 19: ...e that the name of the PC does not contain an underscore or any other non standard characters prohibited from the standard PC naming conventions Permissible characters include a z A Z 0 9 and hyphens...

Page 20: ...pand the tree and expand Default SMTP Virtual Server 3 If the domain name is not in the format X X i Right click select New Domain ii Select Alias and enter a name in the format X X e g PCSServer Avay...

Page 21: ...iguring individual Phone Manager users Configuring the system 1 Open Manager and log on 2 Click the folder to receive configuration 3 Double click System Name 4 Within the System tab enter the followi...

Page 22: ...rather then dialing a bridge number each time To enable this method of joining a scheduled conference steps need to be taken in Voicemail Pro and Manager 1 In Voicemail Pro Create a Conferencing Cent...

Page 23: ...system will handle those instances To set up these failure routes the Conferencing Center module in Voicemail Pro must be developed further We have provided 5 sample failure routes that you can set u...

Page 24: ...tion is not selected then the entries are validated as they are entered Allow the delegate to try and enter the conference ID a total of times The number of times a conference ID can be entered before...

Page 25: ...erence you are trying to join has not started yet Please call back later 2 Click Basic Actions on the tool bar and select Generic 3 Click in the right hand pane to place the action 4 Open the Properti...

Page 26: ...conference you are trying to join has already finished 2 Click Basic Actions on the tool bar and select Generic 3 Click in the right hand pane to place the action 4 Open the Properties for Generic Cha...

Page 27: ...e tool bar and select Generic 3 Click in the right hand pane to place the action 4 Open the Properties for Generic Change the Token Name to Play Full wav In the Entry Prompts tab click the green cross...

Page 28: ...hand pane to place the action 3 Open the Properties for Generic Change the Token Name to Play Failure wav In the Entry Prompts tab click the green cross click and select CONF_23 wav this wav file will...

Page 29: ...r use with Conferencing Center 1 In Voicemail Pro 3 0 create a Conferencing Center module if you have not already created one 2 In Manager Create an incoming call route by clicking Incoming Call Route...

Page 30: ...lude a z A Z 0 9 and hyphens 3 Enter the user name and password for the Conferencing Center administrator that was created during installation The following system parameters and settings are configur...

Page 31: ...ce bridge number will be available on participants confirmation emails if the email option is enabled URL for Web Client Enter the path to the web server as follows http web_server_name AVECSWEB This...

Page 32: ...nces window has the additional option to view conferences scheduled by ALL users Enable this option by clicking the Display Conferences for All Users check box Administering the Web Client The Web Cli...

Page 33: ...irtual directory WARNING If you do not want users to view all files in the directory be sure to enable a default content page for the directory and create a default HTML page Once this directory is se...

Page 34: ...rts can be requested in the following ways List conferences for reporting Provides a list of past conferences for reporting Running general conference reports General conference reports based on a blo...

Page 35: ...eport types For each conference on the list the following reports can be requested Individual Report Displays information relating to specific conferences with the following categories o Conference De...

Page 36: ...osoft s entry to compete in the Internet server market that is also addressed by Apache Sun Microsystems O Reilly and others With IIS Microsoft includes a set of programs for building and administerin...

Page 37: ...fication An automated voice notification via the telephone inviting a participant to join a conference W Whisper The capability for the host to hold a private conversation with a participant while sti...

Page 38: ...port 32 H HTML file Synchronize 1 HTML file 1 I IIS Manager Open 31 IIS Manager 16 31 Immediate Backup 29 IP Office Control Unit 1 28 IP Office Phone Manager Pro v 2 1 3 IP Office SoftConsole 4 J Join...

Page 39: ...Index URL 28 Web Client 1 3 28 30 31 Web Client GUI 3 Web Client PC 30 31 37...

Page 40: ...to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks or trademarks respec...

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