OMM-0153_E
• 5/11/2023 Technical Support • (800) 526-0288 • Mon-Fri, 8 am - 5 pm EST Page 98 of 124
CENTURION Installation, Operation & Maintenance Manual
SECTION 10: TROUBLESHOOTING
SECTION 10:
TROUBLESHOOTING
10.1 Introduction
This section is intended to aid service/maintenance personnel in isolating the cause of a fault in
your Centurion Water Heater. The troubleshooting procedures below are presented in tabular
form on the following pages. These tables are comprised of three columns labeled: Fault
Indication, Probable Cause and Corrective Action. The numbered items in the Probable Cause
and Corrective Action columns correspond to each other. For example, Probable Cause No. 1
corresponds to Corrective Action No. 1, etc.
NOTE:
All O
2
Trim troubleshooting messages are included in Section 9.4, above.
When a fault occurs in the unit, proceed as follows to isolate and correct the fault:
10.1.1 Fault Correction
1. Observe the fault messages displayed on the Edge Controller.
2. Refer to the Fault Indication column in the table below, and locate the Fault that best
describes the existing conditions.
3. Proceed to the Probable Cause column and start with the first item for the Fault Indication.
4. Perform checks and procedures listed in the Corrective Action column for the first Probable
Cause candidate.
5. Continue checking each additional Probable Cause for the existing fault until the fault is
corrected.
6. Section 10.2 contains additional troubleshooting information that may apply to situations in
which no fault message is displayed.
If the fault cannot be corrected using the information provided in the Troubleshooting Tables,
contact your local PVI Representative.
