SRS and XRS EID Stick Reader
Issue 2, 02/2013
11
Symptom
Cause
Solution
Both models:
The stick reader
only scans one tag,
even though I hold
the Read button
down continuously.
Read Mode
has been set
to
Single
.
In Single mode, the stick reader will only read the first
scanned tag, even if the Read button is held down
continuously. To scan for another tag, the Read button
must be released and pressed again.
To change the way the stick reader scans for an EID
tag, change the
Read Mode
to
Standard
or
Continuous
.
In Standard mode, the stick reader begins scanning
when the Read button is pressed. Scanning continues
for the length of time set in the Read Time option
(default is 3 seconds) or until a tag is read if this is
sooner. If the Read button is held down continuously,
the stick reader will continue to scan.
In Continuous mode, the stick reader begins scanning
when the Read button is pressed and it only stops when
the Read button is pressed again.
XRS EID Stick Reader only: To change the Read Mode,
see
Changing the stick reader settings on the stick
SRS EID Stick Reader only: To change the Read Mode,
see
Changing the stick reader settings using EziLink
on
page 33 (Reading Tags tab, Read Time setting).
Both models:
The stick reader
doesn‟t beep when
a tag is scanned or
the stick reader is
switched on etc.
XRS EID Stick Reader
only:
The
Beeper
setting has
been disabled.
Enable the
Beeper
setting. See
on page 33 (User Interface
tab, Beeper setting).
The beeper is faulty.
Replace the top case. See page 30.
XRS EID Stick
Reader only:
The stick reader
isn‟t vibrating when
I scan a tag etc.
The
Vibrator
setting has
been disabled.
Enable the
Vibrator
setting. See
on page 33 (User Interface
tab, Vibrator setting).
The vibrator motor is faulty.
Replace the bottom case. See page 30.
Both models:
Tag not reading at
all.
There are two or more EID
tags in the read zone.
During scanning, position the stick reader or adjust the
scanning setup area so that only one tag at a time is in
the read zone.
EID tag is not
ISO11784/ISO11785
compliant HDX or FDX.
Test using known good EID tags.
Contact the supplier of the faulty EID tags.
EID tag is faulty or not
programmed by the
manufacturer.
Read button faulty.
Test the buttons. See page 20.
Replace the top case, if required. See page 30.
Faulty module.
Replace the main module. See page 28.