Phone Access Special Keys
Using a Standard Phone to Access the Genie ··· 111
5. Enter your phone password followed by the pound sign (#).
You must enter the password using the keypad; you cannot say it. The
phone password must be between 5 and 15 characters, and it may contain
letters or numbers. If your password contains letters, type the corresponding
numeric keys on your phone's keypad. Do not enter your regular Vocera
password that you use to log into the User Console.
6. After you enter your phone password, you are prompted by the Genie. Say
any of the supported commands.
Note:
When you access the Genie from a phone, Vocera is not aware
of your location. If you want to call people at other sites, you must first
connect to that site.
Phone Access Special Keys
When you access the Genie from a phone, two keys on the phone are used to
interact with Vocera:
• The 1 key is equal to the Call button on the Vocera badge. You can press
1 to answer "yes" to a question from the Genie that requires a yes or no
response.
While a call is on hold, you can press the 1 key to summon the Genie.
• The 2 key is equal to the Hold/DND button on the Vocera badge. You can
press 2 to answer "no" to a question from the Genie that requires a yes or
no response. The 2 key has these other uses:
• To hold a call, press 2 key while the call is in progress. To release the hold,
press the 2 key again.
• Press the 2 key to cancel a command. For example, if you are calling
someone, leaving a message, or recording your name and you change your
mind, press 2 to cancel the action.
Figure 29. Special keys for phone access to the Genie
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