Add IP Solutions
Issue 7 November 2003
7-87
555-233-115
If administered remotely through pcANYWHERE:
21. Click on the pcANYWHERE Restart Host Computer button on the toolbar
to restart the computer.
If administered locally on a monitor, keyboard, and mouse:
22. Click Yes in the dialog box to restart the computer.
!
WARNING:
When connected remotely via pcANYWHERE, only use the pcANYWHERE
Restart Host Computer button on the toolbar to restart Windows NT.
Check Network Services
When the server restarts, make sure that the required network services have
started correctly. If you see an error dialog box, then the network services did not
start correctly. Also, check the NT Event Log.
1. Click on My Computer > Control Panel > Network > Services. Make
sure that the following services are listed:
■
Computer Browser
■
Microsoft Internet Information Server 2.0
■
NetBIOS Interface
■
RPC Configuration
■
Server
■
Workstation
2. Click the Protocols tab, and examine the Network Protocols. TCP/IP
protocol should be the only one listed.
3. Click OK.
Test the External Connection to the LAN.
To test the external IP connections,
ping the IP Interface server and ping a known computer connected to your
network.
1. Click Start > Programs > Command Prompt.
2. Type ping nnn.nnn.nnn.nnn (which is your IP address).
■
If everything is configured correctly, the system responds with the
following message:
Reply from nnn.nnn.nnn.nnn: bytes=32 time<##ms
TTL=###
■
If no response, verify the IP-address information and check the
connectivity, including the cabling.
