Configuring Auto-Attendant
41-001190-02 Rev. 01, Rel. 1.2
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Configuring AastraLink Pro 160 System and Network Parameters
If you have User Groups configured on the AastraLink Pro 160, the
Auto-Attendant screen displays as shown below.
Figure 4-12.
Auto-Attendant Menu with User Group
How Auto-Attendant Works
The Auto-Attendant feature allows you to specify how the AastraLink Pro 160
routes incoming calls. That is, you can configure the Auto-Attendant so that
incoming calls are received in one of the following ways:
•
First by the Auto-Attendant (then by an Operator), or
•
First by the Operator (then by the Auto-Attendant), or
•
First by a designated user group (then by the Auto-Attendant)
Note:
It is possible for a caller to reach the Operator’s voicemail account if they
are on-duty and do not answer; they can reach the Auto-Attendant using the
“Escape to Extension” feature once they have reached the prompts in the
Operator’s voice mail.
User Group Enabled
User Group Disabled
Summary of Contents for AastraLink Pro 160
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