Using Instant Conferences
76 ··· Vocera User Guide
Redialing can save you time when you have to call the same number
successively. For example, the first time you call a long distance number
you must issue the command "Dial an outside number", then state the full
telephone number that you want to call. If you want to call that same number
again, and you have not made other phone calls since then, you can simply
issue the command, "Redial number".
Using Instant Conferences
In some situations, even the short amount of time required to place a call with
a Vocera device is too long to wait. For example, employees in a retail store may
have a goal of just a few seconds to respond to a customer's query. Similarly,
some hospital employees may have an ongoing need for extremely urgent
communication.
Using the conference feature gives your badge the push-to-talk quickness
and convenience of a walkie-talkie, while retaining all the flexibility and
power of the Vocera system. In Vocera, a
conference
is not a place for idle
conversation—it is a special device state that lets you speak with other users
instantly.
Joining and Leaving a Conference
The
Join
command places you in a conference. Once you are there, you
simply press and hold the Call button to speak to everyone else in the
conference—you don't have to wait for call setup, speech recognition, or Genie
interactions. Everyone in a conference can hear you, anyone in a conference
can reply as soon as you release the Call button, and everyone hears the reply
immediately.
Every group has a conference associated with it. For example, if your site has
set up groups called Managers and Cashiers, you automatically have access to
conferences with those names. You
do not
need to be a group member to use
its conference; however, your system administrator does need to grant you the
Conference
permission.
To join or leave a conference, use the
Join
or
Leave
commands with the name
of the conference; for example:
"Join the conference for
Managers
"
"Leave the conference for
Cashiers
"
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