20
C
HAPTER
2: U
SING
T
HE
T
ELEPHONE
Transferring a Call
The Transfer feature allows you to send a call from your telephone to any
other internal line and, if your call permissions allow, to outside lines as
well. For more information, see
“Call Permissions” on page 48
.
You can transfer a call in two ways: by announcing the transfer or by
sending a blind transfer.
Announced Transfer
With an announced transfer, you notify the recipient that you are about
to send them a call before completing the transfer. This allows the
recipient to refuse to take the call.
To announce a transfer:
1
While on a call, press the Transfer button. The system automatically
places the caller on hold and selects a new line.
2
Dial the number to which you want to transfer the call.
3
Announce the call when the recipient answers the telephone. If the
recipient does not want to take the call, you can retrieve it by pressing the
Access button from which the call originated, otherwise continue with
step 4.
4
Press the Transfer button again to complete the transfer, and then hang
up the handset.
Blind Transfer
With a blind transfer you transfer the call without notifying the recipient.
Table 4
Status Lights
Light
Meaning
none
The line is available for use.
steady
The line is in use.
flashing
The line is ringing.
slow blink
The line is on hold.
Summary of Contents for NBX 100
Page 6: ......
Page 32: ...32 CHAPTER 2 USING THE TELEPHONE...
Page 44: ...44 CHAPTER 3 APX VOICE MESSAGING...