Installation and operating instruction
Gas condensing unit WTC-GB 15-B Compact and WTC-GB 25-B Compact
10 Troubleshooting
83309302 1/2018-05 La
135-196
The following warnings must only be rectified by qualified personnel:
Warning
Cause
Rectification
W 69
Partial load: stable condition not
achieved
Check the ionisation electrode, replace if
necessary [ch. 9.1.4].
Clean burner surface, if necessary replace
[ch. 9.1.3].
Check wind conditions at flue gas system.
W 1201
Communication error
Check voltage supply at condensing unit.
Switch on switch S1, see [ch. 5.7].
W 1301 …
1324
Communication error
Check CAN-Bus connection to EM heating
circuit.
W 1501 …
1332
Communication error
Check CAN Bus connection to room device 2.
W 1601 …
1632
Communication error
Check CAN Bus connection to room sensor.
W 1701 …
1732
Communication error
Check CAN Bus connection to room device 1.
10.3 Fault codes
The following faults must only be rectified by qualified personnel:
Fault
Cause
Rectification
F 1
Heating circuit device
:
Communication error EM heating cir-
cuit
Check CAN Bus connection.
F 2
Heating circuit device
:
External sensor (T1) of EM heating
circuit defective
Check the sensor and cable and replace if neces-
sary
F 3
Heating circuit device
:
Flow sensor (B6) of EM heating cir-
cuit defective
Check the sensor and cable and replace if neces-
sary
F 11
Temperature at flow sensor > 105 °C
Temperature is measured at the flow sensor eSTB.
Ensure there is a flow of water.
Increase water flow.
Purge unit on the water side, initiate program
Automatic purging
Check the heat exchanger on the water side for
contamination or calcification.
F 13
Flue gas temperature too high
Check the heat exchanger [ch. 9.1.5].
F 14
Flow temperature rises too rapidly
(gradient)
Temperature is measured at the flow sensor eSTB.
Ensure there is a flow of water.
Increase water flow.
Purge unit on the water side, initiate program
Automatic purging
F 15
Difference between flow and flue gas
temperature is too great
The flow temperature is measured at the flow
sensor eSTB.
Ensure there is a flow of water.
Increase water flow.
Check heat demand (e. g. heating curve), reduce
if necessary.
Heating capacity too high, reduce parameter
2.1.2 Maximum load heating mode
.
F 19
Flow temperature (VPT) rises too rap-
idly (gradient)
Temperature is measured at the flow sensor of the
multifunction sensor VPT.
Ensure there is a flow of water.
Increase water flow.
Function / check the setting of the pump.
Purge unit on the water side, initiate program
Automatic purging
Adjust parameters, if necessary consult with
Weishaupt.