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Section 10
Troubleshooting
10.1 Display Not Shown
If the URG-3000N display is blank, first check the power (Section 10.1), then check Fuses (Section 9.1).
10.2 No Power
Follow these steps to attempt to resolve the lack of power to the URG-3000N. If this does not help,
contact URG for further assistance.
•
Check that the Power Cable running to the Stand Pump Enclosure is properly plugged in an
outlet.
•
Attempt to use in another device in the outlet the URG-3000N is using to determine if AC power
is available.
•
Check inside the Pump Enclosure to ensure that the Pump is plugged into the top outlet of the
power terminal, and that the Optional Enclosure Heater is plugged into the bottom outlet.
•
If Power
10.3 Leak Check Failed
If a Leak Check (Section 8.1) has failed, the following steps may help to determine where the leak is
occurring.
•
Reseat the Audit Cassette Tray and re-attempt Leak Check.
•
Replace the Audit Cassette Tray with an alternate and re-attempt Leak Check
•
Inspect O-rings on cyclone manifold for tears or other damage. If found, contact URG.
•
Inspect Temperature Probe plug O-rings for tears or other damage.
•
Inspect O-rings in Inlet Tee for tears or other damage.
If damaged O-rings have been found, or none of these steps have resolved the Failed Leak Check,
please contact URG for further assistance.
