Advanced Features and Troubleshooting Manual
73
Networking
Windows NT 4.x troubleshooting (AppleTalk)
This troubleshooting section assumes:
You have loaded a Phaser 5400 printer PCL or PostScript print driver.
You have printed and retained a current copy of the Configuration Sheet.
1.
Verify this item in the upper left corner of the Configuration Sheet:
EtherTalk Name is correct.
2.
Verify these items in the EtherTalk and Ethernet Menu areas of the Configuration
Sheet:
Enabled is set to
Yes
.
Zone
contains the desired zone name or * (* = means any zone).
3.
From the server desktop, use the right-mouse button and select
Network
Neighborhood
. With the left-mouse button, select
Properties
from the cascade menu.
4.
The Network dialog should appear. Select the
Configuration
tab.
5.
Check the list of installed network components for the following item:
AppleTalk Protocol
6.
If you have elected to run CentreWare DP you must have loaded Novell NetWare
Client 32, Novell NetWare Client, a Novell server on the network, and an IPX/SPX
Compatible protocol component. You may also discover printers that have been
assigned a TCP/IP address.
7.
As required, install any components not listed and restart the system.
8.
Once rebooted, select the
Start
button and
Settings
, then select the
Printers
folder.
The printers window should appear.
9.
Verify that you have selected the correct driver for your printer.
10.
Right-mouse-click on the printer icon and select
Properties
.
11.
Select the
Ports
tab.
12.
Verify the AppleTalk name in the
Print to the following port
list. If necessary,
re-select the correct name.
13.
Start an application and send a print job to the printer. If printer still does not print,
refer to the Xerox web site at:
www.xerox.com/officeprinting/support
.
Содержание PHASER 5400
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