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Aastra 6737i Administrator'S Manual Download Page 147

 Administrator Level Options

41-001343-02 REV05 – 07.2014

3-55

Troubleshooting

The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP phones 
for troubleshooting purposes. Using this feature, a system administrator can:

•

Assign an IP address and IP port to which log information will be transmitted

•

Filter the logs according to severity

•

Save the current local configuration file to a specified location

•

Save the current server configuration file to a specified location

•

Show task and stack status (including “Free Memory” and “Maximum Memory Block Size”)

•

Enable/disable a WatchDog task

•

View Error Messages

•

Enable/disable the uploading of configuration and crash file information to a pre-defined server

Aastra Technical Support can then use the information gathered to perform troubleshooting tasks.

Reference

For more information about troubleshooting on the IP Phones, see 

Chapter 9, “Troubleshooting.”

Summary of Contents for 6737i

Page 1: ...Aastra 6700i 6800i and 9000i Series SIP IP Phones Release 3 3 1 SP4 41 001343 02 REV05 07 2014 Administrator Guide ...

Page 2: ...anslate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or dis seminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subje...

Page 3: ...6730i IP Phone 1 7 Model 6731i IP Phone 1 10 Model 6735i IP Phone 1 13 Model 6737i IP Phone 1 16 Model 6739i IP Phone 1 19 Model 6753i IP Phone 1 22 Model 6755i IP Phone 1 25 Model 6757i and 6757i CT IP Phones 1 28 Model 6863i IP Phone 1 33 Model 6865i IP Phone 1 35 Model 6867i IP Phone 1 38 Model 9143i IP Phone 1 41 Model 9480i and 9480i CT IP Phones 1 44 Firmware Installation Information 1 49 De...

Page 4: ... Methods 2 2 Description 2 2 IP Phone UI 2 2 Aastra Web UI 2 6 Configuration Files Administrator Only 2 14 Chapter 3 Administrator Options 3 1 About this Chapter 3 1 Topics 3 1 Administrator Level Options 3 2 Description 3 2 IP Phone UI Options 3 2 Aastra Web UI Options 3 6 Configuration File Options 3 8 Phone Status 3 8 Restarting Your Phone 3 11 Set Phone to Factory Defaults Erase Local Configur...

Page 5: ...k Settings 4 3 Basic Network Settings 4 3 Advanced Network Settings 4 24 Global SIP Settings 4 55 Description 4 55 Basic SIP Settings 4 55 Advanced SIP Settings optional 4 69 Real time Transport Protocol RTP Settings 4 74 RTCP Summary Reports 4 84 Autodial Settings 4 84 Configuration Server Protocol 4 87 Configuring the Configuration Server Protocol 4 87 Chapter 5 Configuring Operational Features ...

Page 6: ...22 Calls 5 36 Wideband Audio Equalizer 5 36 Audio Transmit and Receive Gain Adjustments 5 38 Live Dialpad 5 39 Language 5 40 Minimum Ringer Volume 5 51 Locking IP Phone Keys 5 51 Locking Unlocking the SAVE and DELETE keys 5 53 Local Dial Plan 5 54 Suppressing DTMF Playback 5 57 Display DTMF Digits 5 57 Filter Out Incoming DTMF Events 5 58 Call Waiting 5 59 Stuttered Dial Tone 5 63 XML Beep Support...

Page 7: ...XML Call Interception 5 101 Softkeys Programmable Keys Feature Keys Expansion Module Keys 5 107 Configurable Positioning of Programmed Softkeys 5 116 Shifting of Softkey Positions for Busy States 5 117 Option to Remove the More Softkey when Not Required 5 118 Increased Number of Displayed Characters for Softkey Line Labels 5 121 6757i Cordless CT Feature Keys 5 122 Press and Hold Speeddial Keypad ...

Page 8: ...l Forwarding 5 197 SIP Phone Diversion Display 5 226 Display Name Customization 5 226 Displaying Call Destination for Incoming Calls 5 228 Callers List 5 228 Customizable Callers List and Services Keys 5 231 Missed Calls Indicator 5 232 Directory List 5 233 Customizable Directory List Key 5 242 Voicemail 5 242 Visual Indicators for Voicemail on SCA Configured Lines 5 244 PIN and Authorization Code...

Page 9: ...n 6 9 Missed Call Summary Subscription 6 10 As Feature Event Subscription 6 11 Blacklist Duration 6 13 Whitelist Proxy 6 15 Transport Layer Security TLS 6 16 802 1x Support 6 20 Symmetric UDP Signaling 6 25 Symmetric TLS Signaling 6 25 Removing UserAgent and Server SIP Headers 6 26 GRUU and sip instance Support 6 27 Multi Stage Digit Collection Billing Codes Support for Sylantro Servers 6 27 Confi...

Page 10: ... RTCP Summary Reports 6 41 Configurable Alphanumeric Input Order for Username Prompts 6 41 Active Voice over IP VoIP Recording 6 43 BroadSoft BroadWorks Executive and Assistant Services Feature 6 45 Chapter 7 Encrypted Files on the IP Phone 7 1 About this Chapter 7 1 Topics 7 1 Encrypted Files on the IP Phone 7 2 Configuration File Encryption Method 7 2 Procedure to Encrypt Configuration Files 7 3...

Page 11: ... 13 Why is my phone not receiving the TFTP IP address from the DHCP Server 9 13 How do I restart the IP phone 9 14 How do I set the IP phone to factory default 9 15 How do I erase the phone s local configuration 9 16 How to reset a user s password 9 17 How do I lock and unlock the phone 9 19 Appendix A Configuration Parameters A 1 About this Appendix A 1 Topics A 1 Setting Parameters in Configurat...

Page 12: ...ettings A 34 RTCP Summary Reports A 37 Type of Service ToS DSCP Settings A 39 Time and Date Settings A 40 Time Server Settings A 45 Custom Time Zone and DST Settings A 47 Backlight Mode Settings A 53 Brightness Level Settings A 54 Background Image on Idle Screen A 55 Configurable Home Idle Screen Modes A 55 Screen Saver Settings A 55 Picture ID Feature A 56 DHSG Settings A 56 Bluetooth Support Set...

Page 13: ... 1x Support Settings A 94 RTP Codec DTMF Global Settings A 99 Autodial Settings A 104 Voicemail Settings A 105 SCA Voicemail Indicator Settings A 106 Directory Settings A 107 Customizable Directory List Key A 109 Callers List Settings A 109 Customizable Callers List and Services Key A 110 Call Forward Settings A 110 Call Forward Key Mode Settings A 111 PIN Suppression A 112 LLDP MED and ELIN Setti...

Page 14: ...ngs A 137 Suppress DTMF Playback Setting A 144 Display DTMF Digits Setting A 144 Filter Out Incoming DTMF Events A 145 Intercom Auto Answer and Barge In Settings A 145 Enable Microphone During Early Media A 148 Codec Negotiation Behavior A 148 Group Paging RTP Settings A 148 Audio Transmit and Receive Gain Adjustment Settings A 149 Disable User Login to Aastra Web UI A 150 Minimum Ringer Volume A ...

Page 15: ...Speeddial Keys A 194 BLF List URI Settings A 194 BLF Page Switch A 194 Configurable Display Modes for BLF and BLF List Softkey Labels A 195 Configurable Display for Blank BLF List Softkeys A 195 Ring Splash Settings A 196 Customizing M675i Expansion Module Column Display A 208 Expansion Module 1 through 3 A 208 Advanced Operational Parameters A 209 Blind Transfer Setting A 209 Semi Attended Transf...

Page 16: ... Server Query A 218 DNS Maximum Cache TTL Settings A 220 SIP Services RTCP Summary Reports Transport Protocol Settings A 221 Alphanumeric Input Order for Username Prompts A 222 Active VoIP Recording Settings A 223 BroadSoft BroadWorks Executive and Assistant Services Settings A 224 Troubleshooting Parameters A 226 Log Settings A 226 WatchDog Settings A 229 Crash File Retrieval A 229 Appendix B Con...

Page 17: ... Proxy Server Configuration E 1 About this Appendix E 1 Topics E 1 Multiple Proxy Server Configuration E 2 Limited Warranty Warranty 1 Exclusions Warranty 1 Warranty Repair Services Warranty 1 After Warranty Service Warranty 1 Limited Warranty Australia Only Warranty 2 Repair Notice Warranty 2 Exclusions Warranty 2 Warranty Repair Services Warranty 3 After Warranty Service Warranty 3 Index Index 1...

Page 18: ...Content xviii 41 001343 02 REV05 07 2014 libSRTP SRTP Cisco Copyright 4 Wind River Systems VxWorks software Copyright 5 UPnP Intel Copyright 5 ...

Page 19: ...and functions and basic options list customization Included with the phone Aastra Models 6700i 6800i and 9000i Series SIP IP Phone Administrator Guide explains how to set the phone up on the network as well as advanced configuration instructions for the SIP IP phone This guide contains information that is at a technical level more suitable for a system or network administrator Aastra Model Specifi...

Page 20: ...the Network and Global SIP Features on the IP Phone Chapter 4 Configuring operational information on the IP Phones Chapter 5 Configuring advanced operational information on the IP Phones Chapter 6 Encryption information Chapter 7 Firmware upgrade information Chapter 8 Troubleshooting solutions Chapter 9 Configuration parameters Appendix A Configuring the IP Phones at the Asterisk PBX Appendix B Sa...

Page 21: ...13 Model 6737i IP Phone page 1 16 Model 6739i IP Phone page 1 28 Model 6753i IP Phone page 1 22 Model 6755i IP Phone page 1 25 Model 6757i and 6757i CT IP Phones page 1 28 Model 6863i IP Phone page 1 33 Model 6865i IP Phone page 1 35 Model 6867i IP Phone page 1 38 Model 9143i IP Phone page 1 41 Model 9480i and 9480i CT IP Phones page 1 44 Firmware Installation Information page 1 49 Installation Co...

Page 22: ...ss telephone All phone models support the Session Initiation Protocol SIP The 9480i CT and 6757i CT offers the base phone along with a cordless extension References For more information about the features and installation requirements see the SIP IP Phone Installation Guide for your specific model The following illustrations show the types of IP Phone Models 6730i 6739i 6755i 6757i 6757i CT 6753i ...

Page 23: ...7 2014 1 3 6865i 6867i 6863i Op tions Directory De lete Save Mute Xfer Conf L2 L3 L1 Co nf Service s Xfer Ico m Hold Redial Go od bye Op tio ns 9480i Co nf Service s Xfer Ico m Hold Redial Go od bye Op tio ns 9480i CT 9480i 9480i CT 9143i ...

Page 24: ...y Up to 3 modules can be daisy chained to provide up to 108 addi tional softkeys for the phone when powered via the 48V AC adapter The M675i module adds 60 additional softkeys to the IP phone models 6735i 6737i 6739i 6755i 6757i and 6757i CT using the 3 function keys on the bottom right of the unit The M675i module provides an LCD screen for displaying softkey labels Up to 3 modules can be daisy c...

Page 25: ...er Guide IP Phone Model Maximum Number of Diasy Chained Modules When Powered Via 48V AC Adapter Maximum Number of Diasy Chained Modules When Powered Via PoE PoE Class 6730i 0 N A No PoE Support 6731i 0 0 Class 1 3 84W 6735i 3 1 Class 2 6 49W 6737i 3 1 Class 2 6 49W 6739i 3 0 Class 3 12 95W 6753i 3 3 Class 0 12 94W 6755i 3 3 Class 0 12 94W 6757i 3 3 Class 0 12 94W 6757i CT 3 3 Class 0 12 94W Note D...

Page 26: ...ds in which case the LED corresponding to the second button on the M680i will stay solid red for the duration If the upgrade is successful the LED will turn green If the LED stays solid and red for longer than 10 seconds the upgrade may have failed In such scenarios unplug and reattach the power source from the phone to attempt the upgrade again As software upgrades are performed one at a time eac...

Page 27: ...ol keypad or a text keypad 6730i Phone Features Symbol and Text 3 line LCD screen 8 programmable top keys Press and hold speed dial key configuration feature Supports up to 6 call lines with LEDs Full duplex speakerphone for handsfree calls Headset mode support via handset jack AC power adapter included Enhanced busy lamp fields Set paging Availability of feature dependant on your phone system or ...

Page 28: ...splayed on the phone Users can press the scrolling DOWN navigation key to view the rest of the phone number content Pressing the LEFTandRIGHTarrow keys lets you view the different line call appearances While in the Options List these keys allow you to exit or enter the current option When you are editing entries on the display pressing the LEFT arrow key works as a backspace instead of a moving cu...

Page 29: ...e 5 SAVE Allows you to save numbers preconfigured and or names to the Directory Using this key you enter the number name and line or speed dial key to record in the Directory List 6 DELETE Allows you to delete entries preconfigured from the Directory List and Callers List Must enter the Directory or Callers list and select an entry then press twice to delete entry 7 DIRECTORY Displays up to 200 na...

Page 30: ...le top keys Press and hold speed dial key configuration feature Supports up to 6 call lines with LEDs Full duplex speakerphone for handsfree calls Headset mode support via handset jack Built in two port 10 100 Ethernet ports lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter optional equipment not included ...

Page 31: ...ed on the phone Users can press the scrolling DOWN navigation key to view the rest of the phone number content Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances While in the Options List these keys allow you to exit or enter the current option When you are editing entries on the display pressing the LEFT arrow key works as a backspace instead of a moving curs...

Page 32: ...ne 5 SAVE Allows you to save numbers preconfigured and or names to the Directory Using this key you enter the number name and line or speed dial key to record in the Directory List 6 DELETE Allows you to delete entries preconfigured from the Directory List and Callers List Must enter the Directory or Callers list and select an entry then press twice to delete entry 7 DIRECTORY Displays up to 200 n...

Page 33: ...ight 12 programmable keys 6 programmable hard keys on the top 6 programmable state based softkeys on the bottom 4 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector Built in two port 10 100 1000 Ethernet switch lets you share a connection with your computer In...

Page 34: ...king and receiving calls without lifting the handset When the audio mode option is set this key is used to switch between a headset and the handsfree speakerphone Mute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the microphone is on mute Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD ...

Page 35: ...one 6 None Note For more information about configuring the programmable keys 1 through 6 to perform specific functions see Chapter 5 Configuring Operational Features the section Softkeys Programmable Keys Feature Keys Expansion Module Keys on page 5 107 Softkeys 6 Bottom keys programmable state based softkeys up to 20 programmable functions By default the bottom softkeys 2 through 6 have no assign...

Page 36: ...onal softkeys 6 Top Keys programmable static softkeys 6 Bottom Keys programmable state based softkeys 4 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector Built in two port 10 100 1000 Ethernet switch lets you share a connection with your computer Inline power...

Page 37: ...dial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key Adjusts the volume for the handset headset ringer and handsfree speaker Line Call Appearance key Connects you to a line or call The Aastra 6737i IP phone supports up to 4 line keys Handsfree key Activates Handsfree for making and receiving calls withou...

Page 38: ...hrough 4 are assigned as Services Directory Callers List and Intercom respec tively Keys 5 and 6 have no assigned functions All 6 keys are programmable and can be assigned to perform specific functions The following are the default functions for the top softkeys on the 6737i IP phone 1 SERVICES Accesses enhanced features and services such as XML applications and voicemail provided by third parties...

Page 39: ...uter Inline power support based on 802 3af Power over Ethernet PoE standard which eliminates power adapters Built in Bluetooth technology for headset support Existing 675xi Expansion Module support USB port support for future use Aastra Hi Q Audio Technology Full duplex speakerphone for handsfree calls Additional headset connection options modular RJ jack built in EHS DHSG port refer to the IP Pho...

Page 40: ...phone numbers stored in alphabetical order Services Key Accesses enhanced features and services set up by your System Administrator Conference Key Begins a conference call with the active call Transfer Key Transfers the active call to another number Hold Key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing or press the Hold ke...

Page 41: ...or making and receiving calls without lifting the handset When the audio mode option is set this key is used to switch between a headset and the handsfree speaker phone Volume Control Key Adjusts the volume for the handset headset ringer and handsfree speaker Mute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the microphone is on mute Symbol Keys Tex...

Page 42: ...een 6 programmable top keys 3 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector Built in two port 10 100 Ethernet ports lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adap...

Page 43: ...s flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redi als the last dialed number Volume control key Adjusts the volume for the handset headset ringer and handsfree speaker Line Call Appearance key Connects you to a line or call The Aastra 6753i IP phone supports up to 3 line keys Handsfree key Activates Handsfree for making and receivin...

Page 44: ... Top Keys all 6 keys are programmable Keys 1 and 2 are designated as the SAVE and DELETE keys respectively These keys are locked but can be unlocked and made configurable if required by the System Administrator The following are the default functions for the programmable keys on the 6753i IP phone 1 SAVE Allows you to save numbers and or names to theDirectory Using this key you enter the number na...

Page 45: ...grammable keys 6 programmable hard keys on the top 6 programmable state based softkeys on the bottom 4 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector Built in two port 10 100 Ethernet switch lets you share a connection with your computer Inline power suppo...

Page 46: ...aking and receiving calls without lifting the handset When the audio mode option is set this key is used to switch between a headset and the handsfree speakerphone Mute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the microphone is on mute Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD...

Page 47: ...nformation about configuring the programmable keys 1 through 6 to perform specific func tions see Chapter 5 Configuring Operational Features the section Softkeys Programmable Keys Fea ture Keys Expansion Module Keys on Softkeys Programmable Keys Feature Keys Expansion Module Keys Softkeys 6 Bottom keys programmable state based softkeys up to 20 programmable functions By default the bottom softkeys...

Page 48: ...6 Top Keys programmable static softkeys 6 Bottom Keys programmable state based softkeys 4 call appearance lines with LEDs Press and Hold speed dial key configuration feature Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector Built in two port 10 100 Ethernet switch lets you share a connection with your computer Inline power support based on 8...

Page 49: ...shing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key Adjusts the volume for the handset headset ringer and handsfree speaker Line Call Appearance key Connects you to a line or call The Aastra 6757i IP phone supports up to 4 line keys Handsfree key Activates Handsfree for making and receiving call...

Page 50: ...s 1 through 4 are assigned as Services Directory Callers List and Intercom respectively Keys 5 and 6 have no assigned functions All 6 keys are programmable and can be assigned to perform specific functions The following are the default functions for the top softkeys on the 6757i IP phone 1 SERVICES Accesses enhanced features and services such as XML applications and voicemail pro vided by third pa...

Page 51: ... 31 6757i CT Cordless Handset Features 5 line backlit display screen 2 multi functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Headset Jack Desk charging stand 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 ...

Page 52: ...e various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial tone Also used as a Hold key 7 Dial Pad 8 Mute Key When used prevents the caller from hearing you 9 Headset Jack 10 Status Light 11 Release key To end calls and go on hook Exits Menu and the various lists 12 Menu Key Access key to the different Optio...

Page 53: ... Phone Features LCD screen Built in two port 10 100 Fast Ethernet switch lets you share a connection with your computer 3 programmable keys Press and hold speeddial key configuration feature Supports up to 2 call lines with LEDs Wideband handset Wideband full duplex speakerphone for handsfree calls AC power adapter sold separately Set paging Availability of feature dependant on your phone system o...

Page 54: ...your settings Check with your System Administrator before changing the administrator only options Goodbye Key Ends an active call The Goodbye key also exits an open list such as the Options List without saving changes Hold Key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Line Call Appearance Keys Connects you to a line or ...

Page 55: ...ight Built in two port 10 100 1000 Gigabit Ethernet switch lets you share a connection with your computer 8 programmable top keys Press and hold speeddial key configuration feature Supports up to 9 call lines with LEDs Wideband handset Wideband full duplex speakerphone for handsfree calls Headset mode support AC power adapter sold separately Enhanced busy lamp fields Set paging Availability of fea...

Page 56: ...he character on the left pressing the RIGHT key sets the option Alternatively pressing the center Select key sets the option as well on spe cific screens Transfer Key Transfers the active call to another number Conference Key Begins a conference call with the active call Options Key Accesses services and options to customize your phone Your System Administrator may have already custom ized some of...

Page 57: ...l to the speaker or headset allowing handsfree use of the phone Programmable Keys When programmed allows you to easily perform up to 8 specific functions e g Services Directory Callers List Intercom etc and access enhanced services provided by third parties e g XML applications Key Description ...

Page 58: ...ort 10 100 1000 Gigabit Ethernet switch lets you share a connection with your computer USB 2 0 port 100mA maximum 6 programmable and 4 context sensitive softkeys Press and hold speeddial key configuration feature Supports up to 9 call lines with LEDs Wideband handset Wideband full duplex speakerphone for handsfree calls Headset mode support AC power adapter sold separately Enhanced busy lamp field...

Page 59: ... ringer and handsfree speaker Callers List Key Accesses a list of the last 200 calls received Redial Key Accesses a list of the last 100 previously dialed numbers Pressing the Redial key twice redials the last dialed number Line Call Appearance Keys Connects you to a line or call The Aastra 6730i IP Phone supports two line keys each with LED indicator lights Speaker Headset Key Transfers the activ...

Page 60: ...le keys that allow you to easily perform up to 20 specific functions and access enhanced services provided by third parties e g XML applications Bottom Softkeys 4 programmable keys that support up to 18 functions These keys also act as state based keys allow ing you to easily perform context senstive functions during specific states i e when the phone is an idle connected incoming outgoing or busy...

Page 61: ...nfiguration feature Full duplex speakerphone for handsfree calls Supports up to 9 call lines Headset support modular connector Built in two port 10 100 Ethernet ports lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter included Enhanced busy lamp fields Set paging Availability of feature dependant on your ph...

Page 62: ...ye Key Ends an active call The Goodbye key also exits an open list such as theOptions List without saving changes Hold Key Places an active call on hold To retrieve a held call press the call appearance key beside the light that is flashing Volume Control Key Adjusts the volume for the handset headset ringer and handsfree speaker Callers List Key Allows you to access the Callers List that stores u...

Page 63: ...ur personal phone book conveniently stored within your phone You can enter up to 200 entries into the 9143i Direc tory by adding them manually or by saving the number and name from other lists stored on your phone Each entry can contain a maximum of 16 letters and numbers Save Key Allows you to save entries when storing numbers and names in Directory Also allows you to save Option settings when us...

Page 64: ...onnector Built in two port 10 100 Ethernet switch lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter included Enhanced busy lamp fields Set paging Availability of feature dependant on your phone system or service provider 35i 35i Conf onf Servi vices es Xfer er Icom om ABC ABC DEF DEF GHI GHI JKL JKL MNO MN...

Page 65: ...Mute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the microphone is on mute Line Call Appearance key Connects you to a line or call The Aastra 9480i and 9480i CT IP phones support up to 4 line keys Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is more than 1 line of s...

Page 66: ...9480i CT IP Phones also have default softkey 1 configured as Services Note Availability of the services feature is dependant on your phone system and or service provider Softkeys 6 state based softkeys on the 9480i and 9480i CT IP Phones When you pick up the handset the following displays on key 1 Dial After entering a phone number from the keypad you can press the Dial softkey to immediately dial...

Page 67: ... 47 9480i CT Cordless Handset Features 5 line backlit display screen 2 multi functional softkeys Programmable function key supports up to 14 functions Vibration Alerter Headset Jack Desk charging stand 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 ...

Page 68: ...rogrammed Feature Key List Scrolls up when in the various lists Adds a space during editing 5 Softkeys Activates feature or option shown on the display above the keys 6 Call key Used to obtain dial tone Also used as a Hold key 7 Dial Pad 8 Mute Key When used prevents the caller from hearing you 9 Headset Jack 10 Status Light 11 Release key To end calls and go on hook Exits Menu and the various lis...

Page 69: ...d for the IP phone Access to a Trivial File Transfer Protocol TFTP File Transfer Protocol FTP Hypertext Transfer Protocol HTTP server or Hyper Text Transfer Protocol over Secure Sockets Layer SSL HTTPS Ethernet Fast Ethernet LAN 10 100 Mb Gigabit Ethernet LAN 1000 Mbps recommended for Gigabit Ethernet compli ant phones Category 5 5e straight through cabling Category 6 straight through cabling reco...

Page 70: ...s that the phone requests from the configuration server during bootup of the phone Note Automatic download is dependant on your configuration server setup For more information about manual and auto matic download of firmware see Chapter 8 Upgrading the Firmware For more information on changing the down load protocol on your phone see Chapter 4 the section Configuring the Configuration Server Proto...

Page 71: ...I and the same value was also set differently in one of the aastra cfg model cfg mac cfg files on the configuration server the local configu ration value is the value that takes effect because that is the last value applied to the configuration Installing the Firmware Configuration Files The following procedure describes how to install the firmware and configuration files 1 Default values hard cod...

Page 72: ...used to load the firmware For example firmware server path When there is no firmware server parameter or if it is empty the original configuration server is used to load the firmware Examples To download all configuration and firmware files from the original configuration server firmware server Leaving this parameter blank downloads all configuration and firmware files from the original configurat...

Page 73: ... IP Phones on page 1 54 The following table specifies the files that the original configuration server downloads and the files that another server can download to the phone Configuration Files For the specific parameter s you can set in the configuration files see Appendix A the section Multiple Configuration Server Settings on page A 24 Files always downloaded from original configuration server a...

Page 74: ...uage 1 language 2 language 3 language 4 Valid files names you can specify for languages are lang_cs txt Czech UTF8 lang_cs_op txt Czech ASCII lang_ct txt Catalan lang_ct_va txt Valencian lang_cy txt Welsh lang_de txt German lang_da txt Danish lang_es txt Spanish lang_es_mx txt Mexican Spanish lang_fi txt Finnish lang_fr txt French lang_fr_ca txt Canadian French lang_it txt Italian lang_nl txt Dutc...

Page 75: ...calCert pem 802 1x Security Authentication Certificate Files The following example downloads no 802 1x local certificate file 802 1x local certificate The following example downloads the 802 1x local certificate for the phone from the original configuration server 802 1x local certificate 8021xlocalCert pem The following example uses FTP to download the firmware file 8021xlocalCert pem 802 1x loca...

Page 76: ... to configure the IP phones Topics This chapter covers the following topics Note Features characteristics requirements and configuration that are specific to a particular phone model are indicated where required in this guide Topic Page Configuration Methods page 2 2 IP Phone UI page 2 2 Aastra Web UI page 2 6 Configuration Files Administrator Only page 2 14 ...

Page 77: ...ion about the softkeys programmable keys see Chapter 5 the section Softkeys Programmable Keys Feature Keys Expansion Module Keys on page 5 107 Options Key The Options key allows you to access the Options List on the IP phone Accessible options in this list are for both User and Administrator use The Administrator must enter a password for administrator options This document describes the administr...

Page 78: ...el 9480i 9480i CT 9480i CT Handset 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 Options Key Options Key 9143i Xfer Conf L2 L3 L1 Options Save Delete Directory Mute ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4 3 6 2 5 7 9 8 0 9480i Conf Services Xfer Icom ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4 3 6 2 5 7 9 8 0 Goodbye Options Hold Redial L1 L2 L3 L4 ...

Page 79: ...nfiguration Methods 41 001343 02 REV05 07 2014 2 4 6753i 6755i 6757i 6757i CT 1 2 3 4 5 6 7 8 15 9 10 5 11 12 13 15 14 16 Options Key Options Key Options Key 6730i 6731i 6739i 6757i CT Handset 6735i 6737i ...

Page 80: ... or select the number on the keypad that corresponds to the option in the Option List 4 On 3 line LCD phones Use the Set softkey after making a change to an option to save the change On 8 and 11 line LCD phones Use the Change softkey to change a selected option 5 Press the Done softkey at any time to save the changes and exit the current option 6 Press the Cancel softkey press 3 press or press any...

Page 81: ...dditional options 4 Press a value to set the option on your phone 5 Press the to return to the previous screen 6 Press the button or the button at any time to return to the idle screen 1 Press the key on the phone to enter the Options List 2 Use the 3and 4 to scroll through the list of options 3 To select an option press the button or Select softkey 4 Change your desired settings and use the butto...

Page 82: ...one configuration over a secure connection TLS 1 0or SSL 3 0 methods for both client and server HTTPS Client When an HTTPS client opens and closes its TCP socket the SSL software respectively handshakes upon opening and dis connects upon closing from the HTTPS server The main HTTPS client functions are Downloading of configuration files and firmware images Downloading of script files based on an H...

Page 83: ... host name for a phone using HTTP a server redirection occurs which automatically converts an HTTP connection to an HTTPS connec tion After the redirection a Security Alert certificate window displays alerting the user that information exchanged with the phone cannot be viewed or changed by others Accepting the certificate then forwards you to the phone s Web UI Reference For more information on c...

Page 84: ...ssing the Aastra Web UI Use the following procedure to access the Aastra Web UI 1 Open your web browser and enter the phone s IP address or host name into the address field The following is an example of the Login screen that displays IP address or host name ...

Page 85: ...r your username and password and click OK Note For an administrator the default username is admin and the password is 22222 For a user the default username is user and the password field is left blank The IP phones accept numeric passwords only The Status window displays for the IP phone you are accessing The following illustration is an example of a Status screen for the 6867i IP phone 3 You can ...

Page 86: ...programmable keys 6863i 3 multi functional programmable keys 6865i 8 multi functional programmable keys Applicable to User and Administrator Expansion Module N The M670i has up to 36 configurable keys The M675i has up to 60 configurable keys The M680i has up to 16 con figurable keys You can have up to 3 expansion modules attached to a single phone allowing you to configure keys for Expansion Modul...

Page 87: ...ndicator Line DND Key Mode Call Forward Key Mode This section also allows you to set Outgoing Intercom Settings Admin Only Administrator can enable these for a User if required Incoming Intercom Settings Group Paging RTP Settings Key Mapping Admin Only Ring Tones Priority Alert Settings Admin Only Directed Call Pickup Settings Admin Only Auto Call Distribution Settings Admin Only Time and Date Set...

Page 88: ...r TFTP default FTP HTTP or HTTPS configure automatic firmware and configuration file updates enable disable auto resync and assign an XML push server list Applicable to Administrator Only Firmware Update Allows you to manually perform a firmware update on the IP phone from the configuration server using any of the IP Phones supported protocols Applicable to Administrator Only TLS Support Allows yo...

Page 89: ... the following configuration files aastra cfg model cfg mac cfg References For information about configuration file precedence see Chapter 1 Overview For a description of each configuration file parameter see Appendix A Configuration Parameters Using the Configuration Files When you use the configuration files to configure the IP phones you must use a text based editing application to open the con...

Page 90: ...cannot be locked or unlocked using XML Configuration files that include locked parameters are not backwards compatible Overwriting Parameters with Defaults in the Configuration Files An Administrator can specify a caret character before a configuration parameter in the aastra cfg model cfg and mac cfg configuration files which allows the parameter to be overwritten and reset back to a specified va...

Page 91: ... 5062 this parameter is locked mac cfg sip proxy port 5064 this parameter is unlocked sip registrar port 5064 this parameter is unlocked IF THEN new mac cfg file is loaded to the phone with sip proxy ip and any other parameter s from the file specifying a the sip proxy ip and any other parameters are overwritten if pre viously changed by the user new model cfg file is loaded to the phone with sip ...

Page 92: ...ies to contact the first server address it receives but if this fails it now tries to contact the second server address etc This feature supports all the download protocols TFTP FTP HTTP and HTTPS Limitation In certain cases the TFTP Protocol cannot distinguish between server down and no file on server error messages therefore the failover in these instances may fail Notes Once the phone has faile...

Page 93: ...ers the following topics Note Specific options are configurable only via the IP Phone UI and or Aastra Web UI and or configuration files Topic Page Administrator Level Options page 3 2 IP Phone UI Options page 3 2 Aastra Web UI Options page 3 6 Configuration File Options page 3 8 Phone Status page 3 8 Restarting Your Phone page 3 11 Set Phone to Factory Defaults Erase Local Configuration page 3 13...

Page 94: ...tion files IP Phone UI Options Using the IP Phone UI you can access the Administrator options at Options Admin Menu using the default password of 22222 The following are administrator options in the Options List on all IP phones EXCEPT the 6739i and 6867i Administrator Menu Configuration Server SIP Settings Network Settings Factory Default Erase Local Config The 6739i uses graphical icons to displ...

Page 95: ... Menu see your Model Specific IP Phone User Guide For procedures on configuring Administrator Options on the IP phone via the IP phone UI see Chapter 4 Configuring Network and Session Initiation Protocol SIP Features Chapter 5 Configuring Operational Features Chapter 6 Configuring Advanced Operational Features Note An administrator has the option of enabling and disabling the use of password prote...

Page 96: ...For all model phones EXCEPT the 6739i and 6867i For the 6739i Note When setting the options simple menu parameter the menu changes in the Phone UI only The Aastra Web UI is not affected Full Options Menu Simplified Options Menu Call Forward Call Forward Preferences Preferences Phone Status Phone Status Password Removed Administrator Menu Removed Restart Phone Accessible through Phone Status Phone ...

Page 97: ... Removed Status Status Audio Audio Display Display Dialpad Removed Restart Restart Warning When using the simplified menu you cannot change the Network settings from the IP Phone UI If the network settings become misconfigured you must factory default the phone and use the full menu to recover the network settings from the Phone UI OR use the Aastra Web UI to configure the network settings Configu...

Page 98: ...the left side of the screen indicates the configurable options A User has limited configuration options as shown in the following illustrations The following are options that an Administrator can configure in the Aastra Web UI and are not available for the User to configure Operation Reset Restore to Factory Defaults Remove Local Configuration Settings Basic Settings Preferences General Local Dial...

Page 99: ...work Global SIP Line 1 through 9 Settings Action URI Configuration Server Firmware Update TLS Support 802 1x Support Troubleshooting References For information about options available to a User AND Administrator in the Aastra Web UI see your Model Specific IP Phone User Guide For procedures to Restart your phone or restore factory defaults see Restarting Your Phone on page 3 11 and Set Phone to Fa...

Page 100: ...atus All IP Phones Except the 6739i and 6867i IP MAC Addresses Displays the IP address and MAC address of the phone LAN Port Displays the Link State Negotiation Method Speed and Duplex Method that the phone uses on its LAN port PC Port Displays the Link State Negotiation Method Speed and Duplex Method that the phone uses on its PC Port Firmware Info Displays information about the firmware and boot...

Page 101: ...e uses on its LAN port PC Port Displays the Link State Negotiation Method Speed and Duplex Method that the phone uses on its PC Port Storage Displays the number of Directory Callers and Redial List entries saved on the phone Error Messages Displays any error messages that occurred during the phone s last reboot Phone Status via Aastra Web UI The first screen that displays after logging into the Aa...

Page 102: ...field All model phones display the status of up to 9 lines The following table describes the status conditions that can display for an account s Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server Example Backup Registrar Line SIP Account Status Used 1 650 proxy com 5060 Registered Yes where Account Number is 1 SIP Account is...

Page 103: ... enter the Options List 2 Select Restart Phone 3 For 3 Line LCD Displays Press to confirm Note To cancel the Restart press the 3key For 8 and 11 Line LCD Displays Press Restart Note To cancel the Restart press Cancel For the 6739i 1 Press the Options key on the phone to enter the Options List 2 Press the Restart button A Restart the Phone prompt displays 3 Press Yes to restart the phone or No to c...

Page 104: ...Administrator Level Options 3 12 41 001343 02 REV05 07 2014 Restarting the Phone Using the Aastra Web UI Aastra Web UI 1 Click on Operation Reset Phone 2 Click Restart to restart the phone ...

Page 105: ... Menu and enter your Administrator Password default is 22222 3 Select Factory Default 4 For 3 Line LCD Displays The Restore Defaults prompt displays Press to confirm For 8 and 11 Line LCD Phones The Reset phone to factory defaults prompt displays Press Default to confirm For the 6739i 1 Press the Options key on the phone to enter the Options List 2 Press the Advanced button A keyboard displays 3 E...

Page 106: ...ation and directory list files IP Phone UI 1 Press the Options key on the phone to enter the Options List 2 Select Administrator Menu and enter your Administrator Password default is 22222 3 Select Erase Local Config 4 For 3 Line LCD Displays The Erase local config prompt displays Press to confirm For 8 and 11 Line LCD Displays The Erase local config prompt displays Press Erase to confirm For the ...

Page 107: ...Select softkey 5 Select Erase Local Cfg using the button or press the Select softkey The phone immediately erases the local configuration on the phone and the phone reboots Aastra Web UI 1 Click on Operation Reset Current Settings 2 In the Remove Local Configuration Settings field click Remove This removes the last customized configuration settings made on the phone IP Phone UI ...

Page 108: ...s feature on the Basic Preferences screen is available on all phones EXCEPT the 9143i 6753i 6863i and 6865i To configure the Park feature on a key see Chapter 5 the section Park Pick Up Static and Programmable Configuration on page 5 184 Pick Up Parked Call Note This option can be set by both Users and Administrators sip lineN park pickup config Picking up a parked call at the specified extension ...

Page 109: ...itiates a reminder ringsplash periodicallyforthesingle call on hold Whendisabled no reminder ring splash is audible For more information on this feature see Call Hold Reminder on Single Hold on page 5 68 call hold reminder timer Note This option can be set by an Administrator only Specifies the time delay in seconds that a ring splash is heard on an active call when another call was placed on hold...

Page 110: ... Line Note This option can be set by both Users and Administrators mwi led line Allows you to enable the Message Waiting Indicator MWI on a single line or on all lines on the phone For example if you set this parameter to 3 the LED illuminates if a voicemail is pending on line 3 If you set this parameter to 0 the LED illuminates if a voicemail is pending on any line on the phone lines 1 through 9 ...

Page 111: ... tone to play when the phone receives an incoming intercom call on an active line For more information on this feature see Incoming Outgoing Intercom with Auto Answer and Barge In on page 5 81 Allow Barge In Note This option can be set by both Users and Administrators sip intercom allow barge in Enable or disables how the phone handles incoming intercom calls while the phone is on an active call F...

Page 112: ...ameter blank the Conf key returns to its original functionality Note If you configure the Conf key for speeddialing on the 9480i CT or 6757i CT Base Sta tions the Conf key on the 9480i CT and 6757i CT handsets retain their original func tionality The Conf key on the handset is not configured for speeddial For more information on this feature see Speeddial Key Mapping on page 5 86 NA map redial as ...

Page 113: ...ed Enables and disables distinctive ringing on the IP phone for incoming calls and call waiting calls For more information on this feature see Priority Alerting on page 5 95 Group alert group When an alert group keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone For more information on this feature see Priority Alerting on page 5 95 Ext...

Page 114: ... 5 95 Community 1 through Community 4 alert community 1 alert community 2 alert community 3 alert community 4 When an alert community keyword appears in the header of the INVITE request the configured Bellcore ringtone is applied to the IP phone Available Bellcore tones are 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent For more information on this fe...

Page 115: ... Controls the ring splash alert pattern per softkey For more information on this feature see Ring Signal Type for BLF on page 5 139 N A topsoftkeyN ring splash Controls the ring splash alert pattern per top softkey For more information on this feature see Ring Signal Type for BLF on page 5 139 N A expmodX keyN ring splash Controls the ring splash alert pattern per expansion module key For more inf...

Page 116: ... the time zone code or customize the time zone for their area as required For more information on this feature see Time Zone DST on page 5 15 Time Servers Note This option can be set by both Users and Administra tors NTP Time Servers time server disabled This parameter allows you to enable or disable the Net work Time Server NTP to set the time on the phone For more information on this feature see...

Page 117: ...IP Phone UI language to French Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone For more infor mation about loading language packs see Loading Language Packs on page 5 40 For more information on specifying a language to use on the IP Phone see Speci fying the Screen Language to Use on page 5 42 Webpag...

Page 118: ...id values are lang_cs txt Czech UTF8 lang_cs_op txt Czech ASCII lang_ct txt Catalan lang_ct_va txt Valencian lang_cy txt Welsh lang_de txt German lang_da txt Danish lang_es txt Spanish lang_es_mx txt Mexican Spanish lang_fi txt Finnish lang_fr txt French lang_fr_ca txt Canadian French lang_it txt Italian lang_nl txt Dutch lang_nl_nl txt Dutch Netherlands lang_no txt Norwegian lang_pl txt Polish AS...

Page 119: ...t in focus on the IP Phone UI to ON or OFF Sets CFWD on a per account basis Pressing a pre configured CFWD key applies to the account in focus Phone Sets DND ON for all accounts on the phone A pre config ured DND key toggles all accounts on the phone to ON or OFF Sets the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the...

Page 120: ... Address Subnet Mask Gateway Domain Name System DNS servers TFTP HTTP HTTPS and FTP servers and Timer servers Note For DHCP to automatically populate the IP address or qualified domain name for the TFTP server your DHCP server must sup port Option 66 The IP phones also support Option 60 and 43 For more information see DHCP on page 4 3 IP Address IP Address ip IP address of the IP phone To assign a...

Page 121: ...s Enable PassThru Port 8 11 Line LCD and 6739i and 6867i Phones N A LAN Port PC Port PC Port PassThru Enable Disable 3 Line LCD Phones PC Port PassThru Enable Disable 8 11 Line LCD and 6739i and 6867i Phones ethernet port 0 ethernet port 1 pc port passthrough enabled The send TX and receive RX negotiation to use on the Eth ernet LAN Port and Ethernet PC Port for transmitting and receiving data ove...

Page 122: ...ng DHCP download preference see Configuration Server Down load Precedence on page 4 15 LLDP Support LLDP lldp Enables or disables Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED on the IP Phone Caution In Release 2 3 and later LLDP is enabled by default If LLDP is enabled on your network the phones may come up with differ ent network settings For more information on this feature ...

Page 123: ...Simple Traversal of UDP through NAT Notes 1 The NAT IP configuration parameters take precedence over the STUN and TURN parameters 2 STUN does not work if the NAT device is symmetric For more information see Chapter 4 STUN and TURN Proto cols on page 4 29 N A TURN Server sip turn ip IP address of the TURN server also known as Traversal Using Relay NAT Note The NAT IP configuration parameters take p...

Page 124: ... http post xml Enables or disables the blocking of XML scripts from HTTP POSTs Some client applications use HTTP POSTs to transfer XML scripts The phones s HTTP server accepts these POSTs even if server redirection is enabled effectively bypassingthe secure connection When this parameter is enabled blocking is ena bled receipt of an HTTP POST containing an XML parameter header results in the follo...

Page 125: ...ifi cate Validation on page 4 36 Check Expires Check Certificate Expira tion https validate expires Enables or disables the HTTPS validation of the expiration of the certificates When this parameter is set to 1 the HTTPS cli ent verifies whether or not a certificate has expired prior to accepting the certificate Note If the httpsvalidateexpires parameteris settoenable the clock on the phone must b...

Page 126: ...r disables VLAN on the IP phones For more information see Chapter 4 Virtual LAN optional on page 4 41 Other Priority Priority Non IP Packet priority non ip Specifies the priority value for non IP packets For more information see Chapter 4 Virtual LAN optional on page 4 41 N A HPQ Enable vlan hpq Enables or disables VLAN High Priority Queue HPQ on the IP phones For more information see Chapter 4 Vi...

Page 127: ...gh to a PC via Port 1 For more information see Chapter 4 Virtual LAN optional on page 4 41 Notes Specific parameters are configurable on a global and per line basis You can also configure specific parameters using the IP Phone UI the Aastra Web UI or the configuration files If you have a proxy server or have a SIP registrar present at a different location than the PBX server the SIP parameters may...

Page 128: ...cation Name Global and Per Line sip auth name global sip lineN auth name per line Authorization name used in the username field of the Author ization header field of the SIP REGISTER request Valid values are up to 20 alphanumeric characters For more information see Chapter 4 Basic SIP Settings on page 4 55 Password Password Global and Per Line sip password global sip lineN password per line Passwo...

Page 129: ...twork then you would normally set its address here Default is 0 0 0 0 For more information see Chapter 4 Basic SIP Settings on page 4 55 N A Outbound Proxy Port Global and Per Line sip outbound proxy port global sip lineN outbound proxy port per line The proxy port on the proxy server to which the IP phone sends all SIP messages Default is 0 For more information see Chapter 4 Basic SIP Settings on...

Page 130: ...onf per line Globally enables or disables SIP centralized conferencing for an IP phone For more information see Chapter 4 Centralized Conferenc ing for Sylantro and BroadSoft Servers on page 5 273 Parameter in Aastra Web UI Parameters in Configuration Files Description Explicit MWI Subscription sip explicit mwi subscription If the IP phone has a message waiting subscription with the Service Pro vi...

Page 131: ...phone For more information about this parameter see Chapter 6 the section TR 069 Support on page 6 4 Send Line Number in REGISTER Message sip send line Adds an Aastra Line header to the SIP REGISTER messages sent from the phone to the call server where the value is the line number that is being registered For more information about this parameter see Chapter 6 the section TR 069 Support on page 6 ...

Page 132: ...and TLS Source Ports for NAT Traversal on page 4 27 Local SIP TLS Port sip local tls port Specifies the local source port SIPS TLS from which the phone sends SIP messages Notes It is recommended that you avoid the conflict with any TCP ports being used For example WebUI HTTP server on 80 tcp and HTTPS on 443 tcp By default the IP phones use symmetric TLS signaling for outgoing TLS SIP messages Whe...

Page 133: ...ptional on page 4 69 BLF Subscription Period sip blf subscription period The requested duration in seconds before the BLF subscription times out The phonere subscribes totheBLF subscription servicebeforethe defined subscription period ends Note This parameter is not applicable to BLF List subscriptions For more information see Chapter 4 Advanced SIP Settings optional on page 4 69 ACD Subscription ...

Page 134: ...r sending DTMF tones and for the audio stream Your network administrator may close some ports for security reasons You may want to use this parameter to send RTP data using a different port Default is 3000 For more information see Chapter 4 Real time Transport Pro tocol RTP Settings on page 4 74 N A Force RFC2833 Out of Band DTMF sip out of band dtmf Enables or disables out of band DTMF Enabling t...

Page 135: ...ion Silence suppression is enabled by default on the IP phones The phone negotiates whether or not to use silence suppres sion Disabling this feature forces the phone to ignore any negotiated value For more information see Chapter 4 Real time Transport Pro tocol RTP Settings on page 4 74 Parameter In IP Phone UI Parameter in Aastra Web UI Parameters in Configuration Files Description N A Autodial ...

Page 136: ...sic SIP Network Settings Advanced SIP Settings Missed Call Summary Subscription only RTP Settings DTMF Method and RTP Encryption only Autodial Settings On a per line basis you can also enable disable the Use Global Settings parameter References For more information about configuring the features listed above on a per line basis see Chapter 4 the sections Basic SIP Settings on page 4 55 Advanced SI...

Page 137: ...le consists of 16 softkeys You can have up to 3 expansion modules on an IP phone totalling 48 softkeys Valid for 6865i and 6867i phones The softkey programmable key or expansion module key can be set to use a specific function Available functions depend on the IP phone model IP Phone Model Softkeys Expansion Module Keys Programmable Keys 9143i Not Applicable 7 9480i 6 Not Applicable 9480i CT 6 Not...

Page 138: ...y Events on page 5 263 Action URI Description Startup Specifies the URI for which the phone executes a GET on when a startup event occurs Successful Registration Specifies the URI for which the phone executes a GET on when a successful registration event occurs Registration Event Specifies the URI for when registration events occur or when there are registration state changes Note This action URI ...

Page 139: ...PS Note For DHCP to automatically populate the IP address or domain name for the download servers your DHCP server must support Option 66 The IP phones also support Option 60 and 43 For more information see Chapter 4 the section DHCP on page 4 3 For more information about download protocols on the IP Phone see Chapter 4 Configuration Server Protocol on page 4 87 Primary TFTP TFTP Server tftp serve...

Page 140: ...ation file has been downloaded into the phone Optional You can also assign a username and password for access to the FTP server See the following parameters for setting username and password For more information see Chapter 4 Configuration Server Protocol on page 4 87 FTP Path FTP Path ftp path Specifies the path name for which the configuration files reside on the FTP server for downloading to th...

Page 141: ...e information see Chapter 4 Configuration Server Protocol on page 4 87 Download Server HTTPS Server https server The HTTPS server s IP address This will become effective after this configuration file has been downloaded into the phone Optional You can also assign an HTTPS relative path to the HTTPS server See the next parameter https path For more information see Chapter 4 Configuration Server Pro...

Page 142: ...f the IP phone The value of 00 00 is 12 00 A M When selecting a value for this parameter in the Aastra Web UI the values are in 30 minute increments only When entering a value for this parameter using the config uration files the value can be entered using minute values from 00 to 59 for example the auto resync time can be entered as 02 56 For more information see Chapter 8 the section Using the A...

Page 143: ...ol that the IP phone uses to send out SIP messages Default is UDP Notes If you set the value of this parameter to 4 TLS the phone checks to see if the sips persistent tls is enabled If it is enabled the phone uses Per sistent TLS on the connection If sips persistent tls is disabled then the phone uses TLS on the connection If TLS is used you must specify the Root and Intermediate Certificates the ...

Page 144: ...ows you to specify the SIP Root and Intermediate Certificate files to use when the phone uses the TLS transport protocol to setup a call The Root and Intermediate Certificate files contain one root certificate and zero or more intermediate certificates which must be placed in order of certificate signing with root certificate being the first in the file If the local certificate is signed by some w...

Page 145: ...es the TLS transport protocol to setup a call The Trusted Certificate files define a list of trusted certificates The phone s trusted list must contain the CA root certificates for all the servers it is connecting to For example if the phone is connecting to server A which has a certificate signed by CA1 and server B that has a certificate signed by CA2 the phone must have CA1 root certificate and...

Page 146: ...nter for this parameter also displays in the Aastra Web UI at the path Advanced Settings 802 1x Support General Identity For more information see Chapter 6 the section 802 1x Support on page 6 20 EAP MD5 Settings MD5 Password MD5 Password md5 password Specifies the password used for the MD5 authentication of the phone Note The value you enter for this parameter also displays in the Aastra Web UI a...

Page 147: ...ding to severity Save the current local configuration file to a specified location Save the current server configuration file to a specified location Show task and stack status including Free Memory and Maximum Memory Block Size Enable disable a WatchDog task View Error Messages Enable disable the uploading of configuration and crash file information to a pre defined server Aastra Technical Suppor...

Page 148: ...I procedures in the remainder of this Guide use the keys on the 9480i 9480i CT 6735i 6737i 6739i 6755i 6757i 6757i CT 6863i 6865i and or 6867i when configuring Administrator Options For informa tion on using the 9143i 6730i 6731i and 6753i keys to configure the Administrator Options see Chapter 2 the section Using the Options Key on page 2 5 Topic Page Overview page 4 2 Network Settings page 4 3 B...

Page 149: ...ne using the Aastra Web UI you must enter an administrator username and password References For configuring the IP phone at the Asterisk IP PBX see Appendix B Configuring the IP Phone at the Asterisk IP PBX For sample configuration files see Appendix C Sample Configuration Files These sample files include basic parameters required to register the IP phone at the PBX Note An administrator has the o...

Page 150: ...arious network parameters for the phone If DHCP is enabled the IP phone requests the follow ing network information Subnet Mask Gateway i e router Domain Name System DNS Server Network Time Protocol Server IP Address TFTP Server or Alternate TFTP Server if enabled on the phone TFTP Path or Alternate TFTP Path if enabled on the phone FTP Server FTP Path HTTP Server HTTP Path HTTP Port HTTPS Server ...

Page 151: ...HCP 6 Press Change to set Use DHCP to Yes enable or No disable 7 Press Done to save the changes For the 6739i 1 Press the Options key on the phone to enter the Options List 2 Press Advanced A keyboard displays 3 Enter the Administrator password using the keyboard Default is 22222 4 Press Network 5 Press DHCP Settings 6 In the Use DHCP field select Enabled to enable DHCP or Press Disabled to disabl...

Page 152: ...e automatically If your DHCP server does not support Option 66 you must manually enter the IP address or domain name for your applica ble configuration server into your IP phone configuration Options 60 The Aastra phones support Option 60 as referenced in RFC 2132 Option 60 Vendor Class Identifier provides the DHCP server with a unique identifier for each phone model This ena bles a system adminis...

Page 153: ... Specific information Using Option 43 to Customize the IP Phone A System Administrator can customize the IP Phone s in the network by entering a text string in the phone s configuration files The following is an Option 43 example using Linux On the startup of the phones when the DHCP server receives the request with the information in this example it allows the 6757i phones to use FTP and the 6757...

Page 154: ...es to configure the configu ration server protocol and the server details Protocol Format Examples HTTP http server path option AastraIPPhone57iCT cfg server name http 192 168 1 45 option AastraIPPhone57iCT cfg server name http 192 168 1 45 path option AastraIPPhone57iCT cfg server name http httpsvr example com path HTTPS https server path option AastraIPPhone57iCT cfg server name https 192 168 1 ...

Page 155: ...ace AastraIPPhone option AastraIPPhone cfg server name ftp username password 10 10 10 1 option AastraIPPhone contact rcs false The 6757iCT phones do not contact the RCS class vendor class 57iCT match if option vendor class identifier AastraIPPhone57iCT vendor option space AastraIPPhone option AastraIPPhone contact rcs false Using Option 120 on the IP Phone DHCP Option 120 as referenced in RFC 3361...

Page 156: ...from the one used by the phone to trig ger the DHCP request the phone reboots and then sends a new DHCP request in the new VLAN The phone will remem ber the VLAN ID obtained by DHCP options so that on a reboot the phone will send a DHCP request using the correct VLAN If using DHCP Option 43 to transfer VLAN ID assignment the following sub options are utilized Additionally the corre sponding rules ...

Page 157: ...on space AastraIPPhone option AastraIPPhone cfg server name http 192 168 174 200 aastra option 43 option AastraIPPhone contact rcs false option 43 option AastraIPPhone ActivateVLANHeader Aastra Telecom option 43 option AastraIPPhone VLAN ID 100 option 43 endClass Enabling Disabling DHCP Option 132 VLAN ID Using the Configuration Files Use the following procedure to enable disable DHCP Option 132 V...

Page 158: ...Default is 22222 4 Press Network 5 Press to scroll to the next screen 6 By default the Hostname field is automatically populated with Model MAC address of your phone for example 53i00085D164435 If you want to change the hostname press the button in the Hostname field and enter a hostname for your phone in the text box that displays Valid values are up to 64 alpha numeric characters You can use a f...

Page 159: ...llowing procedures to configure DHCP Option 77 User Class on the IP Phone Aastra Web UI 1 Click on Advanced Settings Network Basic Network Settings 2 By default the Hostname field is automatically populated with Model MAC address of your phone for example 53i00085D164435 If you want to change the hostname enter a hostname for your phone in the Hostname field Valid values are up to 64 alpha numeric...

Page 160: ...Press Options and then select Administrator Menu 2 Select Network Settings 3 Select DHCP Settings 4 Select DHCP User Class 5 In the DHCP User Class field enter a DHCP User Class to apply to your phones then press DONE Valid values are up to 64 alpha numeric characters For example admin 6 Restart the phone for the change to take affect For the 6867i 1 Press on the phone to enter the Options List 2 ...

Page 161: ...ys 3 Enter the Administrator password using the keyboard Default is 22222 4 Press Network 5 Press DHCP Settings 6 Press DHCP Download Options 7 Select and press the Option 159 or Option 160 value 8 Press until the Options List screen displays 9 Press Restart to restart the phone for the change to take affect For the 6867i 1 Press on the phone to enter the Options List 2 Press the Advanced softkey ...

Page 162: ...owing procedure to configure the DHCP download precedence using the configuration files Aastra Web UI 1 Click on Advanced Settings Network Advanced Network Settings 2 In the DHCP Download Options field select an option to use to override the normal precedence order Valid values are Any default no override uses normal precedence order of 43 160 159 66 Option 43 Option 66 Option 159 Option 160 Disab...

Page 163: ...ter the Administrator password using the keyboard Default is 22222 4 Press Network 5 Press DHCP Settings 6 Press DHCP Download Options 7 Select and press the Disabled value Note Disabled Ignores all DHCP configuration options 43 66 159 160 This option also performs the same function as the 1 in the config uration files ignores DHCP options 8 Press until the Options List screen displays 9 Press Res...

Page 164: ...ons the phone chooses the second DHCP message over the initial DHCP message DNS Caching The IP phones have the ability to cache DNS requests as referenced in RFC1035 and RFC2181 The phone caches DNS lookups according to the TTL field so that the phone only performs another lookup for an address when the TTL expires Aastra Web UI 1 Click on Advanced Settings Network Advanced Network Settings 2 In t...

Page 165: ...bnet If you configure the Gateway parameter and the IP Address parameter on the same subnet the following error message displays Gateway IP address and the IP address parameter values configured are not on the same subnet Note If you disable DHCP on the phone the phone uses the TFTP protocol as the default server protocol If you want to spec ify a different protocol to use see Configuration Server...

Page 166: ...NS buttons enter the IP address of these servers as applicable and press The IP addresses must be entered in the format 0 0 0 0 The IP Phone is manually configured For the 6867i Note To manually configure DHCP parameters DHCP must be disabled on the phone 1 Press on the phone to enter the Options List 2 Press the Advanced softkey 3 Enter the Administrator password using the keypad Default is 22222...

Page 167: ...transmission parameters In the auto negotiation proc ess the connected devices share their speed and duplex capabilities and connect at the highest common denominator HCD Auto negotiation can be used by devices that are capable of different transmission rates such as 10Mbit sec and 100Mbit sec and 1000Mbit sec for the 6739i 6735i 6737i 6865i and 6867i different duplex modes half duplex and full du...

Page 168: ...ssion implies a bidirectional line one that can move data in both directions On the IP phones you can set the full duplex transmission to transmit in 10Mbps or in 100Mbps Addi tionally for the 6739i 6735i 6737i 6865i and 6867i IP phones you can set the full duplex transmission to transmit in 1000Mbps Configuring the LAN Port and PC Port You can configure the Ethernet port transmission method to us...

Page 169: ...Select Restart For the 6739i 1 Press the Options key on the phone to enter the Options List 2 Press Advanced A keyboard displays 3 Enter the Administrator password using the keyboard Default is 22222 4 Press Network 5 Press to scroll to the next screen 6 Press Ethernet VLAN 7 Press LAN Port 8 Select a negotiation method to use on port 0 Valid values are Auto Full 10Mbps Full 100Mbps Full 1000Mbps ...

Page 170: ...egotiation method to use on port 0 Valid values are AutoNegotiation Full 10Mbps Full 100Mbps Full 1000Mbps Half 10Mbps Half 100Mbps Half 1000Mbps Default is AutoNegotiation 6 Press the left navigation key and press down to highlight PC Port 7 Select a negotiation method to use on port 1 Valid values are AutoNegotiation Full 10Mbps Full 100Mbps Full 1000Mbps Half 10Mbps Half 100Mbps Half 1000Mbps D...

Page 171: ...sic Network Settings 2 In the LAN Port field select a negotiation method to use on port 0 Valid values are Auto Negotiation Full Duplex 10Mbps Full Duplex 100Mbps Full Duplex 1000Mbps applicable for the 6739i 6735i 6737 6865i and 6867i IP phones only Half Duplex 10Mbps Half Duplex 100Mbps Half Duplex 1000Mbps applicable for the 6739i 6735i 6737 6865i and 6867i IP phones only Default is Auto Negoti...

Page 172: ...he NAT router and the port used for call signaling mes sages This information is embedded in protocol messages to allow the proxy registrar to reach the IP phone on the NAT router private network NAT Router Configuration You must configure the NAT router to allow signaling or media packets containing the various UDP port values to flow between the private and public networks that are separated by ...

Page 173: ...tings 15 Select Restart For the 6739i Note NAT is disabled by default Use this procedure to enable NAT if required 1 Press the Options key on the phone to enter the Options List 2 Press Advanced A keyboard displays 3 Enter the Administrator password using the keyboard Default is 22222 4 Press Network 5 Press to scroll to the next screen 6 Press the NAT Settings button 7 Press Static NAT enter a pu...

Page 174: ...he NAT IP field enter the public IP address of your NAT device in dotted decimal format 6 In the NAT SIP Port field enter the public SIP signaling port number of your NAT device Default is 51620 7 In the NAT RTP Port field enter the RTP Port number of your NAT device Default is 51720 8 Press the Save softkey 9 Restart the phone for the selection to take affect Aastra Web UI 1 Click on Advanced Set...

Page 175: ... from random ports but it listens on the configured SIP local port Refer to Symmetric UDP Signaling on page 6 25 for more information The IP phones also use symmetric TLS signaling for outgoing TLS SIP messages by default When symmetric TLS is enabled the IP phone uses port 5061 as the persistent TLS connection source port When symmetric TLS signaling is disabled the IP phone chooses a random pers...

Page 176: ...o known as TURN Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 The Local SIP UDP TCP Port field has a default value of 5060 Change this value if required to a value greater than 1024 and less than 65535 Note It is recommended that you avoid the conflict RTP port range in case of a UDP transport 3 The Local SIP TLS Port field has a default value of 5061 Change this va...

Page 177: ...e phone and the public network If the NAT device is full cone restricted cone or port restricted cone the phone uses STUN If the NAT device is symmetric the phone uses TURN If you configure STUN only the phone uses STUN without the NAT discovery process If you configure NAT only the phone uses NAT and does not perform the NAT discovery process during startup TURN is compatible with all types of NA...

Page 178: ...rver not for signaling For signaling you need to enable Rport if the NAT device does not recognized SIP The STUN configuration applies globally to each phone If you configure both STUN and TURN on the phone it discovers what type of NAT device is between the phone and the public network If the NAT device is full cone restricted cone or port restricted cone the phone uses STUN If the NAT device is ...

Page 179: ...Aastra Web UI on page 4 31 5 In the TURN Server field enter the IP address and or qualified domain name of the TURN server in your network You can enter up to 2 val ues separated by a comma The first value is the primary and the second value is the backup For example 10 50 103 12 turnbackup aastra com The TURN configuration is only used for media RTP traffic that goes through the server not for si...

Page 180: ...and firmware images Downloading of script files based on an HTTPS URL supplied by a softkey definition The HTTPS server provides HTTP functionality over secure connections It coexists with the HTTP server but has its own set of tasks The main HTTPS server functions are Delivery of web page content to a browser client over a secure connection Execution of HTTP GET and POST requests received over a ...

Page 181: ...thod to use for HTTPS Valid values are SSL 3 0 default TLS 1 0 9 Press Done to save the changes Configure HTTPS Server 10 Select HTTPS Server 11 Select HTTP HTTPS 12 Press Change to select Yes or No Default is No Enabling this feature redirects the HTTP protocol to HTTPS 13 Press Done to save the changes 14 Select XML HTTP POSTs 15 Press Change to select Yes or No Default is No Enabling this featu...

Page 182: ...ure redirects the HTTP protocol to HTTPS 11 Press until the Options List screen displays 12 Press Restart to restart the phone for the change to take affect IP Phone UI 1 Press on the phone to enter the Options List 2 Press the Advanced softkey 3 Enter the Administrator password using the keypad Default is 22222 4 Select Configuration Server 5 In the Download Protocol field select HTTPS Configure ...

Page 183: ...es Aastra Web UI 1 Click on Advanced Settings Network HTTPS Settings 2 Select an HTTPS client method to use from the HTTPS Client Method field Valid values are SSL 3 0 default TSL 1 0 3 Enable HTTP to HTTPS redirect by checking the HTTPS Server Redirect HTTP to HTTPS field check box Disable this field by unchecking the check box Default is disabled 4 Enable the blocking of XML HTTP POSTs by the HT...

Page 184: ...sted certificate set It then checks the expiration date on the certificate and finally compares the name in the certificate with the address for which it was connected If any of these validation steps fail the connection is rejected Certificate validation is controlled by three parameters which you can configure via the configuration files the IP Phone UI or the Aastra Web UI https validate certif...

Page 185: ... section HTTPS Server Certificate Validation Settings on page A 31 IP Phone UI 1 Press Options and then select Administrator Menu 2 Select Configuration Server 3 Select HTTPS Settings Cert Validation The following list displays Enable Check Expires Check Hostnames Enable Disable HTTPS Server Certificate Validation 4 Select Enable 5 Press Change to toggle the Enable field to Yes or No Note If you a...

Page 186: ...d displays 3 Enter the Administrator password using the keyboard Default is 22222 4 Press Cfg Svr 5 Press HTTPS Enable Disable HTTPS Server Certificate Validation 6 Press Cert Validation and select Enable 7 Press to scroll to the next screen Enable Disable HTTPS Validate Certificate Expiration 8 Press Check Expires and select Enable Enable Disable HTTPS Validate Hostname 9 Press Check Hostnames an...

Page 187: ...lied after clicking the SAVE SETTINGS button If you are using HTTPS as a configuration method and use a self signed certificate you must disable uncheck this field before upgrading to Release 2 3 of the IP Phones 3 The CheckCertificateExpiration fieldis enabled by default Todisablevalidation of certificate expiration click the check mark in the box to clear the check mark When this parameter is en...

Page 188: ...he network Port 1 is the Ethernet PC Port used for passthrough to a PC Differentiated Service DiffServ QoS is class based where some classes of traffic receive preferential handling over other traffic classes The Differentiated Services Code Point DSCP value is stored in the first six bits of the ToS field Each DSCP specifies a particular per hop behavior that is applied to a packet The following ...

Page 189: ...ing VLAN functionality the IP phone reboots if you modify the tagging enabled VLAN Enable in the Web UI vlan id or vlan id port 1 parameters Setting the LAN Port VLAN ID vlan id to 4095 and PC Port VLAN ID vlan id port 1 to any ID from 1 to 4094 will allow frames from the PC Port containing a VLAN ID to be untagged before being forwarded to the LAN Port and frames from the LAN Port without a VLAN ...

Page 190: ... 46 Note ToS DSCP is enabled by default The SIP RTP and RTCP parameters show defaults of 26 46 and 46 respectively Use the following procedures to change these settings if required Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Type of Service ToS DSCP Settings on page A 39 IP Phone UI 1 Press on the phone to enter the Options List 2 S...

Page 191: ...k 5 Press to scroll to the next screen 6 Press Type of Service DSCP 7 Press Type of Service SIP and then enter a value for ToS Default is 26 8 Press Type of Service RTP and then enter a value for ToS Default is 46 9 Press Type of Service RTCP and then enter a value for ToS Default is 46 10 Press until the Options List screen displays 11 Press Restart to restart the phone for the change to take aff...

Page 192: ...y to the Protocol setting as shown in the first table in DSCP Range VLAN Priority Mapping on page 4 42 For more information see the section Configuring VLAN optional on page 4 45 4 Click Save Settings to save your settings Notes VLAN is disabled by default When you enable VLAN the IP phones use the default settings for each VLAN parameter You can change the default settings if required using the f...

Page 193: ...ing a VLAN ID to be untagged before being forwarded to the LAN port and frames from the LAN port without a VLAN ID to be tagged with the con figured VLAN ID before being forwarded to the PC port Example You enable tagging on the phone port as normal but set the LAN Port VLAN ID to 4095 and the PC Port VLAN ID to any ID from 1 to 4094 The following example sets the PC port to be on VLAN 3 but the L...

Page 194: ...e You enable tagging on the phone port as normal but set the PC Port VLAN ID to 4095 and the LAN Port VLAN ID to any ID from 1 to 4094 The following example sets the LAN port to be on VLAN 3 but the PC port is configured as untagged VLAN Settings VLAN Enable VLAN Settings LAN Port VLAN LAN Port VLAN ID 3 VLAN Settings PC Port VLAN PC Port VLAN ID 4095 22 Press Enter or Set to save the change 23 Se...

Page 195: ... Port VLAN ID to any ID from 1 to 4094 will allow frames from the PC port containing a VLAN ID to be untagged before being forwarded to the LAN port and frames from the LAN port without a VLAN ID to be tagged with the con figured VLAN ID before being forwarded to the PC port Example You enable tagging on the phone port as normal but set the LAN Port VLAN ID to 4095 and the PC Port VLAN ID to any I...

Page 196: ...ackets 5 In the Basic Settings VLAN field enable VLAN by pressing the right navigation key 6 In the LAN Port VLAN Other Priority field change the non IP priority value from 0 to 7 for non IP packets Default for this field is 5 To set VLAN ID and priority for LAN Port Port 0 7 In the LAN Port VLAN LAN Port VLAN ID field enter a value from 1 to 4095 to specify the VLAN ID for the LAN Port Default is...

Page 197: ...4 The following example sets the LAN port to be on VLAN 3 but the PC port is configured as untagged VLAN Settings VLAN Enable VLAN Settings LAN Port VLAN LAN Port VLAN ID 3 VLAN Settings PC Port VLAN PC Port VLAN ID 4095 12 In the PC Port VLAN Priority field enter a value from 0 to 7 to specify the PC Port VLAN priority Default is 0 13 Press the Save softkey 14 Restart the phone for the selection ...

Page 198: ...from the LAN port without a VLAN ID to be tagged with the con figured VLAN ID before being forwarded to the PC port Example You enable tagging on the phone port as normal but set the LAN Port VLAN ID to 4095 and the PC Port VLAN ID to any ID from 1 to 4094 The following example sets the PC port to be on VLAN 3 but the LAN port is configured as untagged 6 Choose a VLAN Protocol SIP Priority RTP Pri...

Page 199: ...D value from 1 to 4095 in the VLAN ID field Default is 4095 Note Setting the PC Port VLAN ID to 4095 and LAN Port VLAN ID to any ID from 1 to 4094 will allow frames from the LAN port containing a VLAN ID to be untagged before being forwarded to the PC port and frames from the PC port without a VLAN ID to be tagged with the configured VLAN ID before being forwarded to the LAN port Example You enabl...

Page 200: ... the configuration files Use the following procedure to enable disable the NTP server using the IP Phone UI Aastra Web UI 1 Click on Advanced Settings Network Advanced Network Settings 2 In the Advanced Network Settings section enable the Rport RFC3581 field by checking the check box Disable Rport by unchecking the box Rport in RFC 3581 allows a client to request that the server send the response ...

Page 201: ...e for the Time Server 4 Press to return to the idle screen For the 6867i 1 Press on the phone to enter the Options List 2 Select Time and Date Set Date and Time 3 In the Timer Server 1 Time Server 2 and or Time Server 3 fields enter the respective IP address in dotted decimal or qualified domain name 4 Press the Save softkey Aastra Web UI 1 Click on Basic Settings Preferences Time and Date Setting...

Page 202: ...include other features you can configure on the IP Phone Reference For more information about Basic SIP Settings for authentication and network see Basic SIP Settings on page 4 55 For more information about Advanced SIP Settings see Advanced SIP Settings optional on page 4 69 Basic SIP Settings Specific parameters are configurable on a global and per line basis You can also configure specific para...

Page 203: ...password sip bla number sip mode call waiting see Chapter 5 Configuring Opera tional Features sip vmail SIP Global Network Parameters Proxy Server Proxy Port Registrar Server Registrar Port Proxy Server Proxy Port Backup Proxy Server Backup Proxy Port Outbound Proxy Server Outbound Proxy Port Backup Outbound Proxy Backup Outbound Proxy Port Registrar Server Registrar Port Backup Registrar Server B...

Page 204: ...screen name sip lineN screen name 2 sip lineN user name sip lineN display name sip lineN auth name sip lineN password sip lineN bla number sip lineN mode sip lineN call waiting see Chapter 5 Configuring Operational Fea tures sip lineN vmail SIP Per Line Network Parameters Proxy Server Proxy Port Registrar Server Registrar Port Proxy Server Proxy Port Backup Proxy Server Backup Proxy Port Outbound ...

Page 205: ...ork block parameters Since line3 does not contain a per line SIP registrar entry the phone does not use a registrar for that line Backup Proxy Registrar Support The IP phones support a backup SIP proxy and backup SIP registrar feature If the primary server is unavailable the phone automatically switches to the backup server allowing the user s phone to remain in service How it Works All SIP regist...

Page 206: ...S is set on the phone more than one connection can be setup since the phone uses a random local port for connection Configuration Files For the specific parameter you can set in the configuration files see Appendix A the section SIP Outbound Support on page A 60 IF THEN SIP Outbound Disabled and backup proxy and backup registrar configured All invite register and subscribe requests attempt to use ...

Page 207: ...outbound proxy is maintaining its own outbound connections to the proxy registrar Establishes a flow to the primary outbound proxy If the flow fails the phone establishes the flow to the backup proxy registers the backup AOR to the backup registrar moves subscriptions to the backup proxy attempts to reestablish connection to the primary outbound proxy in the back ground When the flow to the primar...

Page 208: ...ader by matching the username domain name port and transport as referenced in SIP RFC 3261 This is called strict SIP Contact header matching However in specific net works such as behind some SOHO routers the phone registers with its private address in the Contact but when the response is sent back the router maintains the public side IP address in the Contact header This causes a non matching Cont...

Page 209: ...ist 2 Select Administrator Menu 3 Enter your Administrator password The IP Phones accept numeric passwords only 4 Select SIP Settings 5 Select User Name to enter the username that appears in the name field of the SIP URI This user name is also used for registering the phone at the registrar Note The IP phones allow usernames containing dots You can also enter the same user name for different regis...

Page 210: ...e The IP phones accept numeric passwords only 11 Press until the Options List screen displays 12 Press Restart to restart the phone for the change to take affect For the 6867i 1 Press on the phone to enter the Options List 2 Press the Advanced softkey 3 Enter the Administrator password using the keypad Default is 22222 4 Select SIP User 5 In the User Name field enter the username that appears in t...

Page 211: ...are allowed such as If the text is longer than the display width than the display truncates the text to fit the display 4 In the Phone Number field enter the phone number of the IP phone 5 In the Caller ID field enter the phone number of the IP phone 6 In the Authentication Name field enter the name used in the username field of the Authorization header of the SIP REGISTER request 7 In the Passwor...

Page 212: ...he section Call Waiting on page 5 59 12 Click Save Settings to save your changes Note To configure the SIP settings per line use the configuration files or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section SIP Basic Global Settings on page A 61 or SIP Basic Per Line Settings on page A 69 Note You can set global configura...

Page 213: ...UI 1 Press the Options key on the phone to enter the Options List 2 Press the Advanced button A keyboard displays 3 Enter the Administrator password using the keyboard Default is 22222 4 Press the SIP button Configuring Proxy IP and Proxy Port 5 Press Proxy Server and enter an IP address or fully qualified host name in the Proxy Server field Default is 0 0 0 0 6 Press Proxy Port and enter a Proxy ...

Page 214: ...example 5060 Default is 0 Configuring Registrar IP and Registrar Port 7 In the Registrar Server enter an IP address or fully qualified host name in the Registrar Server field Default is 0 0 0 0 A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone If the Registrar IP address is set to 0 0 0 0 for a per line basis i...

Page 215: ...rver 5 In the Backup Proxy Port field enter a port number for accessing the backup proxy server 6 In the Outbound Proxy Server field enter the SIP outbound proxy server IP address or fully qualified domain name This parameter allows all SIP messages originating from a line on the IP phone to be sent to an outbound proxy server Note If you configure an outbound proxy and registrar for a specific li...

Page 216: ...ted registration period in seconds from the registrar 15 To enter a value in the Conference Server URI field see Chapter 5 the section Centralized Conferencing for Sylantro and BroadSoft Serv ers on page 5 273 16 Click Save Settings to save your changes Aastra Web UI Parameters Configuration File Parameters Explicit MWI Subscription Explicit MWI Subscription Period sip explicit mwi subscription si...

Page 217: ...P phone Local SIP UDP TCP Port see page 4 27 sip local port see page 4 27 Local SIP TLS Port see page 4 27 sip local tls port see page 4 27 Registration Failed Retry Timer Registration Timeout Retry Timer Registration Renewal Timer sip registration retry timer sip registration timeout retry timer sip registration renewal timer N A N A sip subscription timeout retry timer sip subscription failed re...

Page 218: ... MWI Subscription Period field enter the requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before the subscription period ends Default is 86400 5 Enable the MWI for BLA Account to enable or disable a BLA configured line to send an MWI SUBSCRIBE message for the BLA account Notes If you change the setting on this parameter you must reboot the phone fo...

Page 219: ...61 Timer 1 is an estimate of the round trip time RTT Default is 500 msec Timer 2 represents the amount of time a non INVITE server transaction takes to respond to a request Default is 4 seconds 11 In the Transaction Timer field enter the amount of time in milliseconds that the phone allows the call server registrar proxy to respond to SIP messages that it sends Valid values are 4000 to 64000 Defau...

Page 220: ... BLA Subscription Period field is enabled by default with a value of 300 seconds This feature sets the amount of time in seconds that the phone waits to receive a BLA subscribe message from the server If you specify zero 0 the phone uses the value specified for the BLA expiration in the subscribe message received from the server If no value is specified the phone uses the default value of 300 seco...

Page 221: ...cking the check box Disable this field by unchecking the check box Default is disabled Enabling this parameter allows the phone to accept or reject an aastra xml SIP NOTIFY message Note To ensure the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy param eter on the IP phone If enabled and the phone receives a SIP NOTIFY from a serv...

Page 222: ...of codecs and packet sizes shown above or you can configure a custom set of codecs and attributes instead of using the defaults see Customized Codec Preference List below AMR and AMR WB G722 2 Codecs Licensed Feature for 6735i 6737i 6863i 6865i and 6867i Only Administrators can configure Adaptive Multi Rate AMR and Adaptive Multi Rate Wideband AMR WB codecs on the 6735i 6737i 6863i 6865i and 6867i...

Page 223: ...sing value 2 for the parameter By default the IP phones utilize bandwidth efficient mode Administrators can also specify the list of mode sets that the IP phones support and state the preferred mode to use if mul tiple modes are supported by both sides using the sip amr codec mode set and or the sip amr wb codec mode set parameters If no modes are defined then all codec modes are allowed for the p...

Page 224: ...eam You enter the ptime values for the customized codec list in milliseconds See table below Silsupp is used to enable or disable silence suppression Voice Activity Detection VAD on the IP phones is used to determine whether each individual packet contains useful speech data Enabling silsupp results in decreased network bandwidth by avoiding the transmission of RTP packets for any frame where no v...

Page 225: ...11u 16K 111 G711a 16000 G711a 16K 112 L16 8000 L16 8K 113 L16 16000 L16 16K 115 G726 32 8000 G 726 32 118 AMR G 722 2 AMR Licensed feature for 6735i 6737i 6863i 6865i 6867i only 119 AMR WB G 722 2 AMR WB Licensed feature for 6735i 6737i 6863i 6865i 6867i only Leave blank for all codecs All Codec 1 only Basic Codec 1 only None Codecs 2 thru 10 only ptime in milliseconds Packetization Interval in We...

Page 226: ...and received by the Aastra IP phones on your network As administrator you specify the global SRTP setting for all lines on the IP phone You can choose among three levels of SRTP encryption as follows SRTP Disabled default IP phone generates and receives non secured RTP calls If the IP phone gets called from SRTP enabled phone it ignores SRTP tries to answer the call using RTP If the receiving phon...

Page 227: ...ion offer is available allowing administrators the ability to control whether or not the silence suppression attribute should be included in the Session Description Protocol SDP offer If enabled 1 the silence suppression attribute will be removed from the SDP offer If disabled 0 the attribute will not be removed from the SDP offer This parameter is disabled by default and requires a reboot if the ...

Page 228: ...Port Base and enter an RTP port base setting Default is 3000 7 Press until the Options List screen displays 8 Press Restart to restart the phone for the change to take affect For the 6867i 1 Press on the phone to enter the Options List 2 Press the Advanced softkey 3 Enter the Administrator password using the keypad Default is 22222 4 Select SIP Call Server 5 In the RTP Port Base field enter an RTP...

Page 229: ... data using a different port Note The phones support decoding and playing out DTMF tones sent in SIP INFO requests The following DTMF tones are supported Support signals 0 9 Support durations up to 5 seconds 3 The Force RFC2833 Out of Band DTMF field is enabled by default Disable this field by unchecking the box Enabling this parameter forces the IP phone to use out of band DTMF according to RFC28...

Page 230: ...1 a law and G 729 If you select an additional codec to use in the codec preferences 2 through 10 fields those codecs are added to the list of Basic codecs for the phone to use 7 Optional In Codec 2 through Codec 10 select a preference of codecs with its payload type to use on the phone Valid values are None G722 G711u 8K G711u 16K G711a 8K G711a 16K G729 G726 16 G726 24 G726 32 G726 40 BV16 8K BV3...

Page 231: ...rts on the phone The call must be at least 5 seconds long in order to generate the RTCP extended reports Configuring RTCP Summary Reports Use the following procedure to configure RTCP summary reports Autodial Settings The IP phones include a feature called Autodial When you configure Autodial on an IP phone the phone automatically dials a pre configured number whenever it is off hook Depending on ...

Page 232: ...l on your IP phone Any speeddial numbers that you configure on an IP phone are not affected by autodial settings If you configure autodial on your IP phone any lines that function as hotlines do not accept conference calls trans ferred calls and or intercom calls Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Autodial Settings on page ...

Page 233: ...IP phone dials whenever the IP phone is off hook as follows If set to 1 then the global autodial settings for this IP phone to this line If set to empty blank then disable Autodial on this line If set to a valid SIP number dial the SIP number specified for this line For example 8500 4 In the Autodial Timeout field specify a value in seconds for the timer for this line as follows If you want the IP...

Page 234: ...lly populate the IP address or domain name for the TFTP FTP HTTP or HTTPS server your DHCP server must support download protocol as referenced in RFC2131 and RFC1541 for Option 66 For more information see this chapter the section DHCP on page 4 3 Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Configuration Server Settings on page A 16 ...

Page 235: ...lternate TFTP server Press Done or Set to save the change Select Alt TFTP Path Enter the path name for which the configuration files reside on the Alternate TFTP server for downloading to the IP Phone If the IP phone s files are located in a sub directory beneath the server s root directory the relative path to that sub directory should be entered in this field Enter the path name in the form fold...

Page 236: ...S server for downloading to the IP Phone If the IP phone s files are located in a sub directory beneath the server s root directory the relative path to that sub directory should be entered in this field Enter the path name in the form folderX folderX folderX For example ipphone 6757i configfiles Press Done or Set Select Client Method Select the client method to use for downloading the configurati...

Page 237: ...erX For example ipphone 6757i configfiles Optional You can also configure an Alternate TFTP server and Alternate TFTP Path if required by selecting the Alternate TFTP and the Alt TFTP Path parameters Press Use Alternate TFTP and press Yes to use an alternate TFTP server Default is No Press Alternate TFTP Server Enter the IP address or fully qualified domain name of the alternate TFTP server Press ...

Page 238: ...th Enter the path name for which the configuration files reside on the HTTP server for downloading to the IP Phone If the IP phone s files are located in a sub directory beneath the server s root directory the relative path to that sub directory should be entered in this field Enter the path name in the form folderX folderX folderX For example ipphone 6757i configfiles HTTPS Settings Press HTTPS S...

Page 239: ...configfiles Optional You can enter a username and password for accessing the FTP server if required by entering them in the FTP Username and FTP Password fields HTTP Settings In the HTTP Server field enter the IP address of the HTTP server In the HTTP Port field enter the HTTP port that the server uses to load the configuration to the phone over HTTP Default is 80 In the HTTP Path field enter the ...

Page 240: ...Configuration Server Protocol 4 93 41 001343 02 REV05 07 2014 Aastra Web UI 1 Click on Advanced Settings Configuration Server ...

Page 241: ...in a sub directory beneath the server s root directory the relative path to that sub directory should be entered in this field Enter the path name in the form folderX folderX folderX For example ipphone 6757i configfiles Optional You can enter a username and password for accessing the FTP server if required Enter a username for a user that will access the FTP server in the FTP User Name field Ente...

Page 242: ...able Emergency Call Behavior page 5 14 User Dial Plan Setting page 5 14 Time and Date page 5 15 Backlight Mode page 5 27 Display page 5 28 Background Image on Idle Screen page 5 30 Configurable Home Idle Screen Modes page 5 31 6867i Screen Saver page 5 32 Picture ID Feature page 5 33 Audio DHSG Headset page 5 34 Configurable Bluetooth Support page 5 36 Audio Hi Q on G 722 Calls page 5 36 Wideband ...

Page 243: ...dial Key Mapping page 5 86 Send DTMF for Remapping Conference or Redial Key page 5 88 Ring Tones and Tone Sets page 5 89 Ring Tone via Speaker During Active Calls page 5 93 No Service Congestion Tone page 5 94 Priority Alerting page 5 95 Directed Call Pickup BLF or XML Call Interception page 5 101 Softkeys Programmable Keys Feature Keys Expansion Module Keys page 5 107 Configurable Positioning of ...

Page 244: ...all Forwarding page 5 197 Configuring Call Forward via the IP Phone UI 6867i page 5 223 SIP Phone Diversion Display page 5 226 Display Name Customization page 5 226 Displaying Call Destination for Incoming Calls page 5 228 Callers List page 5 228 Customizable Callers List and Services Keys page 5 231 Missed Calls Indicator page 5 232 Directory List page 5 233 Customizable Directory List Key page 5...

Page 245: ...e section Password Settings on page A 14 IP Phone UI 1 Press on the phone to enter the Options List 2 Select User Password 3 Enter the current user password 4 Press Enter 5 Enter the new user password Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default pass word instead 6 Press Enter 7 Re enter the new user passwo...

Page 246: ...er password 6 Press Save The Options screen displays indicating your changes were saved Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user password 3 In the New Password field enter the new user password Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default pass w...

Page 247: ...rd field leave this blank 4 In the New Password field enter a new password for the user Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default pass word instead 5 In the Password Confirm field re enter the new user password 6 Click Save Settings to save the new user password and perform the next procedure For the 673...

Page 248: ...r Password Use the following procedure to change the administrator password Locking Unlocking the Phone A user or administrator can lock a phone to prevent it from being used or configured Once the phone is locked the user or administrator can enter their password to unlock the phone You can lock unlock a phone using the configuration files the IP Phone UI or the Aastra Web UI You can use any of t...

Page 249: ...the phone Password 2 Enter the user or administrator password and press Enter Default is 22222 The phone unlocks IP Phone UI Lock the phone 1 Press on the phone to enter the Options List 2 Press Lock The prompt Lock the phone displays 3 Press Yes to lock the phone The phone locks Unlock the phone 1 Press on the phone to enter the Options List A Phone is Locked screen displays allowing you to press...

Page 250: ... the Options List 2 Select Lock Phone Lock The prompt Lock the phone displays 3 Select Yes or press the Lock softkey to lock the phone Unlock the phone 1 Press on the phone to enter the Options List An Enter Unlock Password prompt displays 2 Enter the user or administrator password and press Enter Default is 22222 A prompt Unlock the Phone displays 3 Select Yes or press the Unlock softkey to unloc...

Page 251: ... refer to the following procedure to use the key on the IP phone Configuration Files To configure a softkey programmable key as a lock unlock key using the configuration files see Appendix A the section Softkey Programmable Key Keypad Key Feature Key Expansion Module Key Hard Key Parameters on page A 157 Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or...

Page 252: ... ON Unlock the phone 1 Press the UNLOCK key The Unlock key has a steady ON LED A password prompt displays 2 Enter the user or administrator password and press Enter Default is 22222 A prompt Unlock the Phone displays 3 Press Yes to unlock the phone The phone unlocks IP Phone UI Lock the phone 1 Press the LOCK softkey The phone locks The message Phone is Locked displays on the screen The LED for th...

Page 253: ... checks against the regular dial plan If the phone is locked it checks against the emergency dial plan When a user dials by string pre dial speed dial etc and then goes off hook and the phone is not locked it checks to see if the number matches the emergency dial plan If it doesn t match it blocks the call from going through If the phone is locked and the number matches the emergency dial plan it ...

Page 254: ...al Plan field enter the number used in your local area to contact emergency services For multiple numbers enter a between each emergency number For example 911 110 Default for this field is 911 999 112 110 You can enter up to 512 characters in this field 3 Click Save Settings to save the emergency dial plan to your phone ...

Page 255: ... active Forced Disconnect As the Connection Hold feature ensures that the caller cannot terminate the call the only way the call can be terminated is if the emergency services agent forces the disconnection by ending the call himself herself The emergency call connection hold enabled parameter is disabled by default Configuring Emergency Call Behavior Use the following procedures to configure the ...

Page 256: ...change to its daylight savings time observance starting in 2007 The Energy Policy Act of 2005 man dates that DST will now begin at 2 00 A M on the second Sunday in March and revert to Standard time on the first Sun day in November The changes to daylight savings time applies to the U S and Canada but may impact other countries outside North America Time Zone DST There are two ways you can set the ...

Page 257: ...he default is Eastern Standard Time EST with a value of 300 GMT minus 5 hours time zone minutes 300 For additional values for this parameter see Custom Time Zone and DST Settings on page A 47 dst minutes The number of minutes to add during Daylight Saving Time Valid values are a positive integer between 0 to 60 dst minutes 60 dst start end relative date Specifies how to interpret the start and end...

Page 258: ... ends Valid value is a positive or negative integer from 1 to 5 1 first full week of month 1 last occurrence dst start day in the month 2 second full week of month 2 second last occurrence dst start day in the month 5 fifth full week of month 5 fifth last occurrence dst start day in the month dst end week 1 dst start day The day of the specified week in the specified month that DST starts on Valid...

Page 259: ... from the Country Code list on the phone On the IP Phone UI for 8 and 11 line phones a User or Administrator can select Preferences Time and Date Time Zone Others and choose DP Dhcp from the displayed time zone list On the IP Phone UI for 3 line phones you select Preferences Time and Date Time Zone Others and enter DP for the country code or press and select Dhcp from the displayed time zone list ...

Page 260: ...one see Appendix A Time Zone Name on page A 41 Configuring Time and Date Using the Configuration Files Use the following information to set a time and date format time zone and daylight savings time using the configura tion files Configuring Time and Date Using the IP Phone UI Use the following procedure to set a time and date time and date format time zone and daylight savings time using the IP P...

Page 261: ...es Note For more information about setting the time zone to DP Dhcp or Custom see DHCP Time Offset Option 2 Support on page 5 18 Cus tom Time Zone Support on page 5 19 or Appendix A Time Zone Name on page A 41 11 Select a Time Zone from the list of values For valid values see Appendix A the section Time and Date Settings on page A 40 Note The default Time Zone is US Eastern 12 Press Done to save t...

Page 262: ... YY DD MM YY MM DD YY MMM DD DD MMM YYYY WWW DD MMM DD MMM DD MM YYYY Note The default Date Format is WWW MMM DD Day of Week Month Day Set Time Zone 6 Press Time Zone 7 Press a country Valid values are America Asia Atlantic Australia Europe Pacific Others DP Dhcp Custom Note For more information about setting the time zone to DP Dhcp or Custom see DHCP Time Offset Option 2 Support on page 5 18 Cus...

Page 263: ... Savings 11 Press a Daylight Savings time option Valid values are OFF 30 min summertime 1 hr summertime automatic Note The default for Daylight Savings is Automatic 12 Press the to return to the previous screen 13 Press the button or the button at any time to return to the idle screen IP Phone UI ...

Page 264: ... the 3 key to move to back to the options column and press the 4 key to highlight Date Format 9 With Date Format highlighted press the 4 key to move to selection column 10 Use the 5 and 2 keys to scroll through and choose the desired date format Valid values are WWW MMM DD default DD MMM YY YYYY MM DD DD MM YYYY DD MM YY DD MM YY MM DD YY MMM DD DD MMM YYYY WWW DD MMM DD MMM DD MM YYYY 11 Press th...

Page 265: ...n Administrator can use the IP Phone UI Aastra Web UI or configuration files to enable disable the Time Server and specify a Time Server 1 Timer Server 2 and or Time Server 3 A User can enable disable the Time Server using the IP Phone UI or Aastra Web UI only The Time Server is enabled by default Aastra Web UI 1 Click on Basic Settings Preferences Time and Date Setting 2 In the Time Format field ...

Page 266: ...l format Use the available softkeys to help you enter the information 5 Click Done to save your changes For the 6739i 1 Press on the phone to enter the Options List 2 Press Set Time 3 Press Timer Server 1 Time Server 2 and or Time Server 3 A text box displays 4 Press the text box and enter the IP address of the Time Server in dotted decimal format using the keyboard that displays 5 Press Enter to ...

Page 267: ...The NTP Time Server field is enabled by default If you need to disable the Time Server uncheck the box The Time Server 1 2 and 3 fields are grayed out when disabled To set Time Server 1 2 and or 3 3 Note The Time Server field must be enabled to enter values in the Time Server 1 2 and 3 fields In the Time Server 1 Time Server 2 and or Time Server 3 field s enter the IP address of the Time Server 1 ...

Page 268: ...e 6735i 6737i 6755i 6757i 6757i CT and 6865i IP Phones only Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Backlight Mode Settings on page A 53 Note Using the configuration files you can set the backlight to Off always off or Auto On and then off after a period of inactivity IP Phone UI 1 Press on the phone to enter the Options List 2 ...

Page 269: ...e phone to enter the Options List 2 Press the Display button 3 Press the Brightness Level button The following options display Level 1 Level 2 Level default 3 Level 4 Level 5 4 Press the level of brightness you want on your phone Level 1 is the least bright and Level 5 is the most bright Default is Level 3 5 Press the to return to the previous menu or press the to return to the idle screen IP Phon...

Page 270: ...he Display button 3 Press the Brightness Timer button A text box displays 4 Press the text box A pop up keyboard displays 5 Press the 123 key and enter a value in seconds for the Brightness Timer You can set the Brightness Timer from 0 to 7200 seconds Default is 600 10 minutes 6 Press the to return to the previous menu or press the to return to the idle screen IP Phone UI 1 Press to enter the Opti...

Page 271: ... with light colored elements IP Phone UI 1 Press on the phone to enter the Options List 2 Press the Display button 3 Press the Calibrate Screen button A Recalibrate touchscreen prompt displays 4 Press Yes to continue or No to cancel the recalibration 5 If you press Yes the following messages display Waiting for touchscreen activity to subside 6 Press the screen as indicated by each prompt using a ...

Page 272: ...ame parameter beside the line number in the top status bar The secondary screen mode displays both the Screen Name and Screen Name 2 parameters They are displayed above the smaller repositioned date and time Administrators can switch the home idle screen to the preferred layout by defining the idle screen mode parameter in the configuration files or by navigating to the Display options menu on the...

Page 273: ...figurable through the phone s UI or by defining the screen save time parameter in the configuration files Configuring the Screen Saver Timer Using the Configuration Files Use the following parameter to configure the screen saver timer Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Configurable Home Idle Screen Modes on page A 55 IP Pho...

Page 274: ...om the centralized server for each call and then locally cached in the phone to reduce network traffic If there is no picture on the central server for the dialed number and or Caller Id number and Directory Callers List and or Redial List entry the generic blue figure image is shown IP Phone UI 1 Press to enter the Options List 2 Navigate to the Display option and press the button or Select softk...

Page 275: ...Aastra is not responsible for any damage to the IP phone or headset that may result from the use of non verified headsets or from incorrectly connecting headsets or cables Reference For more information about installing a DHSG headset on your phone see the IP Phone Specific Installation Guide Configuring DHSG on the Phone You can enable or disable the use of a DHSG headset using the parameter dhsg...

Page 276: ...our setting 6 Press Set or Done to save your setting The setting applies immediately to the phone For the 6739i 1 Press on the phone to enter the Options List 2 Press the Audio button 3 Press the Headset Device button The following values display Wired default DHSG Bluetooth 4 Press the value you want to set for the headset device 5 Press the to return to the previous menu or press the to return t...

Page 277: ...nology provides a more lifelike conversation when the G 722 wideband Codec is used The phones with 8 and 11 line LCD screens display a large icon when Hi Q is being used on the call On 3 line LCD screens the text of Hi Q displays on the same line as the call timer Wideband Audio Equalizer Different wideband audio equalizer settings are available for the speakerphone and handset audio paths on the ...

Page 278: ...phone to enter the Options List 2 Press the Audio button 3 Navigate to the second page and press the WBand RX Filters key 4 Press the settings button next to the audio path i e Speaker or Handset you would like to make changes to 5 Press the wideband audio equalizer setting you want to apply for the audio path The default settings for the respective audio paths are Spkr Setting1 and HS Setting1 6 ...

Page 279: ...et speaker Handset tx gain The increased db or decreased db amount of signal transmitted from the handset microphone to the far end party Handset sidetone gain The increased db or decreased db amount of sidetone signal from the handset microphone to the handset speaker Handsfree tx gain The increased db or decreased db amount of signal transmitted from the base microphone to the far end party Audi...

Page 280: ...ocedure to enable disable Live Dialpad on the IP Phones Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Live Dialpad Settings on page A 58 IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Live Dialpad 4 On 3 Line LCD phones Press the UP and DOWN arrow keys to toggle the live dialpad setting ON or ...

Page 281: ...anguage Available Language Associated Language File included in the firmware file when downloaded from configuration server English Default resides on the phone Czech UTF 8 lang_cs txt Czech ASCII lang_cs_op txt Catalan lang_ct txt Valencian lang_ct_va txt Welsh lang_cy txt German lang_de txt Danish lang_da txt Spanish lang_es txt Mexican Spanish lang_es_mx txt Finnish lang_fi txt French lang_fr t...

Page 282: ...which language packs to load When the language pack s have loaded you must then use the configuration files IP Phone UI to specify which language to display on the IP phone You must use the Aastra Web UI to specify the language to use in the Web UI References For more information about specifying the language to use see the section Specifying the Screen Language to Use on page 5 42 For more inform...

Page 283: ...e Options List 2 Select Language 3 Select Screen Language 4 Select the applicable language Notes Valid values for the 6757i CT cordless handset are English French and Spanish only All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone English is the default language and cannot be changed or removed For more info...

Page 284: ...h UTF 8 lang_cs_op txt Czech ASCII lang_ct txt Catalan lang_ct_va txt Valencian lang_cy txt Welsh lang_de txt German lang_da txt Danish lang_es txt Spanish lang_es_mx txt Mexican Spanish lang_fi txt Finnish lang_fr txt French lang_fr_ca txt Canadian French lang_it txt Italian lang_nl txt Dutch lang_nl_nl txt Dutch Netherlands lang_no txt Norwegian lang_pl txt Polish ASCII lang_pl_pl txt Polish UTF...

Page 285: ...feature Keypad Text Character Input Tables English default Specifying the Language to Use in the Aastra Web UI 4 After restarting your phone log back in using the Aastra Web UI 5 Click on Basic Settings Preferences Language Settings 6 In the Webpage Language field select a language to apply to the Aastra Web UI Notes Valid values for the 6757i CT cordless handset are English French and Spanish onl...

Page 286: ...ÅÆ abc2àâçáåæ 3 DEF3ÉÈÊË def3éèêë 4 GHI4ÎÏ ghi4îï 5 JKL5 jkl5 6 MNO6ÑÓÒÔÖ mno6ñóòôö 7 PQRS7 pqrs7 8 TUV8ÚÙÛÜ tuv8úùûü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÁÀÇ abc2áàç 3 DEF3ÉÈ def3éè 4 GHI4ÏÍ ghi4ïí 5 JKL5 jkl5 6 MNO6ÑÓÒ mno6ñóò 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE ...

Page 287: ...1 _ 1 _ 2 ABC2ÄÀ abc2äà 3 DEF3É def3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6Ö mno6ö 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÀCÇ abc2àcç 3 DEF3ÉÈË def3éèë 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÓÒ mno6óò 7 PQRS7 pqrs7 8 TUV8Ù tuv8ù 9 WXYZ9 wxyz9 SPACE SPACE ...

Page 288: ... 3 DEF3ÉÊ def3éê 4 GHI4Í ghi4í 5 JKL5 jkl5 6 MNO6ÓÔÕ mno6óôõ 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv8úü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 АБВГ2ABC aбвг2abc 3 ДЕЁЖЭ3DEF Дeëжз3def 4 ИЙКЛ4GHI ийкл4ghi 5 МНОП5JKL мноп5jkl 6 РСТУ6MNO рсту6mno 7 ФХЦЧ7PQRS фхЧч7pqrs 8 ШЩЪЫ8TUV шщъы8tuv 9 ЬЗЮЯ9WXYZ ьзюя9wxyz SPACE SPACE ...

Page 289: ...owing parameter to enable this feature input language Use the following procedures to specify the input language to use on the IP phone Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÅÄÆÀ abc2åäæà 3 DEF3É def3é 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÖØ mno6öø 7 PQRS7ß pqrs7ß 8 TUV8Ü tuv8ü 9 WXYZ9 wxyz9 SPACE SPACE Configuration Files For specific parameters you can set in the configura...

Page 290: ...plicable to 6757i CT cordless handset Nordic 5 Press Done when you have selected a language For the 6739i 1 Press on the phone to enter the Options List 2 Press the Language button 3 Press the Input Language button The following options display English default Français French Español Spanish Deutsch German Italiano Italian Português Portuguese Русский Russian Nordic 4 Press the input language you ...

Page 291: ...ion modules include support for ISO 8859 2 Latin2 of multi national languages when display ing and inputting in the IP Phone UI and the Aastra Web UI UTF 8 is also compatible with XML encoding on the IP Phones Aastra Web UI 1 Click on Basic Settings Preferences Language Settings 2 Select a language from the Input Language field Setting this field allows you to specify the language to use when ente...

Page 292: ...or the 6739i the phone UI take precedence over any key parameters defined in the config uration files Note This minimum ringer volume does not affect the silent ring tone When the silent ring tone is selected no ringing will be played by the phone Configuration Files For the specific parameter you can set in the configuration files see Appendix A the section Minimum Ringer Volume on page A 151 Not...

Page 293: ...d softkeyN type softkeyN label softkeyN value softkeyN line softkeyN states 9480i 9480i CT 6735i 6737i 6739i 6755i 6757i 6757i CT 6867i topsoftkeyN locked topsoftkeyN type topsoftkeyN label topsoftkeyN value topsoftkeyN line 6737i 6757i 6757i CT 6867i prgkeyN locked prgkeyN type prgkeyN value prgkeyN line 9143i 6730i 6731i 6735i 6753i 6755i 6863i 6865i pnhkeypadN locked pnhkeypadN value pnhkeypadN...

Page 294: ...ogrammed with other functions if required An Administrator can use the following parameters in the configuration file to lock and unlock the Save and Delete keys For the 6730i 6731i and 6865i prgkey5 locked prgkey6 locked For the 6753i prgkey1 locked prgkey2 locked The value of 0 unlocks the keys and the value of 1 locks the keys The default is 1 lock The following is an example of unlocking the S...

Page 295: ...any 4 digit dial strings that begin with a 0 or 1 any 5 digit dial strings that begin with a 2 up to 8 any 12 digit dial strings that begin with 91 any non empty digit string that ends with a or any 2 digit code that begins with a Prefix Dialing The IP phones support a prefix dialing feature for outgoing calls You can manually dial a number or dial a number from a list The phone automatically maps...

Page 296: ...en consecutive key presses on the IP phone s keypad The default for this parameter is 4 seconds If you press a key on the phone and wait 4 seconds before pressing the next key the key times out and cancels the digit selection You must press consecutive keys before the timeout occurs Secondary Dial Tone The IP phones now support a feature that allows the user to dial a predefined dial string obtain...

Page 297: ...2 In the Local Dial Plan field enter a valid local dial plan up to 512 alphanumeric characters for the IP phone Default is X XX Enter pre pended digits or a to present a secondary dial tone if required Note If a User enters a dial plan longer than 512 characters or a parsing error occurs the phone uses the default dial plan of x xx 3 Enable the Send Dial Plan Terminator field by checking the check...

Page 298: ...gits to display to the IP phone when using the keypad to dial or when dialing from a softkey or programmable key DTMF is the signal sent from the phone to the network that you generate when you press the phone s touch keys This is also known as touchtone dialing Each key you press on your phone generates two tones of specific frequencies One tone is generated from a high frequency group of tones a...

Page 299: ...lowing procedures to suppress incoming DTMF playback on the IP phone Aastra Web UI 1 Click on Basic Settings Preferences General 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click Save Settings to save your changes You must restart your IP phone for the changes to take effect 4 Click on Operation Reset 5 In the Rest...

Page 300: ...here is no active calls If call waiting is disabled on the 6757i CT bases and the handset is currently on a call all additional incoming calls are rejected on the handset intercom calls are treated as regular incoming calls and are rejected pre dialing with live dialpad disabled still accepts incoming calls the Missed Calls List does not get updated with details of calls the Blind Transfer feature...

Page 301: ...the configuration files Aastra Web UI 1 For global configuration click on Advanced Settings Global SIP Basic SIP Authentication Settings Or for per line configuration click on Advanced Settings Line N 1 9 0 Basic SIP Authentication Settings Configure Global Call Waiting 2 The Call Waiting field is enabled by default To disable call waiting on a global basis uncheck this box Configure Per Line Call...

Page 302: ...e stops on the existing active call You can enable or disable this feature in the configuration files or in the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Call Waiting Settings on page A 64 Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Play Call Waiting Tone field is enabled by default To disable t...

Page 303: ... UI 1 Click on Basic Settings Preferences General 2 In the Call Waiting Tone Period field enter a time period in seconds that the call waiting tone will be audible on an active call when another call comes in Default is 0 seconds When enabled the call waiting tone plays at regular intervals for the amount of time set for this parameter For example if set to 30 the call waiting tone plays every 30 ...

Page 304: ...tered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones Configuration Files For specific parameters you can set in the configuration files for enabling disabling stuttered dial tone see Appendix A the section Stuttered Dial Tone Setting on page A 126 Aastra Web UI 1 Click on Basic Settings Preferences General 2 The Stuttered Dial Tone field is enabled by defa...

Page 305: ...n files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Reference For more information about enabling disabling the XML Beep Support in an XML script see XML Customized Services on page 5 246 Configuring XML Beep Support Use the following procedures to enable disable XML Beep Support Con...

Page 306: ...For more information about configuring the status scroll delay for XML status messages see XML Customized Services on page 5 246 Configuring Status Scroll Delay Use the following procedures to configure Status Scroll Delay Configuration Files For specific parameters you can set in the configuration files see Appendix A the section XML Settings on page A 114 Aastra Web UI 1 Click on Basic Settings ...

Page 307: ...uring Switch Focus to Ringing Line You use the following procedures to enable or disable Switch Focus to Ringing Line Note If you configure the BLF Xfer key s and or Speeddial Xfer key s on the phone you can enable or disable the switching of the user interface focus to ringing line while the phone is in the connected state Configuration Files For specific parameters you can set in the configurati...

Page 308: ...ture using the call hold reminder during active calls parameter in the configura tion files or in the Aastra Web UI Configuring Call Hold Reminder During Active Calls You use the following procedure to enable or disable Call Hold Reminder During Active Calls Configuration Files For the specific parameter you can set in the configuration files for enabling disabling Call Hold Reminder During Active...

Page 309: ...or disable this feature using the call hold reminder parameter in the configuration files or in the Aastra Web UI Configuring Call Hold Reminder You use the following procedure to enable or disable Call Hold Reminder Configuration Files For the specific parameter you can set in the configuration files for enabling disabling Call Hold Reminder see Appendix A the section Call Hold Reminder Settings ...

Page 310: ...er Configuring Call Hold Reminder Frequency You use the following procedure to configure the Call Hold Reminder Frequency Notes You must enable the call hold reminder and or call hold reminder during active calls parameter s for the above parameters to work A value of 0 for the call hold reminder timer parameter disables the call hold reminder feature A value of 0 for the call hold reminder freque...

Page 311: ... call ends Transfer For incoming or outgoing calls the current behavior is that the same line used to transfer the call does not change For incom ing calls the phone switches back immediately after the call transfers BLF The phone switches back immediately after the call ends Park The phone switches back immediately after the call ends Voicemail The phone switches back immediately after the call e...

Page 312: ...e this parameter 0 disable in the configuration files the Goodbye key hangs up the active call Aastra Web UI 1 Click on Basic Settings Preferences General 2 In the Preferred Line field select a preferred line to switch focus to after incoming or outgoing calls end on the phone Valid values are None disables the preferred line focus feature 1 to 9 Default is 1 For example if you set the preferred l...

Page 313: ... arrow navigation key The phone will hang up on the active call if you press the Goodbye key You can set this parameter using the configuration files or the Aastra Web UI Configuring the Goodbye Key to Cancel Incoming Calls Use the following procedures to configure the behavior of the Goodbye Key on the IP phone Configuration Files For specific parameters you can set in the configuration files for...

Page 314: ...ndicator MWI to illuminate for a specific line or for all lines For example if you configure the MWI LED on line 3 only the LED illuminates if a voicemail is pending on line 3 If you configure the MWI LED for all lines the LED illuminates if a voicemail is pending on any line on the phone lines 1 through 9 A User can configure the MWI using the Aastra Web UI only An Administrator can configure the...

Page 315: ... Basic Settings Preferences General 2 In the Message Waiting Indicator Line field select a single line from 1 to 9 or select All for all lines If you select a single line the MWI illuminates when a voicemail message is pending on that line If you select all lines the MWI illuminates when a voicemail message is pend ing on any line from 1 to 9 3 Click Save Settings to save your changes Note Sip Exp...

Page 316: ...can set the DND mode using the Aastra Web UI at the path Basic Settings Preferences Gen eral DND Key Mode An Administrator can also set the DND Key Mode using the configuration files Reference For more information about how DND works and how you can use it on the phones see the section Do Not Disturb DND on page 5 161 Configuring the DND Key Mode Use the following procedures to set the DND Key Mod...

Page 317: ...om Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF for all accounts The default is Phone Notes If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone Using the Aastra...

Page 318: ...ply to all accounts on the phone Custom mode The Custom mode allows you to configure CFWD for a specific account or all accounts You can con figure a specific mode All Busy and or No Answer for each account independently or all accounts On the 3 line LCD phones and the 6867i you can set all accounts to ALL On or ALL Off On the 8 and 11 Line LCD phones and the 6739i you can set all accounts to All ...

Page 319: ...e Aastra Web UI if you make changes to that initial account the changes apply to all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No Answer for each account independently or all accounts On the 3 Line LCD phones and the 6867i you can set all accounts to ALL On or ALL Off On the 8 ...

Page 320: ...re this time out interval using the lldp startinterval parameter This parameter is only valid during the phone bootup process and it will control the LLDP MED time out interval where the phone sends LLDP MED advertisements and listens for the LLDP MED responses from the switch before proceeding to the DHCP stage The default value of this parameter is 32 seconds Administrators can also now configur...

Page 321: ...vices LLDP MED on the IP Phone 6 Press DONE to save the change For the 6739i 1 Press on the phone to enter the Options List 2 Press the Advanced and enter your Administrator password using the pop up keyboard 3 Press the Network button navigate to the second page and press Ethernet VLAN 4 Navigate to the second page and press the button beside LLDP Support This option enables or disables Link Laye...

Page 322: ... line 9 Only an Administrator can configure outgoing intercom calls A phone side Intercom call indicates the phone is responsible for telling the recipient that an intercom call is being placed while a server side intercom call means the SIP server is responsible for informing the recipient Server side calls require additional configuration of a prefix code After pressing the Icom button and enter...

Page 323: ...fore Auto Answer The IP Phones include support for the delay parameter in the Alert Info header used in conjunction with info alert autoanswer in order to facilitate auto answer functionality When present the value of the delay parameter specifies the length of time in seconds an IP phone rings before a call is auto answered If this value of the delay parameter set to 0 delay 0 then an incoming ca...

Page 324: ...ercom see Appendix A the section Incoming Intercom Settings on page A 146 Aastra Web UI Outgoing intercom Settings 1 Click on Basic Settings Preferences Outgoing Intercom Settings 2 Select an Intercom type for outgoing Intercom calls from the Type list box Valid values are Phone Side Server Side Off Default is Off 3 If Server Side is selected enter a prefix to add to the phone number in the Prefix...

Page 325: ...mmable Keys or Expansion Module Keys 1 Click on Basic Settings Preferences Incoming Intercom Settings 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable this field uncheck the box Note If the Auto Answer field is not checked disabled the phone treats the incoming intercom call as a normal call 3 The Mi...

Page 326: ...t call barges in and any existing calls are put on hold If an RTP multicast session already exists on the phone and the phone receives another incoming RTP multicast session the priority is given to the first multicast session and the second multicast session is ignored The behavior for the incom ing calls in this case is also based on the setting for the Allow Barge in parameter The incoming call...

Page 327: ...d enter a multicast IP address and a port number for the Paging key When you press this key the phone initiates an out going multicast RTP session to the specified address using the specified port For example 224 0 0 2 10000 Notes When you select Paging for the Type field the Line field and state fields are disabled The valid port range is from 1 to 65535 7 Click Save Settings to save your changes...

Page 328: ... no number is configured the Redial and Conference keys return to their original functionality You can configure this feature using the configuration files or the Aastra Web UI Use the following procedures to set the Redial and Conf keys as Speeddial keys Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Mapping Key Settings on page A 153...

Page 329: ...l key when the phone is idle During an active call the phone will send the custom number as DTMF using the phone configured DTMF method inbound vs out of band RFC2833 vs SIP INFO This feature can be configured using the new map redial as dtmf and map conf as dtmf parameters When a user presses the Redial key the mapped number will be sent out as DTMF during an active call if the current map redial...

Page 330: ...able identifies the valid settings and default values for each type of configuration method Ring Tone Settings Table Configuration Method Valid Values Default Value Configuration Files Global 0 Tone1 1 Tone 2 2 Tone 3 3 Tone 4 4 Tone 5 5 Tone 6 6 Tone 7 7 Tone 8 8 Tone 9 9 Tone 10 10 Tone 11 11 Tone 12 12 Tone 13 13 Tone 14 14 Tone 15 15 Silence Per Line 1 global 0 Tone1 1 Tone 2 2 Tone 3 3 Tone 4...

Page 331: ...one 12 Tone 13 Tone 14 Tone 15 Silent Global Tone 1 Aastra Web UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7 Tone 8 Tone 9 Tone 10 Tone 11 Tone 12 Tone 13 Tone 14 Tone 15 Silent Per Line Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7 Tone 8 Tone 9 Tone 10 Tone 11 Tone 12 Tone 13 Tone 14 Tone 15 Silent Global Tone 1 Per Line Global ...

Page 332: ...y dial tone ring tone busy tone congestion tones call waiting tone ring cadence pattern Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phones Note You configure ring tones and tone sets using the Aastra Web UI IP Phone UI or configuration files However when using the IP phone UI you can set global configuration only Configuration F...

Page 333: ...ault Tone 2 Tone 3 Tone 4 Tone 5 Tone 6 Tone 7 Tone 8 Tone 9 Tone 10 Tone 11 Tone 12 Tone 13 Tone 14 Tone 15 Silent 4 Press the value you want to set for the Ring Tone 5 Press the Tone Set button 6 Select the country for which you want to apply the Tone Set Valid values are Australia Brazil Canada Europe France Germany Italy Italy2 Malaysia Mexico Brazil Russia Slovakia UK and US Default is US 7 P...

Page 334: ...s to scroll through and choose the desired tone set Valid values areAustralia Brazil Canada Europe France Germany Italy Italy2 Malaysia Mexico Brazil Russia Slovakia UK and US Default is US 7 Press the Save softkey to save your changes Aastra Web UI 1 Click on Basic Settings Preferences For global configuration 2 In the Ring Tones section select a country from the Tone Set field Valid values areAu...

Page 335: ...he congestion tone will replace the conventional dial tone when the handset is off hook a head set is employed or the speakerphone is engaged The congestion tone s frequency pattern is based on the respective phone s configured tone set Additionally the congestion tone is played on a per line basis whereby only the specific lines that are without service are affected IP Phone Handset Audio Mode Sp...

Page 336: ...etects an incoming call the phone firmware inspects the INVITE request in the IP packet for an Alert Info header If it contains an Alert Info header the firmware strips out the URL and keyword parameter and maps it to the appropri ate Bellcore tone If there is no keyword parameter in the Alert Info header or the INVITE message contains no Alert Info header then the IP phone firmware uses the Bellc...

Page 337: ...led party before they pick up the call On the IP phones if you enable priority alerting when using an Asterisk or BroadWorks server the IP phone uses the fol lowing Bellcore specified tones by default Ring Tone Pattern Asterisk BroadWorks Servers If you enable priority alerting when using a Sylantro server you can specify the Bellcore tone to be used for the following configurable criteria Ring To...

Page 338: ...25 1025 4400 Bellcore dr3 3 Ringing Silent Ringing Silent Ringing Silent Short Short Long 315 145 315 145 630 2975 400 200 400 200 800 4000 525 525 525 525 1025 4400 Bellcore dr4 4 Ringing Silent Ringing Silent Ringing Silent Short Long Short 200 145 800 145 200 2975 300 200 1000 200 300 4000 525 525 1100 525 525 4400 Bellcore dr5 5 Ringing 450 500 550 Note If the Do Not Disturb DND or the Call Fo...

Page 339: ...Hz Cadence on off Dial 425 Continuous Secondary Dial 425 300 100 300 1300 Ringing 425 1000 4000 Busy 425 250 250 Congestion 425 500 500 Call Waiting 425 100 100 100 10000 Ring Cadence 1000 4000 Tone Frequency Hz dBm0 Cadence ms tone pause tone Note Dial 425 10 Continuous Special Dial 425 10 500 50 Repetitive Busy 425 10 500 500 Repetitive Ringing 425 10 1000 4000 Repetitive Congestion 425 10 200 2...

Page 340: ...ondary Dial 425 Continuous Ringing 425 1 0 4 0 Busy 425 0 5 0 5 Congestion 425 0 2 0 2 Call Waiting 425 0 40 0 10 0 25 0 10 0 15 Tone Frequency Hz Cadence on off Dial 425 0 33 0 33 0 66 0 66 Secondary Dial 425 0 165 0 165 x3 0 66 0 66 Ringing 425 1 0 4 0 Busy 425 0 33 0 33 Congestion 425 0 165 0 165 Call Waiting 425 0 33onrepeating every10 secwhen CallWaiting period is set to 10 Configuration File...

Page 341: ...e specified call waiting tones Aastra Web UI 1 Click on Basic Settings Preferences 2 In the Priority Alerting Settings section enable the Enable Priority Alerting field by checking the check box Disable this field by unchecking the box For Sylantro Servers 3 Select a ring tone pattern for each of the following fields Group External Internal Emergency Priority Auto call distribution Community 1 Com...

Page 342: ...ion from a list and then pressing a Pickup softkey pro grammable key To use the Directed call pickup feature from an XML application you must list all ringing extensions using the AastraIPPhoneTextMenu XML object in an XML script This allows the user to select the ringing extension from a text menu without having to dial BLF and XML softkeys programmable keys monitor the states of an extension The...

Page 343: ...r BLF if the server provides applicable informa tion If the Directed Call Pickup over BLF information is missing in the messages to the server the Directed Call Pickup by Prefix method is used if a value for the prefix code exists in the configuration You can define only one prefix which will be applicable to all BLF or BLF List monitored extensions The phone that picks up displays the prefix code...

Page 344: ...rected Call Pickup on page 5 102 Configuration Files To set BLF or BLF List in the configuration files for Directed Call Pickup see Appendix A the sections Softkey Programmable Key Keypad Key Feature Key Expansion Module Key Hard Key Parameters on page A 157 BLF List URI Settings on page A 194 Aastra Web UI 1 Click on Basic Settings Preferences Directed Call Pickup Settings 2 Enable the Directed C...

Page 345: ...ys In the Label field enter the name of the person who s extension you are monitoring if Type is BLF Note If BLF List type is selected no label value is required The BroadWorks BLF List name is configured in the BLF List URI field instead 9 In the Value field enter a value to associate with the softkey or programmable key For example for BLF the value is the extension you want to monitor For BLF L...

Page 346: ...ide You must enable Directed Call Pickup before performing these procedures See Enabling Disabling Directed Call Pickup on page 5 102 Configuration Files To set XML in the configuration files for Directed Call Pickup see Appendix A the section Softkey Programmable Key Keypad Key Feature Key Expansion Module Key Hard Key Parameters on page A 157 Aastra Web UI 1 Click on Basic Settings Preferences D...

Page 347: ...and 11 Line LCD softkeys In the Label field enter the name of the person who s extension you are monitoring 9 In the Value field enter the URI that the phone uses to display the XML application to the LCD For example http 65 205 71 13 xml startup key php user SIPREMOTENUMBER Note For more information about creating an XML script to use with Directed Call Pickup see the Aastra XML Developer s Guide...

Page 348: ...n modules on an IP phone total ling 180 softkeys Valid for 6735i 6737i 6739i 6755i 6757i and 6757i CT phones The M680i expansion module consists of 16 softkeys You can have up to 3 expansion modules on an IP phone total ling 48 softkeys Valid for 6865i and 6867i phones Note When entering definitions for softkeys in the configuration files the sign must be enclosed in quotes IP Phone Model Softkeys...

Page 349: ...63i 6865i and 6867i in Release 3 3 1 SP4 Group Call Pickup GCP This feature is not supported for the 6735i 6737i 6863i 6865i and 6867i in Release 3 3 1 SP4 idle connected incoming outgoing busy XML idle connected incoming outgoing busy Flash All states disabled Sprecode connected Park connected Pickup idle outgoing Last Call Return idle connected incoming outgoing busy Call Forward idle connected ...

Page 350: ...key12 value 89 softkey12 states outgoing Configuration Example The following example illustrates the use of the softkeyN states parameter and the softkeyN type parameter with a value of empty For clarity purposes only the softkeyN type and softkeyNstates parameters are shown softkey1 type line softkey1 states idle connected softkey3 type dnd softkey3 states idle softkey4 type line softkey5 type em...

Page 351: ...allows a softkey to be removed quickly by deleting the softkey information from the configura tion file Softkey Idle Connected Notes softkey1 Key 1 Key 2 Line displays for softkey1 Key 1 in connected state is the Drop key Idle and connected dis play as applicable softkey2 not used not used Softkey2 is not displayed softkey3 Key 2 not used DND displays for softkey3 Idle displays as applicable softk...

Page 352: ...and the phone waits for you to enter the remaining numbers to dial out For more information about speeddial prefixes see Speeddial Prefixes on page 5 132 You can also create Speeddial keys and edit the keys using the IP Phone keypad For more information about Speeddial keys and editing Speed dial keys see your Model Specific IP Phone User Guide for more infor mation Busy Lamp Field BLF blf BLF Ind...

Page 353: ... configured then by pressing the key 82 automatically activates a service provided by the server The value you enter for this field is dependent on the services pro vided by the server For more information about the Sprecode key see your Model Specific IP Phone User Guide Park park Park Indicates the key is set to be used as a park key to park an incoming call For more information on park see the ...

Page 354: ...ers List on page 5 228 Redial List redial Redial Indicates the key is configured to access the Redial List For more information about the Redial List see your Model Specific IP Phone User Guide Conference conf Conference Indicates the key is configured as a Conference key for local conferenc ing For Sylantro and BroadSoft Servers An Administrator can also enable centralized conferencing on the IP ...

Page 355: ...one Pressing this key automatically sends a Real Time Transport Protocol RTP stream to pre configured multicast addresses without involving SIP signaling For more information about the Paging key see Group Paging RTP Set tings on page 5 84 Empty Not applicable to pro grammable keys or expansion module keys empty Empty Indicates the key is configured to force a blank entry on the IP phone dis play ...

Page 356: ... Key Expansion Module Key Hard Key Parameters on page A 157 4 If applicable enter a label in the Label field 5 If applicable in the Value field enter a value to associate with the softkey For example for a Speeddial value you can enter a number you want to use for the Speeddial key or 12345 as a Speeddial prefix 6 If applicable in the Line field select the line for which you want to associate the ...

Page 357: ...defining the parameter as 0 will cause the 6867i IP phone to retain the defined position of the programmed softkey Using the example above if the collapsed softkey screen parameter is disabled the Home speed dial softkey will retain its position appearing on the third top softkey position on the LCD display For Programmable Keys 9 In the Hard Key field select the programmable key type you want to ...

Page 358: ...meter enabled Park and DND appear on page 1 in softkey positions 4 and 5 Drop Conf and Xfer situated in softkey positions 1 2 and 3 Configuring Collapsed Context User Softkey Screen Use the following procedures to configure the collapsed context user softkey screen Notes The collapsed softkey screen parameter applies to both top and bottom softkeys and is enabled by default When the collapsed soft...

Page 359: ... are configured the screen displays five softkeys and offers a More option to access the remaining softkey By enabling the collapsed more softkey screen parameter in the scenario above the More softkey is removed allow ing the phones to display all six configured softkeys on one screen Note Applicable to the the 9480i 9480i CT 6735i 6737i 6739i 6755i 6757i 6757i CT IP and 6867i IP phones only 01 0...

Page 360: ...ior if six top softkeys or six bottom softkeys are configured Icom CFWD Park LCR Pickup More Services DND Directory Paging Callers More 01 01 14 11 00am L1 Thomas Keller Icom CFWD Park LCR Pickup Home Services DND Directory Paging Callers Lock 01 01 14 11 00am L1 Thomas Keller Default Screen 1 Parameter Enabled Home More Lock More 01 01 14 11 00am L1 Thomas Keller Default Screen 2 ...

Page 361: ...or if a total of 12 softkeys are configured Default Screen 1 Parameter Enabled L1 Thomas Keller 11 40am 13 05 13 Thomas Keller Line 4 Line 5 Line 6 Paging DND Lock Park Pickup CFWD LCR Icom L1 Thomas Keller 11 40am 13 05 13 Thomas Keller Line 4 Line 5 Line 6 Paging DND Lock Park Pickup CFWD LCR Icom Home L1 Thomas Keller 11 40am 13 05 13 Thomas Keller Home Default Screen 2 ...

Page 362: ...wants to display a full 10 digit number as the softkey label instead of a shortened label containing only 7 digits followed by ellipsis characters When a softkey or top softkey is defined as a line the circle in front of the softkey label line icon can be removed using the new line icon disabled parameter When the line icon disabled parameter is set to 1 the line icon will not appear and the label...

Page 363: ...andsets Sim ply press the v key from the idle state to go off hook Then press the y key to go back on hook Duplicate functions can exist in the feature key as there is no filtering or duplicate checking done on the handset or the Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Increase of Displayed Characters for Softkey Line Labels on ...

Page 364: ... security reasons the user must submit the page from the same browser that was used to load the page If the user tries to submit the page from any other IP address the following error displays Error Session invalid Different Client IP Addresses Please reload page Handset Feature Key Functions You can configure the features keys on the 6757i CT handset to perform specific functions using the config...

Page 365: ...rmation on the Callers List see the section Callers List on page 5 228 Transfer xfer Xfer Indicates the key is configured as a Transfer key for transferring calls For more information about the Xfer key see your Aastra IP Phone 6757i CT User s Guide Park park Park Indicates the key is set to be used as a park key to park an incoming call For more information on park see the section Park Pick Up St...

Page 366: ...number in the Directory List to private The Pub lic key allows a number in the Directory List to be sent to the handsets A 6757i CT accepts a maximum of 50 entries with the public attribute For more information about the public private keys see your Aastra IP Phone 6757i CT User s Guide Flash flash Flash Indicates the key is set to generate a flash event when it is pressed or when a feature key is...

Page 367: ...am 3 Select the function for that handset key from the Key Function field 4 Click Save Settings to save the function you selected to the handset key The key programming information is sent to the 6757i Base Station and to all the cordless handsets associated with that Base Station Any key programmed to None does not appear in the handset s list ...

Page 368: ...h applicable keypad key keys 1 through 9 For information on how to configure the press and hold keypad keys using the IP phone UI please refer to the respective phone model s Aastra SIP IP Phone User Guide Use the following procedures to configure the press and hold keypad keys Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Press and H...

Page 369: ... of hard keys 5 6 7 and 11 indicated above in red is not supported Hard keys are only configurable using the configuration files hardkey1 Default type line hardkey2 Default type line hardkey3 Default type redial hardkey4 Default type callers hardkey5 Options Key hardkey6 Hold Key hardkey7 Goodbye Key hardkey8 Default type conf hardkey9 Default type xfer hardkey10 Default type directory hardkey11 P...

Page 370: ...speeddialxfer speeddialconf directory callers redial conf xfer icom phonelock paging hardkeyN value The value you would like to assign to the hard key you are configuring The hardkeyN value parameter can be set for the following key types only speeddial blf sprecode xml park pickup blfxfer speeddialxfer speeddialconf paging hardkeyN line The line associated with the hard key you are configuring Th...

Page 371: ... splash same as the current BLF ring splash but at a lower level to be less intrusive One low volume splash delayed after a delay of x seconds the ring signal that is the same as the current BLF ring splash is played at a lower level When a key is configured for BLF List functionality this parameter controls the ring tone per key The follow ing ring tones are available Ring tone 1 Ring tone 2 Ring...

Page 372: ...tion file and the phone for which he down loads the configuration to already has key types configured on it those key types display in the key list for those keys in addition to the key types specified by the Administrator For example a phone has a Park key and a Pickup key already configured on the phone and the Administrator downloads a configuration file to the phone that has specific key types...

Page 373: ...automatically and pauses for you to enter the remaining number using the keypad on the phone You can configure the Speeddial prefix using the configuration files or the Aastra Web UI Enabling Disabling Ability to Add or Edit a Speeddial Key The IP Phones allow you to set a parameter speeddial edit using the configuration files that allows you to enable or dis able the ability to add a Speeddial ke...

Page 374: ...utton on screen i e red for busy green for idle as well as the LED indicators i e solid for busy and off for idle You can configure a BLF key on the IP Phones using the configuration files or the Aastra Web UI BLF List Setting For use with the BroadSoft BroadWorks Rel 13 or higher platform only The BLF List feature on the IP phones is specifically designed to support the BroadSoft BroadWorks Rel 1...

Page 375: ... the 6867i the BLF states are indicated by the color of the softkey button on screen red of busy yellow for ringing and green for idle as well as the LED indicators i e solid for busy flashing for ringing and off for idle Asterisk BLF Configuration You can enable the BLF feature on Asterisk to enable monitoring for specific extensions BLF on Asterisk is possible through the hint extension paramete...

Page 376: ...e Key Expansion Module Key Hard Key Parameters on page A 157 BLF List URI Settings on page A 194 Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 6755i Key Screen is shown as an example 2 Select a softkey programmable or expansion module key to...

Page 377: ...in Idle mode the menu switches to the page with the BLF key when there is an incoming call to the monitored extension The page is shown for 10 seconds if the call is answered If the call is not answered by the BLF extension the BLF key page will be shown as long as ringing is ongoing When the BLF key page is shown and there is another incoming call on another BLF key on the same page the new call ...

Page 378: ...truncate the label and simply displays as many characters as the area reserved for the label allows The following images provide an example of how the label of a BLF or BLF List softkey defined as Robert Zimmerman Jackson would be displayed in the two modes for the respective phones Notes To minimize the chance of a lot of switching between the Idle screen and the page s with BLF keys it is recom ...

Page 379: ...rt Zi 01 01 14 11 00am L1 John Smith Robert Zim 01 01 14 11 00am 6737i 6757i 6757i CT Primary Display Mode Secondary Display Mode 6739i L1 John Smith 12 45pm Mon Jan 1 John Smith Robert Zimm erman Jack L1 John Smith 12 45pm Mon Jan 1 John Smith Robert Zimm erman Jacks Primary Display Mode Secondary Display Mode 6867i ...

Page 380: ... List Softkeys Use the following procedure to configure the display for blank BLF List softkeys Ring Signal Type for BLF There is a global parameter play a ring splash that controls whether or not a ring splash is played when there is an incoming call on a Busy Lamp Field BLF monitored extension For the 6735i 6737i 6739i 6755i 6757i 6757i CT 6865i and 6867i IP phones you can configure the phone to...

Page 381: ...uring the active call state 8 In call delayed same as Normal delayed but ring splash plays when idle and also during the active call state use the ring splash delay parameter to define the delay 9 In call periodic same as Periodic but ring splash plays when idle and also during the active call state use the ring splash frequency parameter to define the frequency interval 10 In call periodic delaye...

Page 382: ...ing splash is playing In scenarios where multiple keys are configured for periodic ring splashes and multiple BLF targets are ringing only one periodic ring splash for one target will be played While on an active call if the ring audibly enable parameter is enabled and a call is incoming while a periodic ring splash is playing the periodic ring splash will stop allowing the incoming call s ring to...

Page 383: ...ne 1 101 Ring tone 2 102 Ring tone 3 103 Ring tone 4 104 Ring tone 5 105 Ring tone 6 106 Ring tone 7 107 Ring tone 8 108 Ring tone 9 109 Ring tone 10 110 Ring tone 11 111 Ring tone 12 112 Ring tone 13 113 Ring tone 14 114 Ring tone 15 115 Silence Examples To enable ring tone 3 playback for a BLF List monitored extension configured on a soft prg topsoft expmodX key1 add the following parameters in ...

Page 384: ...y the ring tone for extension 1 If ringing stops for extension1 ringing will begin for extension 2 and so on Call waiting tone playback behavior for BLF List monitored extensions is based on the same rules as regular lines but the call waiting tone for BLF List monitored extensions will also be played stopped when paging is activated deacti vated Configuring Ring Splash Settings Use the following ...

Page 385: ...e monitored and once there is any state change with those extensions the key shows the status of the monitored lines The Xfer key allows a call to be transferred to other recipients blindly or con sultatively Configuration Files To configure the BLF subscription period on the IP phones using the configuration files see Appendix A the section Advanced SIP Settings on page A 82 Aastra Web UI 1 Click...

Page 386: ...en the focused line is in the Ringing state pressing the BLF Xfer key forwards the call to the extension uncondi tionally disregarding the status of the monitored extension BLF Xfer and Speeddial When the focused line and the monitored extension are idle pressing the BLF Xfer key causes the phone to go off hook and dial the number of the extension Speeddial Xfer Key Requirements and Functionality ...

Page 387: ...he following in Appendix A to configure a BLF Xfer and Speeddial Xfer key on the IP phone using the configura tion files Softkey Parameters Programmable Key Parameters Expansion Module Parameters softkeyN type softkeyN label softkeyN value softkeyN line softkeyN states prgkeyN type prgkeyN value prgkeyN line expmodN keyN type expmodN keyN label expmodN keyN value expmodN keyN line Top Softkey Para...

Page 388: ...ialing line A Cancel softkey displays on the phone only those phones that have LCDs larger then 3 lines allowing you to abort the conference speeddial if required The message Ringing displays below the number when the far end is ringing The message Conf Unavailable briefly displays when a confer ence is already in progress or when the CT handset is in use The active call is not put on hold when th...

Page 389: ...uration file use speeddialconf as the softkey type Configuring the Speeddial Conf Key Using the Configuration Files To configure the Speeddial Conf key using the configuration files you enter speeddialconf for the key type The follow ing parameters are examples you can use to configure the Speeddial Conf key softkey1 type speeddialconf softkey1 label Sales softkey1 value 5645 softkey1 line 3 Note ...

Page 390: ...ey Programmable Key Keypad Key Feature Key Expansion Module Key Hard Key Parameters on page A 157 Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module Keys 2 In the Type field select Speeddial Conf from the list of options 3 In the Label field enter a key label to assign to the Speeddial Conf key for example Sales 4 In t...

Page 391: ... for the key type For the label enter a key label to assign to the Speeddial MWI key e g Peter For the value enter in the call URI and voicemail URI separated by a semi colon as per the following syntax call URI voicemail URI For example 33123456 3456 0000 domain sip voicemail_peter domain For the line enter the line for which you want to use the key functionality e g 1 through 9 The following par...

Page 392: ...6 0000 domain sip voicemail_peter domain expmod1 key1 line 3 Refer to the following in Appendix A to configure a Speeddial MWI key on the IP phone using the configuration files Configuration Files To set a Speeddial Conf key using the configuration files see Appendix A Softkey Programmable Key Keypad Key Feature Key Expansion Module Key Hard Key Parameters on page A 157 ...

Page 393: ...in Notes As the example above illustrates pauses and DTMF are supported for the call URI Ensure that no spaces are added between the call URI and the voicemail URI when defining the key value If only one URI is provided the value will be used for the voicemail URI and the call URI will be left as undefined 5 In the Line field select the line for which you want to use the key functionality 6 For ph...

Page 394: ...Ensure that no spaces are added between the call URI and the voicemail URI when defining the key value If only one URI is provided the value will be used for the voicemail URI and the call URI will be left as undefined 3 In the Line field press the or to select a line for which to apply to the softkey Valid values are 1 through 9 4 Press Save to save the softkey The softkey applies to your phone i...

Page 395: ... This occurs only if the administrator has configured an ACD auto availability timer as described in ACD Auto Available Timer on page 5 154 The IP phone user can also choose to manually change the phone status to unavailable using the IP Phone UI ACD Auto Available Timer Whenever the IP phone user answers a call or misses a call the server automatically changes the phone s status to unavail able T...

Page 396: ...the ACD Auto Available Timer using the configuration files see Appendix A the section ACD Auto Available Timer Settings on page A 152 Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Depending on your phone model the key configuration screen displays The 6755i Key Screen is shown as an example 2 In the Type field s...

Page 397: ... the Availa ble Unavailable key on the phone UI The server monitors your IP phone status When you set the IP phone to available the server begins distributing calls to your phone When you set the IP phone to unavailable the server temporarily stops distributing calls to your phone The icon that appears next to the ACD softkey or programmable key on the IP Phone UI reflects your current status In t...

Page 398: ...abel assigned to the ACD softkey on your IP phone The login screen appears In this example the ACD softkey accesses the Customer Support phone queue and is labelled Support 2 Press the Log In softkey You are logged into the phone queue Once you log in examine the IP Phone UI and note the following information If your IP phone status is set to available then the server will begin to distribute phon...

Page 399: ...figure a DCP softkey you specify the extension that you want to monitor Then when the monitored exten sion receives a call you press the DCP softkey to pickup intercept it If the monitored extension receives multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are con nected to the call Aastra Web UI 1 Click on Advanced Setti...

Page 400: ...wing procedure to configure Directed Call Pickup using the Aastra Web UI This procedure uses the 6755i IP Phone as an example Notes DCP GCP feature availability is dependant on your call manager On the 6739i you can configure DCP GCP softkey using the IP Phone UI also For more information see the Aastra Model 6739i IP Phone User Guide Configuration Files To set DCP GCP in the configuration files s...

Page 401: ...ype field select Directed Call Pickup 4 In the Label field specify a name for this Directed Call Pickup softkey For example GCP_A 5 In the Value field enter groupcallpickup 6 Click Save Settings to save your changes Note Before using the DCP GCP feature on your phone you must first configure the DCP or GCP key You must identify the extension s or phone number s you want to monitor when configuring...

Page 402: ...key and the DND mode Account Phone Custom using the configuration files or the Aastra Web UI Once you configure DND you can access the DND screen on the IP Phone UI 2 If the monitored extension receives multiple incoming calls simultaneously the phone displays a list of incoming calls 3 Select a call from this list using the UP and DOWN arrow keys Press the Pickup softkey to answer the call you se...

Page 403: ...mode 2 softkey1 type dnd softkey1 states idle connected incoming outgoing busy In the above example softkey 1 is configured for DND for line 1 only with a custom configuration Pressing softkey 1 dis plays DND screens for which you can customize on the phone Note If there is no DND key configured or if it is removed DND is disabled on the IP Phone Configuration Files To set DND in the configuration...

Page 404: ...ts DND ON for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF Custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF for all accounts Notes If there is only one account configured on the phone then the mode setting is ...

Page 405: ...ame2 is configured on Line 2 and Screenname3 is configured on Line 3 The name for the account is dependant on the name specified for the Screen Name parameter at the path Advanced Settings LineN If you do not specify a value for the Screen Name parameter the account name is based on the Phone Number parameter at the path AdvancedSettings LineN If neither the Screen Name nor the Phone Number parame...

Page 406: ...or account 2 Notes If there is no DND key configured or if it is removed DND is disabled on the IP phone If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone Using the Aastra Web UI if you change the DND key mode to Phone all accounts synchronize to the current setting of Account 1 IP Phone UI 1 Use the 3 and 4 ...

Page 407: ... enabled as indicated by a check mark Account 2 has DND disabled as indicated by an X Items 3 and 4 allow you to disable or enable DND on all accounts respectively 3 Use the 4 Change key to enable or disable DND for a specific account or to enable disable DND for all accounts After making the change press 3 Done and then Confirm to save the change Pressing 0 Cancel cancels the attempted change IP ...

Page 408: ...ount 2 Use the RIGHT and LEFT arrow keys to scroll through each account IP Phone UI 1 Press the DND key to toggle DND ON or OFF for all accounts on the phone Toggling to ON enables DND on all accounts on the phone Tog gling to OFF disables DND on all accounts on the phone Use the RIGHT and LEFT arrow keys to scroll through each account Use the RIGHT and LEFT arrow keys to scroll through each accou...

Page 409: ...red on the phone IP Phone UI 1 Press the DND key on the phone The screen displays a list of the accounts on the phone and allows you to enable disable a specific account or all accounts Use the UP and DOWN arrow keys to scroll through the accounts 2 You use the CHANGE key to enable or disable DND for a specific account selected 3 Press DONE to save the change Notes If there is no DND key configure...

Page 410: ...atus bar on the upper right of the screen Pressing the DND key again disables DND on the line in focus turns off the MWI LED and the DND status icon disappears To enable disable DND for another account Press the Services button Press the DND button Press On or Off to enable disable DND for a specific account Use the scroll keys if applicable to scroll through accounts L1 John Smith 401 12 45pm Mon...

Page 411: ... Pressing the DND key again disables DND on the line in focus turns off the MWI LED and the DND status icon disappears To enable disable DND for another account Press the Services button Press the DND button Press On or Off to enable disable DND for a specific account Use the scroll keys if applicable to scroll through accounts Note Enabling DND in Phone mode toggles all accounts on the phone to D...

Page 412: ...r on the upper right of the screen Pressing the DND key again disables DND on the line in focus turns off the MWI LED and the DND status icon disappears To enable disable DND for another account Press the Services button Press the DND button Press On or Off to enable disable DND for a specific account Use the scroll keys if applicable to scroll through accounts L1 John Smith 401 12 45pm Mon Jan 1 ...

Page 413: ...navigation keys 3 Press the 3 navigation key to go back to the Home screen 4 With the account in focus on Home screen press the DND softkey to toggle DND on or off for the account IP Phone UI 1 From the Home screen press the DND softkey to toggle DND on or off for all accounts on the phone Note Enabling DND in Phone mode toggles all accounts on the phone to DND on IP Phone UI 1 From the Home scree...

Page 414: ... BLA group On one single phone multiple BLA DA can be associated with different line appearances Every BLA DA is independent from each other and follows the same rules as a single BLA group As multiple instances of a BLA DA A x line id parameter was defined in draft anil sipping bla 02 txt to present the incoming call to or place an outgoing call on the specified line appearance instance The param...

Page 415: ...Sylantro server the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter for all the phones in the group For exam ple if sip lineN user name is 1010 you would configure BLA on a per line basis for the Sylantro server as follows sip line 1 mode 3 sip line1 user name 1010 for all the phones sip line1 bla number 1010 For ININ Server When c...

Page 416: ...phone Note The original phone number which has the bridged line appearance on other phones will have the sip lineN user name parameter the same as the sip lineN bla number 1010 in the above example on Phone 3 Configuration Files For specific global parameters you can set in the configuration files see Appendix A the section SIP Basic Global Settings on page A 61 Configuration Files For specific pe...

Page 417: ...on Advanced Settings Line N 1 9 In the Line Mode field select the BLA option 2 In the Phone Number field enter the phone number of the IP phone 3 For global configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared across all IP phones For per line configuration of BLA In the BLA Number field enter the Bridge Line Appearance BLA number to be shared on a ...

Page 418: ... Configuring the BLA Subscription Period Use the following procedures to configure the BLA Subscription Period Configuration Files To configure the BLA subscription period on the IP phones using the configuration files see Appendix A the section Advanced SIP Settings on page A 82 Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 In the BLA Subscription Period field ente...

Page 419: ... the BLA along with the registration for its own pri mary appearance number If the IP phone has the primary appearance as a BLA then there is no need for third party regis tration When configuring the BLA feature on a per line basis for third party registration and subscription the third party name must be configured using the sip lineN bla number parameter For third party registration to work eff...

Page 420: ...same BLA account If a normal line has the same user name as the BLA user of another line the phone shows MWI only for the normal line Configuring BLA Support for MWI Using the Configuration Files Use the following procedure to configure BLA support for MWI Note The P Preferred Identity for BLA accounts is also sent for hold unhold messages Notes If you change the setting on this parameter you must...

Page 421: ...you change the setting on this parameter you must reboot the phone for it to take affect Both the sip explicit mwi subscription and sip mwi for bla account parameters must be enabled in order for the MWI subscription for BLA to occur The MWI re subscription for the BLA account uses the value set for the sip explicit mwi subscription period parameter to re subscribe Whether or not the sip mwi for b...

Page 422: ...enabled an error message displays to the LCD on the phone The SCA call bridging feature is disabled by default on all phones You can enable this feature on a global or per line basis using the configuration files only Keys States and LED Behavior There are two new call states on the phones that support SCA bridging Bridge active A bridged call is in progress Bridge held The 3rd party i e non SCA p...

Page 423: ... None Small circle None Seized N A N A Solid Circle Solid Red Progressing outgoing call Empty circle Solid Red Solid Circle Solid Red Alerting incoming call Empty blinking circle Flashing Red N A N A Active Empty circle Solid Red Solid Circle Solid Red Held Reverse empty blinking circle Slow Flashing Red Solid Reverse Circle Slow Flashing Red Hold private Reverse empty blinking circle Slow Flashin...

Page 424: ... Hold Bridge Bridge held Retrieve Bridge State Softkey Image for Local Softkey LED for Local Softkey Image for Remote Softkey LED for Remote Idle Off Off Seized Solid Red Solid Red Progressing outgoing call Solid Red Solid Red Alerting incoming call Flashing Red N A Active Solid Red Solid Red Held Blinking Slow Flashing Red Blinking Slow Flashing Red Hold Private Blinking Slow Flashing Red Blinkin...

Page 425: ...references to configure park pickup statically Park Call Pick Up Parked Call How it Displays on the Phone On the phone UI the static configuration method displays the following When a call comes in and you pickup the handset the default label of Park displays on the first screen of the phone UI After pressing the Park softkey to park the call the default label of Pickup displays on the first scree...

Page 426: ...ckup Static Configuration Using the Configuration Files Use the following parameters to configure park pickup static configuration sprecode pickupsprecode Server Park Values Pickup Values Asterisk 70 70 Sylantro 98 99 BroadWorks 68 88 ININ PBX callpark pickup Configuration Files For specific parameters you can set in the configuration files see Appendix A the section on page A 186 ...

Page 427: ...set a key as Park or Pickup and then specify a customized label to display on the Phone UI specify the state of the park and or pickup keys For 3 Line LCD display phones you can set a programmable key as Park or Pickup Aastra Web UI For 8 and 11 Line LCD Phones 1 Click on Basic Settings Preferences General 2 Enter a server value in the Park Call field to which incoming live calls will be parked No...

Page 428: ...of the softkey as connected When you configure a softkey as Pickup you can configure the state of the softkey as idle outgoing or just idle or just outgoing Note On the 9480i 9480i CT and 6757i 6757i CT the old softkey labeled Pickup has been renamed to Answer This softkey uses the old functionality when you pickup the handset you see a softkey labeled Answer You can then press this key to pick up...

Page 429: ...eN park pickup config 70 70 asterisk prgkeyN type pickup sip lineN park pickup config 70 70 asterisk Sylantro prgkeyN type park sip lineN park pickup config 98 99 sylantro prgkeyN type pickup sip lineN park pickup config 98 99 sylantro BroadWorks prgkeyN type park sip lineN park pickup config 68 88 broadworks prgkeyN type pickup sip lineN park pickup config 68 88 broadworks ININ PBX prgkeyN type p...

Page 430: ...line 1 to park a call On 3 Line LCD phones you can enter a key label at Operation Softkeys and XML Park Pickup Call Server Configuration Values Use the following procedure to configure the park pickup call feature using the Aastra Web UI Note Applicable values depend on the server in your network Asterisk BroadWorks Sylantro ININ See the table below for applicable values Server Park Values Pickup ...

Page 431: ... and apply the changes For CT Handset s 1 Click on Advanced Settings Line 1 you can select any line 2 Under Advanced SIP Settings in the Park Pickup Config field enter the appropriate value based on the server in your network Notes For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 5 189 Leave the park pickup configuration field blank to disable th...

Page 432: ...ickup feature 3 Click on Operation Programmable Keys 6731i Screen 4 Pick a key to configure for parking a call 5 In the Type field select Park Note The Value and Line fields are already configured from the Park Pickup Config field 6 Pick a key to configure for picking up a call 7 In the Type field select Pickup Note The Value and Line fields are already configured from the Park Pickup Config field...

Page 433: ...ne configuration parameter or alternatively define the Park Pickup Config field in the Aastra Web UI By employing the programmable configuration method individual Park and Pickup program IP Phone UI Parking a Call 1 While on a live call press the Park softkey 2 Perform the following for your specific server If the call is parked successfully the response is either a greeting voice confirming that ...

Page 434: ...up_code pickup_dial_code broadworks For example if the parameter is defined as sip lineN park pickup config 68 4200 88 4200 broadworks the dial code 4200 will be automatically dialed out after the 68 park code is sent and the user is connected to the park ing orbit Additionally 4200 will be automatically dialed out after the 88 pickup code is sent and the user is connected to the pickup orbit Paus...

Page 435: ... Web UI 1 Click on Basic Settings Preferences General 2 Enter the park code in the Park Call field to which active calls will be parked e g 68 for BroadSoft BroadWorks 3 Enter the pickup code in the Pick Up Parked Call field e g 88 for BroadSoft BroadWorks 4 Click Save Settings to save your changes 5 Click on Advanced Settings Global SIP or Line 6 Under Advanced SIP Settings in the Park Pickup Con...

Page 436: ...turn Use the following procedures to configure LCR on the IP phones 8 Click on Operation Reset 9 Click on Restart to restart the IP phone and apply the changes Note On the 6739i you can configure a Last Call Return softkey using the IP Phone UI also For more information see the Aas tra Model 6739i IP Phone User Guide Configuration Files For specific last call return lcr parameters you can set in t...

Page 437: ...y Function field select Last Call Return 4 Click Save Settings to save your changes For 3 Line LCD phones 1 Click on Operation Programmable Keys 6753i Screen 2 Pick a key to configure for Last Call Return 3 In the Type field select Last Call Return 4 In the Line field select a line for which to apply the lcr configuration 5 Click Save Settings to save your changes Aastra Web UI ...

Page 438: ...ll Off or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey You can enable different call forwarding rules modes independently for example you can set different phone numbers for Busy All and NoAns modes and then turn them on off individually The following table describes the key and Message Waiting Indicator MWI LEDs when you enable CFWD on the IP Pho...

Page 439: ...nt configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone When configuring a CFWD mode All Busy No Answer for an account you must configure a CFWD number for that mode in order for the mode to be enabled Configuration Files For specific call forwarding parameters you can set in the configuration files see Appendix A the sections Call Forward ...

Page 440: ... Web UI if you make changes to that initial account the changes apply to all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No Answer for each account independently or all accounts On 3 Line LCD phones you can set all accounts to ALL On or ALL Off On the 8 and 11 Line LCD phones you...

Page 441: ... a different specified number such as a cell phone number 8 For each account in the Number field enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state If using the Account mode or Custom mode you can enter different phone numbers for each account Notes If you selected Account mode in step 4 you can enable disable each account or all accou...

Page 442: ...your changes The change takes effect immediately without a reboot Notes If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via the at the path Options Call Forward If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone Using the Aastra Web UI if you change the CFWD key mode ...

Page 443: ...pective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All CFWD Busy and CFWD No Answer are all enabled and or if the account has D...

Page 444: ...ion to OFF 6 Press 4Set to save the change 7 In the CFWD State screen press the 2 navigation keys to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press 4Set to save the change IP Phone UI CFWD State Screen ...

Page 445: ...d is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call if there is no answer 12 Press 4Set to save the change 13 Press 3Done to save all your changes Each time you press 3 Done the following screen displays 14 Press Confirm to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone I...

Page 446: ...ounts on the phone All Forwards all incoming calls for the respective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All CFWD Busy ...

Page 447: ...ff 6 Press the 4Set key to save the change 7 In the CFWD State screen press the 2 navigation key to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press 4Set to save the change IP Phone UI CFWD State Screen C...

Page 448: ...ward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 12 Press 4Set to save the change 13 Press 3Done to save all your changes Each time you press 3Done the following screen displays 14 Press Confirm to confirm the change s each time the Apply Changes screen displays All the same changes are saved to all accounts on the ph...

Page 449: ...ng calls for the respective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All CFWD Busy and CFWD No Answer are all enabled and or ...

Page 450: ...6 Press the 4Set key to save the change 7 In the CFWD State screen press the 2 navigation key to scroll to the CFWD Number screen and press 4Change 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press 4Set to save the change IP Phone UI CFWD State Screen Cfwd...

Page 451: ... forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 12 Press 4Set to save the change 13 Press 3Done to save all your changes Each time you press3 Done the following screen displays 14 Press Confirm to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone for all accounts ...

Page 452: ... the path Options Call Forward If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone Using the Aastra Web UI if you change the CFWD key mode to Phone all accounts synchronize to the current set ting of Account 1 If the BroadSoft BroadWorks Executive and Assistant Services feature is enabled and your phone is conf...

Page 453: ...all No Answer Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take prec edence over CFWD Busy and CFWD NoAns You can also use the following keys if required All Off Disables ...

Page 454: ... BACKSPACE key if required to delete characters 7 Use the DOWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 3 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings ...

Page 455: ...e phone is currently engaged in another call No Answer Enables CFWD NoAns on the phone and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take prec edence over CFWD Busy and CFWD NoAns You can also use the follo...

Page 456: ... to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 3 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 8 Press DONE in the CFWD State Screen to save all changes 9 Press DONE in the CFWD Mode Screen to save all changes Note I...

Page 457: ... has one or more CFWD states disabled as indicated by an X 3 Select an account using the UP and DOWN arrow keys You can also use the following keys if required All Off Key Disables CFWD for all accounts on the phone All On Key Enables CFWD for all accounts on the phone CopytoAll Key Copies all settings for the account you select to all other accounts on the Call Forward Account screen For example ...

Page 458: ... for an account and forwards incoming calls to a specified number if the call has not been answered for a specified number of rings The phone number can be different between accounts Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take prec edence over CFWD Busy and CFWD NoAns You can also use the following keys if required ...

Page 459: ...elete characters 8 Use the DOWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 3 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the ca...

Page 460: ...he phone s front panel The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts con figured on the phone Notes If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via the at the path Options Call Forward If there is only one account configured on the phone then the mode setting is ignored and the phone behave...

Page 461: ...ays 7 Using the keyboard enter the phone number that your phone will call forward to and press Enter 8 If you enter a phone number for the ALL parameter you can press the to automatically copy the same phone number to the BUSY and NO ANSWER phone number fields 9 For the NO ANSWER parameter in the No Rings field select the number of rings you want your phone to perform before call forwarding a call...

Page 462: ... phone number that your phone will call forward to and press Enter 6 If you enter a phone number for the ALL parameter you can press the to automatically copy the same phone number to the BUSY and NO ANSWER phone number fields 7 For the NO ANSWER parameter in the No Rings field select the number of rings you want your phone to perform before call forwarding a call Note If All AND Busy AND NoAns ar...

Page 463: ...ff button to turn the CFWD parameter OFF 6 Press the Phone Number field A pop up keyboard displays 7 Using the keyboard enter the phone number that your phone will call forward to and press Enter 8 If you enter a phone number for the ALL parameter you can press the to automatically copy the same phone number to the BUSY and NO ANSWER phone number fields 9 For the NO ANSWER parameter in the No Ring...

Page 464: ...screen displays for the account you selected 5 Enter forwarding numbers using the dialpad keys for any of the following states All Forwards all incoming calls for the respective account to the specified number Busy Forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Forwards incoming calls to a spec...

Page 465: ...l has not been answered for the specified number of rings Notes Pressing the 2 navigation key moves the selection to the next field checkbox If All and Busy and No Answer are all enabled and or if the account has DND enabled the All settings take precedence over Busy and No Answer Pressing the CopyToAll key copies the call forward number of the Call Forward mode in focus to every Call Forward mode...

Page 466: ... the call has not been answered for the specified number of rings Notes Pressing the 2 navigation key moves the selection to the next field checkbox If All and Busy and No Answer are all enabled and or if the account has DND enabled the All settings take precedence over Busy and No Answer Pressing the CopyToAll key copies the call forward number of the Call Forward mode in focus to every Call Forw...

Page 467: ...screen and suppression of the local directory lookup This parameter is useful in such cases where a call manager will intentionally modify the display name according to a spe cific scenario For example if a Manager forwards an incoming call to an employee the call manager may modify the dis play name to state Manager s Name Caller s Name With the directory lookup suppression pattern parameter conf...

Page 468: ...nfiguring the Display Name Customization Feature Use the following procedures to configure the display name customization feature Notes Pattern matching is only applied for incoming calls and against the From header display name for incoming calls Pattern matching is applied to shared lines Pattern matching is not applied against the display name in the P Asserted Identity PAI header Configuration...

Page 469: ...n enable and disable the Callers List feature using the configuration files When disabled the Callers List does not display on the IP phone UI and the Caller List key is ignored when pressed When enabled you can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers List You can download the Callers List to yo...

Page 470: ...st For any applicable phones the Callers List option on the IP phone is removed from the Services menu and the Caller List key is ignored if pressed by the user Use the following procedures to enable disable the Callers List on the IP phones Using the Callers List Use the following procedure to access and use the Callers List Configuration Files For specific parameters you can set in the configura...

Page 471: ...matically dials the number from the record you selected Note After selecting a number from the Callers List you can edit the number if necessary 4 To delete a record from the Callers List press the Caller record and then press 5 To save a Caller record to the directory press the Caller record and then press the button The Directory displays Check that all of the information from the Callers record...

Page 472: ... the following procedure to create customized Callers List and Services keys on the IP Phone using the configuration files 5 To delete a record from the Callers List highlight the Caller record press the Delete softkey and then the DeleteItem softkey 6 To save a Caller record to the directory highlight the Caller record and then press the Copy softkey Check that all of the information from the Cal...

Page 473: ...indicator does not increment the unanswered calls Use the following procedures to enable disable the Missed Calls Indicator on the IP phones Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List Once you display the Callers List the number New Calls indicator clears Note The phones also include a Missed Calls Message field in a messa...

Page 474: ... the Directory List softkey is ignored when pressed This is an administrator function only If the Directory List is enabled you can view add change and delete entries to from the Directory List using the IP phone UI You can also directly dial a number from the Directory List This is an administrator and user function A public and private softkey can be used when at a line item in the Directory Lis...

Page 475: ...ory List with server directory files To activate this feature you need to add the fol lowing parameters to the configuration files directory 1 company_directory directory 2 my_personal_directory The IP phone recognizes the following characters in a Directory List A valid directory entry has a name a URI number and optional line number and an optional mode attribute all separated by commas If a lin...

Page 476: ...e not already in the phone s NVRAM are added to the NVRAM and flagged as being owned by the server Likewise any entries in the NVRAM that are owned by the server but are no longer in one of the server s directory files are removed from the NVRAM Entries made from the IP phone UI are never touched Directory List Limitations The following table indicates the maximum characters for each line and fiel...

Page 477: ...tem in the Directory List pick up the handset press the key or press a line key The phone automatically dials the Directory List number for you To add a new entry to the Directory List 4 a Press the SAVE key or ADD NEW softkey depending on your model phone at the Directory List header screen and perform step 4 or Press the SAVE key or ADD NEW softkey at a line item and press the DIRECTORY key agai...

Page 478: ...iously configured on your phone to use this feature To configure a Speeddial key see your Model Spe cific User s Guide 9 To exit the Directory List press the DIRECTORY key again the GOODBYE key or the QUIT key depending on your specific phone model From the CT handsets 10 a Press the Public Private softkeys to toggle between making the new entry public or private Note The entry is set to Private b...

Page 479: ...your System Administrator for more information about the picture ID feature 4 Press a number button to dial the number or extension The phone goes off hook and automatically dials the number from the Directory For example pressing the Office button in the screen above dials 2345 automatically from the Directory The outgoing call defaults to using Line 1 IP Phone UI 1 Press the Key The Directory sc...

Page 480: ...ed to the Directory 12 Press the to return to the previous menu or press the to return to the idle screen IP Phone UI 1 Press the Key The Directory screen displays 2 Use the and keys to navigate the list to look for an entry or Press the button 3 Press the entry you want to edit The single entry screen displays 4 Press the number and or label that you want to edit and press the button 5 Edit the N...

Page 481: ...ays 2 Use the and keys to navigate the list to look for an entry or Press the button For a procedure on using the search button see Using the Search Feature in the Directory on page 5 238 3 Press the entry for which you want to delete a number label The single entry screen displays 4 Press the button All of the Numbers Labels associated with this entry display on the screen 5 Press the button next...

Page 482: ...pain Office and the directory digits match parameter is configured directory digits match 9 the phone will take the last 9 digits of the incoming number 34555123456 and match it to the contact in the directory and display the following on the phone Spain Office 34555123456 Configuring Local Directory Loose Number Matching Use the following procedures to configure local directory loose number match...

Page 483: ...ted with them The phone displays up to 99 voicemails for an account even if the number of voicemails exceeds the limit Registered account numbers URIs that exceed the length of the screen either with or without the voicemail icon and the message count are truncated with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messa...

Page 484: ...nu 2 From the Services menu select Voicemail 3 Use the 5 and 2 to scroll through the line items in the Voicemail List 4 When you have selected a line item press the key 4 key or press a line softkey to make an outgoing call using the voicemail access phone number associated with the line for which the voicemail account is registered From a selected item in the Voicemail list you can also lift the ...

Page 485: ...g messages the line s corresponding softkey will display only the envelope icon or voicemail icon for the 6867i beside the softkey s label i e no indication of the number of pending messages Additionally the softkey s LED will be illuminated if available The parameter is set to 0 no visual indicators by default Configuring SCA Voicemail Visual Indicators Use the following procedure to configure th...

Page 486: ... plan parameter introduces new alphanumeric characters that control the masking of the PIN and The following is an example value of the new configuration parameter 11 1XXX 5555 72 1XXX 73 1XXX where 1XXX will mask any PINs that are 4 digits long and start with 1 This parameter value should lead to the following masking Entered digits 11 1234 5555 will lead to INVITE to this number but 11 5555 is s...

Page 487: ...hones AastraIPPhoneTextScreen for Text screens AastraIPPhoneFormattedTextScreen for Text screens Creates a screen of text that wraps appropriately Creates a formatted screen of text specifies text alignment text size text static or scrolling AastraIPPhoneInputScreen for User Input screens AastraIPPhoneInputScreen Time and Date Attributes for User Input screens Creates screens for which the user ca...

Page 488: ...nly Allows you to change the behavior of the scrolling and mimic the behavior of the 6757i the arrow keys move the selected item one by one Use with XML object See the Aastra XML Developer s Guide yes no Default no Note 6739i Only XML Scroll Up and Scroll Down Tags Supports the new tags scrollUp and scrollDown that are triggered when the scrolling reaches the top or the bottom of the menu items Us...

Page 489: ...crolling of each status message on the phone The default time is 5 seconds for each message to display before scrolling to the next mes sage You can configure this option via the configuration files or the Aastra Web UI You can use the following to set the scroll delay for status messages xml status scroll delay via the configuration files Status Scroll Delay seconds via the Aastra Web UI Changes ...

Page 490: ... return a response after accepting the HTTP GET connection If the far side accepts the GET connection but never returns a response it blocks the phone until it is rebooted If you enter a value greater than 0 for this parameter the phone times out and will not be blocked For more information about configuring this parameter see Appendix A the section XML Settings on page A 114 XML Push Requests In ...

Page 491: ... application an administrator can configure the IP phone to use the application using the configura tion files or the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section XML Settings on page A 114 Aastra Web UI For 8 and 11 Line LCD phones 1 Click on Operation Softkeys and XML 2 Select a key from keys 1 through 20 3 In the Typ...

Page 492: ... applied to the IP phone immediately When the XML application is pushed to the phone via an HTTP POST a host IP address or DNS server is required 9 Click on Advanced Settings Configuration Server 10 In the XMLPush ServerList ApprovedIPAddresses field enter the host IP address and or DNS server You can enter multiple IP address and or DNS servers separated by commas In the example in Step 8 the ill...

Page 493: ...he XML Application Title is Aastra Telecom 7 Click Save Settings to save your changes The XML application is applied to the IP phone immediately When the XML application is pushed to the phone via an HTTP POST a host IP address or DNS server is required 8 Click on Advanced Settings Configuration Server 9 In the XML Push ServerList Approved IP Addresses field enterthe host IP address and or DNS ser...

Page 494: ...rvices follow the prompts as appropriate 4 To exit from the Custom Features screen press the XML programmable key again For the 6739i 1 Press Services key on the phone 2 Press Custom Features 3 Use the and keys to scroll through the line items in a menu driven and directory Custom Features screen Message services display to the screen after selecting the Custom Features option For user input servi...

Page 495: ...V file It is also triggered when the phone establishes the second leg of a 3 way call For more information see Action URI Connected on page 5 260 Disconnected Specifies the URI that the phone executes a GET on when it transitions from the incoming outgoing calling or connected state into the idle state For more information see Action URI Disconnected on page 5 261 XML SIP Notify Specifies the URI ...

Page 496: ...LDURATION CALLDIRECTION REGISTRATIONSTATE REGISTRATIONCODE action uri disconnected Disconnected LINESTATE LOCALIP For more information see Action URI Disconnected on page 5 261 action uri xml sip notify XML SIP Notify LOCALIP For more information see XML SIP Notify Events on page 5 263 action uri poll Poll For more information see Polling Action URIs on page 5 259 action uri poll interval Interval...

Page 497: ...billing applications IP Address associated with registered phone onhook REMOTENUMBER Remote number associated with incoming caller outgoing caller DISPLAYNAME Display name associated with incoming caller SIPUSERNAME Username associated with registered phone incoming caller outgoing caller INCOMINGNAME Name associated with incoming caller CALLDURATION Note This variable allows for enhanced informa ...

Page 498: ...files or the Aastra Web UI Note If the phone cannot find the Action URI you specify it returns a NULL response For example http 10 50 10 140 outgoing pl number Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Action URI Settings on page A 116 Aastra Web UI 1 Click on Advanced Settings Action URI 2 Enter an XML URI for a startup event in ...

Page 499: ...s Note For an incoming call event use the associated variables indicated in the table Action URIs and Associated Variables on page 5 254 6 Enter an XML URI for an outgoing call event in the Outgoing Call field For example http 10 50 10 140 outgoing php number REMOTENUMBER This parameter specifies the URI for which the phone executes a GET on when an outgoing call event occurs Note For an outgoing ...

Page 500: ... configure the polling Action URI on the IP Phones action uri poll action uri poll interval Configuring Polling Action URI via the Aastra Web UI Use the following procedure to configure polling Action URI using the Aastra Web UI 12 Optional You can poll a URI at specific intervals on the phones For more information about polling Action URIs see Polling Action URIs on page 5 259 13 Click Save Setti...

Page 501: ...t or the variable if defined Example In the configuration files you can enter the following action uri connected http www example com connect php An Administrator can enable the Connected Action URI feature using the configuration files or the Aastra Web UI Limitations During SLA calls the phone uses the Action URI Connected parameter when the line is seized before the caller dials out SCA and BLA...

Page 502: ...und the phone executes a GET on the URI The following table lists the applicable values for the LINESTATE variable Aastra Web UI 1 Click on Advanced Settings Action URI 2 In the Connected field enter a valid URI for which the phone executes a GET on when it goes into the connected state Leaving this field empty disables the Action URI Connected feature For example http www example com connect php ...

Page 503: ...configuration files or the Aastra Web UI Configuring the Action URI Disconnected Feature Use the following procedure to configure the Action URI Disconnected feature on the phone CONNECTED Parties are talking Call was successful CLEARING Call was released but not acknowledged N A Note If you enable the Action URI Disconnect feature by specifying a URI the URI is called when any disconnect event oc...

Page 504: ...phone executes a GET on when it transitions from the incoming outgoing call ing or connected state into the idle state Leaving this field empty disables the Action URI Disconnected feature For example http fargo ana aastra com disconnected xml state LINESTATE The following table lists the applicable values and descriptions for the LINESTATE 3 Click Save Settings to save your settings LINESTATE Val...

Page 505: ... SampleTextScreen xml after reception of the SIP NOTIFY Example of a SIP NOTIFY without XML Content NOTIFY sip 200 10 30 100 103 5060 SIP 2 0 Via SIP 2 0 UDP 10 30 100 103 5060 branch z9hG4bK7bbc1fac rport From sip 201 10 30 100 103 5060 tag 81be2861f3 To Jacky200 sip 200 10 30 100 103 5060 Contact sip 201 10 30 100 103 Call ID 59638f5d95c9d301 CSeq 4 NOTIFY Max Forwards 70 Event aastra xml Conten...

Page 506: ...ng parameter in the configuration files sip xml notify event If the content is missing in the SIP NOTIFY message received by the phone the phone automatically uses the value you specify for the following parameter action uri xml sip notify Enabling Disabling XML SIP NOTIFY Using the Aastra Web UI Use the following procedure to enable disable the XML SIP NOTIFY feature in the Aastra Web UI Configur...

Page 507: ...Note To ensure the SIP NOTIFY is coming from a trusted source it is recommended that you enable the Whitelist feature Whitelist Proxy param eter on the IP phone If enabled and the phone receives a SIP NOTIFY from a server that is NOT on the whitelist i e untrusted server the phone rejects the message 3 Click Save Settings to save your changes Aastra Web UI 1 If the content is missing in the SIP NO...

Page 508: ...le if the administrator specifies an XML softkey with the value http 10 50 10 140 script pl name SIPUSERNAME This softkey executes a GET on http 10 50 10 140 script pl name 42512 assuming that the sip username of the specific line is 42512 You can configure the XML softkey URI variables via the configuration files or the Aastra Web UI Configuring XML Softkey URIs Use the following procedures to co...

Page 509: ... field enter the URI that the phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUSERNAME SIPAUTHNAME PROXYURL LINESTATE LOCALIP REMOTENUMBER DISPLAYNAME SIPUSERNAME INCOMINGNAME CALLDURATION CALLDIRECTION 6 Click Save Settings to save your changes Aastra Web UI For 3 Line LCD phones 1 Clic...

Page 510: ... the voicemail option redial script xfer script conf script icom script voicemail script An Administrator can configure the XML key redirection URI parameters using the configuration files only 4 In the Value field enter the URI that the phone performs a GET on when the key is pressed For example http 10 50 10 140 script pl name SIPUSERNAME Note You can use the following variables in the URI SIPUS...

Page 511: ...ook and in idle mode the offhook idle timer starts When this timer expires the phone applies dial tone and moves to the off hook dialing state which then destroys the XML application that was being displayed With the off hook interaction feature you can set an auto offhook parameter that determines whether or not the phone is prevented from entering the off hook dialing state if the handset is off...

Page 512: ...T associated with the XML application cannot be used when the phone is locked Also XML Get Requests override the locked feature on the phone so that any softkey pressed by the user that initiates a Get Request continues to get sent To allow the overriding of the locked phone for XML applications the System Administrator must enter the following parameter in the configuration files xml lock overrid...

Page 513: ...lays disconnected screen plays busy tone displays Call Terminated message on the screen the line not in focus plays busy tone 2 or more lines active and far end disconnects the line in focus displays disconnected screen plays busy tone displays Call Terminated message on the screen for 5 seconds When 5 second times out the busy tone stops the disconnected screen disappears 2 or more lines active a...

Page 514: ... is on hold is disconnected Disconnect from an active conference call while allowing the other callers to remain connected Ability to create N way conference Join two active calls together into a conference call Incoming or outgoing active call can join any of the existing conferences If the administrator does not configure centralized conferencing then the IP phone uses localized conferencing by ...

Page 515: ...e leave this field empty blank To enable SIP centralized conferencing on the IP phone do one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the fol lowing conf Sylantro server or Conference BroadSoft server By setting this field to conf or Conference you specify conf proxy_server _address p...

Page 516: ...o one of the following actions If you have specified a proxy server registrar server then to reach the media server via the proxy server set this field to one of the fol lowing conf Sylantro server or Conference BroadSoft server By setting this field to conf or Conference you specify conf proxy_server _address proxy_port To reach the media server using a different address port than that specified ...

Page 517: ...Initiates an offhook action uri when it is answered Initiates an onhook action uri at call termination Creates a caller list entry This feature is disabled by default You can enable the SIP Join feature by setting the sip join support parameter in the configuration files Limitations of the SIP Join Feature The following are limitations of the SIP Join feature Not applicable to a conference call al...

Page 518: ...tion as defined in RFC 2617 The HTTP client supports digest authentication the HTTP server does not the HTTP server supports basic authentication This feature allows the phones to interoperate with BroadSoft s CMS phone configuration tool Using the configuration files you can enable disable the following parameter to display a LOG IN softkey which allows the HTTP HTTPS server to perform digest aut...

Page 519: ... The phone sends the default username of aastra and the default password of aastra to the server The server sends the default profile to the phone This profile includes the information http digest force login 1 When the phone receives the profile it displays the Log In key on the IP Phone UI s idle screen 4 Press the Log In key to displays the username password screen Note On the 8 and 11 Line LCD...

Page 520: ...ge 1 List 1 and List 2 Page 2 List 3 and List 4 Page 3 List 5 and List 6 To use the M675i press the function key for the page you want to display to the LCD page 1 page2 or page 3 and press the applicable softkey You can customize the headings on each M675i Expansion Module screen using the configuration files You use the fol lowing parameters to customize the column headings List 1 List 2 BLF 200...

Page 521: ...e2left expmod2page2right expmod2page3left expmod2page3right Expansion Module 3 3 pages expmod3page1left expmod3page1right expmod3page2left expmod3page2right expmod3page3left expmod3page3right The following is an example of configuring Expansion Module 1 column headings expmod1page1left Personnel Ext expmod1page1right Operations Ext expmod1page2left Marketing Ext expmod1page2right Logistics Ext exp...

Page 522: ...izing the M675i Expansion Module Column Display Configuration Files For specific parameters you can set in the configuration files see Appendix A the section Customizing M675i Expansion Module Column Display on page A 208 Page 1 Screen Personnel Ext Operations Ext Marketing Ext Logistics Ext Engineering Ext Shipping Ext Page 2 Screen Page 3 Screen ...

Page 523: ... Auto discovery Using mDNS page 6 9 Single Call Restriction page 6 9 Missed Call Summary Subscription page 6 10 As Feature Event Subscription page 6 11 Blacklist Duration page 6 13 Whitelist Proxy page 6 15 Transport Layer Security TLS page 6 16 802 1x Support page 6 20 Symmetric UDP Signaling page 6 25 Symmetric TLS Signaling page 6 25 Removing UserAgent and Server SIP Headers page 6 26 GRUU and ...

Page 524: ...3 Reject INV or BYE when Unsupported Value in REQUIRE Header page 6 34 XML URI for Key Press Simulation page 6 34 Domain Name System DNS Server Pre caching Support page 6 36 Configurable DNS Maximum Cache TTL page 6 40 Configurable Transport Protocol for SIP Services and RTCP Summary Reports page 6 41 Configurable Alphanumeric Input Order for Username Prompts page 6 41 Active Voice over IP VoIP Re...

Page 525: ...r remains on the server blacklist The IP phone avoids sending a SIP message to a failed server if another server is available for this amount of time Whitelist Proxy Allows you to configure the phone to either accept or reject call requests from a trusted proxy server Transport Layer Security TLS Allows you to enable or disable the use of Persistent Transport Layer Security TLS Persistent TLS sets...

Page 526: ... length of a SIP packet by using the compact form This feature is in accordance with Compact SIP Headers defined in RFC 3261 Reject INV or BYE when Unsupported Value in REQUIRE Header The IP Phones support a parameter that allows you to enable or disable the rejection of an INV or BYE with a 420 Bad Extension if the INV or BYE contains an unsupported value in the REQUIRE header XML URI for Key Pre...

Page 527: ...one UI The following two configurable headers send this information to the call server Aastra Mac mac address Aastra Line line number The MAC address is sent in uppercase hex numbers for example 00085D03C792 The line number is a number between 1 and 9 The following parameters allow you to enable disable the sending of MAC address and line number to the call server sip send mac sip send line These ...

Page 528: ...Message field by checking the check box Disable this field by unchecking the box 3 Enable the Send Line Number in REGISTER Message field by checking the check box Disable this field by unchecking the box 4 Click Save Settings to save your settings Note The session prompts you to restart the IP phone to apply the configuration settings 5 Select Operation Reset and click Restart ...

Page 529: ...fer determines how the semi attended transfer is completed The following table shows how the old and new parameters work together On the transferor phone the REFER request will always be sent to the transferee Configuring SIP Message Sequence for Semi Attended Transfer Configuration Files For the specific parameter you can set in the configuration files for enabling disabling the blind transfer me...

Page 530: ...rements after each faulty boot When the counter reaches a predetermined value it forces Web recov ery mode The counter is reset to zero upon a successful boot The predetermined value is set using the following parameter in the configuration files max boot count A zero 0 value disables this feature The default value is 10 You can configure the boot sequence recovery mode parameters using the config...

Page 531: ...ture is disabled set to 0 only one call can be active at a time either from the base unit or from the handset When this feature is disabled and you make an active call on either the base unit or the handset any other attempt to make an active call is put on hold Also when this feature is disabled more than one call can negotiate complex audio codecs since only a single call is decoding audio at a ...

Page 532: ...hone C When phone A calls phone B the server forwards the call to phone C With this feature phone B receives notification from the server that the call was forwarded and the missed calls indicator is incremented on phone B An Administrator can configure this feature on a global or per line basis using the configuration files Configuration Files For the specific parameters you can set in the config...

Page 533: ...ion about CFWD and DND account configuration see Chapter 3 the section Account Configuration on page 3 27 If the key is custom configured a screen displays on the phone allowing the user to choose the account to apply DND or CFWD For information about CFWD and DND custom configuration see Chapter 3 the section Account Configura tion on page 3 27 A solid Message Waiting Indicator MWI indicates if o...

Page 534: ... event subscription period Configuring As Feature Event Subscription Using the Aastra Web UI Use the following procedure to enable disable the server side as feature event on the IP Phone using the Aastra Web UI Notes If DND and CFWD are configured to use Account mode on the IP Phone pressing the DND and CFWD keys apply to the account in focus as described in Chapter 3 the section Account Configur...

Page 535: ... blacklist If all servers are on the blacklist then the IP phone attempts to send the message to the first server on the list You can specify how long failed servers remain on the blacklist in the IP phone s configuration file or in the Aastra Web UI The default setting is 300 seconds 5 minutes If you set the duration to 0 seconds then you disable the blacklist feature 4 Click on Advanced Settings...

Page 536: ... you can set in the configuration files for setting Blacklist Duration see Appendix A the section Blacklist Duration Setting on page A 211 Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 In the Blacklist Duration field specify the length of time in seconds that a failed server remains on the server blacklist The IP phone avoids sending a SIP message to a failed server...

Page 537: ...d an update is triggered if required 200 OK responses to REGISTER requests if the peer s IP address is not currently in the whitelist 200 OK responses to INVITE requests if the peer s IP address is not currently in the whitelist INVITE requests from untrusted proxy servers Configuring Whitelist Proxy Using the Configuration Files You use the following parameter to configure the whitelist proxy fea...

Page 538: ...TLS is a protocol that ensures communication privacy between the SIP phones and the Internet TLS ensures that no third party may eavesdrop or tamper with any message Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 The Whitelist Proxy field is disabled by default To enable this field check the box When this feature is enabled an IP phone accepts call requests from a tr...

Page 539: ...ent TLS connections only Administrators can configure this keep alive feature using the parameter called sip persistent tls keep alive When this feature is configured the phone will send keep alive pings to the proxy server at configured intervals The keep alive feature for persistent TLS connections performs the following functionalities After a persistent TLS connection is established or re esta...

Page 540: ...s sip transport protocol sips persistent tls sip persistent tls keep alive sip send sips over tls sips root and intermediate certificates sips local certificate sips private key sips trusted certificates Configuration Files For the specific parameters you can set in the configuration files for setting TLS see Appendix A the section Transport Layer Security TLS Settings on page A 89 ...

Page 541: ...e Use the following procedure to configure TLS using the Aastra Web UI Aastra Web UI 1 Click on Advanced Settings Global SIP Advanced SIP Settings 2 In the Transport Protocol field select TLS or Persistent TLS Note If configuring Persistent TLS you must go to Advanced Settings Global SIP Basic Network Settings and configure the Outbound Proxy Server and Outbound Proxy Port parameters 3 Click Save ...

Page 542: ...ishes between the clients based on their MAC address Factory default and recovery mode deletes all certificates and private keys and sets the EAP type to disabled You can configure the 802 1x feature on the IP phone using the configuration files the IP Phone UI or the Aastra Web UI 5 Enter the certificate file names and the private key file name in the appropriate fields The Root and Intermediate ...

Page 543: ...g the 802 1x Protocol Using the IP Phone UI Use the following procedure to configure the 802 1x Protocol on your phone using the IP Phone UI Configuration Files For the specific parameters you can set in the configuration files for setting 802 1x support see Appendix A the section 802 1x Support Settings on page A 94 Note If configuring 802 1x using the IP Phone UI the certificates and private key...

Page 544: ...7 Press Done on 8 and 11 Line LCD phones or Press Set on 3 Line LCD phones 8 To configure MD5 select EAP MD5 Settings 9 Select Identity 10 Enter the identity or username used for authenticating the phone 11 Use the keys as applicable while entering the username then press Done 8 and 11 Line LCD phones or Press Set 3 Line LCD phones 12 Enter the password used for authenticating the phone 13 Use the...

Page 545: ...d and then press the text box to enter the password used for authenticating the phone Note You must restart the phone for the 802 1x authentication parameters to take affect 11 Navigate to the Options screen and press Restart to restart the phone IP Phone UI 1 Press to enter the Options List 2 Press the Advanced softkey 3 Enter the Administrator password using the keypad Default is 22222 4 Select ...

Page 546: ...MD5 Valid values are Disabled Default EAP MD5 and EAP TLS 3 In the Identify field enter an Identity for the IP phone for which you are configuring 802 1x For example phone1 4 In the MD5 Password field enter a password used for the MD5 authentication of the phone For example password1 5 Click Save Settings to save your changes To configure EAP TLS 1 Click on Advanced Settings 802 1x Support 1 In th...

Page 547: ...signaling for outgoing TLS SIP messages by default When symmetric TLS is enabled the IP phone uses port 5061 as the persistent TLS connection source port Administrators can manually disable symmetric TLS signaling using the IP phone s configuration files When you disable symmetric TLS signaling the IP phone chooses a random persistent TLS connection source port from the TCP range i e 49152 65535 f...

Page 548: ...he configuration files sip user agent Setting this parameter allows you to enable or disable the addition of the User Agent and Server SIP headers from the SIP stack You can configure this feature using the configuration files only Configuring UserAgent Server SIP Headers You use the following parameter to specify whether the UserAgent and Server SIP header is added to the SIP stack sip user agent...

Page 549: ...ese numbers External numbers Eternal numbers dialed using a Speed Dial key Billing Codes Implementation Notes Note the following implementation information IP phone users may enter a 2 9 digit billing code Billing codes may not start with either 0 Operator or 9 external calls When using Sylantro Click to Call IP phone users select a billing code from a pull down menu When placing a call a secondar...

Page 550: ...Billing codes are not required for the following two types of calls Emergency calls E911 Calls between extensions Configurable DNS Queries The Domain Name System DNS is the way that Internet domain names are located and translated into Internet Protocol addresses A domain name is a meaningful and easy to remember identifier for an Internet address The lists of domain names and IP addresses are dis...

Page 551: ...t aastra com then 1 If the NAPTR record is returned empty the phone will use the default value _sip _udp test aas tra com for the SRV lookup 2 If the NAPTR record is returned test aastra com SIP D2U _sip _udp abc aastra co m the phone will use _sip _udp abc aastra com for the SRV lookup 3 If the NAPTR record is returned test aastra com SIP D2T _sip _tcp test aastra com where the service typeTCP mi...

Page 552: ...ocal ring tone Upon receiving a 180 response the phone now generates a local ring tone unless it is receiving an early media flow If the phone receives any subsequent 180 responses it regenerates the local ring tone unless it is receiving early media flow Enable Microphone During Early Media The phones now allow Administrators to enable or disable the microphone during early media by configuring t...

Page 553: ... Phones support the receiving of the Reason Header Field in a SIP CANCEL message as described in RFC3326 This allows a call that is answered from somewhere else to still display in the Callers List Also the missed calls indicator and counter do not change Limitation If the call is answered somewhere else the duration of the call does not display in the Callers List Call Failed Message Administrato...

Page 554: ...and Allow Event headers using the following parameter in the configuration files sip notify opt headers Enabling Disabling Optional Allow and Allow Event Headers Use the following procedure to enable disable Allow and Allow Event headers Configurable SIP P Asserted Identity PAI The IP Phones support a private extension to SIP for Asserted Identity within trusted networks as defined in RFC 3325 Thi...

Page 555: ...n the length of a SIP packet by using the compact form This feature is in accordance with Compact SIP Headers defined in RFC 3261 For example the following SIP header is the long format Via SIP 2 0 UDP 10 50 91 2 5060 branch z9hG4bK571ebe0c rport 5060 received 10 50 91 2 From Unknown sip Unknown 10 50 91 2 tag as19d00fc8 To sip 1106 10 50 110 54 5060 transport udp tag 916699998 Call Id 73cad545680...

Page 556: ...e just as if the physical hard key softkey or programmable key were pressed on the phone When the Key URI event is sent from the server to the phone the phone initiates the event as if the key was physically pressed If the key is not present on the phone hard key or not available softkey or programmable key when the phone receives the URI the event is discarded If you are in the process of changin...

Page 557: ...eys 1 to n valid softkeys depend on the number of physical softkeys on the expansion module Key ExpMod3SoftKey1 to Key ExpMod3SoftKey n Expansion module 3 soft keys 1 to n valid softkeys depend on the number of physical softkeys on the expansion module Volume Key Key VolDwn Volume Decrease Key Key VolUp Volume Increase Key Feature Keys Key Xfer Transfer Key Key Conf Conference Key Key Services Ser...

Page 558: ... high availability of services There are two methods used to configure DNS pre caching on the IP phone Configure a unix style host file used instead of a DNS A query to resolve hostnames to IP addresses The host file is downloaded and cached on the IP phone Configure DNS SRV queries for geographic redundancy and failover The configured SRV entries are used to pre load the DNS cache on the IP phone...

Page 559: ...ate a blank text file 2 Enter the IP addresses of the DNS servers in your local network For example 1 2 3 4 server1 5 6 7 8 server2 9 0 1 2 server3 Note Ensure each line uses a Carriage Return CR or Carriage Return Line Feed CRLF to terminate the line 3 Save the file as filename txt For example hostfile txt 4 Using a text based editing application open the aastra cfg file for the phone s for which...

Page 560: ...he weight value is a ratio compared to the weight of other records with the same name and priority value In the following example both the priority and weight fields are used to provide a combination of load balancing and backup service Example sip dns srv1 name _sip _udp example com sip dns srv1 priority 10 sip dns srv1 weight 60 sip dns srv1 port 5060 sip dns srv1 target bigbox example com sip d...

Page 561: ... resorting to live DNS query if there is no local match For example the following hostfile text uses IP addresses that are used in the DNS server queries hostfile txt 192 168 2 3 bigbox example com 192 168 3 4 smallbox1 example com 192 168 8 1 smallbox2 example com 47 28 05 69 backupbox example com Use the following procedure in the configuration files to configure DNS server query support for the...

Page 562: ...535 Default is 0 For example sip dns srv1 priority 10 After this parameter is downloaded from the configuration server to the phone the phone uses the DNS server with the lowest numbered priority first to perform DNS lookups 4 Enter the parameter sip dnx srvX weight where X is a value from 1 to 4 Enter a value for the DNS server weight Valid values are 0 to 65535 Default is 0 For example sip dns s...

Page 563: ... of the keypad input order during user name prompts By default keypad input order during username prompts changes from uppercase letters to the respec tive digit and then to lowercase letters with each successive press of the key For example when pressing 2 on the key pad the following will be input with each successive press Note The parameter sip symmetric udp signaling is effective when the tra...

Page 564: ...e alphanumeric input order parameter is applicable to the following username prompts as displayed on the phone s UI HTTPS Login User Name SIP User Name SIP Display Name SIP Auth Name FTP User Name Use the following procedure in the configuration files to configure the keypad input order for username prompts of Presses Letter Number 1 2 2 A 3 B 4 C 5 a 6 b 7 c Note The parameter is set to 0 upperca...

Page 565: ... the active VoIP recording feature is disabled A whitelist can also be configured for RTP SRTP packet destination authentication using the recording destinationN parameters where N is a number from 1 to 6 These parameters are used to specify trusted IP addresses corresponding to the destination where the RTP SRTP packets should be sent The IP phone will check to see if the destination IP addresses...

Page 566: ...p 8 and 11 Line LCDS Normal Call Conference Call Recording Icons L1 Lewis Button 12 45pm Mon Jan 1 Home DND Call Forward Hold Conf Mute Martin Croft 402 00 53 Transfer L1 Lewis Button 12 45pm Mon Jan 1 Home DND Call Forward Hold Leave Mute Martin Croft 402 Dave Brundle 404 6739i Normal Call Conference Call Recording Icons 6867i Normal Call Conference Call Recording Icons ...

Page 567: ...phone The sip execassist filter call prefix parameter is used to identify the prefix of the Alerting Custom Calling Line ID Name of a filtered call The Alerting Custom Calling Line ID Name as configured in the BroadWorks Web portal should follow the format prefix Identifier Executive Name Warning The recording icon is displayed on the IP phones to indicate the recording session is active and that ...

Page 568: ... ability to easily activate and deactivate the Executive Call Filtering feature Filter Softkey for the Executive s Phone The Executive s phone requires that only one Filter softkey be configured The Filter softkey s value can either be left undefined which will toggle the Executive Call Filtering settings on the call manager via the SIP SUBSCRIPTION NOTIFY mechanism or it can be defined using the ...

Page 569: ...r the line setting enter the line number for which you want to use the key functionality The following parameters are examples you can use to configure the Filter softkey on the Executive s phone For Softkeys softkey1 type filter softkey1 label Filter softkey1 value 61 61 softkey1 line 1 Notes If the Deactivation FAC is not specified after the semi colon e g 61 the phone will ignore the semi colon...

Page 570: ...essed again Executive Call Filtering for the applicable Executive will deactivate and the softkey s corresponding LED will turn off Alternatively a single Filter softkey can be configured without a defined key value If this is the case the Assistant will be able to manually activate and deactivate Executive Call Filtering for each associated Executive through the phone s UI In this scenario as onl...

Page 571: ...s corresponding to multiple Execu tives on the Assistant s phone For Softkeys softkey1 type filter softkey1 label Filter Stefan softkey1 value 4100 softkey1 line 1 softkey2 type filter softkey2 label Filter John softkey2 value 4101 softkey2 line 1 For Programmable Keys prgkey1 type filter prgkey1 value 4100 prgkey1 line 1 prgkey2 type filter prgkey2 value 4101 prgkey2 line 1 For Top Softkeys topso...

Page 572: ...enarios only the Destination Address will need to be manually entered using the keypad Executive Assistant Initiate Call FAC followed by the Executive s Address an asterisk and then the Destination Address e g 644052 4059 In such scenarios addresses will not need to be manual entered and the phone will automatically initiate the call to the target phone on behalf of the Executive Configuring the I...

Page 573: ...you can use to configure multiple Initiate Call Speeddial softkeys For Softkeys softkey1 type speeddial softkey1 label Init softkey1 value 64 softkey1 line 1 softkey2 type speeddial softkey2 label Init2 softkey2 value 644052 softkey2 line 1 softkey3 type speeddial softkey3 label Init3 softkey3 value 644052 4059 softkey3 line 1 For Programmable Keys prgkey1 type speeddial prgkey1 value 64 prgkey1 l...

Page 574: ...pe speeddial topsoftkey3 label Init3 topsoftkey3 value 644052 4059 topsoftkey3 line 1 For Expansion Module Softkeys expmod1 key1 type speeddial expmod1 key1 label Init expmod1 key1 value 64 expmod1 key1 line 1 expmod1 key2 type speeddial expmod1 key2 label Init2 expmod1 key2 value 644052 expmod1 key2 line 1 expmod1 key2 type speeddial expmod1 key2 label Init3 expmod1 key2 value 644052 4059 expmod1...

Page 575: ...n on the IP phones and provides methods an administrator can use to store encrypted files to a server Topics This chapter covers the following topics Topic Page Encrypted Files on the IP Phone page 7 2 Configuration File Encryption Method page 7 2 Procedure to Encrypt Configuration Files page 7 3 Vendor Configuration File Encryption page 7 4 ...

Page 576: ...to create an additional encrypted tag file called security tuz which controls the decryp tion process on the IP phones If security tuz is present on the TFTP FTP HTTP server the IP phones download it and use it locally to decrypt the configuration information from the aastra tuz and mac tuz files Because only the encrypted ver sions of the configuration files need to be stored on the server no pla...

Page 577: ...eys m Generate MAC tuz files that are phone specific This switch generates files that are only usable for phones with firmware version 2 2 0 and above v1 Specifies the version of encryption that the anacrypt tool uses Use version 1 encryption i e v1 to generate files that are readable by all model phones v2 Default Specifies the version of encryption that the anacrypt tool uses Use version 2 encry...

Page 578: ... data p 1234abcd m i v3 Example 6 Encrypting all cfg files in C data with password 1234abcd and generating a security tuz file at the same time for firmware version 3 3 1 C anacrypt d C data p 1234abcd i v3 Vendor Configuration File Encryption Some vendors can have specific methods to encrypt files on their configuration servers For each phone the configura tion server can generate a random hex st...

Page 579: ...tion File Encryption Use the following procedure to configure vendor configuration file encryption on the IP Phones Configuration Files For specific parameters you can set in the configuration files for automatic update see Appendix A the section Configuration Encryption Setting on page A 218 ...

Page 580: ...hapter provides information about upgrading the IP phone firmware Topics This chapter covers the following topics Topic Page Upgrading the Firmware page 8 2 Using the Firmware Update Page in the Aastra Web UI page 8 2 Using the Restart Feature page 8 4 Using the Auto Resync Feature page 8 5 ...

Page 581: ...rt the phone The phone automatically looks for firmware updates and configuration files during the boot process Setting an Auto Resync feature to automatically update the firmware configuration files or both at a specific time in a 24 hour period Feature can be enabled using the configuration files or the Aastra Web UI Using the Firmware Update Page in the Aastra Web UI You can use the Aastra Web ...

Page 582: ...ame must match the actual name of the firmware file residing on your configuration server IMPORTANT The phones use the following naming convention for the st files See the following table 3 In the Download Protocol field select the protocol from the list to use for downloading the new firmware Valid values are TFTP FTP HTTP HTTPS IP Phone Model Associated Firmware 9143i 9143i st 9480i 9480i st 948...

Page 583: ...otocols 7 FTP only In the Username field enter the username that is used for authentication when the FTP server is accessed 8 FTP only In the Password field enter the password that is used for authentication when the FTP server is accessed 9 Click Download Firmware This starts the upgrade process If the upgrade is successful the following message displays on the screen Firmware Upgrade Successful ...

Page 584: ...e phone s configuration files only the firmware only both the firmware and configuration files or disables automatic updates This parameter works with TFTP FTP HTTP and HTTPS servers auto resync time Sets the time of day in a 24 hour period for the IP phone to be automatically updated This param eter works with TFTP FTP HTTP and HTTPS servers auto resync max delay Specifies the maximum time in min...

Page 585: ...file that has changed If the auto resync mode is set to None 0 or Firmware Info 2 and the phone reaches the configured auto resync date time the directory files will not be checked and the background image for the 6739i will not be redown loaded updated Enabling Auto Resync Using the Configuration Files Use the following procedure to configure automatic updates of the IP phone firmware configurati...

Page 586: ...onfiguration files The resync time is based on the local time of the IP phone If the IP phone is in use not idle at the time of the resync check the reboot occurs when the phone becomes idle 3 In the Time 24 hour field select the time that you want the update to take place Valid values are 00 00 to 23 30 in 30 minute increments Notes The resync time is based on the local time of the IP phone The v...

Page 587: ...Feature page 9 6 Error Messages Display page 9 8 Warning Message Display page 9 9 Configuration and Crash File Retrieval page 9 9 Troubleshooting Solutions page 9 12 Why does my phone display Application missing page 9 12 Why does my phone display the No Service message page 9 12 Why does my phone display Bad Encrypted Config page 9 13 Why is my phone not receiving the TFTP IP address from the DHC...

Page 588: ...ings Log IP The IP address of the log server to which log information will be transmitted Log Port The IP port of the log server References For more information about the log setting configuration parameters see Appendix A the section Troubleshooting Parameters on page A 226 For information about configuring the log settings using the Aastra Web UI see Performing Troubleshooting Tasks on page 9 5 ...

Page 589: ...ample 2 Functions and Info 16 32 48 log module dis 48 log module net 48 log module snd 48 In the above example functions and general information are logged for the display drivers network and sound modules IND Indicator module log module ind KBD Keyboard module log module kbd NET Network module log module net PROVIS Provisioning module log module provis RTPT Realtime Transport module log module rt...

Page 590: ...on You can save the local and or server configuration files of the IP phone to the location specified in the Log Settings sec tion Performing this task allows Aastra Technical Support to view the current configuration of the IP phone and troubleshoot as necessary In the Support Information section you can Get local cfg Get server cfg Show Task and Stack Status Aastra Technical Support uses this su...

Page 591: ...s see Appendix A the section Log Settings on page A 226 Aastra Web UI 1 Click on Advanced Settings Troubleshooting To set log settings 2 In the Log IP field enter the IP address of the log server i e the server to which log information will be transmitted 3 In the Log Port field enter the port number associated with the IP address specified in the Log IP field This port passes the information from...

Page 592: ... To turn two or more debug levels on at the same time you add the value associated with each level For example Fatal Errors Errors Warn ings 1 2 4 7 log module linemgr 7 log module user interface 7 log module sip 7 In the above example fatal errors general errors and warnings are logged for the line manager user interface and SIP call control modules 9 Click Save Settings to save your settings 10 ...

Page 593: ...he Crash Log generated by the WatchDog task using the Aastra Web UI Configuration Files For specific parameters you can set in the configuration files see Appendix A the section WatchDog Settings on page A 229 Aastra Web UI 1 Click on Advanced Settings Troubleshooting Enable Disable WatchDog Task 2 The WatchDog field is enabled by default To disable the WatchDog task click in the Enabled box to cl...

Page 594: ... Error Messages Using the IP Phone UI Use the following procedure to view the error messages if any that generated during startup View the Crash Log 4 To view a crash log in the Get a Crash Log field click the SAVE AS button You can open the file immediately or you can save the Crash Log to your PC Possible Error Message Description Bad Certificate A Transport Layer Security TLS certificate is not...

Page 595: ... system and crash files upload system info manual option Enables and disables the ability to manually upload support information from the IP Phone UI and Aastra Web UI upload system info on crash Enables and disables the watchdog to automatically reboot the phone and send a crash file to the pre defined server When this feature is enabled configuration files only support files can be automatically...

Page 596: ...Configuring Crash File Retrieval Using the Configuration Files Use the following procedure to configure crash file retrieval from the phone to a server Generating and Sending Support Information from the IP Phone UI Use the following procedure to generate and send Support Information files to the server Method for Retrieving Support Info Description Configuration Files automatic retrieval 1 Enter ...

Page 597: ...fined server The message Files Sent displays For the 6739i 1 Press on the phone to enter the Options List 2 Select Status 3 Press Upload 4 Press Upload Sys Info The phone immediately generates the applicable Support Information files server cfg local cfg and or crash cfg and sends the files to the pre defined server The message Files Sent displays For the 6867i 1 Press on the phone to enter the Op...

Page 598: ...d the application onto the phone Why does my phone display the No Service message The phone displays the No Service message if it is not able to successfully register with the Registrar If the Registrar is up and running the SIP settings may not have not been set up correctly The Registrar server could be set to 0 0 0 0 A global value of 0 0 0 0 disables registration However the phone is still act...

Page 599: ...t version is reported compared to the phone firmware version Why is my phone not receiving the TFTP IP address from the DHCP Server For DHCP to automatically populate the IP address or qualified domain name for the TFTP server your DHCP server must support Option 66 Option 66 is responsible for forwarding the TFTP server IP address or domain name to the phone auto matically If your DHCP server doe...

Page 600: ...or the 6739i 1 Press on the phone to enter the Options List 2 Press Restart The following prompt displays Restart the phone 3 Press Yes to restart the phone or Press No to go back to the Options Screen For the 6867i 1 Press on the phone to enter the Options List 2 Select Restart The following prompt displays Restart phone 3 Select Yes or press the Restart softkey to restart the phone or Select No ...

Page 601: ...ss Advanced and enter your Administrator password using the pop up keyboard that displays Default is 22222 3 Press Reset The Reset Configuration prompt displays 4 Press Factory Default The phone immediately sets the phone to factory defaults and automatically restarts the phone For the 6867i 1 Press on the phone to enter the Options List 2 Press the Advanced softkey and enter your Administrator pa...

Page 602: ... The Erase local config prompt displays Press to confirm For 8 and 11 Line LCD Displays The Erase local config prompt displays Press Erase to confirm For the 6739i 1 Press on the phone to enter the Options List 2 Press Advanced and enter your Administrator password using the pop up keyboard that displays Default is 22222 3 Press Reset The Reset Configuration prompt displays 4 Press Erase Local Cfg...

Page 603: ... removes the last customized configuration settings made on the phone IP Phone UI 1 Press on the phone to enter the Options List 2 Select User Password 3 Enter the current user password 4 Press Enter 5 Enter the new user password Note The IP phones support numeric characters only in passwords If you enter a password with alpha characters the phone uses the default pass word instead 6 Press Enter 7...

Page 604: ...ress on the phone to enter the Options List 2 Select Lock Password 3 Enter the current password in the Current Password field 4 Press the down navigation key and enter the new password in the New Password field 5 Press the down navigation key and enter the new password again in the Re enter Password field 6 Press the Save softkey A message Password Changed displays on the screen Aastra Web UI 1 Cl...

Page 605: ... unlocks IP Phone UI Lock the phone 1 Press on the phone to enter the Options List 2 Select Lock The prompt Lock the phone displays 3 Press Yes to lock the phone The phone locks Unlock the phone 1 Press on the phone to enter the Options List A Phone is Locked screen displays allowing you to press an Unlock the Phone button 2 Press Unlock the Phone A prompt Enter Unlock Password displays as well as...

Page 606: ...tor password and press Enter Default is 22222 A prompt Unlock the Phone displays 3 Select Yes or press the Unlock softkey to unlock the phone Aastra Web UI 1 Click on Operation Phone Lock Lock the phone 2 In the Lock the Phone field click Lock The phone locks dynamically and displays the following message Phone is locked Unlock the phone 3 Click on Operation Phone Lock 4 In the Unlock the Phone fi...

Page 607: ...e A 15 Emergency Call Behavior Settings page A 15 User Dial Plan Setting page A 15 Aastra Web UI Settings page A 16 Configuration Server Settings page A 16 Multiple Configuration Server Settings page A 24 Network Address Translation NAT Settings page A 25 Rport Setting page A 26 Local SIP UDP TCP Port Setting page A 26 Local SIP TLS Port page A 27 SIP STUN Parameters page A 27 SIP TURN Parameters ...

Page 608: ... page A 77 Shared Call Appearance SCA Call Bridging page A 78 Centralized Conferencing Settings page A 79 Custom Ad Hoc Conference page A 80 SIP Join Feature for 3 Way Conference page A 80 Conference Transfer in Live Dial Mode page A 80 HTTP HTTPS Authentication Support for BroadSoft CMS page A 81 Advanced SIP Settings page A 82 Missed Call Summary Subscription Settings page A 87 As Feature Event ...

Page 609: ...ssage Waiting Indicator Settings page A 127 Message Waiting Indicator Request URI Setting page A 127 DND Key Mode Settings page A 128 Priority Alert Settings page A 128 Bellcore Cadence Settings page A 132 SIP Diversion Display page A 133 Display Name Customization Settings page A 134 Language Settings page A 135 Language Pack Settings page A 137 Suppress DTMF Playback Setting page A 144 Display D...

Page 610: ...7 Locking Keys page A 189 Locking the SAVE and DELETE Keys page A 192 Enabling Disabling Ability to Add Edit Speeddial Keys page A 194 BLF List URI Settings page A 194 BLF Page Switch page A 194 Configurable Display Modes for BLF and BLF List Softkey Labels page A 195 Configurable Display for Blank BLF List Softkeys page A 195 Ring Splash Settings page A 196 Customizing M675i Expansion Module Colu...

Page 611: ...P Header page A 217 Rejection of INV or BYE page A 217 Configuration Encryption Setting page A 218 DNS Host File page A 218 DNS Server Query page A 218 DNS Maximum Cache TTL Settings page A 220 SIP Services RTCP Summary Reports Transport Protocol Settings page A 221 Alphanumeric Input Order for Username Prompts page A 222 Active VoIP Recording Settings page A 223 BroadSoft BroadWorks Executive and...

Page 612: ...ade to the mac cfg file override the configuration settings in the model cfg and aastra cfg files Reference For information about configuration file precedence see Chapter 1 the section Configuration File Precedence on page 1 51 This section includes the following types of configurable parameters Operational Basic and Advanced Parameters on page A 6 Mapping Key Settings on page A 153 Softkey Progr...

Page 613: ...l Forward Preferences Preferences Tones Display 8 and 11 Line LCD phones only Contrast Level 3 Line LCD phones only Set Audio 8 and 11 Line LCD phones only HandsetPairing 9480iCTand6757i CT Phone Status Phone Status Password Removed Administrator Menu Removed Restart Phone Accessible through Phone Status Phone Lock Phone Lock Full Options Menu Simplified Options Menu Audio Audio Display Display Se...

Page 614: ...es DHCP Enabling DHCP populates the required network information The DHCP server serves the network information that the IP phone requires If the IP phone is unable to get any required information then you must enter it manually DHCP populates the following network information IP Address SubnetMask Gateway Domain Name System DNS servers TFTP HTTP HTTP Port HTTPS HTTPS Port and FTP servers and Time...

Page 615: ... cfg model cfg mac cfg Description Subnet mask defines the IP address range local to the IP phone Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format IP address Default Value 255 255 255 0 Range Not Applicable Example subnet mask 255 255 255 224 Parameter default gateway Configuration Files aastra cfg model cfg mac cfg Description The IP address of...

Page 616: ... model cfg mac cfg Description A service that translates domain names into IP addresses To assign static DNS addresses disable DHCP Note For DHCP to automatically populate this parameter your DHCP server must support Option 66 Format IP address Default Value 0 0 0 0 Range Not Applicable Example dns2 192 168 0 6 Parameter ethernet port 0 Configuration Files aastra cfg model cfg mac cfg Description ...

Page 617: ... 1 Full Duplex 10Mbps 2 Full Duplex 100Mbps 3 Full Duplex 1000Mbps applicable for the 6739i 6735i 6737 6865i and 6867i IP phones only 4 Half Duplex 10Mbps 5 Half Duplex 100Mbps 6 Half Duplex 1000Mbps applicable for the 6739i 6735i 6737 6865i and 6867i IP phones only Example ethernet port 1 2 Parameter pc port passthru enabled Configuration Files aastra cfg model cfg mac cfg Description Enables or ...

Page 618: ...value consisting of the identifier value only or an extended DHCP Option 60 value consisting of the identifier firmware version and boo trom version If the latter the syntax is as follows Identifier Value Firware Version BootRom Version Format Integer Default Value 0 Disabled Range 0 1 0 Disabled Sends only the identifier value 1 Enabled Sends the identifier value firmware version and bootrom vers...

Page 619: ...a con figuration server Note You must restart the IP Phone for this parameter to take affect Format Integer Default Value 0 Any no override uses normal precedence order of 43 160 159 66 Range 1 Disabled ignores all DHCP configuration options 43 66 159 160 0 Any 43 66 159 160 Example dhcp config option override 66 Parameter dhcp option 132 vlan id enabled Configuration Files aastra cfg model cfg ma...

Page 620: ...one uses the default password instead Format Integer Default Value Default value is an empty string left blank Range 0 4294967295 Example user password 123 Parameter options password enabled Configuration Files aastra cfg model cfg mac cfg Description Enables or disables password protection of the Options key on the IP phone If enabled upon pressing the Options key a user has to enter a password a...

Page 621: ...54 911 112 011XX 101XX 1 2 3 XXXXXXXXX 4 5 XXXXXXXXX 6 7 XXXXXXXXXX 3 8 9 XXXXXXXXXXX 2 XX XX XXX XX 4xx 2 325 Note Contact your local phone service provider for available emergency numbers in your area Format Integer Default Value 911 999 112 110 Range Up to 512 characters Example emergency dial plan 911 999 Parameter emergency call connection hold enabled Configuration Files aastra cfg model cfg...

Page 622: ...512 characters more than 512 characters disables this parameter Example sip user parameter dial plan 6xx 8xxxx 9xxxxxxx Parameter web interface enabled Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the Aastra Web UI interface for a single IP phone when this parameter is entered in the mac cfg file Enables or disables the Aastra Web UI interface for all phones whe...

Page 623: ...pplicable Example tftp server 192 168 0 130 Parameter tftp path Configuration Files aastra cfg model cfg mac cfg Description Specifies the path name for which the configuration files reside on the TFTP server for downloading to the IP Phone Note Enter the path name in the form folderX folderX folderX For example ipphone 6757i configfiles Format String Default Value Not Applicable Range Up to 256 a...

Page 624: ...l cfg mac cfg Description Enables or disables the alternate TFTP server Valid values are 0 disabled and 1 enabled Format Not Applicable Default Value 0 Range 0 or 1 Example use alternate tftp 1 Parameter ftp server Configuration Files aastra cfg model cfg mac cfg Description The FTP server s IP address or network host name This will become effective after this con figuration file has been download...

Page 625: ... Configuration Files aastra cfg model cfg mac cfg Description The username to enter for accessing the FTP server This will become effective after this configuration file has been downloaded into the phone Note The IP Phones support usernames containing dots Format Text Default Value Not Applicable Range Up to 63 alphanumeric characters Example ftp username 6757iaastra Parameter ftp password Config...

Page 626: ...er 192 168 0 132 Parameter http path Configuration Files aastra cfg model cfg mac cfg Description The HTTP path name to enter Ifthe IP phone s configuration and firmwarefiles are located in a sub directory beneath the server s HTTP root directory the relative path to that sub directory should be entered in this field Format dir dir dir Default Value Not Applicable Range Up to 256 alphanumeric char...

Page 627: ... 192 168 0 143 Parameter https path Configuration Files aastra cfg model cfg mac cfg Description The HTTPS path name to enter If the IP phone s configuration and firmware files are located in a sub directory beneath the server s HTTPS root directory the relative path to that sub directory should be entered in this field Format dir dir dir Default Value Not Applicable Range Up to 256 alphanumeric c...

Page 628: ...rver have changed Both 3 Updates the configuration files and firmware automatically at the specified time if the files on the server have changed Notes If a user is accessing the Aastra Web UI they are not informed of an auto reboot Any changes made using the Aastra Web UI or the IP phone UI are not overwritten by an auto resync update Auto resync affects the configuration files only However the s...

Page 629: ...to 02 00 the event takes place any time between 02 00 and 02 15 When the language on the phone is set to French or Spanish you must enter the time in the format 00h00 configuration files only Format hh mm 00h00 for French and Spanish configuration files Default Value 00 00 Range hh 00 to 23 mm 00 to 59 Example auto resync time 03 24 Parameter auto resync max delay Configuration Files aastra cfg mo...

Page 630: ...fg Description Specifies either a full or partial URL of a server other than the original configuration server from which the phones in the network get their firmware Note The default method for the update of firmware to the phones is from the original con figuration server The Administrator must specify a correct server URL for the phones to get their firmware information from that server If the ...

Page 631: ...mple sip nat port 51620 Parameter sip nat rtp port Configuration Files aastra cfg model cfg mac cfg Description Indicates the port through which the RTP packets are sent This value must specify the beginning of the RTP port range on the gateway or router The RTP port is used for sending DTMF tones and for the audio stream Your network administrator may close some ports for security reasons You may...

Page 632: ...at Boolean Default Value 0 Range 0 disable 1 enable Example sip rport 1 Parameter sip local port Configuration Files aastra cfg model cfg mac cfg Description Specifies the local source port UDP TCP from which the phone sends SIP messages Format Numeric Default Value 5060 Range Greater than 1024 and less than 65535 Notes It is recommended that you avoid the conflict RTP port range in case of a UDP ...

Page 633: ...server also know as Simple Traversal of UDP through NAT STUN is a protocol that governs the exchange of data over a UDP connection by com munication devices operating behind a NAT or firewall Since the behaviors of NATs can be different the STUN protocol allows the exchange of data to be consistent over any type of NAT The STUN TURN configuration is only used for media RTP traffic that goes throug...

Page 634: ...l device has previously sent a packet through the same TURN server to that particular external IP address The STUN TURN configuration is only used for media RTP traffic that goes through the server not for signaling For signaling you need to enable Rport if the NAT device does not recognized SIP The STUN TURN configuration applies globally to each phone If you configure both STUN and TURN on the p...

Page 635: ...on Files aastra cfg model cfg mac cfg Description Username that a user must enter when accessing an account on the TURN server Note The NAT IP configuration parameter takes precedence over the STUN and TURN parameters Format Alphanumeric characters Default Value Not Applicable Range Up to 63 alphanumeric characters Example sip turn user 0412919146 Parameter sip turn pasx Configuration Files aastra...

Page 636: ...dvertises to the server during the Secure Socket Layer SSL handshake Available options are TLS 1 0 Transport Layer Security version 1 TLS 1 0 is a protocol that ensures privacy between communicating applications and their users on the Internet TLS is the suc cessor to SSL SSL 3 0 Secure Socket Layer version 3 SSL 3 0 is a commonly used protocol for man aging the security of a message transmission ...

Page 637: ...P POSTs 1 enables blocking of XML HTTP POSTs Example https block http post xml 1 Parameter https validate certificates Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the HTTPS validation of certificates on the phone When this parameter is set to 1 the HTTPS client performs validation on SSL certificates before accepting them Notes If you are using HTTPS as a confi...

Page 638: ...xpired prior to accepting the certificate Note If the https validate expires parameter is set to enable the clock on the phone must be set for the phone to accept the certificates Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example https validate expires 0 Parameter https validate hostname Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the HT...

Page 639: ...le the string value MUST HAVE A FILENAME at the end of the string For example https user certificates ftp admin admin 1 2 3 4 50 path phonesHTTPSUserCert pem where path is the directory and phonesHTTPSUserCert pem is the filename If you do not specify a filename the download fails See examples for each below Format Alphanumeric string in the format filename pem Default Value Not Applicable Range N...

Page 640: ...mple tagging enabled 1 Parameter priority non ip Configuration Files aastra cfg model cfg mac cfg Description Specifies the priority value for non IP packets This is a global setting Format Integer Default Value 5 Range 0 to 7 Example priority non ip 7 Parameter vlan hpq Configuration Files aastra cfg model cfg mac cfg Description Enables or disables VLAN High Priority Queue HPQ Only effective whe...

Page 641: ...LAN port containing a VLAN ID to be untagged before being forwarded to the PC port and frames from the PC port without a VLAN ID to be tagged with the configured VLAN ID before being forwarded to the LAN port Format Integer Default Value 1 Range 1 to 4095 Example vlan id 300 Parameter tos priority map Configuration Files aastra cfg model cfg mac cfg Description This parameter is based on the Type ...

Page 642: ...s from the PC port without a VLAN ID to be tagged with the configured VLAN ID before being forwarded to the LAN port Example You enable tagging on the phone port as normal but set the vlan id port 1 to 4095 and the vlan id to any ID from 1 to 4094 The following example sets the LAN port to be on VLAN 3 but the PC port is configured as untagged tagging enabled 1 vlan id 3 vlan id port 1 4095 Altern...

Page 643: ...ether or not to send of RTCP summary reports Note You must restart the phone after setting a value for this parameter Format Boolean Default Value 0 Range 0 disabled OFF 1 enabled ON Example sip rtcp summary reports 1 Parameter sip rtcp summary report collector Configuration Files aastra cfg model cfg mac cfg Description Specifies the hostname server for which to send collect the RTCP summary repo...

Page 644: ...bles disables the specified line number on the phone for which to send the RTCP sum mary reports Note You must restart the phone after setting a value for this parameter Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip line1 rtcp summary reports 1 Parameter sip lineN rtcp summary report collector N is a line number from 1 to 9 Configuration Files aastra cfg model cfg ...

Page 645: ... 65536 Example sip line1 rtcp summary report collector port 5060 Parameter tos sip Configuration Files aastra cfg model cfg mac cfg Description The Differentiated Services Code Point DSCP for SIP packets Format Integer Default Value 26 Range 0 63 Example tos sip 3 Parameter tos rtp Configuration Files aastra cfg model cfg mac cfg Description The Differentiated Services Code Point DSCP for RTP pack...

Page 646: ... date format Configuration Files aastra cfg model cfg mac cfg Description This parameter allows the user to change the date to various formats Format Integer Default Value 0 Range 0 WWW MMM DD default 1 DD MMM YY 2 YYYY MM DD 3 DD MM YYYY 4 DD MM YY 5 DD MM YY 6 MM DD YY 7 MMM DD 8 DD MMM YYYY 9 WWW DD MMM 10 DD MMM 11 DD MM YYYY Example date format 7 Parameter dst config Configuration Files aastr...

Page 647: ...e zone using the additional parameters in the section Custom Time Zone and DST Settings on page A 47 When DHCP Option 2 is enabled on the phone the phone still uses the custom time zone configuration settings to control daylight savings time The default behavior for the phone is to use the NTP server from Option 42 or current configuration setting and the current timezone settings Format Text Defa...

Page 648: ...U Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Baku CET GST AST AST CET AST ART ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista BR Manaus BR Eirunepe BR Rio Branco BS Nass...

Page 649: ...K Copenhagen DM Dominica DO Santo Domingo Dhcp CET CET AST AST DP EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GE Tbilisi GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala GU Guam GY Guyana GMT GMT AST GET GFT CET AST EET GST CST CST GYT HK Hong Kong HN Tegucigalpa HR Zag...

Page 650: ... CET MUT CST CST CST CST MST MST MST PST NI Managua NL Amsterdam NO Oslo NR Nauru NU Niue NZ Auckland NZ Chatham CST CET CET NRT NUT NZS CHA OM Muscat GST PA Panama PE Lima PL Warsaw PR Puerto Rico PT Lisbon PT Madeira PT Azores PY Asuncion EST PES CET AST WET WET AZO PYS RO Bucharest RU Kaliningrad RU Moscow RU Samara RU Yekaterinburg RU Omsk RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU...

Page 651: ...ontevideo EET EST CST MST PST AKS HAS HST UYS VA Vatican VE Caracas CET VET YU Belgrade CET Parameter time server disabled Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the time server This parameter affects the time server1 time server2 and time server3 parameters Setting this parameter to 0 allows the use of the configured Time Server s Setting this parameter t...

Page 652: ...nabled and the primary time server is not configured or cannot be accessed the value for time server2 will be used to request the time Note For DHCP to automatically populate this parameter your DHCP server must support Option 42 Format IP address or qualified domain name Default Value 2 aastra pool ntp org Range Not Applicable Example time server2 192 168 0 5 Parameter time server3 Configuration ...

Page 653: ...rd Time North America 420 GMT minus 7 hours Mountain Standard Time North America 360 GMT minus 6 hours Central Standard Time North America 300 GMT minus 5 hours Eastern Standard Time North America 270 GMT minus 4 5 hours Venezuela 240 GMT minus 4 hours 210 GMT minus 3 5 hours Newfoundland Standard Time North America 180 GMT minus 3 hours 150 GMT minus 2 5 hours Newfoundland daylight time 120 GMT m...

Page 654: ...ion Files aastra cfg model cfg mac cfg Description Specifies how to interpret the start and end day month and week parameters abso lute 0 or relative 1 Format Boolean Default Value Not Applicable Range 0 absolute 1 relative Example dst start end relative date 1 Parameter dst start month Configuration Files aastra cfg model cfg mac cfg Description The month that DST starts Valid values are 1 to 12 ...

Page 655: ...es aastra cfg model cfg mac cfg Description The day of the month that DST starts Valid values are 1 to 31 Format Integer Default Value Not Applicable Range 1 31 Example dst start day 1 Parameter dst end day Configuration Files aastra cfg model cfg mac cfg Description The day of the month that DST ends Valid values are 1 to 31 Format Integer Default Value Not Applicable Range 1 31 Example dst end d...

Page 656: ...Description The month that DST starts Valid values are 1 to 12 January to December Format Integer Default Value Not Applicable Range 1 January 2 February 3 March 4 April 5 May 6 June 7 July 8 August 9 September 10 October 11 November 12 December Example dst start month 6 Parameter dst end month Configuration Files aastra cfg model cfg mac cfg Description The month that DST ends Valid values are 1 ...

Page 657: ... occurrence dst start day in the month 5 fifth full week of month 5 fifth last occurrence dst start day in the month Example dst start week 1 Parameter dst end week Configuration Files aastra cfg model cfg mac cfg Description The week in the specified month in which DST ends Valid value is a positive or negative integer from 1 to 5 Format Integer Default Value Not Applicable Range 1 first full wee...

Page 658: ...st start day 1 Parameter dst end day Configuration Files aastra cfg model cfg mac cfg Description The day of the specified week in the specified month that DST ends on Valid values are an integer from 1 to 7 Format Integer Default Value Not Applicable Range 1 Sunday 2 Monday 3 Tuesday 4 Wednesday 5 Thursday 6 Friday 7 Saturday Example dst end day 7 Parameter dst start hour Configuration Files aast...

Page 659: ...o setting sets the phone to turn off the backlight after a period of inactivity You can set the amount of time before the backlight goes off using the Backlight on Time option bl on time parameter Format Integer Default Value 1 Auto Range 0 Off Turns the backlight off constant 1 Auto Turns the backlight off after a period of inactivity Note In the IP Phone UI the options for this parameter are Off...

Page 660: ...600 seconds equals 10 minutes Range 1 7200 seconds Example bl on time 15 Parameter brightness level Configuration Files aastra cfg model cfg mac cfg Description Specifies the brightness level during phone activity e g when a user touches the touchscreen Format Integer Default Value 1 Range 1 5 Example brightness level 3 Parameter inactivity brightness level Configuration Files aastra cfg model cfg...

Page 661: ...de Configuration Files aastra cfg model cfg mac cfg Description Used to switch between the two Home Idle screen modes The primary screen mode provides users with a larger date and time and displays the Screen Name sip screen name parameter beside the line number in the top status bar The secondary screen mode displays both the Screen Name and Screen Name 2 sip screen name 2 parameters above the sm...

Page 662: ...pixels wide x 200pixels tall For the 6739i the png must be 24 bit For the 6867i the png can be 24 bit or 32 bit The filenames for pic tures must be stored using the phone number as the filename for example 9995551234 png Notes Entering no value for this parameter disables this feature The image server uri parameter supports TFTP FTP HTTP andHTTPS Format Server URI String Default Value N A Range N ...

Page 663: ...s Web UI will be inaccessible Format Integer Default Value 1 Enabled Range 0 1 0 Disabled 1 Enabled Example audio bluetooth 0 Note Applicable to the 6739i IP Phone only Parameter handset rx wb equ filter Configuration Files aastra cfg model cfg mac cfg Description Specifies the wideband audio equalizer setting the IP phone should use for the handset audio path Format Integer Default Value 1 Range ...

Page 664: ...ression Symbol inclusive OR Used only with represent a range of acceptable symbols For example 2 8 open close quotes In the configuration files enter the sip dial plan value using quotes Used when a secondary dial tone is required on the phone For example 9 xxxxxx when a user has to dial 9 to get and outside line and needs a secondary dial tone presented You can configure prefix dialing by adding ...

Page 665: ... in the dial string When disabled default the hash pound key acts as a dial plan terminator Format Boolean Default Value 0 Disabled Range 0 Disabled used as a dial plan terminator 1 Enabled sent as 23 in dial string Example sip dial plan terminator 1 Parameter sip digit timeout Configuration Files aastra cfg model cfg mac cfg Description Represents the time in seconds between consecutive key press...

Page 666: ... can be established since the phone uses the local port 5061 for connection If the Global SIP parameter TLS is set on the phone more than one con nection can be setup since the phone uses a random local port for connection This parameter must be enabled for this feature to start keep alive for a particular transport Format Boolean Default Value 0 Range 0 disabled 1 enabled Example sip outbound sup...

Page 667: ...ond line on the screen of the phone Notes If other status messages display on the phone such as Network Disconnected the Screen Name 2 value does not display Symbol characters are allowed such as If the text is longer than the display width than the display truncates the textto fitthe display Format Alphanumeric characters Default Value Not Applicable Range Up to 20 alphanumeric characters Example...

Page 668: ...header field of the SIPREGISTER request Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip auth name 5553456 Parameter sip password Configuration Files aastra cfg model cfg mac cfg Description Password used to register the IP phone with the SIP proxy Format Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip password 12345 P...

Page 669: ... Not Applicable Example sip bla number 1010 Parameter sip mode Configuration Files aastra cfg model cfg mac cfg Description Allows you to configure the mode of the line Applicable values are Generic Normal line BroadSoft SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone BLA Bridged Line Appearance BLA line Format Integer Default Value 0 Ra...

Page 670: ...rrently active call or accept transferred calls if there is no active calls If call waiting is disabled on the 6757i CT base and the handset is currently on a call all additional incoming calls are rejected on the handset intercom calls are treated as regular incoming calls and are rejected pre dialing with live dial pad disabled still accepts incoming calls the Missed Calls List does not get upda...

Page 671: ...is audible only once on the active call Format Integer Default Value 0 Range 0 4294967295 Example call waiting tone period 30 Parameter sip proxy ip Configuration Files aastra cfg model cfg mac cfg Description The IP address of the SIP proxy server for which the IP phone uses to send all SIP requests A SIP proxy is a server that initiates and forwards requests generated by the IP phone to the targ...

Page 672: ... Range Not Applicable Example sip backup proxy port 5060 Parameter sip outbound proxy Configuration Files aastra cfg model cfg mac cfg Description This is the address of the outbound proxy server All SIP messages originating from the phone are sent to this server For example if you have a Session Border Controller in your network then you would normally set its address here Format IP Address or fu...

Page 673: ...s port number Format Integer Default Value 0 Range Not Applicable Example sip registrar port 5060 Parameter sip backup registrar ip Configuration Files aastra cfg model cfg mac cfg Description The address of the backup registrar typically the backup SIP proxy for which the IP phone uses to send REGISTER requests if the primary registrar is unavailable A global value of 0 0 0 0 disables backup regi...

Page 674: ...und SIP proxy server for which the IP phone uses when the primary SIP proxy is unavailable Use this parameter to config ure the sip backup outbound proxy on a global basis Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example sip backup outbound proxy drax us aastra com Parameter sip backup outbound proxy port Configuration Files aastra cfg model cfg m...

Page 675: ...Text Default Value Not Applicable Range Up to 20 alphanumeric characters Example sip line1 screen name Joe Smith Parameter sip lineN screen name 2 N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Used to display text on a second line on the screen of the phone Notes If other status messages display on the phone such as Network Disconnected the Screen Name...

Page 676: ...s Example sip line1 user name 1010 Parameter sip lineN display name N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Used in the display name field of the From SIP header field Some IP PBX systems use this as the caller s ID and some may overwrite this with the string that is set at the PBX sys tem Format Text Default Value Not Applicable Range Up to 20 a...

Page 677: ... follows sip line1 user name 1010 for all the phones sip line1 bla number 1010 For ININ Server When configuring the BLA feature on an ININ server the value set for the sip lineN bla number parameter shall be the same valueset for the sip lineNuser name parameter without the incremented digit added to the phone For example if the sip lineN user name for the first phone is 10101 and the sip lineN us...

Page 678: ...ric Normal line BroadSoft SCA Shared Call Line Appearances SCA line for BroadWorks network call activity can go to more than one phone BLA Bridged Line Appearance BLA line If the softkeys on the 6757i 6757i CT or the programmable keys on the 6753i are set as line keys and you configure that line key for BLA the key is configured to use BLA Format Integer Default Value 0 Range Valid values are 0 Ge...

Page 679: ...ve call or accept transferred calls if there is no active calls If call waiting is disabled on the 6757i CT base and the handset is currently on a call all additional incoming calls are rejected on the handset intercom calls are treated as regular incoming calls and are rejected pre dialing with live dial pad disabled still accepts incoming calls the Missed Calls List does not get updated with det...

Page 680: ...ue 0 0 0 0 Range Not Applicable Example sip line1 backup proxy ip 192 168 0 102 Parameter sip lineN backup proxy port N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description The backup proxy s port number Format Integer Default Value 0 Range Not Applicable Example sip line1 backup proxy port 5060 Parameter sip lineN outbound proxy N is a line number from 1 to 9 ...

Page 681: ...server that maintains the location information of the IP phone A global value of 0 0 0 0 disables registration However the phone is still active and you can dial using username ip address of the phone If the Registrar IP address is set to 0 0 0 0 for a per line basis i e line 1 line 2 etc then the register request is not sent the No Service message does not display and the mes sage waiting indicat...

Page 682: ...t is not sent the No Service message does not display and the message waiting indicator MWI does not come on Format IP address or fully qualified Domain Name Default Value 0 0 0 0 Range Not Applicable Example sip line1 backup registrar ip 192 168 0 102 Parameter sip lineN backup registrar port N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description The backup re...

Page 683: ...outbound proxy server to which the IP phone sends all SIP messages Use this parameter to configure the sip backup out bound proxy port on a per line basis Format Integer Default Value 0 Range 0 65535 Example sip line1 backup outbound proxy port 5060 Parameter sip mwi for bla account Configuration Files aastra cfg model cfg mac cfg Description Enables or disables a BLA configured line to send an MW...

Page 684: ... phone after setting a value for this parameter Format Boolean Default Value 0 Range 0 disabled 1 enabled Example sip sca bridging 1 Parameter sip lineN sca bridging N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Enables disables SCA bridging on the phone side on a per account basis usinga specific SCA configured line Note You must restart the phone aft...

Page 685: ...roxy set this field to the following conf media_server _address media_port Format String Default Value Blank Example sip centralized conf conf Parameter sip lineN centralized conf N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Enable or disable per line SIP centralized conferencing for an IP phone as follows To disable centralized conferencing leave thi...

Page 686: ...Range 0 disabled 1 enabled Example custom adhoc conference 1 Parameter sip join support Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the phone to allow a conference to be set up with a join header as described in RFC 3911 Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip join support 1 Parameter confxfer live dial Configuration Files...

Page 687: ...gest password Configuration Files aastra cfg model cfg mac cfg Description Specifies the password to use for HTTP HTTPS digest authentication The server uses this password for authentication purposes when loading configuration to the phone over HTTP HTTPS This parameter initiatesa Username Password screen after pressing the Log In softkey Notes The Password field accepts special characters such as...

Page 688: ... requested duration in seconds before the MWI subscription times out The phone re subscribes to MWI before the subscription period ends Format Integer Default Value 86400 Range 30 2147483647 Example sip explicit mwi subscription period 30 Parameter sip send mac Configuration Files aastra cfg model cfg mac cfg Description Adds an Aastra Mac header to the SIP REGISTER messages sent from the phone to...

Page 689: ...d trip time RTT Format Integer Default Value 500 Range Not Applicable Example sip T1 timer 600 Parameter sip T2 timer Configuration Files aastra cfg model cfg mac cfg Description This timer is a SIP transaction layer timer defined in RFC 3261 Timer 2 represents the amount of time in milliseconds a non INVITE server transaction takes to respond to a request Format Integer Default Value 0 Range Not ...

Page 690: ...information about Persistent TLS see Transport Layer Security TLS Set tings on page A 89 Format Integer Default Value 1 UDP Range Valid values are 0 User Datagram Protocol UDP and Transmission Control Protocol TCP 1 UDP 2 TCP 4 Transport Layer Security TLS Example sip transport protocol 4 Parameter sip registration retry timer Configuration Files aastra cfg model cfg mac cfg Description Specifies ...

Page 691: ...the registra tion period Example sip registration renewal timer 10 Parameter sip subscription timeout retry timer Configuration Files aastra cfg model cfg mac cfg Description Applicable for all event packages this parameter controls how long the phone delays then retries a subscription when a SUBSCRIBE request is responded with a 408 timeout or 503 service unavailable error code Note If set to 0 o...

Page 692: ...ds that the IP phone re subscribes the Automatic Call Distribution ACD subscription service after a software firmware upgrade or after a reboot of the IP phone Format Integer Default Value 3600 Range 120 2147483647 Example sip acd subscription period 2000 Parameter sip bla subscription period Configuration Files aastra cfg model cfg mac cfg Description Specifies the amount of time in seconds that ...

Page 693: ...B receives notification from the server that the call was forwarded and the missed calls indicator is incremented on phone B Note You must configure voicemail on the phone that the call was initially directed to phone B in the above example Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip missed call summary subscription 1 Parameter sip missed call summary subscriptio...

Page 694: ...erver that the call was forwarded and the missed calls indicator is incremented on phone B Note You must configure voicemail on the phone that thecall was initiallydirected to phone B in the above example Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip line1 missed call summary subscription 1 Parameter sip lineN as feature event subscription N is a line number from 1...

Page 695: ... delay time when placing a call Notes There can be only one persistent TLS connection created per phone If you configure the phone to use Persistent TLS you must also specify the Trusted Cer tificate file to use The Root and Intermediate Certificates Local Certificate and Private Key files are optional Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sips persistent tls 1...

Page 696: ...oad a certificate from another specified server To download a specific file the string value MUST HAVE A FILENAME at the end of the string For example sips root and intermediate certificates ftp admin admin 1 2 3 4 50 path phonesRoot Cert pem where path is the directory and phonesRootCert pem is the filename If you do not specify a filename the download fails See examples for each below Note The c...

Page 697: ...e ftp admin admin 1 2 3 4 50 path phonesLocalCert pem where path is the directory and phonesLocalCert pem is the filename If you do not specify a filename the download fails See examples for each below Note The certificate file must use the format pem To create specific certificate files to use on your IP phone contact Aastra Technical Support Format filename pem Default Value Not Applicable Range...

Page 698: ...rivate key ftp admin admin 1 2 3 4 50 path phonesPrivatekey pem where path is the directory and phonesPrivateKey pem is the filename If you do not specify a filename the download fails See examples for each below Note The key file must use the format pem To create specific private key files to use on your IP phone contact Aastra Technical Support Format filename pem Default Value Not Applicable Ra...

Page 699: ...rver To download a certificate from another specified server To download a specific file the string value MUST HAVE A FILENAME at the end of the string For example sips trusted certificates ftp admin admin 1 2 3 4 50 path phonesTrustedCert pem where path is the directory and phonesTrustedCert pem is the filename If you do not specify a filename the download fails See examples for each below Note T...

Page 700: ...al certificate 802 1x private key 1 private key that corresponds to local certificate 802 1x trusted certificates 0 or more trusted certificates a maximum of 2 pc port passthrough enabled Parameter pc port passthru enabled Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the PC port Format Integer Default Value 1 enable Range 0 disable 1 enable Example pc port passt...

Page 701: ... Support General Identity Format String Default Value Not Applicable Range Not Applicable Example identity phone1 Parameter md5 password Configuration Files aastra cfg model cfg mac cfg Description Specifies the password used for the MD5 authentication of the phone Note The value you enter for this parameter also displays in the Aastra Web UI at the path Advanced Settings 802 1x Support EAP MD5 Se...

Page 702: ...1 2 3 4 50 path phones802RootCert pem where path is the directory and phones802RootCert pem is the filename If you do not specify a filename the download fails See examples for each below Format String Default Value Not Applicable Range Not Applicable Example The following example downloads no 802 1x root and intermediate certificate file 802 1x root and intermediate certificates The following exa...

Page 703: ... you do not specify a filename the download fails See examples for each below Format String Default Value Not Applicable Range Not Applicable Example The following example downloads no local certificate file 802 1x local certificate The following example downloads the local certificate file from the original configura tion server 802 1x local certificate phones802LocalCert pem The following exampl...

Page 704: ... 3 4 50 path phones802TrustedCert pem where path is the directory and phones802TrustedCert pem is the filename If you do not specify a filename the download fails See examples for each below Format String Default Value Not Applicable Range Not Applicable Example The following example downloads no 802 1x trusted certificate file 802 1x trusted certificates The following example downloads the 802 1x...

Page 705: ...s Format Integer Default Value 3000 Range Not Applicable Example sip rtp port 3000 Parameter sip use basic codecs Configuration Files aastra cfg model cfg mac cfg Description Enables or disables basic codecs G 711 u Law G 711 a Law G 729 Enabling this parameter allows the IP phone to use the basic Codecs when sending receiving RTP packets Format Boolean Default Value 0 Range 0 Disable 1 Enable Exa...

Page 706: ... the list of mode sets supported and also the preferred mode to use if multiple modes are supported by both sides Format Integer Default Value 0 Range 0 8 0 6 60 kbps 1 8 85 kbps 2 12 65 kbps 3 14 25 kbps 4 15 85 kbps 5 18 25 kbps 6 19 85 kbps 7 23 05 kbps 8 23 85 kbps Example sip amr wb codec mode set 2 1 0 Parameter sip out of band dtmf Configuration Files aastra cfg model cfg mac cfg Descriptio...

Page 707: ...lues for the syntax are payload Configuration Files Web UI 0 G711u 8000 G 711u 8K 8 G711a 8000 G 711a 8K 9 G722 8000 G 722 18 G729 8000 G 729 96 G726 40 8000 G 726 40 97 G726 24 8000 G 726 24 98 G726 16 8000 G 726 16 106 BV16 8000 BV16 8K 107 BV32 16000 BV32 16K 110 G711u 16000 G711u 16K 111 G711a 16000 G711a 16K 112 L16 8000 L16 8K 113 L16 16000 L16 16K 115 G726 32 8000 G 726 32 118 AMR G 722 2 A...

Page 708: ... cfg model cfg mac cfg Description This parameter determines if SRTP is enabled on this IP phone as follows If set to 0 then disable SRTP If set to 1 then SRTP calls are preferred If set to 2 then SRTP calls only are generated accepted Format Integer Default Value 0 SRTP Disabled Range 0 SRTP Disabled 1 SRTP Preferred 2 SRTP Only Example sip srtp mode 1 Parameter sip silence suppression Configurat...

Page 709: ... Example sip remove silence suppression offer 1 Parameter sip lineN dtmf method N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Sets the Dual tone multifrequency DTMF method to use on the IP phone for a specific line Format Integer Default Value 0 RTP Range 0 RTP 1 SIP INFO 2 BOTH Example sip line1 dtmf method 1 Parameter sip lineN srtp mode N is a line ...

Page 710: ...r is set to 0 hotline the phone immediately dials a pre configured number when you lift the handset If this parameter is set to a value greater than 0 the phone waits the specified number of seconds before dialing the pre configured number warmline when you lift the handset Default is 0 hotline Format Integer Default Value 0 Range 0 120 Examples sip autodial timeout 30 Parameter sip lineN autodial...

Page 711: ... vmail N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Use this parameter in the mac cfg file to configure the phone to dial a specific number to access an existing voicemail account on a Service Provider s server The user then follows the voicemail instructions for listening to voicemails Note The phone must have a registered voicemail account from a se...

Page 712: ... Parameter voice mail indicator Configuration Files aastra cfg model cfg mac cfg Description Controls which visual indicators are displayed on the IP phone when voicemail mes sages are pending on SCA configured lines Applicable to the 9480i 9480i CT 6735i 6737i 6755i 6757i 6757i CT and 6867i model IP phones as well as expansion mod ules Format Integer Default Value 0 Range 0 2 0 Do no display any ...

Page 713: ...value MUST HAVE A FILENAME at the end of the string For example directory 1 tftp 10 30 102 158 path companylist csv where path is the directory and companylist csv is the filename If you do not specify a filename the download fails See examples for each below Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example The following example downloads no directory direct...

Page 714: ...Alphanumeric characters Default Value Not Applicable Range Not Applicable Example The following example downloads no directory directory 2 The following example downloads a company directory from the original configuration server directory 2 companylist csv The following example downloads a company directory file from the specified server in the path directory directory 2 tftp 10 30 102 158 path c...

Page 715: ... When this parameter is set it overrides the standard function of the Directory List key Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example directory script http 10 50 100 234 test xml Parameter callers list disabled Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the Callers List If this parameter is set to 0 the Callers List ...

Page 716: ... URI for accessing the Callers List after pressing the Callers List key When this parameter is set it overrides the standard function of the Callers List key Format Alphanumeric characters Default Value Not Applicable Range Not Applicable Example callers list script http 10 50 100 234 test xml Parameter call forward disabled Configuration Files aastra cfg model cfg mac cfg Description Enables or d...

Page 717: ...only the account you con figured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to all accounts on the phone custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific mode All Busy and or No Answer for each account inde ...

Page 718: ... quotes In the configuration files enter the sip dial plan value using quotes Controls the masking of the pin In the configuration files enter the pin inside the brackets Default value NA Range Up to 512 alphanumeric characters Example pin suppression dial plan 11 x x Parameter lldp Configuration Files aastra cfg model cfg mac cfg Description Enables or disables Link Layer Discovery Protocol for M...

Page 719: ...ing up If LLDP MED responses are received after this initial listening period the phone will ignore the response This lldp startinterval parameter can be used to configure the time out interval This parameter is only valid during the phone bootup proc ess Format Integer Default Value 32 seconds Range 0 65535 seconds Example lldp startinterval 7 Parameter lldpoptionalinventorymanage ment tlv Config...

Page 720: ...t timeout Configuration Files aastra cfg model cfg mac cfg Description Allows you to specify a timeout value in seconds that the phone waits for the far side to return a response after accepting the HTTP GET connection If the far side accepts the GET connection but never returns a response it blocks the phone until it is rebooted If you enter a value greater than 0 for this parameter the phone tim...

Page 721: ...xample xml application title Traffic Reports Parameter xml application post list Configuration Files aastra cfg model cfg mac cfg Description The HTTP server that is pushing XML applications to the IP phone Format IP address in dotted decimal format and or Domain name address Default Value Not Applicable Range Not Applicable Example xml application post list 10 50 10 53 dhcp10 53 ana aastra com Pa...

Page 722: ...bles DISPLAYNAME SIPUSERNAME SIPAUTHNAME PROXYURL LINESTATE LOCALIP REGISTRATIONSTATE REGISTRATIONCODE Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri startup http 10 50 10 140 startup Parameter action uri registered Configuration Files aastra cfg model cfg mac cfg Description Specifies the URI for which the phone executes a GET on when a...

Page 723: ...ODE Parameter action uri incoming Configuration Files aastra cfg model cfg mac cfg Description Specifies the URI for which the phone executes a GET on when an incoming call event occurs This parameter can use the following variables REMOTENUMBER DISPLAYNAME SIPUSERNAME INCOMINGNAME LINESTATE CALLDURATION CALLDIRECTION LOCALIP Format Fully qualified URI Default Value Not Applicable Range Up to 128 ...

Page 724: ...er can use the following variables LOCALIP CALLDURATION CALLDIRECTION LINESTATE Note The LocalIP CallDuration and CallDirection variables allow for enhanced informa tion in call records and billing applications Format Fully qualified URI Default Value Not Applicable Range Up to 128 ASCII characters Example action uri onhook http 10 50 10 140 onhook Parameter action uri disconnected Configuration F...

Page 725: ...ange 0 disabled 1 enabled Example sip xml notify event 1 Parameter action uri xml sip notify Configuration Files aastra cfg model cfg mac cfg Description Specifies the URI to be called when an empty XML SIP NOTIFY is received by the phone This parameter can use the following variable LOCALIP Note The sip xml notify event parameter must be enabled Format HTTP s server path or Fully Qualified Domain...

Page 726: ...lt Value 0 disabled Range Not Applicable Example action uri poll interval 60 Parameter ring tone Configuration Files aastra cfg model cfg mac cfg Description Globally sets the type of ring tone on the IP phone Ring tone can be set to one of 15 dis tinct rings excluding silence Format Integer Default Value 0 Tone 1 Range Configuration Files 0 Tone 1 1 Tone 2 2 Tone 3 3 Tone 4 4 Tone 5 5 Tone 6 6 To...

Page 727: ...a United Kingdom UK US Example tone set Germany Parameter lineN ring tone N is a line number from 1 to 9 Configuration Files aastra cfg model cfg mac cfg Description Sets the type of ring tone on the IP phone on a per line basis Ring tone can be one of 15 distinct rings excluding silence Note LineN is applicable to lines 1 through 9 Format Integer Default Value 1 Global Range 1 Global 0 Tone 1 1 T...

Page 728: ...ll s ring tone call waiting tones will not be played Format Boolean Default Value 0 disabled Range 0 1 0 disabled 1 enabled Example ring audibly enable 1 Parameter no service congestion tone Configuration Files aastra cfg model cfg mac cfg Description If enabled the congestion tone will replace the conventional dial tone when the handset is off hook a headset is employed or the speakerphone is eng...

Page 729: ...itiates a reminder ring splash periodically for the single call on hold When disabled no reminder ring splash is audible Format Boolean Default Value 0 Range 0 disable 1 enable Example call hold reminder 1 Parameter call hold reminder during active calls Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the ability for the phone to initiate a continuous reminder tone...

Page 730: ...nder feature Format Integer Default Value 7 Range 0 4294967295 seconds Example call hold reminder timer 10 Parameter call hold reminder frequency Configuration Files aastra cfg model cfg mac cfg Description Specifies the time interval in seconds betweeneach ring splash soundon the active line For example if a call comes into Line 1 and then a call comes into Line 2 and you answer Line 2 Line 1 is ...

Page 731: ...Default Value 1 Range 0 none disables the preferred line focus feature 1 9 Example preferred line 2 Parameter preferred line timeout Configuration Files aastra cfg model cfg mac cfg Description Specifies the time in seconds that the phone switches back to the preferred line after a call incoming or outgoing ends on the phone or after a duration of inactivity on an active line Format Integer Defaul...

Page 732: ...oftkey 2 as ignore You can press the required softkey as applicable For 3 Line LCD phones If you disable this parameter and the phone receives another call when an active call is already present the ignore option displays in the LCD window The phone will ignore the incoming call if you press the DOWN arrow navigation key The phone will hang up on the active call if you press the Goodbye key Note A...

Page 733: ...he phone lines 1 through 9 Note To enable MWI for all lines in the configuration files set this parameter to zero 0 The enable MWI for all lines in the Aastra Web UI select All in the Message Waiting Indica tor Line field Format Integer Default Value 0 all lines Range 0 9 Example mwi led line 3 Parameter sip linex mwi request uri Configuration Files aastra cfg model cfg mac cfg Description Specifi...

Page 734: ...les all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF for all accounts Notes If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set...

Page 735: ...iles aastra cfg model cfg mac cfg Description When an alert community 1 keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone Format Integer Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 1 3 Parameter alert community 2 Configuration...

Page 736: ... model cfg mac cfg Description When an alert community 4 keyword appears in the header of the INVITE request the configured Bellcore ring tone is applied to the IP phone Format Integer Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert community 4 2 Parameter alert external Configuration Files aastra cfg ...

Page 737: ...model cfg mac cfg Description When an alert group keyword appears in the header of the INVITE request the config ured Bellcore ring tone is applied to the IP phone Format Integer Default Value 0 Normal ringing Range 0 Normal ringing default 1 Bellcore dr2 2 Bellcore dr3 3 Bellcore dr4 4 Bellcore dr5 5 Silent Example alert group 4 Parameter alert internal Configuration Files aastra cfg model cfg ma...

Page 738: ...le alert priority 4 Parameter bellcore cadence dr2 Configuration Files aastra cfg model cfg mac cfg Description Sets the cadence for Bellcore dr2 Note You can define up to 8 cadence rings The value of 1 indicates do not repeat Format Integer Default Value 800 400 800 4000 Range Not Applicable Example bellcore cadence dr2 800 400 800 4000 Parameter bellcore cadence dr3 Configuration Files aastra cf...

Page 739: ...e of 1 indicates do not repeat Format Integer Default Value 500 1 Range Not Applicable Example bellcore cadence dr5 500 1 Parameter sip diversion display Configuration Files aastra cfg model cfg mac cfg Description If enabled when an outgoing call is being diverted to another destination the phone displays the Caller ID of the new destination and the reason for the call diversion Similarly for inc...

Page 740: ...ue for this parameter Format Boolean Default Value 1 Range 0 disabled 1 enabled Example sip line1 diversion display 0 Parameter show call destination name Configuration Files aastra cfg model cfg mac cfg Description Enable disables the display of the call destination name to the LCD on the phone during incoming calls Format Boolean Default Value 0 Range 0 disabled 1 enabled Example show call desti...

Page 741: ...oaded to the IP phone For more information about loading language packs see Loading Language Packs on page 5 40 Format Integer Default Value 0 Range 0 to 4 all phones 0 to 2 for CT handsets Example language 1 Parameter web language Configuration Files aastra cfg model cfg mac cfg Description The language you want to display for the IP Phone UI and the Aastra Web UI Valid values for all phones are ...

Page 742: ... the IP Phone Entering a lan guage value for this parameter allows users to enter text and characters in the IP Phone UI Aastra Web UI and in XML applications via the keypad on the phone in the lan guage s specified Format Text Default Value English Range Valid values are English French Français German Deutsch Italian Italiano Spanish Español Portuguese Português Russian Русский Nordic Example inp...

Page 743: ...xt Turkish You can use this parameter in three ways To download no language packs To download a language pack s from the original configuration server To download a language pack s from another specified server Notes The 6753i does not support UTF 8 encoded language files The languages packs you load are dependant on available language packs from the configuration server For more information about...

Page 744: ...following example uses FTP to download the firmware file lang_de txt German language pack from the path directory on server 1 2 3 4 using port 50 language 1 ftp admin admin 1 2 3 4 50 path lang_de txt Language Language Code English en Czech UTF 8 cs Czech ASCII cs_op Catalan ct Valencian ct_va Welsh cy German de Danish da Spanish es Mexican Spanish es_mx Finnish fi French fr Canadian French fr_ca ...

Page 745: ...D ISLANDS ALBANIA ALGERIA AMERICAN SAMOA ANDORRA ANGOLA ANGUILLA ANTARCTICA ANTIGUA AND BARBUDA ARGENTINA ARMENIA ARUBA AUSTRALIA AUSTRIA AZERBAIJAN AF AX AL DZ AS AD AO AI AQ AG AR AM AW AU AT AZ BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURK...

Page 746: ...CR CI HR CU CY CZ DENMARK Dhcp see Chapter 4 the section DHCP Time Offset Option 2 Support on page 5 18 DJIBOUTI DOMINICA DOMINICAN REPUBLIC DK DP DJ DM DO ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA EC EG SV GQ ER EE ET FALKLAND ISLANDS MALVINAS FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES FK FO FJ FI FR GF PF TF GABON GAMBI...

Page 747: ...OPLE S REPUBLIC OF KOREA REPUBLIC OF KUWAIT KYRGYZSTAN KZ KE KI KP KR KW KG LAO PEOPLE S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA LIECHTENSTEIN LITHUANIA LUXEMBOURG LA LV LB LS LR LY LI LT LU MACAO MACEDONIA THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA FEDER...

Page 748: ...IGER NIGERIA NIUE NORFOLK ISLAND NORTHERN MARIANA ISLANDS NORWAY NA NR NP NL AN NC NZ NI NE NG NU NF MP NO OMAN OM PAKISTAN PALAU PALESTINIAN TERRITORY OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO PK PW PS PA PG PY PE PH PN PL PT PR QATAR QA RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA RE RO RU RW Country Country Code ...

Page 749: ...RLAND SYRIAN ARAB REPUBLIC SH KN LC PM VC WS SM ST SA SN RS SC SL SG SK SI SB SO ZA GS ES LK SD SR SJ SZ SE CH SY TAIWAN PROVINCE OF CHINA TAJIKISTAN TANZANIA UNITED REPUBLIC OF THAILAND TIMOR LESTE TOGO TOKELAU TONGA TRINIDAD AND TOBAGO TUNISIA TURKEY TURKMENISTAN TURKS AND CAICOS ISLANDS TUVALU TW TJ TZ TH TL TG TK TO TT TN TR TM TC TV UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED ST...

Page 750: ...ing the call to be dialed faster Format Boolean Default Value 1 enabled Range 0 disabled 1 enabled Example suppress dtmf playback 0 Parameter display dtmf digits Configuration Files aastra cfg model cfg mac cfg Description Enables and disables the display of DTMF digits when dialing on the IP phone DTMF is the signal sent from the phone to the network that you generate when you press the phone s t...

Page 751: ... Suppress playback of both SIP INFO and RFC2833 DTMF tones Format Boolean Default Value 0 Range 0 1 0 Disabled 1 Enabled Example suppress incoming dtmf playback 1 Parameter sip intercom type Configuration Files aastra cfg model cfg mac cfg Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed Format Integer Defaul...

Page 752: ...when making the Intercom call The IP phone uses the first available line for physically making the call but uses the configuration from the line you set for this parameter Note The sip intercom type parameter must be set with the Server Side option to enable the sip intercom line parameter Format Integer Default Value 1 Range Line 1 through 9 Example sip intercom line 1 Parameter sip allow auto an...

Page 753: ...alse warning tone will not play 1 true warning tone will play Example sip intercom warning tone 0 Parameter sip intercom allow barge in Configuration Files aastra cfg model cfg mac cfg Description Enable or disables how the phone handles incoming intercom calls while the phone is on an active call When you enable this parameter 1 enable which is the default value an incoming intercom call takes pr...

Page 754: ...ply in sdp Configuration Files aastra cfg model cfg mac cfg Description Specifies whether the phone should reply to and SDP Offer with several codecs defined in the media stream with an SDP Answer containing all the codecs present in the Offer as per RFC 3264 or with an SDP Answer containing just one preferred codec as per 3GPP TS 24 229 Format Boolean Default Value 0 Disabled Range 0 1 0 Disabled...

Page 755: ...e sidetone gain settings to best suit your com fort level and deployment environment Format Integer Default Value 0 Range 10 db to 10 db Example headset sidetone gain 1 Parameter handset tx gain Configuration Files aastra cfg model cfg mac cfg Description This is the increased db or decreased db amount of signal transmitted from the hand set microphone to the far end party The amount of Tx gain in...

Page 756: ...at Integer Default Value 0 Range 0 Speaker Calls can be made or received using the handset or handsfree speakerphone and can be switched between the two modes by pressing the d fkey When on speaker you can return to using the handset by placing the handset on the cradle and picking it up again 1 Headset Calls can be made or received using the headset Calls can be switched between the headset and h...

Page 757: ... or not the phone displays an indication of a terminated call If set to 0 this feature is disabled and the phone does not display the Call Terminated screen If you specify a value for this parameter other than 0 the Call Terminated screen dis plays for the configured time interval The audible busy tone also plays for the configured time interval specified Format Integer Default Value 0 disable Ran...

Page 758: ...f the Directed Call Pickup over BLF information is missing in the messages to the server the Directed Call Pickup by Prefix method is used if a value for the prefix code exists in the configuration You can define only one prefix which will be applicable to all BLF or BLF List moni tored extensions The phone that picks up displays the prefix code the extension number for exam ple 981234 where prefi...

Page 759: ... Range 0 false 1 true Example redial disabled 1 Parameter conference disabled Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the Conf key on the IP phone If this parameter is set to 0 the key is active and can be pressed by the user If this parameter is set to 1 pressing the Conf key is ignored Format Boolean Default Value 0 false Range 0 false 1 true Example conf...

Page 760: ...dial key to 5551234 Parameter map conf key to Configuration Files aastra cfg model cfg mac cfg Description Sets the Conf key as a Speeddial key if a value is entered for this parameter If you leave this parameter blank the Conf key returns to its original functionality Note If you configure the Conf key for speeddialing on the 6757i CT Base Station the Conf key on the 6757i CT handset retains its ...

Page 761: ...ering the extension for where you want to park an incoming call The applicable value is dependant on the type of server in the network Server Park Pickup Values Asterisk 70 70 asterisk Sylantro 98 99 sylantro BroadWorks 68 88 broadworks ININ PBX callpark pickup inin Leave value fields blank to disable the park and pickup feature For BroadSoft BroadWorks the following syntax is applicable park_code...

Page 762: ...and pickup feature Format Alphanumeric characters Default Value Blank Range See applicable values in table above Example sprecode 68 Parameter pickupsprecode Configuration Files aastra cfg model cfg mac cfg Description Specifies the code to enter before entering the extension for where you want to pickup a parked call The applicable value is dependant on the type of server in the network Server Pi...

Page 763: ...are available to be configured as press and hold speeddials on all IP phone models IP Phone Model Softkeys Expansion Module Keys Programmable Keys Lines Available Handset Keys Available 9143i Not Applicable 7 9 9480i 6 Not Applicable 9 9480i CT 6 Not Applicable 9 15 6730i Not Applicable 8 6 6731i Not Applicable 8 6 6735i 6 Bottom Keys 36 to 108 Model M670i 60 to 180 Model M675i 6 Top Keys 9 6737i ...

Page 764: ...to 3 expansion modules on an IP phone total ling 180 softkeys Valid for 6735i 6737i 6739i 6755i 6757i and 6757i CT phones The M680i expansion module consists of 16 softkeys You can have up to 3 expansion modules on an IP phone total ling 48 softkeys Valid for 6865i and 6867i phones On the 6753i two of the 6 programmable keys are the DELETE and SAVE keys and can be programmed only if Admin istrator...

Page 765: ...The ACD fea ture allows the Sylantro BroadWorks server to distribute calls from a queue to regis tered IP phone users agents dcp for Sylantro Servers only Indicates the key is configured for either Directed Call Pickup or Group Call Pickup called Directed Call Pickup in the Aastra Web UI The Directed Call Pickup Group Call Pickup feature allows you to intercept or pickup a call on a monitored exte...

Page 766: ...onfigured to force a blank entry on the IP phone display for a specific key The softkeys are added in order from softkey1 to softkey20 after any hardcoded keys have been added If a particular softkey is not defined it is ignored Format Text Default Value none Range none line speeddial dnd Do Not Disturb in the Aastra Web UI blf list BLF List in the Aastra Web UI acd Auto call distribution in the A...

Page 767: ...code park pickup blfxfer speeddialxfer speeddialconf speeddialmwi filter directory callers redial conf xfer icom services paging Notes For 8 and 11 Line LCD phones an icon appears beside the softkey label that indicates the status of the line If the softkeyN type parameter is set to flash and no label value is entered for the softkeyN label parameter the label of Flash is used Format Text Default ...

Page 768: ...al the value is the phone number extension or prefix number to enter for the softkey For line the value is optional for example L4 For blf the value is the extension you want to monitor For sprecode the value is dependent on services offered by server For park and pickup valid values see Chapter 5 the section Park Pickup Call Server Configuration Values on page 5 189 For xml you can specify a URI ...

Page 769: ...This is the line associated with the softkey you are configuring The number of applicable lines available is dependent on the specific IP phone model The softkeyN line parameter can be set for the following softkey types only speeddial blf list acd dcp lcr blfxfer speeddialxfer speeddialconf speeddialmwi redial filter Format Integer Default Value 1 Range 1 through 9 Example softkey1 line 1 softkey...

Page 770: ... not display on the idle screen at all Format Text Default Value For softkey type none flash phonelock paging All states disabled For softkey types line dnd speeddial blf list dcp xml lcr callforward blfxfer speeddialxfer speeddialconf speeddialmwi directory filter callers redial conf xfer icom services empty idle connected incoming outgoing busy For softkey type flash All states disabled For soft...

Page 771: ...ive order When disabled the softkey will retain its pro grammed position This parameter applies to both top and bottom softkeys Format Integer Default Value 1 Enabled Range 0 1 0 Disabled 1 Enabled Example collapsed softkey screen 0 Note Applicable to the 9480i 9480i CT 6735i 6737i 6755i 6757i 6757iCT and 6867i IP Phones only Parameter collapsed context user softkey screen Configuration Files aast...

Page 772: ...access the remaining softkey When this parameter is enabled the More softkey is removed allowing the phones to display all six configured softkeys on one screen The same behavior is applied to the 6735i 6757i and 6757i CT IP phones when six top softkeys or six bottom softkeys are configured when a total of 12 softkeys are configured for the 6739i IP phone as well as when 6 top softkeys or 4 bottom...

Page 773: ...st acd for Sylantro BroadWorks servers only Indicates the key is configured for Auto Call Distribution called Auto Call Distribution in the Aastra Web UI The ACD fea ture allows the Sylantro BroadWorks server to distribute calls from a queue to regis tered IP phone users agents dcp for Sylantro Servers only Indicates the key is configured for either Directed Call Pickup or Group Call Pickup called...

Page 774: ...vices key phonelock Indicates the key is configured to be used to lock unlock the phone paging Indicates the key is configured for Group Paging on the phone Pressing this key automatically sends a Real Time Transport Protocol RTP stream to pre con figured multicast address es without involving SIP signaling empty Indicates the key is configured to force a blank entry on the IP phone dis play for a...

Page 775: ...onf speeddialmwi redial filter paging Notes For speeddial the value is the phone number extension or prefix number to enter for the softkey For line the value is optional for example L4 For blf the value is the extension you want to monitor For sprecode the value is dependent on services offered by server For park and pickup valid values see Chapter 5 the section Park Pickup Call Server Configurat...

Page 776: ...cfg model cfg mac cfg Description This is the line associated with the programmable key you are configuring The prgkeyN line parameter can be set for the following softkey types only speeddial blf list acd dcp lcr blfxfer speeddialxfer speeddialconf speeddialmwi redial filter Format Integer Default Value 1 Range 1 through 9 Example prgkey3 line 1 prgkey4 line 5 ...

Page 777: ... Key Expansion Module Key Hard Key Parameters 41 001343 02 REV05 07 2014 A 171 Top Softkey Settings Note Applicable to the 6737i 6757i 6757i CT and 6867i IP Phones only Parameter topsoftkeyN type Configuration Files aastra cfg model cfg mac cfg ...

Page 778: ...sions This feature is not sup ported for the 6735i 6737i 6863i 6865i and 6867i in Release 3 3 1 SP4 xml Indicates the key is configured to accept an XML application for accessing cus tomized XML services You can also specify an XML key URL for this option flash Indicates the key is set to generate a flash event when it is pressed or a feature key is pressed on the CT handsets The IP phone generate...

Page 779: ...e IP phone display for a specific key The softkeys are added in order from softkey1 to softkey20 after any hardcoded keys have been added If a particular softkey is not defined it is ignored Format Text Default Value none Range none line speeddial dnd blf list BLF List in the Aastra Web UI acd Auto Call Distribution in the Aastra Web UI dcp Directed Call Pickup in the Aastra Web UI xml flash sprec...

Page 780: ...park pickup blfxfer speeddialxfer speeddialconf speeddialmwi filter directory callers redial conf xfer icom services paging Notes For the 6737i 6757i and 6757i CT phones an icon appears beside the soft key label that indicates the status of the line If the topsoftkeyN type parameter is set to flash and no label value is entered for the topsoftkeyN label parameter the label of Flash is used Format ...

Page 781: ...eddial the value is the phone number extension or prefix number to enter for the softkey For line the value is optional for example L4 For blf the value is the extension you want to monitor For sprecode the value is dependent on services offered by server For park and pickup valid values see Chapter 5 the section Park Pickup Call Server Configuration Values on page 5 189 For xml you can specify a ...

Page 782: ...alconf speeddialmwi redial filter Format Integer Default Value 1 Range 1 through 9 Example topsoftkey1 line 1 topsoftkey2 line 5 Parameter pnhkeypadN value where N corresponds to the key pad keys 1 9 Configuration Files aastra cfg model cfg mac cfg Description The speeddial number that is dialed out when you press and hold the corresponding key pad key Format Integer Default Value N A Range N A Ex...

Page 783: ...ory List to private The Public key allows a number in the Directory List to be sent to the handsets A 6757i CT accepts a maximum of 50 entries with the public attribute icom Indicates key is set to be used to make an intercom call directory Indicates key is set for accessing the Directory List callers Indicates key is set for accessing the Callers List park Indicates key is configured to park inco...

Page 784: ...or the 6757i CT phones an icon appears beside the feature key label that indicates the status of the line If a feature key is configured but no label is set the IP phone sets the label to the English French or Spanish translation of the chosen action The language used is based on the current language of the cordless handset Format Text Default Value Not Applicable Range Not Applicable Example feat...

Page 785: ... calls from a queue to regis tered IP phone users agents dcp for Sylantro Servers only Indicates the key is configured for either Directed Call Pickup or Group Call Pickup called Directed Call Pickup in the Aastra Web UI The Directed Call Pickup Group Call Pickup feature allows you to intercept or pickup a call on a monitored extension or a group of monitored extensions This feature is not sup por...

Page 786: ...phonelock Indicates the key is set to be used to lock unlock the phone paging Indicates the key is set for Group Paging on the phone Pressing this key automatically sends a Real Time Transport Protocol RTP stream to pre configured multicast address es without involving SIP signaling empty Indicates the key is configured to force a blank entry on the IP phone display for a specific key Format Text ...

Page 787: ...sprecode park pickup blfxfer speeddialxfer speeddialconf speeddialmwi filter directory callers redial conf xfer icom services paging Notes For 8 and 11 Line LCD phones an icon appears beside the soft key label that indicates the status of the line If the expmodXkeyNtype parameter is set to flash and no label value is entered for the expmodXkeyN label parameter the label of Flash is used Format Tex...

Page 788: ...757i CT phones an icon appears beside the softkey label that indi cates the status of the line For speeddial the value is the phone number extension or prefix number to enter for the softkey For line the value is optional for example L4 For blf the value is the extension you want to monitor For sprecode the value is dependent on services offered by server For park and pickup valid values see Chapt...

Page 789: ... associated with the softkey you are configuring on the Expansion Module The number of applicable lines available is dependent on the specific IP phone model The expmodX keyN line parameter can be set for the following softkey types only speeddial blf list acd dcp lcr blfxfer speeddialxfer speeddialconf speeddialmwi redial filter Format Integer Default Value 1 Range 1 through 9 Example expmod1 key...

Page 790: ...s pressed The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on hold sprecode Indicates the key is configured to automatically activate specific services offered by the server For example if the sprecode value of 82 is configured then by pressing the softkey 82 automatically activates a service provided by the server...

Page 791: ...y Hard Key Parameters 41 001343 02 REV05 07 2014 A 185 Range none line speeddial dnd blf list acd xml flash sprecode park pickup lcr callforward blfxfer speeddialxfer speeddialconf directory callers redial conf xfer icom phonelock paging Example hardkey1 type speeddial ...

Page 792: ...ey you then enter the rest of the number from the key pad on the phone blf sprecode xml park pickup blfxfer speeddialxfer speeddialconf paging Notes For speeddial the value is the phone number extension or prefix number to enter for the key For line the value is optional for example L4 For blf the value is the extension you want to monitor For sprecode the value is dependent on services offered by...

Page 793: ...list for softkeys programmable keys and or expansion module keys when configuring the keys in the Aastra Web UI If no value is specified for this softkey selection list parameter the key Type list dis plays ALL of the key types by default in the Aastra Web UI Notes Any key types configured that do not apply to the phone s environment are ignored The SAVE and DELETE keys appear by default as Keys 1...

Page 794: ...ge Any of the key types in the Default Value field above Example softkey selection list blf speeddial line xml none blf xfer line speeddial xfer speeddial speeddial conf dnd speeddial mwi blf directory list filter acd callers dcp redial xml conf flash xfer sprecode icom park services pickup phonelock lcr paging callforward empty ...

Page 795: ...iguring specific key types for a phone the key types in the Aastra Web UI dis play the same for both the User and Administrator Web interfaces for that phone Format Alpha Characters in a comma separated list Default Value Range Any of the key types in the Default Value field above Example feature key selection list line directory callers Parameter softkeyN locked Configuration Files aastra cfg mod...

Page 796: ...3i 6755i 6863i or 6865i IP phone When enabled the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key Note If no settings are configured locally but the prgkeyN type is defined in a configuration file the phone will lock the key with the key type defined in the configuration file along with any values associated with the additional prgkey...

Page 797: ...es When enabled the phone locks the key with the provisioned local settings and prevents users from changing or configuring the key Note If no settings are configured locally but the pnhkeypadN type is defined in a configura tion file the phone will lock the key with the key type defined in the configuration file along with any values associated with the additional pnhkeypadN parameters i e pnhkey...

Page 798: ... 1 only Changing the function from the Save key to another function removes the ability to save items on the IP phone Format Boolean Default Value 1 lock Range 0 unlock 1 lock Example prgkey1 locked 0 Parameter prgkey2 locked Configuration Files aastra cfg model cfg mac cfg Description Allows you to lock or unlock the Delete key on the 6753i IP Phone When the Delete key is unlocked a User can chan...

Page 799: ...ve key to another function removes the ability to save items on the IP phone Format Boolean Default Value 1 lock Range 0 unlock 1 lock Example prgkey5 locked 0 Parameter prgkey6 locked Configuration Files aastra cfg model cfg mac cfg Description Allows you to lock or unlock the Delete key on the 6730i or 6731i IP Phone When the Delete key is unlocked a User can change the function of the key using...

Page 800: ...cfg Description Specifies the URI that the phone uses to access the BLF list on the BroadSoft server when the BLF list key is pressed When you specify a URI for this parameter the phone uses the Internet to access the BLF list on the BroadSoft server Format HTTP server path or Fully Qualified Domain Name Default Value Not Applicable Range Not Applicable Example list uri sip 9 192 168 104 13 Note A...

Page 801: ...cable to the 6735i 6737i 6755i 6757i 6757i CT and 6867i IP Phones only Parameter keys noname symbol Configuration Files aastra cfg model cfg mac cfg Description By default when softkeys are configured as BLF List keys on the phone but there are not enough members in the BLF List on the BroadSoft server side then a series of question marks i e are displayed on screen beside some of the softkeys The...

Page 802: ... call on a BLF monitored extension Format Integer Default Value 0 Disabled Range 0 2 0 Disabled 1 Enabled for idle state only 2 Enabled for idle state and active call state Notes This global parameter is not dynamic Changes to this parameter will take effect only after the phone has been rebooted Playing a BLF ring splash while in an active call state i e defining the parameter as 2 is only availa...

Page 803: ... lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature is disabled If play a ring splash is defined as 1 then the behavior is the same as Normal If play a ring splash is defined as 2 then the behavior is the same as Normal but the ring splash plays when idle ...

Page 804: ...3 Ring tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9 parameter play a ring splash 109 Ring tone 10 If play a ring splash is defined as 0 then 110 Ring tone 11 the feature is disabled 111 Ring tone 12 If play a ring splash is defined as 1 then 112 Ring ...

Page 805: ...a lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature is disabled If play a ring splash is defined as 1 then the behavior is the same as Normal If play a ring splash is defined as 2 then the behavior is the same as Normal but the ring splash plays when idle...

Page 806: ...ing tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9 parameter play a ring splash 109 Ring tone 10 If play a ring splash is defined as 0 then 110 Ring tone 11 the feature is disabled 111 Ring tone 12 If play a ring splash is defined as 1 then 112 Ring ton...

Page 807: ...t a lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature is disabled If play a ring splash is defined as 1 then the behavior is the same as Normal If play a ring splash is defined as 2 then the behavior is the same as Normal but the ring splash plays when id...

Page 808: ...g tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9 parameter play a ring splash 109 Ring tone 10 If play a ring splash is defined as 0 then 110 Ring tone 11 the feature is disabled 111 Ring tone 12 If play a ring splash is defined as 1 then 112 Ring tone ...

Page 809: ...at a lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature is disabled If play a ring splash is defined as 1 then the behavior is the same as Normal If play a ring splash is defined as 2 then the behavior is the same as Normal but the ring splash plays when i...

Page 810: ... tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9 parameter play a ring splash 109 Ring tone 10 If play a ring splash is defined as 0 then 110 Ring tone 11 the feature is disabled 111 Ring tone 12 If play a ring splash is defined as 1 then 112 Ring tone 1...

Page 811: ... be less intru sive 6 Low volume delayed after a delay of x seconds the ring signal that is the same as the current BLF ring splash is played at a lower level use the ring splash delay parameter to define the delay 7 The behavior is determined by the global parameter play a ring splash If play a ring splash is defined as 0 then the feature is disabled If play a ring splash is defined as 1 then the...

Page 812: ...101 Ring tone 2 1 Normal 102 Ring tone 3 2 Normal delayed 103 Ring tone 4 3 Periodic 104 Ring tone 5 4 Periodic delayed 105 Ring tone 6 5 Low volume 106 Ring tone 7 6 Low volume delayed 107 Ring tone 8 7 The behavior is determined by the global 108 Ring tone 9 parameter play a ring splash 109 Ring tone 10 If play a ring splash is defined as 0 then 110 Ring tone 11 the feature is disabled 111 Ring ...

Page 813: ...delay 10 Parameter ring splash volume Configuration Files aastra cfg model cfg mac cfg Description Indicates the volume of the ring splash from 1 loudest to 9 softest when the keyN ring splash parameter is set to a low volume alerting pattern Format Numeric Default Value 5 Range 1 9 Example ring splash volume 2 Parameter ring splash frequency Configuration Files aastra cfg model cfg mac cfg Descri...

Page 814: ... column expmod3page3left Expansion Module 3 Page 3 left column Format Text String Default Value Not Applicable Range Not Applicable Example expmod1page1left Personnel Ext Parameter expmodXpageNright Configuration Files aastra cfg model cfg mac cfg Description Allows you to specify a customized heading for the M675i expansion module in the right column of a specific page You can specify the followi...

Page 815: ...This method sends the CANCEL message after the REFER message when blind trans ferring a call Format Boolean Default Value 0 disabled Range 0 disabled 1 enabled Example sip cancel after blind transfer 1 Parameter sip refer to with replaces Configuration Files aastra cfg model cfg mac cfg Description Flag for controlling the mode of a semi attended transfer Format Boolean Default Value 0 Range 0 or1...

Page 816: ...ormat Integer Default Value 10 Range 0 to 32767 Zero 0 disables the max boot count feature Example max boot count 0 Parameter two call support Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the single media path restriction between the 6757i CT and 9480i CT base unit and the handset When this feature is enabled set to 1 you can make separate active calls from the ...

Page 817: ...r sip whitelist Configuration Files aastra cfg model cfg mac cfg Description This parameter enables disables the whitelist proxy feature as follows Set to 0 to disable the feature Set to 1 to enable the feature When this feature is enabled an IP phone accepts call requestsfrom atrusted proxy serveronly The IP phone rejects any callrequests from an untrusted proxy server Format Boolean Default Valu...

Page 818: ...tring Default Value empty Range Any valid URI Example conf script http bluevelvet ana aastra com conf php Parameter icom script Configuration Files aastra cfg model cfg mac cfg Description Specifies an Icom script for the phone to use When this parameter is set pressing the Icom key GETs the specified URI from the server to use in performing the Intercom action Format String Default Value empty Ra...

Page 819: ...ing the off hook dialing state if the handset is off hook for more than 2 seconds and the call ends Format Boolean Default Value 0 disabled Range 0 disabled phone is prevented from entering the off hook dialing state 1 enabled allows phone to enter the off hook dialing state Example auto offhook 1 Parameter xml lock override Configuration Files aastra cfg model cfg mac cfg Description Specifies th...

Page 820: ...fg model cfg mac cfg Description Allows you to enable or disable the phone to use port 5061 as the persistent TLS con nection source port The value 1 default enables the phone to use port 5061 The value 0 disables the phone from using port 5061 and allows the phone to choose a random persistent TLS connection source port from the TCP range i e 49152 65535 regardless of whether the parameter sip ou...

Page 821: ...V A First the phone sends NAPTR Naming Authority Pointer lookup to get the SRV pointer and service type For example if Global SIP transport protocol on the phone is UDP and Proxy server on the phone is test aastra com then If the NAPTR record is returned empty the phone will use the default value _sip _udp test aastra com for the SRV lookup If the NAPTR record is returned test aastra com SIP D2U _...

Page 822: ...ut of order requests 1 Parameter sip notify opt headers Configuration Files aastra cfg model cfg mac cfg Description Enables and disables whether or not the Allow andAllow Events optional headers are included in the SIP NOTIFY messages sent from the phone to the server Format Boolean Default Value 1 Range 0 disabled optional headers are removed from the SIP NOTIFY message 1 enabled no change optio...

Page 823: ... packet 1 enable removes the Route header from the packet Example sip remove route 1 Parameter sip compact headers Configuration Files aastra cfg model cfg mac cfg Description Enables or disables the IP phones to use compact SIP headers in the SIP packets sent from the phone Format Boolean Default Value 0 disabled uses long SIP header format Range 0 disabled uses long SIP header format 1 enabled u...

Page 824: ...n server The phone s download this file to perform DNS lookups on the local network instead of the service provider s public net work Note If using a text file on a PC to enter this value you must enter a carriage return CR after entering the host file name Format UNIX format using Carriage Return CR or Carriage Return Line Feed CRLF to termi nate each line Default Value Not Applicable Range File ...

Page 825: ...ion Files aastra cfg model cfg mac cfg Description The weight level assigned to this server If a service has multiple SRV records with the same pri ority value the phones use the weight field to determine which host to use The weight value is relevant only in relation to other weight values for the service and only among records with the same priority value Note The sip dns srvX weight parameter m...

Page 826: ...1 target bigbox example com Parameter sip dns cache negative max ttl Configuration Files aastra cfg model cfg mac cfg Description Specifies the DNS maximum cache TTL for negative responses Format Integer Default Value 1 5 minutes Range 0 2147483647 seconds 0 Disabled Example sip dns cache negative max ttl 3600 Parameter sip dns cache positive max ttl Configuration Files aastra cfg model cfg mac cf...

Page 827: ...efault this parameter is set to 1 invalid whereby SIP services use the same transport protocol as defined in the sip transport protocol parameter Format Numeric Default Value 1 Invalid Range 1 Invalid 0 TCP UDP 1 UDP 2 TCP Example sip services transport protocol 1 Parameter sip services port Configuration Files aastra cfg model cfg mac cfg Description Specifies the port used for SIP services Forma...

Page 828: ...e 0 TCP UDP 1 UDP 2 TCP Example sip rtcp summary reports transport protocol 2 Parameter username alphanumeric input order Configuration Files aastra cfg model cfg mac cfg Description When enabled this parameter changes the default behavior of the keypad input order during username prompts from uppercase letters digit lowercase letters to digit uppercase letters lowercase letters For example when p...

Page 829: ...ll of the recorder addressN parameters are left undefined the active IP voice record ing feature is disabled Format IP Address Default Value N A Range N A Example recorder address1 192 168 1 20 recorder address2 192 168 1 21 recorder address3 192 168 1 22 recorder address4 192 168 1 23 recorder address5 192 168 1 24 recorder address6 192 168 1 25 Parameter recording destinationN N is a number from...

Page 830: ...he 6735i 6737i 6863i 6865i and 6867i in Release 3 3 1 SP4 Applicable to the 6730i 6731i 6753i 6755i 6757i 6757i CT 9143i 9840i and 9840i CT IP Phones only Parameter sip execassist filter call prefix Configuration Files aastra cfg model cfg mac cfg Description Specifies the prefix of the Alerting Custom Calling Line ID name configured for Execu tives For an incoming call the phone will treat the ca...

Page 831: ...tive Assistant Call Push feature Format String in quotations Default Value 63 Range N A Example sip execassist fac call push 63 Parameter sip execassist fac initiate call Configuration Files aastra cfg model cfg mac cfg Description Specifies the Feature Access Code FAC for the BroadSoft Executive Assistant Initiate Call feature Format String in quotations Default Value 64 Range N A Example sip exe...

Page 832: ... mac cfg Description Specifies the IP address of the log server to which log information will be transmitted Format IP address Default Value 0 0 0 0 Range Not Applicable Example log server ip 192 168 3 2 Parameter log server port Configuration Files aastra cfg model cfg mac cfg Description Specifies the IP port of the log server This is the IP port that transmits information from the IP phone to t...

Page 833: ...es which allow you to log specific information for analyz ing Module Name configuration files linemgr line manager information user interface misc miscellaneous sip call control SIP stack dis display driver dstore delayed storage ept endpoint ind indicator kbd keyboard net network provis provisioning rtpt Real Time Transport snd sound prof profiler xml Extension Markup Language stun Simple Travers...

Page 834: ...errors general errors and warnings are logged for the line manager user interface and SIP call control modules Example 2 Functions and Info 16 32 48 log module dis 48 log module net 48 log module snd 48 In the above example functions and general information are logged for the display driv ers network and sound modules Example 3 log module rtpt 0 log module ind 65535 In the above example all debug ...

Page 835: ... HTTPS Example tftp 0 0 0 0 port path ftp username password 0 0 0 0 port path http 0 0 0 0 port path https 0 0 0 0 port path Default Value Not Applicable Range Not Applicable Example upload system info server tftp 132 432 0 43 69 sysinfo Parameter upload system info manual option Configuration Files aastra cfg model cfg mac cfg Description Enables and disables the ability to manually upload suppor...

Page 836: ...info on crash Configuration Files aastra cfg model cfg mac cfg Description Enables and disables the watchdog to automatically reboot the phone and send a crash file to the pre defined server Format Boolean Default Value 0 Range 0 disabled 1 enabled Example upload system info on crash 1 ...

Page 837: ...at the Asterisk IP PBX About this Appendix This appendix describes how to setup a user s phone with an extension to make and receive calls using the Asterisk as the PBX Topics This appendix covers the following topics Topic Page IP Phone at the Asterisk IP PBX page B 2 ...

Page 838: ...iend Peer is used when the Asterisk is contacting a proxy user is used for phones that can only make calls and friend acts as both a peer and a user type friend If your host has an entry in your DNS then you just enter the machines name in the host field host dynamic defaultip 192 168 1 1 default IP address that the phone is configured to The password that phone1 will use to register with this PBX...

Page 839: ... the 6757i phone at the IP PBX system To verify whether the extension has been successfully registered at the IP PBX system enter the Asterisk console and reload Asterisk Use the command sip show peers at the console This will display the extensions that are registered at the IP PBX system This completes the basic set up for the 6757i phone with 1234 extension at the Asterisk IP PBX system Refer t...

Page 840: ...pendix provides sample configuration files for the 6757i 6757i CT and 6753i Topics This appendix covers the following topics Topic Page Sample Configuration Files page C 2 6757i Sample Configuration File page C 2 6757i CT Sample Configuration File page C 9 6753i Sample Configuration File page C 20 ...

Page 841: ...l cfg or mac cfg file The settings included here are examples only You should change comment the values to suit your requirements Not all possible parameters are shown refer to the admin guide for the full list of supported parameters their defaults and valid ranges The Aastra 6737i 6757i 6757iCT and 6753i phones will download 2 configuration files from the TFTP server while restarting the aastra ...

Page 842: ...y DNS and TFTP Server Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns address ip This value is unique to each phone on a server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 Time Server Settings time server disabled 1 T...

Page 843: ...p nat ip 67 123 122 90 sip nat port 5890 Additional Network Settings sip rtp port 3000 Eg RTP packets are sent to port 3000 Configuration Server Settings Notes This section defines which server the phone retrieves new firmware images and configuration files from Three protocols are supported TFTP FTP and HTTP download protocol TFTP valid values are TFTP FTP and HTTP TFTP server settings tftp serve...

Page 844: ... matches any digit 0 9 matches 0 or more repetitions of the previous expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note t...

Page 845: ...e per line settings See the Admin Guide for a detailed explanation of how this works sip screen name Joe Smith the name display on the phone s screen sip user name 4256 the phone number sip display name Joseph Smith the caller name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 12345 password for authent...

Page 846: ...stra Support sip line3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test 1 sip line5 user name 5551001 sip line5 display name Test 1 sip line5 auth name 5551001 sip line5 password 5551001 sip line5 mode 0 sip line5 proxy ip 10 50 10 102 sip line5 proxy port 5060 sip line5 r...

Page 847: ...settings SOFTKEY TYPES line speeddial blf list dnd SOFTKEY LABEL Alpha numeric name for the softkey The maximum number of characters for this value is 10 for speeddials and dnd 9 chars for lines blf SOFTKEY VALUE If softkey type is a speeddial any DTMFs from 0 9 or a comma for 500ms pause and E for On hook can be set for the value If softkey type is blf it is the extension you want to monitor SOFT...

Page 848: ...ide for the full list of supported parameters their defaults and valid ranges The Aastra 6737i 6757i 6757iCT and 6753i phones will download 2 configuration files from the TFTP server while restarting the aastra cfg file the model cfg file and the mac cfg file These three configuration files can be used to configure all of the settings of the phone with the exception of assigning a static IP addres...

Page 849: ...ay DNS and TFTP Server Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns address ip This value is unique to each phone on a server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 Time Server Settings time server disabled 1 ...

Page 850: ...Settings sip rtp port 3000 Eg RTP packets are sent to port 3000 Configuration Server Settings Notes This section defines which server the phone retrieves new firmware images and configuration files from Three protocols are supported TFTP FTP and HTTP download protocol TFTP valid values are TFTP FTP and HTTP TFTP server settings tftp server 192 168 0 130 alternate tftp server use alternate tftp ser...

Page 851: ...previous expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note that is must be quoted since it contains a character sip dial...

Page 852: ...e per line settings See the Admin Guide for a detailed explanation of how this works sip screen name Joe Smith the name display on the phone s screen sip user name 4256 the phone number sip display name Joseph Smith the caller name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 12345 password for authent...

Page 853: ...stra Support sip line3 auth name support sip line3 password 54321 sip line3 mode 1 sip line3 vmail 78 configure line 5 a soft key line as an ordinary line of a test server sip line5 screen name Test 1 sip line5 user name 5551001 sip line5 display name Test 1 sip line5 auth name 5551001 sip line5 password 5551001 sip line5 mode 0 sip line5 proxy ip 10 50 10 102 sip line5 proxy port 5060 sip line5 r...

Page 854: ...TYPES line speeddial blf list dnd SOFTKEY LABEL Alpha numeric name for the softkey The maximum number of characters for this value is 10 for speeddials and dnd 9 chars for lines blf SOFTKEY VALUE If softkey type is a speeddial any DTMFs from 0 9 or a comma for 500ms pause and E for On hook can be set for the value If softkey type is blf it is the extension you want to monitor SOFTKEY LINE This is ...

Page 855: ... corresponds to the feature key that is being configured for and ranges from 0 14 Feature key N En label String Feature key N Fr label Fr String Feature key N Sp label Sp String Feature key N control 1 Takes an integer value Feature key N hs event 1 Takes an integer value Feature key N base event 1 Takes an integer value key list version 1 The parameter value has to be incremented by one whenever ...

Page 856: ...et will process the value of this key in conjunction with the value configured for the Feature key N base event Where N is the feature key is being configured for In addition to the values listed below the valid values are 7 23 The values 7 23 indicate generic handset events If you are using values within this range make sure to use the value only once The events local to the handset are as follow...

Page 857: ...y 2 control 2 Feature key 2 hs event 9 Feature key 2 base event 11 Feature key 3 En label Icom Feature key 3 Fr label Fr Icom Feature key 3 Sp label Sp Icom Feature key 3 control 1 Feature key 3 hs event 86 Feature key 3 base event 13 Feature key 4 En label Opt Feature key 4 Fr label Fr Opt Feature key 4 Sp label Sp Opt Feature key 4 hs event 58 Feature key 4 control 1 Feature key 4 base event 13 ...

Page 858: ... key 7 control 4 Feature key 7 base event 13 Feature key 8 En label Dir Feature key 8 Fr label Fr Dir Feature key 8 Sp label Sp Dir Feature key 8 hs event 61 Feature key 8 control 2 Feature key 8 base event 13 Feature key 9 En label Services Feature key 9 Fr label Fr Services Feature key 9 Sp label Sp Services Feature key 9 hs event 63 Feature key 9 control 1 Feature key 9 base event 13 ...

Page 859: ...e full list of supported parameters their defaults and valid ranges The Aastra 6737i 6757i 6757iCT and 6753i phones will download 2 configuration files from the TFTP server while restarting the aastra cfg file the model cfg file and the mac cfg file These three configuration files can be used to configure all of the settings of the phone with the exception of assigning a static IP address to a pho...

Page 860: ...ay DNS and TFTP Server Network Settings Notes If DHCP is enabled you do not need to set these network settings Although depending on you DHCP server configuration you may still have to set the dns address ip This value is unique to each phone on a server and should be set in the mac cfg file if setting this manually subnet mask default gateway dns1 dns2 Time Server Settings time server disabled 1 ...

Page 861: ...Settings sip rtp port 3000 Eg RTP packets are sent to port 3000 Configuration Server Settings Notes This section defines which server the phone retrieves new firmware images and configuration files from Three protocols are supported TFTP FTP and HTTP download protocol TFTP valid values are TFTP FTP and HTTP TFTP server settings tftp server 192 168 0 130 alternate tftp server use alternate tftp ser...

Page 862: ...previous expression matches any number inside the brackets can be used with a to represent a range expression grouping either or If the dialled number doesn t match the dial plan then the call is rejected sip digit timeout 3 set the inter digit timeout in seconds Example dial plans sip dial plan x xx this is the default dial string note that is must be quoted since it contains a character sip dial...

Page 863: ...e per line settings See the Admin Guide for a detailed explanation of how this works sip screen name Joe Smith the name display on the phone s screen sip user name 4256 the phone number sip display name Joseph Smith the caller name sent out when making a call sip vmail 78 the number to reach voicemail on sip auth name jsmith account used to authenticate user sip password 12345 password for authent...

Page 864: ...e5 registrar ip 10 50 10 102 sip line5 registrar port 5060 sip line5 registration period 60 Programmable Key Settings Programmable keys can be set either server wide or unique to each phone Setting programmable keys as line call appearances should be done in the mac cfg file since these are unique to each phone Notes There are a maximum of 7 programmable keys that can be configured on the 6753i ph...

Page 865: ...tension you want to monitor PRGKEY LINE This is line associated with the prgkey For line prgkeys the value must be between 4 and 9 1 3 are already hardcoded as the L1 L2 and L3 hard key line call appearances Speed Dials prgkey1 type speeddial prgkey1 value 8 prgkey2 type speeddial prgkey2 value 69 DND Key prgkey3 type dnd Line appearance prgkey4 type line prgkey4 line 5 blf prgkey5 type blf prgkey...

Page 866: ...ppendix This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server Topics This appendix covers the following topics Topic Page Sample BLF Softkey Settings page D 2 Asterisk sipXecs BLF page D 2 BroadSoft BroadWorks BLF page D 3 ...

Page 867: ... sipXecs BLF support on Aastra IP phones Softkey Configuration Parameters for Asterisk sipXecs BLF softkey1 type blf softkey1 value 9995551212 softkey1 label John softkey1 line 1 Programmable Key Configuration Parameters for Asterisk sipXecs BLF prgkey1 type blf prgkey1 value 9995551212 prgkey1 label John prgkey1 line 1 prgkey7 type blf prgkey7 value 9995551313 prgkey7 label Jane prgkey7 line 1 ...

Page 868: ...oftkey2 type list softkey2 label softkey2 value softkey2 line 1 list uri sip 9 192 168 104 13 Programmable Key Configuration Parameters for BroadSoft BroadWorks BLF prgkey5 type list prgkey5 line 1 prgkey6 type list prgkey6 line 1 list uri sip 9 192 168 104 13 Note One softkey must be defined of type list for EACH monitored user So if there are 2 users being monitored 2 softkeys must be defined of...

Page 869: ...x E Sample Multiple Proxy Server Configuration About this Appendix This appendix provides a sample multiple proxy server configuration Topics This appendix covers the following topics Topic Page Multiple Proxy Server Configuration page E 2 ...

Page 870: ...password sip line1 mode 0 sip line1 user name sip line1 display name sip line1 screen name sip line1 proxy ip sip line1 proxy port 5060 sip line1 registrar ip sip line1 registrar port 5060 sip registration period 600 line 2 sip line2 auth name sip line2 password sip line2 mode 0 sip line2 user name sip line2 display name sip line2 screen name line 3 sip line3 auth name sip line3 password sip line3...

Page 871: ...damages and or long distance charges which result from unauthorized and or unlawful use Aastra shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customer s use of or inability to use this product either separately or in com bination with other equipment This paragraph however shall not apply t...

Page 872: ...is to be provided with all products returned for warranty repairs Exclusions Aastra does not warrant its products to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natural causes such as storms or floods after the product is in...

Page 873: ...supply of equivalent goods or ii the repair of the goods or iii the payment of the cost of replacing the goods or of acquiring equivalent goods or iv the payment of the cost of having the goods repaired 1 2 Clause 1 1 is not intended to have the effect of excluding restricting or modifying a the application of all or any of the provisions of Part 5 4 of Schedule 2 to the Competition and Consumer A...

Page 874: ...dial plan 3 16 MWI Line 3 18 park call sprecode global setting 3 16 pickup parked call pickupsprecode global setting 3 16 play call waiting tone 3 16 preferred line 3 18 preferred line timeout 3 18 send dial plan terminator 3 16 status scroll delay 3 17 stuttered dial tone 3 16 switch focus to ringing line 3 17 xml beep support 3 17 beep for xml applicaton 5 247 Bellcore cadences 5 97 Bellcore rin...

Page 875: ...12 dial plan emergency dial plan and pattern matching 5 12 dial plans overview 5 54 Dial softkey 1 15 1 18 1 27 1 30 dial tones stuttered about 5 63 configuring 5 63 5 72 5 73 5 74 DiffServ QoS 4 41 Directed call pickup configuring 5 102 description of 5 101 ring signal type for BLF 5 139 5 141 xml 5 105 directed call pickup enable disable 3 23 expmodX keyN ring splash 3 23 play ring splash 3 23 p...

Page 876: ... 5 83 incoming calls 5 82 outgoing calls 5 81 Intercom key 1 18 1 30 intercom settings incoming allow barge in 3 19 auto answer 3 19 microphone mute 3 19 play warning tone 3 19 intercom settings outgoing line 3 19 prefix code 3 19 type 3 19 intercom warning tone A 147 INV or BYE rejection 6 34 IP phone UI 2 2 Italian character set 5 46 K key descriptions 1 20 1 45 key list in Web UI customizing 5 ...

Page 877: ... time servers 3 32 STUN port 3 31 STUN server 3 31 TURN password 3 32 TURN port 3 31 TURN server 3 31 TURN user ID 3 31 network settings basic 3 28 4 3 DHCP 3 28 Ethernet PC Port and LAN Port 3 29 gateway 3 28 hostname 3 29 IP Address 3 28 primary DNS 3 28 secondary DNS 3 29 subnet mask 3 28 network settings configuring 4 18 none key 5 111 5 124 O operational features 5 4 operational features adva...

Page 878: ...utgoing intercom A 145 park and pickup A 155 password A 14 per line ring tone settings A 121 per line SIP A 69 picture ID feature A 56 pin suppression A 112 polling action URIs A 119 preferred line A 125 preferred line timeout A 125 priority alert settings A 128 programmable keys 6753i 6755i A 167 rport A 26 RTCP summary reports A 37 RTP Codec DTMF global settings A 99 send DTMF for remapping conf...

Page 879: ...aracter set 5 47 S SAVE and DELETE keys locking 6753i A 192 save key 1 9 1 12 1 24 1 43 SBG and ALG proxy 4 25 screen timeout for XML 5 247 scroll delay 5 247 Services key 1 15 1 18 1 20 1 27 1 30 services key 1 9 1 12 5 113 shared call appearance SCA call bridging 5 181 silence suppression 4 80 SIP advanced settings 4 69 configuring 4 65 overview of 4 55 parameter precedence 4 58 SIP diversion di...

Page 880: ...eb UI 6 19 configuring using the config files 6 18 TLS support sip persistent tls 3 51 sip transport protocol 3 51 sips local certificate 3 52 sips private key 3 53 sips root and intermediate certificates 3 52 sips trusted certificates 3 53 ToS 4 41 ToS DSCP 3 34 TR 069 Support 6 4 Transfer key 1 20 transfer key 1 8 1 11 1 36 1 39 1 42 Transfer softkey 1 15 1 18 1 27 1 30 troubleshooting 9 2 crash...

Page 881: ...y 5 265 key redirection 5 269 off hook interaction with XML applications 5 270 Options key redirection 5 270 override for a locked phone 5 271 polling action URIs 5 259 procedure for configuring 5 250 push from the server 5 248 push requests 5 249 scroll delay for status messages 5 248 SIP Notify events 5 263 softkey URIs 5 266 status message beep 5 248 URI for key press simulation 6 34 using cust...

Page 882: ...LIABLE FOR ANY CLAIM DAMAGES OR OTHER LIABILITY WHETHER IN AN ACTION OF CONTRACT TORT OR OTHERWISE ARISING FROM OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE M5T SIP Stack M5T Portions of this software are 1997 2006 M5T a Division of Media5 Corporation M5T tm All intellectual property rights in such portions of the software and documentation are owned by M5...

Page 883: ...he above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names Open...

Page 884: ...Eric Young eay cryptsoft com All rights reserved This package is an SSL implementation written by Eric Young eay cryptsoft com The implementation was written so as to conform with Netscapes SSL This library is free for commercial and non commercial use as long as the following conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DE...

Page 885: ...SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The l...

Page 886: ... engineering or otherwise attempting to derive the Source Code of the Run Time Module iv exporting the Run Time Module or underlying technology in contravention of applicable U S and foreign export laws and regulations and v using the Run Time Module other than in connection with operation of the Target Application Aastra and Wind River Systems i Retain ownership of all copies of the Run Time Modu...

Page 887: ...t graphics links or other items contained within the Software LIMITATION OF LIABILITY IN NO EVENT SHALL INTEL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION LOST PROFITS BUSINESS INTERRUPTION OR LOST INFORMATION ARISING OUT OF THE USE OF OR INABILITY TO USE THE SOFTWARE EVEN IF INTEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAM AGES SOME JURISDICTIONS PROHIBI...

Page 888: ...and or unlawful use While every effort has been made to ensure accuracy Aastra will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2014 Mitel Networks Corporation www aastra com ...

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