
Firmware update
Device firmware can be updated via web pages
– Advanced options / Service
menu. In case of security is enabled, administrator permissions are required.
Firmware downgrade is not supported via web pages.
Latest firmware version can be obtained from manufacturer webpages or
from technical support. Before starting update, please read update
instruction carefully.
Technical support and service
Technical support is provided by the distributor of device. Contact for
distributor is stated at warranty card included with product. It is
recommended to send diagnostic file downloaded from device when you
send support request. Diagnostic file can be downloaded at menu Advanced
options / Service. Diagnostic file contains important technical information
about function of device. If may to contain confidential information like an IP
addresses or SSID. It does not contain passwords.
Warning.
Do not try to repair the device by yourself. Any repairs may be
carried out by suitably instructed service personnel only. Improper
installation, operation, or intervention into the device itself may lead to loss
of warranty. Manufacturer reserves rights to deny the free of charge repairs
of such damaged devices during warranty period.