70
C
HAPTER
6: T
ELEPHONE
M
AINTENANCE
AND
T
ROUBLESHOOTING
Moving Your
Telephone
All NBX Business Telephones have the Automatic Telephone Relocation
feature. Each telephone has a unique “address” built-in. This allows you
to move your telephone to another location, connecting it to any other
Ethernet jack on the LAN, and still maintain all of your telephone’s
personalized features, speed dials, and even your telephone extension.
Swapping
Telephones
Since your extension and personal settings are associated with your
telephone, you cannot swap your telephone with another user’s
without
first having the administrator re-associate each of your settings with the
other telephone.
Cleaning Your
Telephone
Always unplug your telephone before cleaning. Use a damp cloth with
mild detergent.
WARNING:
Failure to unplug the telephone before cleaning could result
in electrical shock.
Troubleshooting
Possible Problems
The troubleshooting quick reference lists possible problems that you
might encounter and the most likely solutions. Each solution has a
reference to the page in this guide where you can find detailed
information.
Table 7
Troubleshooting Quick Reference
Possible Problem
Suggested Solution(s)
My telephone has no dial tone and the
display panel is blank.
Verify that the Ethernet cables are
connected, and that each cable is in the
proper outlet.
Verify that the power cord is connected
to the back of the telephone. Use the
strain relief tab to prevent the cord from
becoming unplugged (as shown in
Figure 14
on page 67
).
Re-power the telephone by unplugging
the power cord and then plugging back
into the electric outlet.
Callers cannot leave messages on my
voice mail.
Your mailbox may be full. Access your
voice mail and delete some messages.
(continued)
Summary of Contents for NBX 100
Page 6: ......
Page 32: ...32 CHAPTER 2 USING THE TELEPHONE...
Page 44: ...44 CHAPTER 3 APX VOICE MESSAGING...