Calling Inner Circle Members
Basic Calling ··· 51
Calling Inner Circle Members
In Vocera, the
inner circle
refers to a small set of users, groups, and address
book entries that you are most likely to contact in a voice command. The inner
circle improves speech recognition because you are statistically more likely to
contact that small set of names than you are to contact names outside that set.
For example, the Genie may have trouble distinguishing between the
similar-sounding commands "Call Phil Rains" and "Call Phil Ray." If Phil
Rains
is in your inner circle when you issue this Call command, the Genie gives
preference to the "Call Phil
Rains"
interpretation. Similarly, if Phil
Ray
is in your
inner circle, the Genie gives preference to the "Call Phil
Ray"
interpretation.
You can continue to contact most parties outside your inner circle as you usually
do. When you want to contact someone outside your inner circle whose name
sounds similar to someone in your inner circle, you can spell the name, use a
department to qualify it, or use an alternate spoken name.
For example, if you want to contact Levon Crowder, but the similar-sounding
name Lee von Krauder is in your inner circle, you can give preference to
the intended interpretation by spelling the name (Call C-R-O-W-D-E-R) or
referencing a department (Call Levon Crowder in Pediatrics) in the command.
Your system administrator must enable the inner circle feature.
Who is in the Inner Circle?
Your buddies are always included in your inner circle. Your system administrator
may also put some names in your inner circle or specify that all your department
members are automatically included. If you have access to the User Console,
you can explicitly add and remove names yourself.
In addition, your system administrator may set a preference that causes Vocera
to add the names of users, groups, and address book entries to your inner circle
automatically when the Genie recognizes them in a voice command. Vocera
automatically removes these names if you don't use them again within a period
of time determined by your system. You can also manually remove these names
with the User Console, or your system administrator can remove them for you.
For example, suppose you issue the command "Call Amy Wong". The Genie
prompts you to confirm the name, saying something like, "I think you said to
call Amy Wong. Is this correct?" If Amy Wong is already a member of your
inner circle, the Genie connects the call immediately without prompting.
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