M
M
ITE Agent Phone User Guide
Aastra - 2539-002
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About This Publication
The ITE Agent Phone User Guide describes the phone and its primary functions.
Audience
Any user of the ITE Agent Phone telephone should reference this publication.
Publication Organization
This publication contains the following chapters.
Chapter, Topic
Description
Chapter 1, Basic Information
Provides basic information for the ITE Agent
Phone
Chapter 2, Phone Settings
Provides procedures for the phone settings
Chapter 3, Features
Provides procedures for the features
Chapter 4, ACD Features
Provides information on ACD features
Chapter 5, Centergy Application
Features
Provides information about phone features that
are ties to the Centergy call center applications.
Chapter 6, Telephone Tests
Provides procedures for phone tests
Chapter 7, Feature Codes
Provides a list of the feature codes
Appendix I, Glossary
Glossary
Conventions Used In This Publication
This manual uses the following document conventions to help you identify different types
of information.
Convention
Description
Example
(
Italics
)
Explanatory text within a
command sample
(
Building Ports
)
Provides supplemental
information.
The prompt may not display
if …
Provides information to
help you avoid possible
