ASI – The leader in Advanced Systems Integration | www.asimedical.net
TRiTOn
™
ADVAnceD DenTAl SySTeMS
®
2025M | 2025M/DV | 2025M/AR
42
65-2025M Rev. B
7.0 Service
7.1 customer Support
In the event you require assistance with the set-up, operation or maintenance of your system, please call (800) 566-9953 or
(303) 766-3646 and speak with one of our Customer Service Representatives. Our service hours are from 8:00 a.m. to 4:30
p.m., in Colorado which is on Mountain Standard Time, Monday through Friday.
In many instances, problems may be solved over the telephone. When requesting service, please have the following
information ready:
• Product / Model Number
• Date of Manufacture
• Serial Number of affected unit
This information can be found on the back of cart units. If service is required, you may need a service technician to go to your
office or have the unit sent to us for service. Please refer Storage/Shipping for instructions before shipping the unit.
Warranty service will be performed in accordance with ASI’s Warranty. Non warranty service will be provided at reasonable
parts and labor costs.
7.2 Replacement Parts
New or replacement parts may be ordered directly from ASI online or by telephone. To place an order, please contact our
Customer Support Department:
Online:
http://asimedical.net/store/
Tel:
(303) 766-3646
7.3 Repairing an Air/Water and Air Only Syringe
If there is water or air leakage around the button:
Replace the O-ring on the button assembly. To remove the button, press it down and hold while using a paper clip or small
wire to push the retaining pin out of the syringe head, then gently pry the button assembly out of the syringe head. After
removing the button, slide the o ring from the stem and pull the button from the spool.
When reinstalling the buttons, be sure the springs are properly seated, with the smaller end facing upward. While holding
both buttons down, insert the retaining pin through the syringe head.
If there is a momentary spurt of water when the air button is pressed:
First, check to ensure that the syringe tip is undamaged and is fully seated in the Quick-Change Tip adapter. If it is, the
O-ring under the tip adapter should be replaced. Remove the tip and use a 5/32” hex key to unscrew the adapter from the
syringe head.
Use a dental pick or a bent paper clip to remove the small O-ring from the bottom of the bore in the syringe body. Be careful
not to nick or scratch the sealing surfaces. The best way to install the replacement is to slip it onto the end of a syringe tip,
apply silicone lubricant and insert it into the bore.
