BAS-SVX080B-EN
B–2
Force Return to Factory Defaults (Using 999)
In some cases, a corrupt database or similar problem may prevent you from accessing the Tracer
Synchrony user interface in order to return the Symbio 800 controller to factory defaults.
If this occurs, do the following to return to factory defaults:
1. Power down the Symbio 800.
2. Reset the rotary switches to “999.”
3. Power up the Symbio 800.
The 7-segment display shows F, o, r, C, E.
4. Within 30 seconds, set the rotary switches to the intended normal value.
The 7-segment display shows C, L, E, A, r, indicating that the database is being cleared. It will
then resume normal operation showing –L on the 7-segment display during startup and then
“dancing dashes.”
N
No
otte
e:: If rotary switches are not reset within 30 seconds, the Symbio 800 will power down
leaving the database intact.
5. Equipment operation can be restored after clearing with either Tracer TU or a backup file to
restore.
6. This procedure (999) will not clear the license file.
N
No
otte
e:: The preferred method for to reset a Symbio 800 to its factory settings is to restore the
baseline backup.
Recovery (USB Memory Stick and 997 or 998)
N
No
otte
e:: This recovery process should only be done when in contact with Technical Support.
In the event the Symbio 800 becomes unresponsive, you can attempt to recover it by following
the instructions below.
1. Insert the USB memory stick with the Symbio 800 firmware (.scfx) file into any one of the USB
ports on the Symbio 800 system controller.
2. Set the rotary switches on the Symbio 800 to 9
99
98
8 and cycle power (or power up if already
off). Or, set the rotary switches for 9
99
99
9 to return to factory defaults, as previously explained.
Upon power-up, the Symbio 800 will complete the recovery process. When complete, the 7–
Segment display will return to “dashing dances.”
3. 997 Vs 998: The USB stick with 998 or 997 replaces all the firmware and other files.
•
Restoring with 997 is similar to replacing with a new controller. 997 clears the license file.
Without a license file, TGP2 trending, scheduling, reporting, and alarming are not possible.
•
Restoring with 998 is intended to preserve the license file and configuration, if possible. The
process attempts to read the files from the damaged file system, store them on the USB stick,
and write them back to the controller after the restoration.
Reload Application Firmware
To change firmware on the Symbio 800, load the desired .scfx file with the Symbio 800 Web UI or
Tracer TU.
Содержание TCONT 800 Series
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