CHAPTER 3 |
42
OPERATION
Line name
The first text line. This is defined in configuration using the VX Engine’s control center web GUI.
Caller ID
Caller ID will be displayed on incoming calls if it is available. Outgoing calls will show the number dialed. The green arrow to
the left of the text points left for incoming or right for outgoing. Calls that are blocked or that come from lines without caller ID
may display ‘anonymous.’
Caller ID information is sent by the PBX or service provider. In some US markets, calls from the “choke network” (High
volume calling lines) will not provide caller ID information, though most do.
Time
The length of time the call has been ringing-in or on hold.
Action Prompt
(None active in the graphic.) Shows what line will be affected by drop and hold when prompted Drop/Hold is enabled.
Choose the line you want to drop or hold after pressing either of those buttons. This is shown only when more than one is
possible; this step is not needed when only one line is possible, when the line would be dropped or held immediately.
Line Status Icons
Dialing
Shows when you are using the keypad to dial an outgoing call.
Outgoing call in-progress
The icon will be animated with the white highlight moving around when a call is in the process of being connected.
Ringing-in
