Vista SmartDisc 10IP, Руководство по установке

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10 Troubleshooting
68 Vista SmartDisc 10IP
General errors
Frame archiving on the SmartDisc 10IP hard disk.
No null modem connection possible
A null modem connection between the transmitter and a SmartControl
receiver station is only possible with an original null modem cable (indicated
by an orange-red sticker on the cable). Standard commercial null modem
cables cannot be used. Refer to the pin assignment of the null modem cable
in this manual (see “Direct connection with null modem cable” on page 24) .
Fault Possible causes Remedy
The frame storage
device is full, the
number of images
does not correspond
to the size of the hard
drive
The frame storage device
was switched off during
the initialisation process,
e.g. during initial start-up
of a new removable hard
disk.
1. Reinitialise the hard disk
2. Inspect the archive settings in the image
archiving device. Has the desired recording
type been configured? Have the camera
tracks been set correctly?
Frame storage device
cannot be accessed
online, message
under image: ???/0
No frames archived Record some pictures before attempting to
access the archive. Check the archive
settings.
The frame storage
device cannot be
accessed online,
camera buttons are
not displayed in the
software window
1. Contact problems
2. Removable hard disk is
faulty
1. Switch off the device. Remove the hard
disk from the device and inspect/clean the
contact bar.
2. Test the removable hard disk in the PC
with application Scandisk (with surface
test, without error correction).
Error message "Hard
disk error"
Removable hard disk not
locked in frame
Lock the removable hard disk into the frame
Frame storage device
cannot be evaluated
No up-to-date receiver or
archive software installed
1. Install the latest version of SmartControl
or SmartControl PRO software
2. Install the latest SmartPlayer software