54
Message
Possible cause
Solution
(NO MESSAGE)
No visible chlorine
production on the
cell plates.
•
Chlorination is in the reversal period.
•
Chlorination is set to less than 100% and
is stopped.
•
Wait and see. Chlorination should resume
within the next 10 minutes.
(NO MESSAGE)
Data loss (time,
etc.)
•
Dead battery
• Power cut
•
Do not reprogram the following
information: time, language, appliance
type.
• Contact
your retailer
to
replace
the 3V
CR1220 battery.
•
Wait for the power to be restored.
==> The appliance should automatically recover
the information saved before the power cut.
8.1.2 Appliance WITH pH Link or Dual Link module
Message
Possible cause
Solution
"pH LOW"
(
“INFO”
indicator
lit)
•
The pH is less than 5.
•
Faulty connection or calibration error, pH
sensor failure or dirty.
•
Low alkalinity, reduced pH.
•
Check the pH sensor wiring on the control box
and on the sensor holder.
•
Check the operation of the sensor using a
sensor tester (contact your retailer)
.
•
Clean and calibrate the sensor.
•
Check and adjust the alkalinity.
•
Replace the sensor.
"pH REGUL.
STOP"
(
“INFO”
indicator
flashing)
•
The pH setpoint has not been reached after
5 consecutive hours of injection.
•
Faulty connection or calibration error, pH
sensor failure or dirty.
•
The pH minus container is empty.
•
The peristaltic pump is not primed.
•
High alkalinity, injection of acid does not
reduce the pH.
•
Check the pool's pH using a photometer or a
test strip.
•
Check the pH sensor wiring on the control box
and on the sensor holder.
•
Check the operation of the sensor using a
sensor tester (contact your retailer)
.
•
Clean and calibrate the sensor.
•
Replace the pH container.
•
Test the peristaltic pump (contact your retailer)
.
•
Reduce the alkalinity level (contact your
retailer)
.
•
Replace the pH sensor.
"ORP PROD.
STOP"
(
“INFO”
indicator
flashing)
•
The ORP setpoint has not been reached
after 36 consecutive hours of chlorination.
•
Faulty connection or calibration error, ORP
sensor failure or dirty.
•
A too high concentration of cyanuric acid
significantly reduces the efficacy of the
chlorine.
•
A too high concentration of cyanuric acid
reduces the ORP measurement taken by
the sensor.
•
pH too high.
•
If the total chlorine concentration is too
high, the chloramines reduce the ORP
measurement taken by the sensor.
•
The appliance is not appropriate for the size
of the pool.
•
When the cell is worn, scaled up or
defective, the electrolysis reaction does not
occur correctly.
•
Check the pool's chlorine level using a
photometer or a test strip.
•
Check the ORP sensor wiring on the control
box and on the sensor holder.
•
Check the operation of the sensor using a
sensor tester (contact your retailer)
.
•
Clean and calibrate the sensor.
•
Empty the pool using the bottom drain to
reduce the concentration of cyanuric acid.
•
Perform shock chlorination (with calcium
hypochlorite) to reduce the concentration of
chloramines.
•
Check the condition of the cells.
•
Replace the ORP sensor.
