3Com NBX 100, Manual

Page: 19 / 76

NBX Business Telephone Guide 19
Caller ID service from your local telephone company is required for
name and number information of external callers
.
Answering Behaviors
n
If two calls ring to your telephone at the same time, the call that
arrived first is answered when you pick up the handset.
n
If you do not answer a call within four rings, the caller is automatically
forwarded to your voice mail. To change the number of rings or the
call forwarding path, see
“Call Forward” on page 48 .
n
When Forward to Mail is activated, all incoming calls are forwarded to
your voice mail after one ring. However, you still have the opportunity
to answer the call during that ring. For more information, see
“Forwarding Callers to Voice Mail” on page 42 .
n
If another call comes in while you already have a call in progress, your
telephone rings once to alert you, and then the name and extension
of internal callers appear briefly in the display panel. The call can be
retrieved as long as the line’s status light is still flashing.
n
You can activate the Handsfree Answer on Intercom feature to have
internal calls sent to your speakerphone. Your telephone notifies you
with an alert tone, and then the speakerphone automatically activates
for a hands-free conversation. For more information, see
“Handsfree
Answer on Intercom” on page 21 .
Calls that come in to your telephone through your extension follow the
coverage path that you have set up. Calls that come in to your telephone
through Hunt groups and Calling groups follow the coverage path set up
for that group.
Placing a Call on Hold To place a call on hold, press the Hold button. To return to the call, press
the Access button from which the call originated.
Status Lights
The indicator for each Access button shows you the button’s status at a
glance.
Table 4 shows the meaning associated with each light pattern.