Alto-Shaam Quickchiller QC2-100 Page 59 Manual Download

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TRANSPORTATION DAMAGE and CLAIMS

All Alto-Shaam equipment is sold F.O.B. shipping point, and when accepted by the carrier, such shipments

become the property of the consignee.
Should damage occur in shipment, do not put the appliance into service until the damage has been inspected

by an authorized Alto-Shaam service provider.
Shipping damages are a matter between the carrier and the consignee. In such cases, the carrier is assumed

to be responsible for the safe delivery of the merchandise, unless negligence can be established on the part of

the shipper.

1. Make an immediate inspection while the equipment is still in the truck or immediately after it is moved to the receiving area.

Do not wait until after the material is moved to a storage area.

2.  Do not sign a delivery receipt or a freight bill until you have made a proper count and inspection of all merchandise received.
3.  Note all damage to packages directly on the carrier’s delivery receipt.
4.  Make certain the driver signs this receipt. If he refuses to sign, make a notation of this refusal on the receipt.
5.  If the driver refuses to allow inspection, write the following on the delivery receipt:

Driver refuses to allow inspection of containers for visible damage.

6. Telephone the carrier’s office immediately upon finding damage, and request an inspection. Mail a written confirmation of the

time, date, and the person called.

7. Save any packages and packing material for further inspection by the carrier.
8. Promptly file a written claim with the carrier and attach copies of all supporting paperwork.

We will continue our policy of assisting our customers in collecting claims which have been properly filed and actively pursued.

We cannot, however, file any damage claims for you, assume the responsibility of any claims, or accept deductions in payment for

such claims.

LIMITED WARRANTY

Alto-Shaam, Inc. warrants to the original purchaser only that any original part that is found to be defective in material or workmanship will, at

Alto-Shaam's option, subject to provisions hereinafter stated, be replaced with a new or rebuilt part.
the original parts warranty period is as follows:
For the refrigeration compressor on Alto-Shaam Quickchillers

™

, five (5) years from the date of installation of appliance.

For the heating element on Halo Heat® cooking and holding ovens, as long as the original purchaser owns the oven. This

excludes holding only equipment.

For all other original parts, one (1) year from the date of installation of appliance or fifteen (15) months from the shipping date, whichever

occurs first.

The labor warranty period is one (1) year from the date of installation or fifteen (15) months from the shipping date, whichever occurs first.
Alto-Shaam will bear normal labor charges performed during standard business hours, excluding overtime, holiday rates or any

additional fees.

To be valid, a warranty claim must be asserted during the applicable warranty period. This warranty is not transferable.
tHIs Warranty doEs not apply to:

1.  Calibration.
2.  Replacement of light bulbs, door gaskets, and/or the replacement of glass due to damage of any kind.
3.  Equipment damage caused by accident, shipping, improper installation or alteration.
4.  Equipment used under conditions of abuse, misuse, carelessness or abnormal conditions, including but not limited to, equipment

subjected to harsh or inappropriate chemicals, including but not limited to, compounds containing chloride or quaternary salts, poor water

quality, or equipment with missing or altered serial numbers.

5. Damage incurred as a direct result of poor water quality, inadequate maintenance of steam generators and/or surfaces affected by water

quality. Water quality and required maintenance of steam generating equipment is the responsibility of the owner/operator.

6. Damage caused by use of any cleaning agent other than Alto-Shaam's Combitherm

Cleaner, including but not limited to damage due to

chlorine or other harmful chemicals. Use of alto-shaam's Combitherm

Cleaner on Combitherm

ovens is highly recommended.

7. Any losses or damage resulting from malfunction, including loss of product, food product, revenue, or consequential or incidental

damages of any kind.

8. Equipment modified in any manner from original model, substitution of parts other than factory authorized parts, removal of any parts