OMM-0153_E
• 5/11/2023 Technical Support • (800) 526-0288 • Mon-Fri, 8 am - 5 pm EST Page 106 of 124
CENTURION Installation, Operation & Maintenance Manual
SECTION 10: TROUBLESHOOTING
Centurion Troubleshooting Procedures
Fault
Probable Causes
Corrective Action
SSOV FAULT
DURING RUN
SSOV switch closed for 15
seconds during run.
1.
Replace actuator.
SSOV RELAY
FAILURE
1.
SSOV relay failed on IGST
board.
1.
Press CLEAR button and restart unit. If fault
persists, replace Ignition/Stepper (IGST) Board.
2.
Floating Neutral.
2.
The Neutral and Earth Ground are not connected at
the source and therefore there is a voltage
measured between the two. Normally this
measurement should be near zero or no more than
a few millivolts.
3.
Hot and Neutral reversed at
SSOV.
3.
Check SSOV power wiring.
SSOV SWITCH
OPEN
1.
Actuator not allowing for
full closure of gas valve.
1.
Observe operation of the Safety Shut-Off Valve
(SSOV) through indicator on the Valve actuator and
ensure that the valve is fully and not partially
closing.
2.
SSOV powered when it
should not be
2.
If the SSOV never closes, it may be powered
continuously. Close the gas supply and remove
power from the unit. Refer fault to qualified service
personnel.
3.
Defective switch or
Actuator.
3.
Remove the electrical cover from the SSOV and
check switch continuity. If the switch does not show
continuity with the gas valve closed, either adjust or
replace the switch or actuator.
4.
Incorrectly wired switch.
4.
Ensure that the SSOV Proof of Closure switch is
correctly wired.
STEPPER
MOTOR
FAILURE
1.
Air/Fuel Valve unplugged.
1.
Check that the Air/Fuel Valve is connected to the
Edge Controller.
2.
Loose wiring connection to
the stepper motor.
2.
Inspect for loose connections between the Air/Fuel
Valve motor and the wiring harness.
3.
Defective Air/Fuel Valve
stepper motor.
3.
Replace stepper motor.
4.
Defective Power Supply
Board or fuse.
4.
Check DS1 & DS2 LEDs on Power Supply Board. If
they are not steady ON, replace Power Supply
Board.
5.
Defective IGST Board.
5.
Check “Heartbeat” LED DS1 and verify it is blinking
ON & OFF every second. If not, replace IGST Board.
6.
Air/Fuel Valve out of
calibration
6.
Perform the stepper motor calibration procedure
(Main Menu
→
Diagnostics
→
Subsystems
→
Air
Fuel Valve Stepper Motor).