Xiaowa E5 Series, Часто задаваемые вопросы

Страница: 2 / 38

Roborock Customer Service Center - Technical Support
Table of Contents
Appearance-related 7
1. Q: Is it normal if the machine is found to be slightly scratched when unpacking? 7
2. Q: Is it normal if the machine body and top cover are scratched after use? 8
3. Q: What's the height of the machine? 8
4. Q: What's the diameter of the machine? 8
5. Q: What's the small brush in the right of the machine? 8
6. Q: Is it normal that the loose portion in the front of the machine is movable? 9
7. Q: Why does a circular portion protrude from the top? 9
8. Q: What is the black glass bar in the front of the machine? 9
9. Q: What are two sides in the rear of the machine? 9
10. Q: What are two metal tabs on the bottom of the machine? 10
11. Q: What's the black area on the dock charger? 10
12. Q: What is the metal strip that can be pressed on the bottom of the dock charger? 10
13. Q: What's the movable wheel set on the bottom front of the machine body? 10
14. Q: What's the purpose of the transparent long adhesive tape on the bottom of the
main brush cover?
11
15. Q: What's the purpose of the 4 transparent windows on the bottom of the machine?
11
16. Q: What's the purpose of a handful of black hair on the side & main brush covers? 11
17. Q: What's the purpose of the black rubber in two sides on the bottom of the main
brush cover?
11
18. Q: Is it normal that the main brush structure on the bottom is free to move up and
down?
12
19. Q: What's the purpose of the transparent film exposed when the main brush is
removed?
12
20. Q: What's the purpose of the iron wires on the main brush cover? 12
21. Q: What's the purpose of the white label on the bottom screw? 12
22. Q: Why are two wheels of the machine free to move up and down? 13
23. Q: Why is the tread pattern of the machine designed to be serrated? 13
24. Q: Is it normal that the side brush, bottom cover and exterior are scratched? 13
25. Q: Is the upper cover of the machine rugged, or is it easily broken? 13
26. Q: Is the upper cover wear resisting? 13
27. Q: What should I do when the exterior of the machine is easy to be stained? 14
28. Q: What's the black soft rubber ring set on the dust bin and what's the purpose? 14
2