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13 Troubleshooting
13. Troubleshooting
This chapter describes the more common operational issues with possible solutions.
Contact technical support if your situation is not described and you need further
assistance.
WARNING
The high*voltage output and cable sheath may be at 300V AC or
450V DC. Be extremely careful when troubleshooting an energized
transmitter.
Issue
Possible solution
The cable sheath has
no signal.
• Verify that the transmitter is in Active mode.
• Verify that the programmed setting was not changed.
• Verify that the output is designated for the correct
line (East or West).
• Turn the rear power switch off and carefully check
the rear panel connections.
• Verify that the external relays for the signal protection
and ground control unit are energized.
• Inspect the cable splice box to see if there is a signal
on both sides of the splices. If not found, the problem
might be in the splice area.
The hand-held display
unit is blank.
• Touch the screen to resume. After three minutes of
inactivity, the display screen turns off.
• Verify that the cord connects to the “Hand-Held
Display” connector.
LED status indicators
change.
• For status definitions, see section 4.5, “LED Status
Indicators.”
LEDs are off.
• Verify that the rear power switch is turned on.
• Verify that the input cord is fully connected.
• Verify that the AC or DC power source is working.
Fan Failed
The Fan Module failed.
LS Current too Low
The locate signal current is too low.
LS Resistance too
High
The resistance of the locate signal is too high.
LS Resistance too
Low
The resistance of the locate signal is too low.
PA Current Overload
The current Output of the Power Amplifier is overloaded.
Temperature too High
The transmitter’s internal temperature is too high.
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