Installation and hardware CL
43
Goldeye G/CL Technical Manual V4.1.1
Troubleshooting
Helpful hints
Is the camera getting power?
Check the Camera Link status LED underneath the CL port on the backside of the
camera. If the camera is connected to power, the LED should display either or a
continuous green color.
The status LED codes are described in the Goldeye G/CL technical manual. See the
Additional references on page 44
.
Is the camera powered, but not detected in viewer?
•
Is the camera connected to the correct grabber port?
If the frame grabber has 2 CL connectors, it should be connected to port 1. If
the grabber has 2 CL connectors, it does not necessarily mean that it is a DUAL-
BASE grabber. Refer to the frame grabber manual for more information.
•
Has the camera been powered up and booted completely before the Vimba
Viewer was started?
During the boot process the CL status LED underneath the cameras CL port
flashes with 1 Hz in red/green. After booting has been finished, the LED stays
green.
Note that no Plug-And-Play mechanism is available with Camera Link. If a camera is
attached to the frame grabber after the transport layer is loaded (during start of
Vimba Viewer), the new camera will not be detected. If a camera is removed after
it has been opened it can also not be detected.
Is the camera listed in viewer, but images cannot be
acquired?
•
Compare the incoming image format of the frame grabber with the parameters
set in the camera. Verify that width, height, and pixel format expected by the
frame grabber are equal at the camera side.
•
Check if the frame grabber tap configuration is equal to the camera tap
configuration (Feature
DeviceTapGeometry
).
