Forwarding Your Calls
80 ··· Vocera User Guide
You don't have to remember the name of the group, and you don't have to
speak any commands—just click the Call button twice, then start talking when
you hear the chime. Everyone in the emergency broadcast group hears you
immediately. Unlike other broadcast commands, this feature does not require
any special permissions.
Like an ordinary broadcast, you can press the call button to end the emergency
broadcast, and other users can reply to everyone by pressing and holding the
Call button before the broadcast ends.
Note:
Because this feature initiates an urgent broadcast, it interrupts any other
calls or broadcasts that are in progress. See
Issuing Urgent Commands
on
page 83 .
Forwarding Your Calls
When you cannot answer a call for any reason, or when you block all calls
or put your badge or phone in Do Not Disturb mode, your caller is usually
prompted to leave a message. As an alternative, you can also instruct the Genie
to forward your calls to another user, to a group, or if telephony integration is
installed on your system, to a phone number.
When you tell the Genie to forward your calls, you will be prompted to choose
the conditions under which calls are forwarded. The choices are:
•
All
— Your badge or phone does not play a ring tone when you receive a
call, and every call is forwarded to the user or group you specified.
•
Unanswered
— Your badge or phone will still receive calls. Only the calls
that you do not answer will be forwarded according to your instructions.
•
Offline
— Calls are forwarded when you are logged out or when your badge
or phone is out of range of the wireless network.
The following table summarizes the commands for forwarding your calls:
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