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PDM
PDM Operator's Manual Version 2.4a • September 2019
Software Updates and Factory Access
PDM includes features that aren’t normally available to the user, for maintenance and
software updates.
Updates
25-Seven Systems is constantly working to improve our products. Please check in with us
for the latest software release information. Users running PDM version 1.5 or higher can
self-install emailed versions of the latest firmware using a hidden, web-based utility from a
networked computer. Specific instructions will accompany any software release package.
Make sure PDM is in Bypass mode before beginning any software update.
Remote factory access
We have also provided a unique way for our software engineers to perform remote diagnos-
tics, if there are ever any problems. You have to specifically set up Remote Access before
we can start. This setup has to be done before each Remote Access session. We absolutely
can’t get into your PDM unless you let us.
The set up procedure requires a specific series of steps, each time you want to enable it. It’s
virtually impossible to perform these steps accidentally.
If you think remote access may be appropriate, contact us by phone or e-mail. We’ll set up
a time, and give you instructions for enabling the session. You may need to open port 22 on
your firewall to facilitate connections.
Summary of Contents for PDM
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