Troubleshooting
5 Troubleshooting
5.1
Bench Testing
We recommend you bench test the complete system before installing a new system.
Configuration problems are easier to identify and fix when the units are next to each
other. The following table describes some common problems and recommended
solutions:
You should check …
We recommend …
If your installation has …
Poor radio channel
communications
• TX LED flashes but no
RX LED
• Output LEDs flash
quickly
• The antenna
installation.
• For radio interference
on the same channel.
• The radio path is
adequate.
• Higher performance
antennas if the path is too
long.
• Higher mounting points to
overcome obstructions.
• Power Supply voltage
• Supply should be between 9
and 30VDC.
Red OK LED
• Analog loop supply
current
• The analog loop supply is
rated for 35 mA max.
• Your module configuration
may be invalid. Re-load or
restore factory default
configuration.
• Module configuration
TX LED flashes but no RX
LED (bench testing)
• Check system
address for both
modules
• Link the receiver with the
transmitter
RX LED Flashes but no
outputs change
• For a user-defined
customized
configuration, - check
the configuration.
• For default
configuration, check
the receiver is
registered with the
transmitter.
• Check the configuration and
re-program the modules.
• Repeat the procedure to
register the receiver with the
transmitter.
For support for other testing issues, please contact technical support.
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