Agilent Technologies AIC 5000 Installation Manual Download | Manualshive

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56

Using VNC for Troubleshooting

9

Using VNC for Troubleshooting

For troubleshooting and diagnostic purposes only, VNC ports are
available for AICs starting with Revision B image 8.0.190a. These
ports are normally closed. To use them, you must open the ports
manually using the following procedure.

1.

In Windows, click

Start

and then select

All Programs.

Select

Accessories

and then

Command Prompt.

2.

Run the following commands from the command prompt:

> netsh firewall add portopening protocol = TCP port = 5800
name = "VNC" mode = ENABLE profile = ALL

> netsh firewall add portopening protocol = TCP port = 5900
name = "VNC" mode = ENABLE profile = ALL

It is also possible to open these ports using the Windows Firewall
Advanced Settings dialog.

Note

The VNC ports should be opened only by
an administrator for purposes of
troubleshooting and diagnostics. The
ports should be closed after
troubleshooting is finished.

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Summary of Contents for AIC 5000

Page 1: ...EZChrom Elite Agilent Instrument Controller Installation Guide ...

Page 2: ...y information contained herein Should Agilent and the user have a separate written agreement with warranty terms covering the material in this document that conflict with these terms the warranty terms in the separate agreement shall control Technology Licenses The hardware and or software described in this document are furnished under a license and may be used or copied only in accordance with su...

Page 3: ... 2 Preliminary setup 8 Step 3 Set up the IP address on the AIC 10 Step 4 Add the AIC to the domain 10 Step 5 Add domain user to the AIC local Administrators group 11 Step 6 Run DCOMServerSettings 11 Step 7 Add one or more network printers 12 Step 8 Change the administrator s password 13 Step 9 Set time date and regional settings 13 Step 10 Enable screen lock 14 Step 11 Set data system enterprise s...

Page 4: ...p 1 Set up the AIC Rev B 27 Step 2 Setup the IP address on the AIC Rev B 28 Step 3 Add the AIC Rev B to the domain 28 Step 4 Add a domain user to the AIC local Administrators group 29 Step 5 Run DCOMServerSettings 29 Step 6 Add one or more network printers 30 Step 7 Change the administrator s password 31 Step 8 Set time date and regional settings 31 Step 9 Enable screen lock 31 Step 10 Set data sy...

Page 5: ...s on the AIC 41 Add the AIC to the Domain 42 Add a Domain User to the AIC Local Administrators Group 43 Add One or More Network Printers 45 Changing the Administrator s Password 45 Setting Time Date and Regional Settings 46 Enable Screen Lock 46 Data System Enterprise Settings 46 Configure the SS420x 47 Testing the AIC 49 Updating the AIC Image 50 Update Procedure 51 Notes 53 Rev A Specifications ...

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Page 7: ...EZChrom Elite data system The AIC is a network appliance that controls instruments and acquires data digitally Be sure to refer to the section of this guide that corresponds with the AIC version you have See the next chapter About the Agilent Instrument Controller for details Who Should Read This Guide This document is designed for the system administrator who will install the AIC ...

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Page 9: ...s and Chemical Analysis for information on EZChrom Elite software version support for AICs Note There are three versions of the AIC The AIC 5000 is black in color and has Instrument Controller 5000 stenciled on the front of the unit Revision B is silver in color and is marked with a Revision B sticker on the rear Revision A has limited instrument support for versions after EZChrom Elite Revision 3...

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Page 11: ...sections in this guide describe installation and configuration of the Revision B AIC Figure 1 AIC 5000 Note The installation and configuration of the AIC is part of the overall installation of the data system software In order to configure the AIC some steps in the data system installation must already have been completed Caution Make sure the 115 230 VAC voltage selector is set properly for your ...

Page 12: ...document to install and configure the AIC Note Place the AIC 5000 on a flat stable surface You can position the unit in the upright position using the included stand or in the horizontal position When you need to install or upgrade the AIC software you must use a USB memory stick To verify the memory stick is functioning prior to use connect it to an available USB port on a PC make sure it is reco...

Page 13: ...sed to install or upgrade the EZChrom Elite software and options on all of the AICs in a client server system To install and configure the AIC 5000 perform all of the following steps in the order presented Step 1 Copy EZChrom Elite folders to the USB memory stick Using a computer with a CD ROM drive and a USB port insert the USB memory stick provided with the AIC 5000 into an available USB port Co...

Page 14: ...mouse see Figure 2 This is temporary for the purpose of installing and configuring the AIC 5000 only They should be removed once the AIC 5000 is installed and configured 2 Verify that the 115 230 VAC voltage selector is set properly for your location see Figure 2 3 Attach the power and network connections Be sure to use the built in network port indicated in Figure 2 at the bottom of the unit The ...

Page 15: ...urn off the AIC remove the memory stick and recopy the files to the memory stick using the steps in the Copy EZChrom Elite Images to the USB memory stick section above Then follow the Preliminary Setup procedure starting with Step 4 above 7 Wait for notification that the installation is complete a high to low tone will be heard until the AIC is turned off 8 Remove the USB memory stick 9 A module v...

Page 16: ...o the following 1 From the Windows Start menu select Start followed by Control Panel Click Network Connections 2 Right click Local Area Connection 3 Click Properties 4 In the This connection uses the following items section click Internet Protocol TCP IP and then click Properties 5 Fill in the values provided by your network administrator Step 4 Add the AIC to the domain In order to communicate wi...

Page 17: ...l Users and Groups and then click Groups 3 Double click Administrators The Administrators Properties dialog opens 4 Type the name of the domain and then click Add Click OK 5 When prompted enter the network credentials for user with rights to verify users on the domain Click OK followed by OK Step 6 Run DCOMServerSettings This program is used to provide a context for the AIC to communicate with the...

Page 18: ...ed Auto Logon you can go back to the Login screen by holding down the SHIFT key while powering up 4 After the entries have been made click Set Note For additional information about the purpose and options of the DCOMServerSettings program please refer to the data system installation guide 5 Restart the AIC After restarting it should automatically log directly into the Windows desktop 6 To avoid me...

Page 19: ... to the operation of the AIC you may wish to change the administrator s password on the device To do so perform the following steps 1 Click Start Right click My Computer and click Manage 2 On the console tree click System Tools followed by Local Users and Groups and then click Users 3 Right click the administrator and then select Set Password 4 Type the new password and confirm it then click OK St...

Page 20: ...14 AIC 5000 Installation and Configuration 5 Select the Regional Options appropriate for your region ...

Page 21: ...r 3 Enter a time of 1 minute select the On resume password protect check box and click OK Step 11 Set data system enterprise settings 1 Click Start Run and type Regedit to open the Registry Editor 2 Browse to My Computer HKEY_LOCAL_ MACHINE SOFTWARE ChromatographySystem C EZCHR OM ELITE CSMain and enter your Enterprise Machine name and Enterprise Path in their respective string fields by double cl...

Page 22: ...If you are using a digital instrument you do not need an SS420x Connect the SS420x interface to the AIC using the serial communications cable provided Connect one end of the cable to the serial port on the back of the SS420x Connect the other end of the cable to any serial port on the AIC see Figure 3 below Make sure to tighten each connector Connect the power cord into the receptacle on the rear ...

Page 23: ...ed SS420x Advanced Port Configuration The Advanced SS420x Port Configuration dialog box enables you to set the baud rate for the SS420x interface Click Auto Detect to determine the current baud rate setting Click OK to exit Base Frequency Select the base frequency The default setting for the SS420x is 10 Hz which gives optimal signal to noise and can be used in countries using either 50Hz or 60Hz ...

Page 24: ...n Status field will display Not Connected To update this information click Refresh When the dialog is completed click OK Connect Instruments Connect the instruments you will be using to the AIC If you are using a digital instrument connect it to the AIC using the appropriate connector on the back of the AIC see Figure 3 If your AIC 5000 includes an optional RS 232 SCSI or GPIB interface card it is...

Page 25: ...d A D converter attached to the AIC For details on how to connect an instrument to an A D see the documentation provided with the A D If you are connecting an instrument to the AIC 5000 through the optional GPIB interface card you must use the included GPIB port extender part number 10834A If you are connecting an instrument to the AIC using Ethernet you must use the network connector in the PCI s...

Page 26: ...ument according to the instructions for the type of instrument hardware you have These instructions are found in the online help for that instrument control option 6 After you have finished the instrument configuration double click on the instrument icon you just created to connect the data system to the hardware If you get an error connecting to the AIC check the instructions from Step 6 Run DCOM...

Page 27: ...s procedure This procedure requires the use of a USB memory stick You can use the USB memory stick that was provided with your AIC or you can use any empty memory stick with a capacity of 2GB or more After the upgrade a module validation report is automatically generated and copied to the memory stick to allow verification of the upgrade 1 Check to make sure the USB memory stick is empty If not de...

Page 28: ...ort of the AIC 6 Turn on the AIC 7 The installer will run automatically a low to high tone will be heard three times If a low steady tone is heard the IconXPInstall ini file was missing on the USB memory stick This file should be located in the XPInstall folder If it is not present turn off the AIC remove the memory stick and recopy the files to the memory stick following the steps exactly as desc...

Page 29: ...eports folder of the memory stick and will have the name of the AIC 10 Reboot the AIC to allow the installation to complete 5 Replacing an AIC Revision A or Revision B If you are replacing an AIC Revision A or Revision B with an AIC 5000 install the AIC 5000 by following the instructions in the AIC 5000 Installation and Configuration section ...

Page 30: ...rating 10 000 ft 3048 m Nonoperating 30 000 ft 9144 m Note Operating temperature is derated 1 0 C per 300 m 1000 ft to 3000 m 10 000 ft above sea level no direct sustained sunlight Maximum rate of change is 10 C Hr The upper limit may be limited by the type and number of options installed Power Supply 115 V 230 V Operating Voltage Range 90 132 VAC 180 264 VAC Rated Voltage Range 100 127 VAC 200 24...

Page 31: ... and Configuration 25 Note This system utilizes a passive power factor corrected power supply when used in the 230V mode This allows the system to pass the CE mark requirements for use in the countries of the European Union ...

Page 32: ...26 AIC 5000 Installation and Configuration ...

Page 33: ...s in the data system installation must already have been completed If you have not already done so please begin installation of the data system software After the necessary preliminary steps have been completed the data system installation guide will direct you to this document to configure the AIC Note Agilent Technologies Inc recommends that you put the AIC unit in the upright position using the...

Page 34: ...owing 1 Attach a monitor keyboard and mouse to the AIC This is temporary for the purpose of installing and configuring the AIC only They should be removed once the AIC is installed and configured 2 Attach the power and network connections see Figure 4 Figure 4 AIC Connectors for Revision B 3 Turn on the AIC ...

Page 35: ...cal Area Connection 3 Click Properties 4 In the This connection uses the following items section click Internet Protocol TCP IP and then click Properties 5 Fill in the values provided by your network administrator Step 3 Add the AIC Rev B to the domain In order to communicate with computers printers and users from the domain the AIC must be a member of the domain 1 From the Start menu select Contr...

Page 36: ...er with rights to verify users on the domain Click OK followed by OK Step 5 Run DCOMServerSettings This program is used to provide a context for the AIC to communicate with the domain and the Enterprise 1 Select Start and then click Run 2 Type c EZChrom Elite DCOMServerSettings EXE inlcude the quotation marks and click ENTER 3 Make the following entries Select Auto Logon for the Run As selection E...

Page 37: ...tically log directly into the Windows desktop 6 To avoid memory leaks from the Windows desktop you should change the Theme to Windows Classic To do this right click the desktop and then select Properties Click the Themes tab and select Windows Classic followed by OK Step 6 Add one or more network printers In order for the AIC to print analysis reports it must have one or more printers configured F...

Page 38: ...nd then select Set Password 4 Enter the new password and confirm it then click OK Step 8 Set time date and regional settings 1 Select Start followed by Control Panel and select Date and Time 2 Choose specify the Date Time and Time Zone Close the window 3 Check that the time is set correctly as changing Time Zone may reset the time 4 For regions outside the United States choose Regional and Languag...

Page 39: ...name and Enterprise Path in their respective string fields by double clicking the field name 3 Close Regedit 4 Restart the AIC 5 Start the data system from Start All Programs Chromatography EZChrom Elite When you are prompted that you ve been assigned rights and you must restart restart the AIC Install an A D Converter If your instrument provides an analog detector signal you must use an analog to...

Page 40: ... power up test When the test is complete the green LEDs will go off and the interface is ready to use If this sequence does not successfully complete the SS420x must be powered off and then on again For more information see the Agilent SS420x Interface User s Guide Configure the SS420x If you will be using an SS420x attached to the AIC required for analog acquisition it will need to be configured ...

Page 41: ...ies and 25 for 50Hz countries If selected incorrectly you may see line frequency noise on your chromatogram For best performance select a base frequency close to the maximum sampling frequency you will be using to acquire data Sampling frequencies available in the Acquisition Setup portion of the method will reflect the Base Frequency selected Range For each channel to be used select the button ne...

Page 42: ... 5 Complete the configuration of the instrument according to the instructions for the type of instrument hardware you have These instructions are found in the online help for that instrument control option 6 After you have finished the instrument configuration double click on the instrument icon you just created to connect the data system to the hardware If you get an error connecting to the AIC c...

Page 43: ...his procedure This procedure requires the use of a USB memory stick You can use any empty memory stick with a capacity of 2GB or more After the upgrade a module validation report is automatically generated and copied to the memory stick to allow verification of the upgrade Note For AICs with Elite 3 1 or 3 1 4 installed it is necessary to upgrade the AIC image to support this automatic upgrade Ple...

Page 44: ...issing on the USB drive If this file is missing turn off the AIC remove the memory stick and recopy the files to the memory stick as described above The IconXPInstall ini file is located in the IconXPInstall folder of the Options CD Then proceed with step 4 above 8 Wait for notification that the installation is complete a high to low tone will be heard until the AIC is turned off 9 Remove USB memo...

Page 45: ...temperature 0 o C to 40 o C 32 o F to 104 o F Nonoperating temperature 10 o C to 60 o C 14 o F to 140 o F Humidity 0 to 90 Power Switch 1 momentary soft power switch Power Supply External 40 watt auto switching power adapter Input AC 100V 140V and 200V 260V 45Hz 65Hz Output DC 12V 40 watt ...

Page 46: ...n completed If you have not already done so please begin installation of the data system software After the necessary preliminary steps have been completed the data system installation guide will direct you to this document to configure the AIC Note Agilent Technologies Inc recommends that you put the Agilent Instrument Controller unit in the upright position using the stand included in the packag...

Page 47: ...ork administrator if you aren t sure If using a static IP address instead of DHCP you will need to do the following 9 Select Start Control Panel Network Connections 10 Right Click on Local Area Connection 11 Press the Properties button 12 Highlight Internet Protocol TCP IP and press Properties 13 Fill in the values provided by your network administrator 1a PS 2 keyboard connection 1b USB keyboard ...

Page 48: ...e with computers printers and users from the domain the AIC must be a member of the domain 14 Select Start Control Panel System Computer Name 15 Press the Change button 16 Enter the desired name and domain for the AIC When prompted enter a network user with rights to add machines to the domain ...

Page 49: ... into the AIC to perform everyday tasks the AIC needs a domain account with access to the Enterprise Path To add the Enterprise Service Account to the local administrators group do the following 19 Select Start Run and enter cmd 20 Type the following NET LOCALGROUP ADMINISTRATORS ADD xxx yyy where xxx is the name of the NT domain and yyy is the username of a network domain user who is the member o...

Page 50: ...ct Auto Logon for the Run As selection Enter the username and password of the network user that was added to the local Administrators in the section Add a Domain User to the AIC Local Administrators Group remember that the password will need to be changed here if the user s password is changed on the network The name must be entered as xxx yyy where xxx is the domain and yyy is the username Note T...

Page 51: ... on Add printer 3 When the Add Printer Wizard starts follow the prompts to install and configure the printer If you need a driver disk insert it in the drive of another computer of the network share that drive and browse to that share from the AIC Note In order to export Advanced Reports a printer must be configured on the AIC where the export is performed Changing the Administrator s Password Alt...

Page 52: ...ional Options appropriate for your region Enable Screen Lock To prevent unauthorized access to the AIC enable password protection with the screen saver 1 Select Start Control Panel and choose Appearance and Themes 2 Select Choose a screen saver 3 Enter a time of 1 minute check the box On resume password protect and click OK Data System Enterprise Settings 1 Go to Start Run and type Regedit to open...

Page 53: ...e SS420x If you will be using an SS420x attached to the AIC required for analog acquisition it will need to be configured locally If you are not using a local SS420x you may skip this section Start the data system software by going to Start All Programs Chromatography EZChrom Elite Go to Tools Interface Configuration and select the SS420x From the SS420x configuration dialog select the Serial port...

Page 54: ...ries using either 50Hz or 60Hz The base frequencies available will depend on the baud rate chosen If the baud rate is less than 38400bps the base frequencies 100 and 120 will not be available If you choose a higher base frequency you must select a base frequency that can be evenly divided into your line frequency i e 30 for 60Hz countries and 25 for 50Hz countries If selected incorrectly you may s...

Page 55: ...m software and choose File New Instrument from the main menu 2 Select the File Configure Instrument menu item 3 In the dialog that appears press the button next to the Server edit field Ensure that you can browse to and select the AIC If not the AIC is not logged properly onto the network and you need to check the instructions from Setup IP Address to Add the AIC to the Domain 4 Specify an Instrum...

Page 56: ... Elite version upgrades and hot fixes without the need to attach a keyboard mouse and monitor Updates are installed by simply attaching a USB memory stick and rebooting the AIC After the update a module validation report is automatically generated and copied to the memory stick to allow verification of the update Note For AICs with Elite 3 1 or 3 1 4 installed it is necessary to update the AIC ima...

Page 57: ... but NOT the files in the root from the Instrument Control Add on DVD 2 Copy the Elite folder only from the AIC Image Update folder of the Elite Installation CD to the USB memory stick The USB drive should look similar to the following Note AIC Rev A does not support any RC Net Instrument drivers Trying to configure any instrument based on RC Net will cause errors To identify RC Net Refer to the S...

Page 58: ...tically a low to high tone will be heard three times 7 If a low steady tone is heard the IonXPInstall ini file was missing on the USB memory stick 8 Wait for notification that the installation is complete a high to low tone will be heard until the AIC is turned off 9 Remove USB memory stick 10 Review the module validation results on a desktop PC The report name will be the AIC name 11 Reboot the A...

Page 59: ...t please turn off the AIC unless otherwise instructed Rev A Specifications Environment Operating temperature 0 o C to 40 o C 32 o F to 104 o F Nonoperating temperature 10 o C to 60 o C 14 o F to 140 o F Humidity 0 to 90 Power Switch 1 momentary soft power switch Power Supply External 40 watt auto switching power adapter Input AC 100V 140V and 200V 260V 45Hz 65Hz Output DC 12V 40 watt ...

Page 60: ......

Page 61: ...Revision A Installation and Configuration 55 ...

Page 62: ...Programs Select Accessories and then Command Prompt 2 Run the following commands from the command prompt netsh firewall add portopening protocol TCP port 5800 name VNC mode ENABLE profile ALL netsh firewall add portopening protocol TCP port 5900 name VNC mode ENABLE profile ALL It is also possible to open these ports using the Windows Firewall Advanced Settings dialog Note The VNC ports should be ...

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