Alcatel-Lucent OmniPCX Office, Installation Manual

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Social Networks can be installed on each end user PC to connect directly to the OmniPCX
Office. In this topology the OmniPCX Office TSP software (see note below) is automatically
installed on the end user’s PC during the installation of the My IC Social Networks
software.
Note 1:
Alcatel-Lucent has developed a TAPI Service Provider (TSP) to interconnect OmniPCX Office to
TAPI applications like My IC Social Networks. This TSP is a driver which translate Microsoft world
(TAPI protocol) to OmniPCX Office world (CSTA protocol) and conversely for call control.
2. TAPI 2.1: Server mode
For deployments exceeding 25 users, a TAPI server is required. This functionality is
available in Windows Server operating systems. In this topology the OmniPCX Office TSP
software is installed on a separate Windows Server computerthat is configured to connect
to the OmniPCX Office switch. This computeris referred to as the TAPI Server. All end user
computers with My IC Social Networks will then connect to the TAPI Server which acts as
a signalling relay for call control, instead of connecting directly to the OmniPCX Office
PBX. Configuring a TAPI server is beyond the scope of this document.
Once lines have been allocated to users on the TAPI Server, end users can install My IC
Social Networks on their PC and select "Connect using a remote TAPI server" when
prompted during the installation. More installation details are described in
Installation .
Connecting with a remote TAPI server will require that My IC Social Networks software key
is in the OmniPCX Office as well as the TAPI 2.1 software key for the Windows Server
computer. See
Licensing .
Note 2:
The Windows TAPI Server does not only provide a larger number of sessions, it also provides a
more secure administration environment based on Microsoft Active Directory, thus it can also be
used for a configuration of less than 25 users.
4.15.1.3 Pre requisites
To be able to use My IC Social Networks, a user must have a valid extension line configured
on an OmniPCX Office R9.0 or above and a supported phone connected to this line. The list of
supported devices can be consulted in the delivery note.
A TAPI session for each user must be available.
4.15.1.3.1 OmniPCX Office TAPI licensing.
My IC Social Networks requires that TAPI be effective on the OmniPCX Office . As TAPI can
be shared with other applications, there must be at least one TAPI 2.0 free session per My IC
Social Networks user or a TAPI 2.1 server must be installed when there is not enough free
TAPI 2.0 sessions for the My IC Social Networks number of users.
OmniPCX Office comes with 25 TAPI 2.0 sessions. If more than 25 sessions are needed the
TAPI 2.1 software licence must be bought in addition and provisioned in the OmniPCX Office .
4.15.1.3.2 Operating system and applications
The My IC Social Networks application supports:
- Windows XP Professional SP3
- Windows Vista SP2 Business, Ultimate or Enterprise (32 OR 64 bit)
- Windows 7 Professional, Ultimate or Enterprise (32 OR 64 bit)
- .Net Framework 3.5 Service Pack 1 – refer to the Microsoft Knowledge Base article
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