SRS and XRS EID Stick Reader
Issue 2, 02/2013
13
Symptom
Cause
Solution
XRS EID Stick
Reader only:
The stick reader
starts a new
session each time
the stick reader is
switched on.
New Session On Power
Up
has been set to
On
.
Disable
New Session On Power Up
. See
stick reader settings using EziLink
on page 33 (Data tab,
New Session On Power Up setting).
XRS EID Stick
Reader only:
Scanning records
being over-written.
Stick reader memory is full.
When the stick reader‟s memory is full (20,000 scan
capacity), the stick reader will begin to overwrite the
oldest scan records.
Transfer sessions to a PC using EziLink. See
on page 22
Clear unwanted session
data from the stick reader. See
VID-EID pairs and alerts on the stick reader
on page 33.
XRS EID Stick
Reader only:
Session data is not
saved when the
stick reader is
switched off.
Real time clock battery may
be faulty
Replace the real time clock battery. See page 31.
XRS EID Stick
Reader only:
The internal date is
reset each time the
stick reader is
switched off.
Real time clock battery may
be faulty
Replace the real time clock battery. See page 24.