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Advantech ASR-5300I Series, User Manual

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ASR-5300I Series Hardware User Manual

Chapter 5

S

ystem

Maintenance

5.5.3

Replacing the Flash Backup Module 

To replace the FBM, please the steps outlined below.

1.

Remove the controller module (refer to Replacing the Controller Module).

2.

Locate the FBM.

 

3.

Flick the clips securing the FBM in the direction of the arrow to release the FBM. 
While holding it at a 45-degree angle, remove the FBM.

4.

Insert the new FBM on a 45-degree angle. Ensure the notches match and gently 
push the end downwards until the clips clamp on.

 

Summary of Contents for ASR-5300I Series

Page 1: ...User Manual ASR 5300I Series Hardware...

Page 2: ...ch assumes no liability under the terms of this warranty as a consequence of such events Because of Advantech s high quality control standards and rigorous testing most customers never need to use our...

Page 3: ...such cases users are required to correct the interference at their own expense FCC Class B This equipment has been tested and found to comply with the limits for a Class B dig ital device pursuant to...

Page 4: ...n of the problem The exact wording of any error messages Warnings Cautions and Notes Document Feedback To assist us with improving this manual we welcome all comments and constructive criticisms Pleas...

Page 5: ...ld the system remain idle for a long period of time disconnect the system from the power mains to avoid transient overvoltage For power source redundancy ensure that the two PSUs are plugged into two...

Page 6: ...ist strap and an anti static work pad to discharge static elec tricity when installing or operating the enclosure Eliminate dust debris carpets plastic vinyl and styrofoam from the work area Do not re...

Page 7: ...System Monitoring Features 13 1 8 1 Expansion Enclosure Support 13 1 8 2 I2C Bus 14 1 8 3 Firmware FW and SANWatch 14 1 8 4 Audible Alarms 14 1 9 Hot Swapping 14 Chapter 2 Hardware Installation 15 2...

Page 8: ...ant RAID Controller 49 3 5 3 Single Controller with Fault Tolerant Path 50 3 5 4 High Availability IP SAN Recommended Cabling Method for Remote Replication 51 3 5 5 High Availability IP SAN with Port...

Page 9: ...d Flash Backup Module 86 5 6 1 Supercapacitor Battery Fault Conditions and Precautions 86 5 6 2 Replacing the Supercapacitor Battery 87 5 6 3 Replacing the Flash Backup Module coupled with SuperCap 88...

Page 10: ...ASR 5300I Series Hardware User Manual x...

Page 11: ...Chapter 1 1 Introduction...

Page 12: ...expanded by attaching expansion hard drive enclosures JBODs 1 2 Model Variations Regarding the differences between RAID and JBOD models RAID systems are used to store hard drives and control the entir...

Page 13: ...a proprietary enclosure service via in band protocols The enclosure along with other JBODs connects to a RAID system and serves as a building block for scalable configurations Regarding supported prot...

Page 14: ...hat is transparent to application servers The top controller Controller A is the primary controller The bottom controller Controller B is the secondary redundant controller which remains idle during n...

Page 15: ...In single controller system the second controller slot is filled with a dummy cage D 1 4 3 Connection Between RAID and JBOD The following rules apply when connecting RAID and JBOD s Dual controller R...

Page 16: ...onnected in a multi array environment Mute Service Button 5 The mute button enables users to mute an alarm or inform the administrator that the system requires service 1 5 2 Rear Panel Controllers 1 2...

Page 17: ...n a JBOD storage expansion system can be located on the chassis ear The LED panel features a service LED 1 power supply status LED 2 cooling module status LED 3 temperature sensor status LED 4 system...

Page 18: ...igned to accommodate separately purchased SAS or SATA interface hard disk drives The tray features a rotary bezel lock 1 for securing the drive tray in the chassis as well as a release button 2 for re...

Page 19: ...cache memory or installing replacing a CBM the controller module should never be removed or opened Designation Description Designation Description 1 Host ports 5 Restore default LED 2 Battery backup...

Page 20: ...AS wide ports on the interface faceplate connect to a managing RAID system or other JBODs 1 7 3 Cache Backup Module The CBM located inside the controller consists of a BBU 1 and FBM 2 The CBM can sust...

Page 21: ...ill begin charging to full capacity Typically the battery takes approximately 12 hours to charge fully If the battery is not fully charged after 12 hours there may be a problem with the BBU In such ca...

Page 22: ...emperature sensor fails Elevated temperature If the temperature breaches the upper threshold set for the internal temperature sensors During system initialization the cooling fans operate at high spee...

Page 23: ...BOD is connected to the managing RAID system each JBOD requires a unique enclosure ID which can be set using the rotary switch on the LED panel The firmware will automatically disconnect secondary JBO...

Page 24: ...Whenever the system emits an audible alarm users must determine the cause and rectify the problem immediately Event notification messages indicate the completion or status of array configuration task...

Page 25: ...Chapter 2 2 Hardware Installation...

Page 26: ...ection for sample topologies and configuration options Contact your vendor for a list of compatible cables Memory Modules For users wishing to change the pre installed DIMM module information regardin...

Page 27: ...lled into the enclosure install trays AFTER the enclosure has been mounted onto the rack 6 Cable Connection Use the supplied power cords to connect the system to a power supply We recommend connecting...

Page 28: ...e maximum capacity of the smallest drive Therefore we recommend using large storage capacity hard drives Profile The drive trays and bays of the system are designed for 3 5 hard drives Drive Type The...

Page 29: ...Under normal circumstances the Controller B signal port is in standby mode 6 2 5 2 SAS Interface The SAS interface features a dual ported connectivity with pins on both sides of its connector that in...

Page 30: ...If you have a MUX board and want to install a SAS drive the MUX board should be removed Warning The hard drives and drive trays should only be installed after successful rackmounting If the hard driv...

Page 31: ...es have been installed in the drive trays install the drive trays into the system With the hard drive tray bezel opened align and insert the tray into the enclosure Once fully inserted close the tray...

Page 32: ...e the controller from the chassis 2 6 2 Flash Backup Module and Battery Backup Unit Please read the following sections on how to install the battery backup module and FBM into the controller module Al...

Page 33: ...ted location on the controller shown in green and secure it using the supplied flathead screws shown in red The screws are secured underneath the controller Secure the three copper stands into the loc...

Page 34: ...tch indicated by the circle insert the SSD gold fingers into the slot and lower the other end of the SSD until the edges are clipped on 2 6 4 Battery Backup Unit Installation 1 With the controller rem...

Page 35: ...tion 2 Hold the battery cage at a 45 degree angle and ensure the cage meets the screw holes Secure the cage in place using the supplied flathead screws 3 Secure the other end of the cage with flathead...

Page 36: ...ntroller 2 6 5 Super Capacitor Battery and Flash Backup Module Installation Please read the following sections on how to install the super capacitor battery and FBM in the controller Always place the...

Page 37: ...nual Chapter 2 Hardware Installation 2 6 6 Flash Backup Module Installation 1 With the controller removed remove the screw highlighted in the illustration below 2 Install copper stands at the three de...

Page 38: ...while placing the SSD PCB board on the copper stands Secure the PCB in place with the screws provided 4 Insert the SSD at a 45 degree angle and ensure the notch meets indicated by the blue circle Gen...

Page 39: ...er Capacitor Battery 1 With the controller removed insert the super capacitor battery at a 45 degree angle Ensure the protrusion is inserted into the slot indicated by the blue circle arrow 2 Secure t...

Page 40: ...ASR 5300I Series Hardware User Manual 30 3 Connect the four pin molex connector to the SSD PCB board 4 Reinstall the controller...

Page 41: ...t the controller slowly into the module slot When you feel the contact resistance use slightly more force and then push both of the ejection levers upwards as indicated with the blue arrows below to s...

Page 42: ...ASR 5300I Series Hardware User Manual 32...

Page 43: ...Chapter 3 3 System Connection...

Page 44: ...er logical drives These four logical drives leverage the bandwidth of all eight host ports Some additional considerations are outlined as follows A spare drive carries no data stripes and will not con...

Page 45: ...host LUN connection nexus in SCSI refers to the arrangement of the controller internal resources for use with a number of current host nexus Consider the following example there are four hosts A B C...

Page 46: ...sing the Auto or 256 settings For more information please refer to the Firmware Manual 3 3 Fibre Host RAID Connections The Fibre Channel standard allows optical connections Optical cables can be used...

Page 47: ...3 2 Fibre Host Topologies The Fibre Channel standard supports three topologies specifically point to point Fibre Channel Arbitrated Loop FC AL and fabric switch topologies Point to point This involves...

Page 48: ...Steps 1 Remove the SFP module 1 from the static protective package 2 Remove the dust plug 2 from the SFP transceiver module 3 Insert the SFP module into the system host ports The module should click i...

Page 49: ...nations EonPath multipath software or Linux Device Mapper is necessary for controlling and optimizing the access to logical drives via multiple data paths Channels Controller A Controller B Host CH0 C...

Page 50: ...ta paths to a RAID system multi path software such as the EonPath driver is necessary The two logical drives in the above drawing cannot leverage the full computing power of the system Users may attac...

Page 51: ...ports on individual RAID controllers Note A logical partition presented through LUN Mapping can be seen by all servers across SAN Ensure users have access control such as file locking switch zoning p...

Page 52: ...el IDs in an AAPP Active Active Passive Passive configuration Logical volumes are managed either by Controller A or Controller B Passive IDs will only become functional when a single controller fails...

Page 53: ...sing file locking software port binding or zoning feature by FC switches which limit access from the host to a specific LUN If there are two servers in a clustered configuration access control will be...

Page 54: ...ASR 5300I Series Hardware User Manual 44 3 4 1 DAS Direct Attached Storage Connection with Redundant Host Path...

Page 55: ...over the SAS expansion links users can create a greater number of logical drive groups and enhance logical partitions by using additional LUN numbers Note EonPath multipath software or Linux Device Ma...

Page 56: ...0I Series Hardware User Manual 46 3 4 2 DAS Direct Attached Storage Connection to Two Servers Note To access a LUN a logical partition by multiple hosts file locking or multipath access control is nec...

Page 57: ...etwork connections of the iSCSI ports are flexible The use of network connecting devices subnet Name Serv ers or iSCSI management software varies for each case In the following sections configuration...

Page 58: ...I Series Hardware User Manual 48 Note If using Microsoft s software initiator de select the embedded MPIO function when installing the software because MPIO selection creates conflicts with the EonPat...

Page 59: ...se EonPath multipath software to ensure the operating system can identify alternate paths to the same logical drive RAID configuration Remote replication functionality is not supported using this conf...

Page 60: ...RAID system iSCSI RAID managed by a single controller with 4 host ports HBA or NIC iSCSI initiators preferably PCI E TCP IP offload engine TOE capable cards GbE cables GbE network cables Software EonP...

Page 61: ...ollers are linked to both virtual LAN zones Software EonPath to manage the fault tolerant paths with failover failback and load balance Use EonPath multipath software to enable the operating system to...

Page 62: ...Enabled Note In the event of single controller failure a logical drive is accessed through the host IDs managed by the alternate RAID controller Host IDs and port IPs do not failover to the surviving...

Page 63: ...dicated by the blue circles GbE switch Ports divided into 2 virtual LANs both controllers are linked to both virtual LAN zones Software EonPath to manage the fault tolerant paths with failover failbac...

Page 64: ...e linked using iSCSI host ports If the distance between the enclosures is far additional iSCSI switches 3 may be required The above illustration demonstrates how to fully benefit from a high speed FC...

Page 65: ...connects a RAID controller to a corresponding JBOD controller making fault tolerant links to various SAS domains The following principles apply to RAID and JBOD connections Dual controller RAID conne...

Page 66: ...ss RAID and JBOD enclosures are as follows Fault tolerant links in dual controller combinations Corresponding to the SAS drives dual ported interface two physical links are available from each disk dr...

Page 67: ...disk drive in the enclosure For example one expander unit controls Domain A and the other controls Domain B In a fault tolerant topology the SAS external links always connect to the SAS ports on the...

Page 68: ...le Controller Expansion Connections RAID system SAS exp 1st JBOD SAS IN 1st JBOD SAS OUT 2nd JBOD SAS IN Note To ensure redundancy dual controller SAS expanders must be connected to the opposite ends...

Page 69: ...onnection 3 8 Management Console Connections Designation Description Designation Description 1 Serial port for Telnet access 4 Local area network 2 Single controller DB9 male to female serial dual con...

Page 70: ...stalled and the I O ports or management interfaces have been connected the system can be powered on 3 9 1 Checklist Before powering on the system please check the following CBM Ensure the CBM is prope...

Page 71: ...if the network configuration contains multiple arrays To power on the system follow the procedures below 1 Turn every PSU power switch to the on position from left to right 2 Power on the networking d...

Page 72: ...ers should verify the system statuses using the following monitoring interfaces LEDs on rear chassis including controller module PSUs and cooling modules refer to System Monitoring Controller LEDs PSU...

Page 73: ...h the cache Locate the C_Dirty LED refer to Controller LED for RAID Models on the controller module to check whether cached data remains in the DRAM the LED is emitting an amber light 3 Use the Shutdo...

Page 74: ...ASR 5300I Series Hardware User Manual 64...

Page 75: ...Chapter 4 4 System Monitoring...

Page 76: ...managers to maintain awareness of the system operation status 4 2 Monitoring Features Users can monitor the system using the following features Firmware The RAID controller in the system is managed by...

Page 77: ...rviced or requires servicing Off indicates that the system is not being serviced nor requires servicing 2 Power Green Amber Green indicates that the system is powered properly Amber indicates that the...

Page 78: ...4 3 Controller LED 4 3 1 Controller LED for RAID Models Name Color Status 1 Drive Busy Blue Flashing blue indicates data is being written to or read from the drive The drive is busy Steady blue indica...

Page 79: ...cached data is being transferred to the flash module after the occurrence of a power outage Once the transfer is complete all LEDs will turn off This signal is local to each controller 3 Temp Amber A...

Page 80: ...ng green indicates one of the 4 PHYs links has failed Off indicates all 4 PHYs are offline 2 SAS Speed Green Amber Green indicates 6Gbps link speed Amber indicates 3Gbps link speed Off indicates no co...

Page 81: ...D Green Green indicates 1Gb connection established Off Off indicates 10 100Mb connection established or no connection established 2 Link Activity Amber Steady amber indicates a connection has been est...

Page 82: ...d Flashing Green Flashing green indicates an active link Off Off Off indicates a link has not been established No Item Status 1 Speed LED Green indicates 10Gb connection established Amber indicates 1G...

Page 83: ...al cables are preferred for 8 4Gbps fiber connectivity Optical cables are also less susceptible to EMI 4 3 7 16Gb Fibre Channel Host Port LEDs Name Color Status 1 Link Green Green indicates an establi...

Page 84: ...Speed Status Green Amber Green indicates a 6Gbps link Amber indicates a 3Gbps link Off indicates that no connection exists Name Color Status 1 SAS Link Status Green Steady green indicates that all 4...

Page 85: ...es If an audible alarm is emitted the system administrator must read the error message on the terminal or SANWatch screen to determine what has triggered the alarm and then take appropriate actions to...

Page 86: ...6 Press and hold the Restore Default button indicated by the blue arrow on Con troller A Users may use a straightened paper clip to press the button While pressing the Restore Default button power on...

Page 87: ...Chapter 5 5 System Maintenance...

Page 88: ...osure View in SANWatch please refer to the SANWatch Manual for details To update the firmware please refer to the following a Advantech SANWatch User Manual on Upgrading the Firmware b Firmware Manual...

Page 89: ...all cached writes have been distributed to disk drives using the firmware s Main Menu System Functions Shutdown controller function Power off the system and turn off the power switches and unplug the...

Page 90: ...e controller models or when replacing both controllers simultaneously power on the system Check for system messages on the LCD screen SAN Watch or firmware menu driven utility When the replacement con...

Page 91: ...system and remove the controller from the enclosure 2 Remove the existing host board from the controller by loosening the three screws 3 Holding onto the edges of the PCB carefully remove the host bo...

Page 92: ...ectricity on the main board to disperse 3 Push down the clips on the sides of the DIMM socket indicated by the blue circle The DIMM will automatically eject from the socket Warning If installing or re...

Page 93: ...d below BB In the event of a power failure the BBU can be used to store save cached data in the DRAM module for up to 72 hours with super capacity BBU BBU FBM In the event of a power failure the combi...

Page 94: ...led or the system reset Adhere to the precautions below when installing the BBU Use the replacement BBU supplied by your distributor Use of battery cells otherwise provided will void your warranty Dis...

Page 95: ...elow 1 Remove the controller module refer to Replacing the Controller Module 2 Locate the FBM 3 Flick the clips securing the FBM in the direction of the arrow to release the FBM While holding it at a...

Page 96: ...t exceeds the pre set threshold The charger circuits will enter a low power and self protection state A supercapacitor battery module has been charged for over 12 hours A timer is embedded with the ch...

Page 97: ...e the controller module refer to Replacing the Controller Module 2 Loosen the screw at the end of the supercapacitor battery 3 Lift the supercapacitor battery from the screw end at a 45 degree angle 4...

Page 98: ...lace the FBM follow the steps outlined below 1 Remove the controller module refer to Replacing the Controller Module 2 Loosen the screw at the end of FBM and remove the FBM 3 Insert the replacement FB...

Page 99: ...CD ROM for details SANWatch manager software refer to SANWatch User Manual in the CD ROM for details 5 7 2 Replacing 2U 3U Power Supply Units A failed PSU should be replaced as soon as possible but on...

Page 100: ...the PSU out of the system If the system is mounted in a rackmount rack use both hands to support the weight when removing the module 4 Insert the replacement module Ensure the extraction handle is poi...

Page 101: ...ttom 2 Unlock the drive tray bezel indicated by the blue arrow by using a small flat blade screwdriver to change the bezel lock position from locked to unlocked 3 Open the drive tray Press the button...

Page 102: ...the disk drive to spin down and then gently withdraw the drive tray from the chassis 5 Remove the four retention screws two on each side The screws secure the hard drive to the drive tray 3 5 inch tra...

Page 103: ...Install the drive tray with the front bezel open When fully inserted close the front bezel 8 Lock the drive tray Turn the bezel lock vertical locked position using a flat blade screwdriver Do not pus...

Page 104: ...ASR 5300I Series Hardware User Manual 94...

Page 105: ...Appendix A A Technical Specifications...

Page 106: ...A II SATA III Nearline series SAS Host RAID Models Host O S Compatibility Host O S independent Host Interface 3 6 Gbps 12 Gbps multi lane SAS host ports 4x iSCSI Host Channels Multiple SAS PHYs logica...

Page 107: ...R Yes Real Time Clock For event messages with time record and task scheduling Configuration Text based firmware embedded utility over RS 232C through the serial cable Telnet via an established network...

Page 108: ...nt Yes Manual and Automatic Rebuild upon Failed Drive Replacement Yes Manual Clone of Suspected Failed Drive Yes Concurrent Rebuild on Multiple Drives in a RAID 0 1 Logical Drive Yes Salvage the Secon...

Page 109: ...ity 5 to 95 non condensing operating and non operating Temperature Operating a With battery backup module 0 to 35 C b Without battery backup module 0 to 40 C Non operating 40 to 60 C Altitude Operatin...

Page 110: ...ASR 5300I Series Hardware User Manual 100...

Page 111: ...Appendix B B Certifications...

Page 112: ...A1 2001 A2 2005 EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 1995 A2 2000 IEC 61000 4 3 1995 A2 2006 IEC 61000 4 4 2004 IEC 61000 4 5 2005 IEC 61000 4 6 2003 A1 2004 A2 2006 IEC 61000 4 8 1993 A1 2000...

Page 113: ...Appendix C C Slide Rail Kit Installation Guide...

Page 114: ...ruct the ventilation openings Reserve 20 cm of free space at the front and back of the enclosure for air circulation Maintain an ambient tempera ture of below 35 C C 1 3 Unpacking the System Use the U...

Page 115: ...cessories provided with the rack ear mount kit are listed in the table below C 2 1 1 Kit Contents Item Description Quantity 01 Mounting bracket assembly left side 1 02 Mounting bracket assembly right...

Page 116: ...anual 106 C 2 1 2 Installation Procedure 1 Begin by determining the installation position and M5 cage nut 5 insertion loca tion 2 Install the fixed rack ear mount on the rear posts and secure them in...

Page 117: ...Slide Rail Kit Installation Guide 3 With another person holding the enclosure at the installation height use four M5 x 25 mm screws 6 at the front of the enclosure and eight 6 32 screws 3 on both sid...

Page 118: ...are listed in the table below C 2 2 1 Kit Contents Item Description Quantity 01 Mounting bracket assembly left side 1 02 Mounting bracket assembly right side 1 03 Inner glides 2 04 Flat head screws 6...

Page 119: ...determining the installation position front and rear rack positions and M5 cage nut 5 insertion location 2 Adjust the length by loosening the four screws on the slide rail Secure the slide rails to fr...

Page 120: ...des of the enclosure using 6 32 flat head screws 8 4 With the assistance of another person lift and affix the enclosure onto the slide rail Ensure the inner glides on both sides of the enclosure meet...

Page 121: ...elocate the enclosure after installation Cease all input output operations shutdown the system and disconnect all cables please refer to the user manual for further details Empty all drive bays hard d...

Page 122: ...subject to change without notice No part of this publication may be reproduced in any form or by any means such as electronically by photocopying recording or otherwise without the prior written perm...

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