3Com NBX 100, Manual

Page: 26 / 76

26 C
HAPTER
2: U
SING
T
HE
T
ELEPHONE
You can retrieve a call ringing on another user’s telephone only if that
user and you are both members of the same Call Pickup group,
or that
user is a member of a Call Pickup group that allows “non-member
pickup.” You can view which group(s) you are a member of through the
Call Pickup screen in NetSet, see “Call Pickup” on page 51 .
There are two types of call pickup:
n
Directed Call Pickup — Allows you to retrieve a call ringing to a
specific telephone.
n
Group Call Pickup — Allows you to retrieve a call ringing to any one
of a group of telephones.
There are three ways pickup a call ringing on another telephone using
either Group or Directed Pickup:
n
Press the Feature Code button, enter the appropriate feature code
(455 for directed pickup and 456 for group pickup.) and then dial
either the group number or the user’s extension.
n
Press the Feature Code button and then enter the group number or
the directed pickup code.
n
Press an Access button assigned with a one-touch group or directed
pickup extension. Your administrator must assign one of the Access
buttons as a one-touch pickup for your telephone.
Directed Call Pickup
To retrieve a call ringing on someone else’s telephone using the feature
code:
1 Pick up the handset.
2 Press the Feature Code button followed by 455, or if available, press the
Access button assigned for Directed Pickup.
3 Enter the extension number of the telephone that is ringing. The call is
now directed to your telephone.