Installation and Operation Manual
Chapter
6 Monitoring and Diagnostics
ACE-3105, ACE-3205 Ver. 5.2
Recovering ACE Units
6-93
Management Path Disconnections
Do the following:
1.
Check that the physical interface used to manage the unit is active.
If inactive, follow the Physical Link failure procedure.
2.
Check if there is ping connectivity from the management system to the ACE
unit and vice versa:
³
To perform the ping test:
1.
Go to Diagnostics>Applications>IP>Ping.
2.
Enter the IP address of the ACE unit and select Start.
1. Destination IP address ... (Manager IP Address)
2. Infinite number of packets > (No)
3. Number of Packets[1 - 10000] ... (1)
4. Payload Size[32 - 1450] ... (32)
5. Start
If the ping times out, continue using the Trace Route option as follows:
1.
Go to Diagnostics>Applications>IP>Trace Route.
2.
Enter the IP address of the ACE unit and select Start.
1. Destination IP address ... (0.0.0.0)
2. Start
3.
Check network connectivity issues and firewall settings.
4.
Check whether the ACE unit’s router Interface (host IP) is configured
correctly:.
5.
To check the router interface, go to
Configuration>Applications>Router>Interface.
1. Number[1 - 32] ... (1)
2. Name ... (Interface-1)
3. IP address
... (192.168.100.2)
4. IP mask ... (255.255.255.0)
6.
Make sure that the correct routes are defined on the ACE unit to enable it to
reach the management network.
7.
To do so, go to Configuration>Applications>Router>Static route.
1. IP address ... (192.168.100.1)
2. IP mask ... (255.255.255.0)
3. Next hop ... (0.0.0.0)
4. Next hop interface number[1 - 32] ... (1)
Incorrect Access Parameters
³
To verify management access parameters:
1.
Go to Configuration>System>Management>Management access.
