Troubleshooting and Maintenance
52
Document Number 206465-0001
User Guide
Fault determination codes
If a fault occurs which would prevent uPrint from executing an operator request, the system will begin to
shut down and cool. The panel will display one or two error codes. An error-code list (with the filename
“error.txt”) can be found on the CD-ROM for the system software. (Because this list may change with each
new software version, be sure to check the error.txt attachment when you download new software
upgrades.)
After the printer has finished cooling, the only option displayed is
Continue
. Press
Continue
and the
printer will reboot and try to return to normal operation. If pressing
Continue
does not eliminate the error,
power should be cycled (see
“Cycling power” on page 59.
); wait 60 seconds before switching power on
again. In most cases you will be able to continue operation. However, if the printer continues to shut down
and display the same error, contact technical support.
Welcome Kit tools
The uPrint Welcome Kit contains replacement parts and a set of tools used to help you maintain the
system.The following is a list of the tools contained in the Welcome Kit.
•
Needle nose pliers
•
T-Handled allen wrench - 1/8 inch
•
T-Handled allen wrench - 7/64 inch
•
Gloves (Leather)
•
Cutters
•
Brush
•
Magnifier
Diagnosing loss of extrusion
Occasionally, the printer’s head may experience loss of extrusion. This will be evident by observing one of
the following:
•
Seeing the head moving with no material coming out of either extrusion tip
•
The height of the model and support materials are not equal
•
Sagging structures due to lack of support materials
WARNING
The head area is hot. Use gloves when working in this area of printer.
