MaxAgent Manual
49
Us
ing M
a
x
A
g
e
nt
Listening options are configurable, as described in “General Information”
on page 52. You can listen using the sound card on your PC or your phone.
If you’re not using IPTalk, you can play voice mail to a sound card while
your phone is in the connect state. (You cannot do this if you’re using
IPTalk.)
When you listen to a new message, the envelope icon changes from closed
to open, indicating that the message has been heard, and the type font
changes from bold to regular. Also, when you play a voicemail, MaxAgent
shows Play VM in the Call Control panel, and shows the play duration .
(The duration does not reflect fast forwarding or fast rewinding.)
Use the voice mail command buttons to perform the following functions:
If you click another message in the list, the current message stops playing.
Save at Remote Server or Export Locally
You can save a message as a .wav file that you can play back later. To do
so, select the message and click either the Save button or the Export button
(or right-click the message and choose Save or Export).
• Save saves the message automatically on a remote server in a location
designated by the system administrator. No file saving dialog box
opens.
• Export opens a file saving dialog box that lets you name the .wav file
and choose a directory in which to store it. You can then play the .wav
file on a media player.
Deleting Messages
To delete a selected message, click the Delete button, or right-click a
message and select Delete from the context menu.
Return Call
Forward
Rewind
Stop
Play
Fast Forward
Save
Delete
Export
Summary of Contents for MaxAgent
Page 1: ...MaxAgent Manual MAX Communication Server Release 6 5 Update1 12 2009 4503 0001 6 5 Update1 ...
Page 10: ...4 MaxAgent Manual ...
Page 14: ...8 MaxAgent Manual ...
Page 32: ...26 MaxAgent Manual ...
Page 86: ...80 MaxAgent Manual ...
Page 90: ...84 MaxAgent Manual 7 You can delete the phrase after listening or simply exit the dialog box ...
Page 97: ...MaxAgent Manual 91 Installation ...
Page 98: ...92 MaxAgent Manual ...