ASTRO-MED QLS-2000XE SERIES, Operation & Setup Manual, Page: 7 / 214

QLS-3000/2000 Xe Series iii
Print Position............................................................................................................ 4-12
Print and Cut Offset............................................................................................ 4-12
Web Alignment ................................................................................................... 4-13
Mirror Images...................................................................................................... 4-14
Image Area........................................................................................................... 4-15
Speed ......................................................................................................................... 4-16
Job Reprints .............................................................................................................. 4-17
Chapter 5: Printer Maintenance ............................................................5-1
Recommended Maintenance Schedule ................................................................... 5-2
Routine Cleaning ....................................................................................................... 5-3
Replacing Parts........................................................................................................... 5-5
Printheads .............................................................................................................. 5-5
Platen Rollers......................................................................................................... 5-7
Drive Roller............................................................................................................ 5-9
Index Roller.......................................................................................................... 5-11
Media Sensor Assembly..................................................................................... 5-13
Anti-Static Brushes.............................................................................................. 5-19
Keypad/Display................................................................................................... 5-21
Controller Board.................................................................................................. 5-23
Power Supply ...................................................................................................... 5-25
Stepper Motor...................................................................................................... 5-27
Drive Belt.............................................................................................................. 5-29
Ribbon Rewind Motors ...................................................................................... 5-30
Microswitches...................................................................................................... 5-31
Ribbon Sensor...................................................................................................... 5-32
Fan......................................................................................................................... 5-33
Boot PROM .......................................................................................................... 5-34
Wiring Harnesses................................................................................................ 5-34
Firmware Upgrades................................................................................................. 5-35
Upgrading additional printers with the CompactFlash card ....................... 5-38
Chapter 6: Troubleshooting ..................................................................6-1
Printing Problems ...................................................................................................... 6-2
Missing print (No print or a clear vertical line in the label)............................ 6-2
Light or Broken Print (Color prints but doesn ʹ t fill-in completely) ............... 6-4
Ribbon wrinkle (Angular or small curved lines in the label).......................... 6-5
Ribbon Breakage ................................................................................................... 6-7
Ribbon/Media drag (Faded print and smearing).............................................. 6-8
Color registration (Alignment of colors)............................................................ 6-9
Colors do not match (Color matching from monitor to printed label)........ 6-10
Logo, Image, or Text is not clear (Blurry, not sharp) ..................................... 6-10