Conferencing Center 3.0 Installation Manual
Emails not sent from the
Conferencing Center
Server:
Mail is not being
received correctly to either the
mailbox or the Drop directory.
On machines with IIS5, mail sent from the Conferencing Center Server
will collect in .../InetPub/mailroot/Drop. If a POP3 Server has been
installed on the PC, it will be taken from the Drop directory and delivered
to the appropriate mailbox.
On machines with IIS6 installed, provided the POP3 Server has been
configured (this ships by default with Windows 2003), mail from the
Conferencing Center Server will be routed correctly to the mailbox.
It may be necessary to configure the SMTP Mail in IIS.
1. From the
Control Panel
, open
Internet Services Manager
.
2. Expand the tree and expand Default SMTP Virtual Server.
3. If the domain name is not in the format
X.X
i.
Right click, select
New | Domain
.
ii. Select
Alias
and enter a name in the format
X.X
(e.g.
PCSServer.Avaya.com).
AVECS Blank Page -
When
the AVECS web page is
loaded, it is blank. When the
AVECSWEB web page is
loaded, a single line of text is
displayed.
Verify that there is a .aspx extension listed in IIS Manager. IIS Manager
can be accessed by doing the following:
1. Right click on the default web site.
2. Select
Properties
.
3. Click
Home Directory
.
4. Click
Configuration
. The .aspx entry should be listed there.
If not, it is likely that .NET 1.1 was installed prior to the installation of IIS.
In this case, all of the system updates required have not been carried
out. From Add/Remove Programs, remove .NET 1.1 and re-install it. No
separate steps need to be taken if .NET 1.0 is also listed, because the
process for .NET 1.1 will resolve the issue.
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