Pannoramic SCAN II 2.0 User’s Guide
6 Troubleshooting and Maintenance
6.2 Troubleshooting
This section describes the most common troubleshooting solutions for the Pannoramic SCAN II
product. If any problem arises that does not have solution in this manual, contact Thermo Fisher
Scientific service support.
The product does not start
•
Power supply is interrupted
1. Make sure that the 24V external power supply is on.
2. Check cable connections.
Control software has stopped
•
Slide jammed
1. Exit control software.
2. Switch off control computer and 24V power supply, disconnect power cable.
3. Remove protective covers. Follow the steps in section
5.3.1 Removing the
protective covers
.
4. Remove slide manually (see section
5.3.4 Removing a slide
).
5. Reattach protective covers.
6. Reconnect 24V power supply and control computer to line power supply.
7. Switch on the 24 V power supply.
8. Switch on the control computer.
9. Launch control software.
•
Magazine jammed
1. Exit control software.
2. Switch off control computer and 24V power supply, disconnect power cable.
3. Remove protective covers (see section
5.3.1 Removing the protective covers
).
4. Remove magazine manually (see section
5.3.6 Removing the Magazine from the
Transporting System
). If a jammed magazine cannot be removed, contact service
personnel.
5. Reattach protective covers.
6. Reconnect 24V power supply and control computer to line power supply.
7. Switch on the 24 V power supply.
8. Switch on the control computer.
9. Launch control software.
June 4, 2018 - Rev. 2
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For research and education uses only, not for use in diagnostic procedures.