3Com NBX 100, Manual

Page: 34 / 76

34 C
HAPTER
3: APX V
OICE
M
ESSAGING
Types of Mailboxes
The NBX 100 Communications System provides access to three types of
mailboxes:
n
Personal Mailbox — This type of mailbox is associated with a
particular telephone.
n
Group Mailbox — The system administrator sets up this type of
mailbox. It is usually associated with a group of users rather than with
a particular telephone. For example, groups such as sales personnel
could benefit from having access to a communal mailbox. Users who
access group mailboxes may also have personal mailboxes of their
own.
n
Phantom Mailbox — Phantom mailboxes are similar to group
mailboxes in that they are not associated with a particular telephone.
They are often used by workers who do not have a telephone of their
own.
Setting Up Your
Voice Mail
There are three steps involved in setting up your voice mail:
n
Setting your password — When your telephone is first installed,
your voice mail mailbox has no password. To prevent anyone else from
listening to your messages you must set a password. This is the same
password used to change your telephone’s personal settings through
NBX NetSet, and you can change it from either your telephone or
from NetSet.
n
Recording your name announcement — Your name
announcement identifies your mailbox and extension to other users in
the Internal User Directory.
n
Recording your personal greeting — Your personal greeting is
played to callers when they reach your voice mail. Change your
greeting as often as necessary to let callers know that you will be
away from your desk for an extended period, or to inform them that
you have gone on vacation, etc.
These steps apply when you are setting up personal, group or phantom
voice mail messages.