M
M
ITE Agent Phone User Guide
Aastra - 2539-002
41
Step
Action
Result
2.
Press
Hotline lamp ON
The call is placed
Intercom
The Intercom feature allows you to place and answer calls from members of your
Intercom Group while leaving your main extension free to receive calls.
•
Each member of an Intercom Group is assigned a one-digit number for a 10-member
group, or a two-digit number for a 100-member group.
•
An Intercom call is indicated by a flashing Intercom lamp and one-ring normal ring
or three-ring system ring.
•
Intercom calls can be allowed to ring on a phone that has activated the Do Not
Disturb feature.
•
A call on an Intercom line cannot be transferred, put on hold, or used with any other
feature. This is a system option.
•
The Hands-Free Auto Answer (HFA) feature can be used on the Intercom line.
When activated, an Intercom call is automatically answered on the speakerphone or
headset. If the user is already talking on the phone when the Intercom call is
received, then HFA does not answer that call and it must be answered manually.
Place an Intercom Call
Step
Action
Result
1.
Press
Silence
2.
Press
Intercom lamp ON
On Intercom line