Altigen MaxAgent, Manual

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MaxAgent Manual 21
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When MaxAgent is shrunk and you put a call on hold (by clicking the Hold
button), the number flashes. Clicking the number reconnects to the call.
Note: If a new call comes in while a call is on hold, MaxAgent changes
to normal size automatically, allowing you access to both calls.
Using the Windows Tray Phone Icon
After you log in, the MaxAgent icon is displayed in the Windows tray,
normally at the bottom right of your screen.
When you have new voice mail, the icon changes to show you have voice
mail.
If MaxAgent is not on your Windows desktop, but either icon appears in
the Windows tray, double-click it to open the MaxAgent main window.
Searching in the Tabbed Windows
Searching is available in these tabs: Directory, History, Contacts, Voice
Mail, WG Voicemail, and Speed Dial.
To search,
1. In the Search in field, select the column you want to search in.
2. Put your cursor in the field beside the magnifying glass, and type what
you’re looking for. The search begins as you type, and the list is
narrowed to records that match what you’re typing.
3. When you begin a new search, all the information that was on the tab
reappears. Or you can clear the field beside the magnifying glass or
make another selection in the Search in field, and you’ll see all the
information on the tab.