3Com NBX 100, Manual, Page: 13 / 76

NBX Business Telephone Guide 13
Hold Button — Press to place a caller on hold. For more information, see
“Placing a Call on Hold” on page 19 .
Microphone (located on underside of telephone) — The microphone
activates when the telephone is in speakerphone mode. For best results
keep the area around the microphone free of obstructions.
The NBX 100
Communication
System’s Features
The following descriptions provide an overview of the major features of
the NBX 100 Communications System—most of which work directly in
conjunction with the NBX Business Telephone.
Your administrator controls whether or not the following features are
available for your telephone or the entire system, so some of these
features may not be available to you.
Account Codes — These allow you to keep track of calls associated with
a particular client or account. When answering or placing a call, you enter
a numeric account code which allows time spent with a client to be to be
tracked, and perhaps associated with a billable account. See
“Account
Codes for Call Detail Reporting” on page 24 .
Automated Attendant — This is an automated answering system
controlled by your administrator, which gives incoming callers menu
options to assist them in reaching the appropriate person or information
they are seeking. When the administrator or receptionist activates this
feature, incoming calls are answered by the Automated Attendant. For
example, incoming calls answered by a receptionist during business hours
can be redirected to the Automated Attendant at night.
Automatic Telephone Relocation — You can connect your telephone
to a different Ethernet jack at a new location on the same local area
network without losing your personal and system settings, or your
extension number.
Since your extension and personal settings are associated with your
telephone, you cannot swap your telephone with another user’s without
first having the administrator re-associate each of you with the other
telephone.
Caller ID — Internal Caller ID displays the extension and name of an
internal caller on the display panel. External Caller ID provides the same
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