Calling an Address Book Entry or Buddy
72 ··· Vocera User Guide
Use the same command to make local and long distance calls. When the Genie
prompts you for the number, say both the area code and the phone number,
even when calling a local number. If the area code you say matches the local
area code or toll-free area codes set up by your system administrator, the call
will be considered local.
You cannot place an international call by speaking a series of digits. However,
you can specify an international number for a buddy or an address book entry,
then use the corresponding name in a voice command. For example, if you
specify an international phone number for an address book entry named
German Office, you could place a call by saying, "Call German Office."
The Genie understands numbers, including variations of a number. For example,
"Dial extension four one zero zero," "Dial extension four one oh oh," or "Dial
extension forty one hundred" are all recognized as commands to dial 4100.
The Genie also recognizes "double", "triple", "treble", and "naught". The
Genie does not let you say alphabetical characters in a dialing command, such
as "1–800–VOC–ERA1".
Calling an Address Book Entry or Buddy
The Vocera system provides an address book for the names and phone numbers
of people who are not Vocera users. Your system administrator sets up and
maintains this address book, but all users can access the names of people and
places it contains from their Vocera devices.
For example, if Vocera users frequently need to contact local businesses, your
Vocera administrator can enter the business names and phone numbers in the
address book. Then, getting a price quotation from Northwestern Hardware can
be as simple as using a badge or phone to say "Call Northwestern."
If you have access to the User Console, you can also set up a private address
book of Outside Buddies. Your buddy list contains the names, nicknames, and
contact information for friends who are not Vocera users. For example, if you
set up
My Mom
as an outside buddy, you can say, "Call My Mom" to dial her
phone number. See the
Vocera User Console Guide
for complete information
about setting up buddies.
Vocera requires you to have separate permissions to call toll and toll-free phone
numbers. You need one or both of these permissions to contact names in your
private address book. You do not need any special permissions to contact a
person or place in the system address book.
In addition to the Call command, you can use address book entries and buddies
in the following voice commands:
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