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MaxAgent Manual
General Information
The General Info screen lets you edit your password and configure the
following general settings for MaxAgent.
You can configure these general settings:
• Default Trunk Access—The trunk access codes are defined by the
system administrator. When you get an incoming call over multiple
trunks and cannot issue a return call, the system will automatically
select the default trunk access code to place your call.
• Enable Smart Tag—If you check this option, two things happen:
• In Internet Explorer, a phone icon
will appear beside telephone
numbers. You can click the phone icon to make the call.
• In Microsoft Office programs (Office 2003 and 2007), a Smart Tag
action icon will appear by a phone number. From the Smart Tag’s
drop-down menu
, you can select Dial By MaxClient.
Whether the call is made automatically or the number is simply placed
in the dialer box depends on how you set Auto-Dial (see below).
Summary of Contents for MaxAgent
Page 1: ...MaxAgent Manual MAX Communication Server Release 6 5 Update1 12 2009 4503 0001 6 5 Update1 ...
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Page 90: ...84 MaxAgent Manual 7 You can delete the phrase after listening or simply exit the dialog box ...
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