8
Dealer
Your authorized VENTURE RV dealer has performed a PDI (pre-
delivery inspection) on your recreational vehicle. Since your dealer
is authorized to sell VENTURE RV products, they are also there to
supply parts, optional equipment, and provide service repairs,
warranty or otherwise as needed.
First choice for warranty repairs is your selling VENTURE RV
dealer. Other dealers can be used, however, prior approval is
required.
Some recreational vehicle dealers may be authorized service
centers for certain manufacturers of products warranted separately,
such as appliances. Check with your dealer before contacting
anyone else to reduce delays. If the dealer is not an authorized
service center for the product in question, he can assist you in
obtaining authorized service.
Factory
Service repairs can be performed at the manufacturing facility at
Shipshewana, Indiana. Should your VENTURE RV product be in
need of major repairs and your dealer recommends factory repairs,
please follow the steps listed below for such work.
1. Your dealer
must
make an appointment with service personnel
at the factory PRIOR to your arrival.
2. Any freight costs, are the responsibility of the owner as listed in
the warranty coverage schedule.
Parts
Stocking of parts varies from dealer to dealer. Any authorized dealer
can order any required part to be shipped to their dealership. All
parts are obtained through authorized VENTURE RV dealers only.
Owner’s Responsibility
When owning and using a recreational vehicle, it is important to
perform regular and normal maintenance. This is recommended
twice a year, spring and fall, to prevent undesired deterioration of
your coach. Weather elements play an important function on
sealants and other components requiring normal maintenance.
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