Tektronix 070-9778-03, Руководство по обслуживанию

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Troubleshooting
6–32
TLA 711 Color Benchtop Controller Service Manual
If you have completed all of the troubleshooting procedures up to this point and
the TLA 700 application fails to display any modules in the System Window, you
may have a system problem. Check for the following:
H
Verify that all modules are properly installed.
H
Verify that the module address switches are set correctly. Power off the
mainframe and remove the modules. Set the address switches to FF and
reinstall the modules.
H
Verify that the modules do not have the flash programming jumper installed
on the rear of the module. Power off the mainframe and remove the modules.
Remove the jumper and reinstall the modules.
H
Try placing a suspected module in a different slot to verify slot dependency
problems. For example, if you have a single module in slots 2 and 3, power
off the mainframe, move the module to slots 3 and 4, and try the tests again
If the module works in the new location, you have identified a faulty slot in
the mainframe.
H
Check for bent or broken pins on the backplane of the mainframe.
H
Faulty module. Replace the suspected faulty module with a known-good
module, or contact your local Tektronix service center.
H
Incompatible module firmware and mainframe software versions. Refer to
the TLA 700 Series Installation Manual for software and module firmware
update instructions.
H
Ensure that the CMOS Setup parameters are set correctly (refer to Appen-
dix B of the TLA 700 Installation Manual for a list of the correct setups).
H
Check for computer viruses.
You can also execute the internal resource manager program (ResMan32.exe) to
identify whether each of the installed modules are being identified in the
mainframe slots. Table 6–8 on page 6–33 lists some of the command line options
for executing ResMan32.
Isolating System
Problems