SRS and XRS EID Stick Reader
Issue 2, 02/2013
12
Symptom
Cause
Solution
Both models:
Poor scanning
performance (poor
read rate/read
distance
Tags may be faulty.
Check scanning performance using known good test
tags.
Antenna broken, poor
tuning.
Try replacing the main module assembly which includes
the antenna. See page 28.
Faulty module
Replace the main module. See page 28.
Unexpected behaviour during use
Symptom
Cause
Solution
Both models:
The stick reader
has switched off
unexpectedly.
The stick reader
automatically switches off
after a period of inactivity.
This is normal behaviour
when default settings are
applied, however the
settings are configurable.
Change the length of time it takes for the stick reader to
automatically power down, or disable
Automatic Power
Down
. See
Changing the stick reader settings using
on page 33 (User Interface tab, Automatic
Power Down setting).
The internal battery is flat.
Recharge the battery. See
The battery contacts may
be misaligned.
Replace the battery. See page 27.
Both models:
The stick reader
won‟t record an
EID twice in a
session.
This is normal behaviour
when default settings are
applied.
XRS EID Stick Reader only:
To allow the stick reader to record EIDs twice, disable
DUPLICATES
in the stick reader settings. See
Changing the stick reader settings on the stick reader
itself
on page 33.
XRS EID Stick
Reader only:
During scanning,
the stick reader‟s
LCD displays a flag
and the resulting
session file
contains unwanted
custom field
information.
CUSTOM FIELD
has been
set to
ON
. A custom field
has previously been set up
and this feature has not
been disabled.
Disable
CUSTOM FIELD
in the stick reader settings.
Changing the stick reader settings on the stick
XRS EID Stick
Reader only:
During scanning,
the stick reader
beeps, the handle
vibrates and a
message appears
on the LCD when a
particular animal ID
is scanned.
ALERTS
has been set to
ON
. Alerts have previously
been set up and this
feature has not been
disabled.
Disable
ALERTS
in the stick reader settings. See
Changing the stick reader settings on the stick reader
itself
on page 33.